TTHMN12H - Stakeholder Analysis
SECTION HT402ITM
Group Members:
Group Number:
STAKEHOLDERS
(Kindly specify the entity,
organization or enterprise)
1. Local Community
Pasigeño (Local Residents)
STAKEHOLDER ANALYSIS
1. ALDAY, Christa Felicia S.
2. CLEOFAS, Jerome L.
3. CORPUZ, Lia Sherame L.
4. REYES, Chrizette Ansley
5. TRAVIEZO, Sharlyn A.
Area: Pasig City
ROLES AND
RESPONSIBILITIES
1.2 The Pasig local community in
tourism includes actively promoting
local attractions and cultural
heritage, ensuring the preservation
and maintenance of tourist sites.
1.3 The community plays a vital role
in welcoming and interacting with
tourists, sharing local knowledge,
and fostering a sense of pride and
ownership in the city’s tourism
industry.
1.4 Organizing events and festivals
to showcase the city’s culture,
history, and traditions, engaging in
eco-friendly practices to protect the
environment, and collaborating with
local authorities and businesses to
enhance the overall tourism
experience for visitors.
NEEDS
Safety of Local Resident and Tourist
1.5. Ensuring the safety and security of
tourists and residents alike is paramount
for a thriving tourism industry. The
community may need support in
implementing safety measures, enhancing
emergency response systems, and
addressing concerns related to crime and
public safety.
Encouragement and Participation of
Pasigeño
1.6 Encourage active participation and
engagement of the local community in
tourism planning, decision-making, and
implementation processes is essential. This
includes fostering partnerships between
local residents, businesses, government
agencies, and non-profit organizations to
ensure that tourism development aligns
with the community’s needs, values, and
aspirations.
Fund Assistance
1.7 The community needs budget
assistance by LGU in implementing
conservation measures, conducting
heritage preservation projects, and
promoting responsible tourism practices to
minimize negative impacts on the
environment and local culture.
2. Public Sector

2. 1 The Public Employment 2.1 PESO offices require adequate

Service Office (PESO)
2.1 Provides highly valuable aid to
citizens of Pasig City by helping
them find opportunities for regular
and gainful employment.
Employment opportunities could
include in the sector of tourism.
Hold job fairs that open more doors
for potential employees.
funding to operate efficiently. This
funding can be allocated for staff salaries,
training programs, outreach activities, and
infrastructure improvements. Thus, if
adequate funding will be evident,
productivity will be seen and lead to more
successful operation in tourism sector.

Refer the employees to accredited

companies, bolstering the
employees’ careers.

Help struggling citizens get the

training, skills, and support that can
help them find careers in various
fields.

2.2 Focuses on the local government

2.2 The Economic Development
Sector
unit's business, commercial,
employment generation, and cultural
aspects.
Issuing permits for establishments
and conducting employment
facilitation activities.
Responsible for handling cultural
facilities, events, and landmarks,
and developing various services and
areas for public and private usage.
2.2 Tourism in fact creates jobs,
strengthens the local economy. Thus, the
sector needs the capacity to develop
comprehensive economic development
strategies and policies tailored to the
specific needs and opportunities of the
local area. This includes conducting
research, analyzing economic trends, and
engaging with stakeholders to identify
priorities and set objectives.

2.3 Departments under this sector

2.3 Infrastructure Development
have the vital task of handling
buildings, construction, engineering,
and transportation management
concerns throughout the city.
2.3 The infrastructure development might
require strategic planning to identify
priorities, assess needs, and allocate
resources efficiently. This involves
conducting studies, engaging with
stakeholders, and developing long-term

2.4 The Cultural Affairs and
2.4 Responsible for naming,
Tourism Office establishing, and propagating the
history and culture throughout Pasig
City’s communities.
Motivate and support the study and
protection of the cultural
community’s rights in maintaining
and bringing progress to their
traditions and institutions.
2.5 Environmental Development 2.5 The crucial focus of the offices
Sector under the Environmental
Development Sector is to maintain
the safety and protection of Pasig
City’s natural resources and
maintain the orderliness of its
surroundings. Most importantly, the
sector also performs essential
responsibilities in natural disasters
and environmental upheavals.
3. Private Sector
3.1.A. They are responsible for the
3.1 Ortigas Center management and maintenance of
Administration Inc. (OCAI) properties within the Ortigas Center,
ensuring that buildings and facilities
are well-maintained, safe, and
conducive to business operations.
3.1 B. They prioritize environmental
sustainability initiatives within
Ortigas Center, implementing
measures to reduce energy
consumption, minimize waste
generation, and promote eco-
friendly practices among businesses
and residents of Pasig.
3.1.C. They also facilitate business
infrastructure plans that align with the
community's goals and priorities. If
infrastructure continuously be developed
in Pasig this can lead to more tourists
visiting the city leading to more revenue
generated.
2.4 The office needs resources to preserve
and promote the cultural heritage of the
region. This may include funding for
cultural festivals, exhibitions, heritage
sites preservation, traditional arts and
crafts programs, etc. Adequate financial
resources are necessary to support cultural
programs, events, and tourism initiatives.
2.5 Adequate funding is essential to
support environmental programs,
initiatives, and projects. This funding can
be allocated for conservation efforts,
pollution control measures, environmental
education, and infrastructure
improvements. The environment plays a
crucial role in the tourism industry of a
destination. That is why consistency in
maintaining a clean and green
environment is essential to protect the
environment that contributes in tourism
sector of the city.
3.1.A. OCAI may require additional
resources to maintain and improve the
infrastructure within Ortigas Center,
including roads, sidewalks, lighting,
landscaping, and public spaces.
3.1.B. OCAI may also need to provide
additional resources specifically for safety
since the city is quite a large community.
This might include additional surveillance
systems, emergency response protocols,
and other measures to prevent crime,
mitigate risks, and respond effectively to
incidents within the district.
 networking events, workshops, and
training programs to help
entrepreneurs and SMEs in Pasig to
thrive in the local market.
3.2.A. Promotes Pasig City as a
tourist destination, attracting visitors
and generating economic activity in
the local community.
3.2.B. Promotes and creates job
opportunities for residents of Pasig
City, providing employment in
various capacities such as park staff,
tour guides, maintenance personnel,
3.2 Rainforest Adventure and administrative roles.
Experience Park (RAEP)
3.2.C. They are responsible to
ensure the safety and security of its
visitors and staff in Pasig which
involve implementing safety
protocols, providing emergency
response plans, and maintaining
security measures to prevent
accidents and incidents within the
park.
3.3.A. BPO companies in Pasig City
are responsible for creating job
opportunities for local residents and
contribute to the city's economy by
employing a significant number of
individuals in various roles such as
customer service representatives,
technical support specialists, data
analysts, and administrative staff.
3.3.B. BPO companies play a
3.3 Business Process Outsourcing significant role in driving economic
(BPO) growth and development in Pasig
City by generating revenue,
attracting investment, and
contributing to the city's tax base.
Their presence also stimulates other
sectors of the economy, such as
retail, hospitality, and services.
4.Academe
4.1 Pamantasan ng Lungsod ng 4.1. Providing tertiary education,
Pasig (PLP) conducting research, and fostering a
conducive learning environment. It
3.2.A. The RAEP needs to maintain and
sustain the infrastructure itself, which
might involve regular maintenance of the
attraction to make it consistent for tourists
to see.
3.2.B. Also, they should also ensure the
overall safety for the place to make it a
safer place for tourists to visit.
3.2.C. RAEP may also need to address
issues of accessibility and inclusivity to
ensure that the park is welcoming and
accessible to all visitors, regardless of age,
ability, or background. Since the place has
less accessible tools for people that may
not function well physically or for PWDs.
3.3.A. To ensure operational reliability,
data security, and compliance with
industry standards and regulations, BPO
companies needs to invest and maintain in
infrastructure, software solutions, and
cybersecurity measures since they mostly
rely on technologies.
3.3.B. BPO companies need to be
adaptable and flexible to respond to
changing market dynamics, client
requirements, and technological
advancements. Embracing innovation,
agility, and continuous improvement
practices allows BPO companies to stay
ahead of the curve and remain competitive
in a rapidly evolving business
environment.
4.1. Maintaining academic standards,
adapting its programs to job market needs,
and forming partnerships with industries

4.2 Pasig Science High School
4.3 Technical Vocational
Institutions (TVIs)
also contributes to the community
by offering relevant programs and
promoting academic excellence
through faculty development and
curriculum enhancement.
4.2. Providing quality education to
students residing in Pasig City.
Their responsibilities include
designing and implementing
curriculum aligned with national
standards, fostering a conducive
learning environment, nurturing
intellectual growth, and preparing
students for higher education or
careers in science and technology.
4.3A. Focus on providing skills
training and certification for various
professions, catering to individuals
seeking immediate employment or
upskilling opportunities.
4.3B. Focus on developing technical
skills and competencies relevant to
the job market, ensuring graduates
are readily employable.
for internships and placements. It requires
adequate resources, funding, facilities,
and technology for teaching and research,
and collaborations with local government
to improve infrastructure and student
experience.
4.2. Requires adequate funding and
resources to maintain high standards of
education, including modern facilities,
updated teaching materials, and qualified
faculty members. Need support from the
local government for initiatives such as
infrastructure development, scholarship
programs, and extracurricular activities
aimed at enhancing students' holistic
development.
4.3A. Funding and Resources: TVIs
require adequate funding and resources to
maintain and upgrade their facilities,
equipment, and curriculum to meet
industry standards and demands.
4.3B. Continuous Professional
Development: TVI faculty and staff
require opportunities for continuous
professional development to stay updated
with industry trends, teaching
methodologies, and technological
advancements.
5. Non-Government Organization
5.1 Gawad Kalinga
5.2 Ortigas Foundation, Inc.
5.1 Community Builder: Gawad
Kalinga in Pasig City plays the role
of a community builder by
providing underprivileged families
with the opportunity to have a
decent home and access to basic
services such as education, health
care, and livelihood opportunities.
This involves building GK villages,
providing support to the
beneficiaries, and fostering a sense
of community among the residents.
5.1 Act as an Advocate for the
Poor: Gawad Kalinga in Pasig City
also acts as an advocate for the poor
by raising awareness about poverty
and social injustice and mobilizing
various sectors of society to take
action in addressing these issues.
This involves engaging in advocacy
campaigns, partnerships with other
organizations, and community
organizing efforts.
5.1 Serve as a Capacity Builder:
Gawad Kalinga in Pasig City serves
as a capacity builder by providing
training and education programs to
the beneficiaries, aimed at
enhancing their skills and
capabilities. This involves
conducting livelihood training,
values formation sessions, and other
educational activities that can help
the beneficiaries become self-reliant
and contribute to the development of
their communities.
5.1 Partner of the Local
Government: Gawad Kalinga in
Pasig City works in partnership with
the local government, particularly
the City Social Welfare and
Development Office (CSWDO), to
implement programs and initiatives
that benefit the underprivileged
communities in the city. This
involves collaborating on various
projects, providing technical
assistance, and sharing resources to
achieve common goals.
5.2 Cultural Preservation: Ortigas
Foundation, Inc. operates a museum,
library, and archives that house a
5.1 Funding and Resources: Gawad
Kalinga needs sufficient funding and
resources to support its programs and
initiatives, including the construction of
GK villages, provision of basic services,
and implementation of livelihood and
education programs. A lack of funding
and resources can limit the organization's
ability to provide adequate support to the
underprivileged communities they serve
and hinder their progress towards
sustainable development.
5.1 Volunteers and Partners: Gawad
Kalinga in Pasig City needs volunteers
and partners who can provide support in
various forms, such as technical expertise,
manpower, and resources. Engaging
volunteers and partners can help the
organization expand its reach and impact
and enable it to serve more
underprivileged communities in the city.
5.1 Community Participation and
Empowerment. Gawad Kalinga in Pasig
City needs community participation and
empowerment to ensure the sustainability
of its programs and initiatives. Engaging
the beneficiaries in the planning,
implementation, and evaluation of the
programs can help build their sense of
ownership and empowerment and enable
them to contribute to the development of
their communities. This involves
promoting community participation,
leadership, and governance, and fostering
a culture of volunteerism and social
responsibility.
5.2 Volunteers: Ortigas Foundation Inc.
relies on various volunteers to support its
programs and initiatives. The foundation's
volunteer needs include individuals who
can assist with various tasks, such as
 collection of art, artifacts, and museum and library operations,
documents related to Philippine educational programs, and community
history and culture. The foundation's development initiatives.
cultural preservation efforts help to
promote awareness and appreciation 5.2 Financial Support: Ortigas
of Philippine heritage, particularly Foundation Inc. relies on various sources
in Pasig City. of funding, including donations, grants,
and sponsorships, to support its programs
5.2 Community Development: OFI and initiatives. The foundation's financial
is involved in various community needs include funding for its museum,
development initiatives, such as library, and archives, as well as its
housing projects, livelihood educational programs, community
programs, and environmental development initiatives, and cultural
conservation projects. The preservation efforts.
foundation's community 5.2 Infrastructure and resources:
development efforts aim to improve Ortigas Foundation Inc. programs and
the quality of life of people in Pasig initiatives require various resources,
City, particularly those in including infrastructure, equipment, and
marginalized communities. materials. The foundation's infrastructure
needs include facilities for its museum,
5.2 Educational Programs: library, and archives, as well as equipment
Ortigas Foundation, Inc. hosts for its educational programs and
various educational programs, community development initiatives.
exhibitions, and events to promote
learning and creativity. The
foundation's programs include
workshops, seminars, and lectures
on various topics, such as art,
history, literature, and music. These
programs are open to the public and
contribute to the city's intellectual
and cultural life.

6. Tourists 6.1. Respect for Local Culture
and Customs
- Local and Foreign
Tourists Foreign and Local tourists in Pasig
City have the responsibility to
respect the local culture and
customs, including traditions,
values, and beliefs of Pasig City.
This involves being mindful of
cultural norms and practices, and
behaving in a manner that is
respectful and considerate of the
local community.
6.1. Safe and Secure Tourist Facilities
Foreign and Local Tourists need safe
tourist facilities in Pasig City, including
accommodation, attractions, and
transportation to ensure their comfort and
well-being. This involve ensuring these
facilities are well-maintained, clean, and
accessible, and that they are comply with
local safety and security standards.
 6.2. Practice Responsible Tourism 6.2. Transportation

Convenient and reliable transportation

Foreign and local tourists should
options for getting around the city,
engage in responsible tourism
including public transit, taxis, rideshare
practices during their stay in Pasig,
services, and rental vehicles. Clear
City. They could practice
signage and information about
responsible tourism by respecting
transportation routes and schedules can
wildlife.
also be beneficial.
6.3 Minimize Environmental
6.2 Accessibility
Impact
Public transportation, walking paths, and
Tourists are responsible for
tourist destinations should be accessible
minimizing their environmental
and user-friendly for all visitors,
impact by reducing waste,
regardless of their physical abilities.
conserving water and energy, and
avoiding activities that harm the
6.2 Clean and accessible facilities
local ecosystem. This includes
following designated trails, avoiding
single-use plastics, and participating This includes access to clean restrooms,
in eco-friendly tourism initiatives. transportation, and well-maintained
tourist attractions.

REMINDERS:
Please note, all entries in the Stakeholder Analysis should be in narrative form. It is
not enough to cite the roles, responsibilities or needs, respectively, you need to
explain it briefly and CITE THE BASIS for such an assessment.

If you have a groupmate who is a native of the locality, firsthand information may be
included in the Stakeholder Analysis, but the person whom you are quoting as a
resource person should, ideally, be named.
 SWOT ANALYSIS

Group Members: 1. ALDAY, Christa Felicia S.

2. CLEOFAS, Jerome L.
3. CORPUZ, Lia Sherame L.
4. REYES, Chrizette Ansley
5. TRAVIEZO, Sharlyn A.

Group Number: Province (Region): Marikina City, Metro Manila

KEY INTERNAL ISSUES EXTERNAL ISSUES

INDICATORS /
FOCUS AREA STRENGTH WEAKNESS OPPORTUNITI THREATS
(attractions/ ES
issues/concern
s within the
province)
1.

2.

3.

4.

5.
 IMPACTS ASSESSMENT

Group Members: 1. ALDAY, Christa Felicia S.

2. CLEOFAS, Jerome L.
3. CORPUZ, Lia Sherame L.
4. REYES, Chrizette Ansley
5. TRAVIEZO, Sharlyn A.

Group Number: Province (Region): Marikina City, Metro Manila

ECONOMIC ISSUES / CONCERNS

POSITIVE IMPACTS STRATEGIES TO ENHANCE POSITIVE

IMPACTS

1.

2.

3.

4.

5.

ECONOMIC ISSUES / CONCERNS

NEGATIVE IMPACTS STRATEGIES TO MITIGATE NEGATIVE

IMPACTS

1.

2.
3.

4.

5.

ENVIRONMENTAL ISSUES / CONCERNS

POSITIVE IMPACTS STRATEGIES TO ENHANCE POSITIVE

IMPACTS

1.

2.

3.

4.

5.

ENVIRONMENTAL ISSUES / CONCERNS

NEGATIVE IMPACTS STRATEGIES TO MITIGATE NEGATIVE

IMPACTS

1.

2.
3.

4.

5.

SOCIO-CULTURAL ISSUES / CONCERNS

POSITIVE IMPACTS STRATEGIES TO ENHANCE POSITIVE

IMPACTS

1.

2.

3.

4.

5.

SOCIO-CULTURAL ISSUES / CONCERNS

NEGATIVE IMPACTS STRATEGIES TO MITIGATE NEGATIVE

IMPACTS

1.

2.
3.

4.

5.
 MITIGATING MEASURES

Group Members: 1. ALDAY, Christa Felicia S.

2. CLEOFAS, Jerome L.
3. CORPUZ, Lia Sherame L.
4. REYES, Chrizette Ansley
5. TRAVIEZO, Sharlyn A.

Group Number: Province (Region): Marikina City, Metro Manila

IDENTIFIED RISK CONTINGENCY PLAN ACTION PLAN

1.

2.

3.

4.

5.
 PESTLE ANALYSIS

Group Members: 1. ALDAY, Christa Felicia S.

2. CLEOFAS, Jerome L.
3. CORPUZ, Lia Sherame L.
4. REYES, Chrizette Ansley
5. TRAVIEZO, Sharlyn A.

Group Number: Province (Region): Marikina City, Metro Manila

List Political issues and concerns here:

1.
2.
POLITICAL 3.
4.
5.
List Economic issues and concerns here:
1.
2.
ECONOMIC 3.
4.
5.
List Social issues and concerns here:
1.
2.
SOCIAL 3.
4.
5.
List Technological issues and concerns here:
1.
TECHNOLOGICAL 2.
3.
4.
5.
List Legal issues and concerns here:
1.
2.
LEGAL 3.
4.
5.
 List Environmental issues and concerns here:
1.
2.
ENVIRONMENTAL 3.
4.
5.
 RISK ASSESSMENT

DATE OF Group Members:

ASSESSMENT:
1.

2.
Group Number:
Province 3.
(Region): 4.

5.

SEVERITY
LIKELIHOOD (PROBABILITY) 1 - will cause minor impact or no
1 - Unlikely but possible to occur in the interruption at all on achieving
objectives.
life of an item.
Legend: 2 - will cause moderate impact, may fall
2 - Will occur several times in the life of
below goals but well above minimum
an item
acceptable levels.
3 - Likely to occur often in the life of an 3 - will have a severe impact on
item achieving desired result, may not
achieve the desired outcome.

SEVERITY

OVERA
LL SIGNIFIC
RATIN ANT RISK
JUSTIFICATIO G
RISK DESCRIPTION / LIKELIH IMPA (Yes/No)
N OF IMPAC IMPAC
FACTORS PARTICULARS OOD T TO
CT
T TO Note:
LIKELIHOOD TO Note: This
ENIRO COMM This is
ECON is auto-
NMENT UNITY auto-
OMY generat generated
ed
1