Coursebook na Dubicka je Rasenberg nen ike Hogan N Resources > 4 Partner @ Pearson FT Publishing (3‘video: LAcutwre of Reading Hor equal poy balanceschemes Vecbutane Bemensof Grammar Fuiwie corporate ultire {Creraour and Future Pronuncaion Perec Simple SSEresicompouné Pronunciation: oursip381 haan veep 3381 Proje: company policy Speaking: Howe do yo see youre he fare? ‘Revosrp 108 te 21> aaraingonthe 22> Humanrerouree i ‘raegies ideo: a Typosot LUstening: 4 stategytor ‘waning traning dowelapment pA aos: awkolecompany PStressng ny warésin Grammar Mods nthe sentences(p118) pareve vee vocabulary: Tainingand Speak: Ageing develapment atton pints Draject:inducten ta Wing: mera need ining action parm Revieetp 105 Gunna anaes ‘1s>commoailie Fost Yvidoo: MBuiting celavionshies| “Functions language: aang rus ask cnaosing a eanecate 2.39 Communication sil Team communion Video: eam Funationa language: exchanging eas a Vien a Acar ipy 18Mang string 11.4 > usines sls: ‘Prareming youre Lsening: 4 Preseting vous tg arene penjoc tem Funetional language? Sele presenation Tas Preset yeu wimernatonal leg ues 242 Busines si: Facliatng smocting LUseeing: 4 Possible changest earning management Propundaton: Pnking betwen word: (pu ewes oon Tas Facbtanng a diteusionte came tan agreement 1.52 Wrting 8 Sena ‘many ne og Medel wat 8 company ewbing -Funetionaltangusge: ‘strung acenpany reas lng Grammar: Bb Sates vere Take vie aby Zed weningavencg Ceres Feuest tees Made text: Email a requestor vaining Fenctianattanguage: Bequerts andons Srammar: B® Lin ‘werd for reason and purpose “asking neal requesting course [CURLERS ies snrccrntansres aa uogigtniens 3:1 measions ond 3.22Gachingup with aeessone al Vieos 1 Fonerines —Renhng Aas ris paces epee ocabulaneFrante and Grammar enreog anomie onan and pote Tocachihe — Portanstathets are Tabyofenencer — Sevalphaees fnwisinceition Speaking: Dsosing fre anase 32. > communication sili: Managig bad Video: I Mieaging bad Functional language Responding tabadnews Pronenciaton: DThetere (p15) ase Baiecing pasties sith negates hen ‘gunabanews Video BI Acierupive — Uteing: Product raring arta presTatone sta tade Vocabulary ngtn SH iness and techology Gramm Zera stand rane ‘rcandeon toa Sesinwcrdbuldng Uke ons) Speaking Tacashow Projce ropa Semone an app reentalegy ig: nstrctors tr e299 ‘newien pI07| Video: Fancten, (SF communictors FunstionaL language: eeping armewtng an atk Taste mteaginga dfcult meeting succestlly 3.4 Busnes kl: “Telephaning wan LUntening: «phone conversationto check detail Strang and weak fort cf tnarip 225) Functional language: skegferciaicaton ne paraptesing Task Making aca to ‘at informa in atinrciadocument 48> ous: Negenetngsrreegis UUening: 4Pesitonat andpencpled regaewuan Pronunciation: Sues in prases gust Funesanal ngage: Reacringagreemereio apegotition Tate nogatiatng a0 agreement at wart 3.5 > iting: Annual par sumsry Mode text: Summary of anannualrepor. Funetianal language: Useful pres forannual reporesurmmaris Grama: BP ‘artcies~a/2, the, ro stele Tsk rite an smut reportsummaryfer sarebaiders| 45 > weiingestort ines props Mogettemt: shore buses proposal Fonetonal lingua Usefupiase for busines proposals Grammar: DB Noun proses to replace’ pleases Tsk Whites short ropes|i:1>Petomence “Sinner fads: Teper orig = ee Pode avrg wine mer (612 Bical chaies ideo: thes te fhionincustry eeabulary: ausness ames Project Survey-How sbi ae your lathes? (avewp 9 MERE [Fa misesigm ideo: Tine managerent Vocabulary: Managing ome Project: The working rom home cebate Video: BI Bromptan Bes oeabutany change management Project: Acapeabliny qu ‘Renew p30 remas shilis Managing séolengig fading: Hos tadevelop Video: Xanoging rewarding cute challenging feedback Grarmae-inkegwarss Functional language aedcoecessvecdauies — Respondingto Pronunciation alenging feta Sitonstionsedlinlbng — Proniutcitiens words (18) isaraten an poelion Coeeerioa ing Seocponie nye RBS a {ask esponding to teack 6.22 Tetripie bosom 6.3 2 Communication tine stil Tarepareny in LUmaeing: © Tetrpla Vides: EXsneparencyin bowtam ine uses Grammar: Third Functonaltangusge: conaenat \etong and responding Procuncition: nora PCantactions and weak TasVocng anc feemsintnrecancrtnale responding te cancern: ‘patel with sesiague Speaking: Discs an crgannatians ethical performance 22> swanwerk 7.3? Communication ‘ain estg wt urgency Reading: Cuiting Vides: MGealing with avertimeinsepan——maersofugenty Gcummar drial and Funclonl language: Leepessers Decstng promt Prenat: Task Fawn on suessinsterblsand emals teweespressees (p17 Speaking: re yosgood aimanagogtine? .2>Mansgingchange 6.3 2 Cemmuniemon ‘hile Coating ane mer Limening: 40Rcut Vides: !Oheing ‘scsiontondcrnges Rare option (exer Sepcred——_Bonaana language: ‘pevchardrepering eis Coating eden Pronuedaton Tae The GROW mode Pate Far is an Speaking andcing: Teteg anareperongs sey Untening: A project review mecting Functional unguage Leadingandpartcpating inrevevw meetings Task: A pertormance developmen etsnop 64> Business sls: ‘Shes andueling LUrtaning: 4 Aloe nevwectong event Fnesonal language: Sallnga peoductor Task Promoting prods 7.4 > Bases ls Dieuteregocttons| stoning: 4 Asiicult noeing Funcional language: Dealing wit eicutnes aegotators Pranundation; Pineansten when negotiating ip 1171 Ta: Dealing wah cult people swork 9.4 > Busines sits: Sranerormng, Usening: #4, besinerrmng meening Pronunchiton: PHeicerange p37), Functional ianguage: Leading abraistorming session 5.5 tng: ertrmance eve summary ‘Model eat: Ferformance even summa sunctiona engage: Postivecommentsand ‘onstucuve cies Srammar: BB Pras ‘eres Taskcite performance eden summary Medeltewe-Comosey, Funetianal language: Recent news. caret rnewrsan future plans ‘amar: BB unting forte Srenuee dena reputation Pronuncatars > Chunkng pauiingan sess when readingaloud mug Tse wre nenserer 7.5 > wing: An email ‘gmegreasons adel tent:An ens, tong reasons Fonetbanal Problem easens an requretacan Seamer: BP Drapentionsot ume Task eran email sinng estan 185 > viting: Press relnase Model tet: peess reine FuncionaL language: Readingaindlstening: osfulphensesfer ess | @Rumaumesbouta rains company Gramnae: BP Passive | TaskePuring 3 stent soicewithraporingterbs | meus Tas Wize apres releaseQMMLELLNa_OONNSSSS Why. Business Partner? Why... skills training? Why... authentic content? rac Why... video content? Why. flexible content? > > Introduction for learners ‘Our research talking to teachers and learners proved afew very obvious points. 1 People study business English in order to communicate more effectively in thes ‘workplace to find ajobin an international enviranment 2 Toachieve these goals, you need taimprave your knowledge of English language as itis usedin the workplace, butalso develop key sls forthe international workplace 2 People studying business EngUsh have different priorities and amounts of study time, ‘You therefore needa flexible course which youcan adapt ta sit your needs. Business Partner has been develaped to meet these needs by offering 3 flexible course, cused on detivering 2 balance aflanguage and sks training that you can immediately use toimprove your Perfarmancein your workplace, studies ar job search. Language is only one aspecto sucessul communication Efective communication also requires an understanding of different busines situations and an awereesé of ferent Communication styles, espaialy when working across cultures in Business Partner we ef to Communication ski’ and Business sil’ Every unt has lesson an these two areas. + Communication skls'{Lesson 3}means the softskills you need towork effectively with people whose personality and culture may be diferent fom your awn Theseinelude building Felabonshps, handing difficult coramunicators and managing challenging feedback + “tusinessskills (Lesson #imeans the practical skils you need indifferent business situations, such as skills for taking partin meetings, presentations and negatiations. inorder to reflect the real world 2s closely as possible, Business Partner content isthased on authentic videos and articles fram leading media organisationssuch as the BBC the IKKE] Asian Review andthe Financial Times. These affe a wealth of international business information as well as realexamples of British, US. and non-native speaker English. \We all use videa mare and moreto communicate and tafind out about the world. This is reflected in Business Partner, which has two videos in every unit: + anauthentie video package in Lesson 1, based on real-life video clips and interviews suitable for your level of English, + adramavised communication skils video in Lesson 3 (see .6 for more information| ‘This course has been developed so that you can adapt itto your own needs. Each unitand lesson works indepandently, 0 you can focus on the topics, lessons.or skills which are most relevant to you and skip those which den‘tfeel relevant to yourneeds right naw. You can then use the extra activities and adctional materials in MyEnglishtab to work in ‘move depth on the aspects that are important to you. What's in the units? Lesson outcome and self-assessment Each lesson starts with a lesson auteame andends with a short self-assessment section. ‘Theaim isto encaurage you to think about the progress that you have made in relation {To the lesson outcomes, More detailed self-assessment tasks and suggestions for extra practice are available in MyEnglishLab. Vocabulary “The main topic vocabulary setis presented and practised in Lessan 1 of each vit, building “onvocabulary from the authentic video. You will get ats af opportunities to use the vocabulary in discussions and group tasks. Functional language Functional language (uch as managing bad news, discussing proces faciltatinga siscussion! gives you the capability to operatein real workplace situations in English. Three functional language ets ae presented and practised in every unt-in Lessons 3, ands. "Yau will practise the Language in graup speaking and ring tasks [Bp In Myer. at you wats find Functional language banks thatyou can {uicky refer to stsof useful language when preparing fora businesssituation, such as a meeting, presentation er interview.Grammar The approach ta grammar is flexible depending on whether you want ta devotea significant amount of time to grammar or to focus on the: consolidation af grammar only when yau need to + Thereisane main grammar pointin each unit, presented and practised in Lesson 2 + p> Theres alin ram uasson sto an optional second grammar point MyEnglish.ad - ith short video presentations and interactive practice Both grammar paints are supportes by the Grammar referencesection atthe back of the coursebook (p-1181 This providesa summary af meaning and form, with notes on usage orexceptions and business English examples Listening and video ‘The course ofersa wide variety fUstening activities (based on both video and aul recordings] t help you develop your comprehension skis and to hear target Language in conte. Allof thevideo and audio materials available in My nglisLab and includes a range of British, US. and non-native speaker English. Lessons 1 and 3 are based on wideo (as described above. in fur of the eight units, Lesson2 is based on audi. all units, ‘you alsa work withsignificant audio recordings in Lesson 4 and the Business workshop, Reading ‘You will ead authentic texts and articles fram awariety of Sources particulary the Financial Times. Every unit hasa main reading text with comprehension tasks. This _appears either in Lesson 2 orin the Business workshop. [Bp nMyEnglishta, you will also ind a Reading bank which oes a longer reading textfor every unit with comprehension activities EEE ad Speaking Collaborative speaking tasks appear at the endof Lecsans 1,3, 4 and the Business tworkshop in every unit These tasks encourage you touse the target language and, vinere relevant, the target sil ofthe lesson, There are lots of opportunities ta personalise theve tasks to sult your own situation, Writing ‘+ Lesson Sin every unit provides a madel text and practice ina business writing skill The course covers a wide range of genres suchas proposals, reviews, blogs and emalls and fr dferent purposes including internal an external company ‘communications, suramarising. making requests and giving reasons. + Therearealso short wring tasksin Lesson 2 which provide contraled practice the target grammar. BB In tyEnglstsb youll ida Wiring bakeaichprovidesmodels a ferent types of business vrting and useful phrases appropriate to your level of English Pronunciation “wo pronunciation points ae presented and practised inevery unit. Pronunciation points are linked to the content of the unit - usually toa videoraudio presentation arto 2agcarnmar point. The pronunciation presentations and arttiesare athe back the ‘oursebook. 1121 with sgnassfeom the relevant lessons. Thissectionalsaincludes jnintinduction to pronunciation with Bits and US. phoneticchars Reviews There s a one-page review for each unit at the back ofthe coursebook tp 108). The review recycles and revises the key vocabulary, grammar and functional language presented in the unit. Learn mare about the Global Scale of English at english.comigs® Signposts, cross-references and MyEnglishLab BD signposts fr teachers in exch lesson indicate that there are extra activities in MyEnglishLab which can beepnimted or displayed on-screen. These atvties canbe used to eend a lesson or tofecusin more depth on particular section DD signposts foriearners indicate that there are addionat inceractveactiviiesin yenglsheab PD page 000. Grose-refarences referto the ‘Pronunciation bank and Grammar reference pages MyEnglishLab Access to MyEnglishiabisqven through 2eade printed on the nse front cover af this book. Depending ‘on the version ofthe course that you ae using, you wil have access to one of thefollowing options: Digital Resources powered ‘by MyEnglishtab including: downloadable coursebook resources, ll video clips, all audio recordings, Lesson 3 additional interactive vie activities, Lessan Sinteractive grammar presentation ‘and practice, Reading bank, Functional language bank, Writing ‘bank and My Self-assessment. Full content of MyEnglishtab: allof the above plus the full set study interactive workbook with autarnatic gradebook Teachers canassign workbook activities as homework 25«see Introduction Communication skills video storyline COMMUNICATION SKILLS Video introduction The-Communication sits videos (in Lesson 3 ofeach unit) introduce yau ta the silks needed 8 interact successfully n international teams, wth people who mayhave diferent communication styles due to culture or personality. In each Communication skills lesson, you will: 11 watcha setup video which introduces the main characters and challenge ofthe lessan, 2. watch the main character approach the situation in two clfferent ways (Options A and 8 13 answer questions about each approach before watching the conclusion. “There sa storyline sunning through the eight units, with the main characters appearing in diferent situations. Each clip, hvmever, can be watched separately and each lesson dane independently without the need to veatch the preceding vidéo clips. ENTek, which stands fo Ethical Energy Technology, sa creative engineering start-up based in Cambridge, UK. EN-Tek develops cheap and innovative solar energy praducts that impecve the livesof people indeveloping countries + Ge Global is an investmentcapital organisation based in Landon which specialises in supporting innovative projects in developing countries + EN-lekhasbeen talking to Go Global because itreeds a financial and business partner to help produce and sll its latest invention, asolar-powered water pump, inBangladesh, + TheGo Global team suggest Chinaas the production location as they ane feria with the manufacturers there, but EN-Tek want to produce the water pumps in Banglagesh in order to support the Lacal community. + Throughout the eight units ofthe ook, we watch Go Global and EN Tek negotiate their Characters ferences a they als face & range a challenges at diferent stages ofthe project. Sanjit Singh (tis nan) Er-Tek Lead Product Develop units: 1, 2, 4,567.61 {laud Lemas Venezuelan) Go Giohal Key Account Managerunits 2.3.5.6), Katie Evan (Australian 2NTek Sales and Marketing Manager units: 1, 3,4, 5.7.8) Emma Berg (Norwegian Financial Anayst at Go Global units, 2 6.7) Pawel Pelkowsti (Polish) Production Manager at N-Tekiunis:2, 3,4 81 GaryReach (Canadian) independent marketing consltantexpert Cun ‘lace James (Canadian) Go Glabat Marketing Specialist (units & St Video context by unit 11 Building relationships Video synopsis: Sanjt is unsure of the relationship with Go Global. Oo they have the same valuesand goats? 2 Team communication video synopsis: EN-Tek and Go Global ‘meet ro discuss their aliferences of ‘opinion reganting production location 3 Managingbadnews Video synopsis: Katie receives some bad news. Pawet advises her on howto dlscuss this with Claudio. 4 Handling difficult communicators Video synopsis: An independent ‘marketing expert is brought in to offer advice an branding. 5 Managing challenging feedback Video synopsis: Claudio and Sanjt have differences of opinion regarding sales Figures. 6 Transparency in business ‘Video synopsis: Claudio has to decide how transparent ta be regarding what might become 2 serious issue 7 Dealing with urgency vvideo synopsis: The teams need to ‘communicate inorder taaddeessn urgent ssve 8 Coaching and mentoring Video syiapsis: Sanjit offers Katie arole InN’ next business venue,Corporate culture D Waals ee Tee) aa © his ship, he would ee ae Unit overview Workplace cutture Lesion outcome: Learners can use vocab related to corporate atures. Employee retention Lesson outcome: Lesmess can use the Future Continuous and the Future Perfect Simple to talk abutevenssthat ae takang place or thathavefinshed ata paineinthe future Communication skills: Bingrelatienships Lesson outcome: Learners are amare of ciffrert ways tabu Falationships and ean use a ange of phrasestor building trust. Business skills: Presenting yourself ‘Lesson outcome: Learners areaware af the diferent stages sf preantig theses and can sea rng of prates sf presentation Writing: Acempary new blog ‘asron outcome: Learners can plan anda an informatie company news blog Susiness workshop: p86 Review: 9.108 | Pronunciation: 1.1Sires in compoundnauns 2.2 Aumnary verbs Acuitureof equal pay ‘Vocabulary Elements af corporate culture Project: Company policy Reading: Work ifobalanceschemes ‘Grammar: Future Continuous and Future Perfect Simple ‘Speaking: How do yousce yourslfim thefutare? Buliing etatonstips Functional language: Building nest Task: Choosing acandidate Lstesing: Presenting yourself a new penject team Functional language: Se presentacon ‘Taste Presenting yourself tb international colleagues togel ext: A company newsbog Functional language: Structuring 3 company news blog ‘Grammar:Pirases wath be Task ite a blog, Gramma reference: 118 Inthe utute Continuousand Future Perfect Simple p14 >7«sa Workplace culture (eee dit ge — teamers can usewocebulary related to corporate cultures, Lead-in 1 ceuleture (tf m{CU) the attitudes or bois that are : shared and accepted by = : particular group of people or in a particular organsabion VIDEO 2a eurune Wo r & 4 1 2 Be ete extraactivities 3 Bp tetera alternative video and 7 xtra activities Read the definition and discuss these questions. CGanyou think a atitudes and beliefs that are shaved in your culture? Hove would ths affect the workplace? Discuss these points toe people feel about hierarchyin companies ‘thevay people behave and communicate what people wear how peopleworktogether What other aspects of work might be affected by culture? ‘You are going to watch a programme about a:company which feels tis important to treat all employees fairly and equally. Think of all the things the company might do to carry this eut Well, they could give everyone free lunches ar more time off 12112 Watch the video and find out what the company actually did. ‘Watch the video again and answer the questions. ‘What exactly was the change that Gravity Payments made tn thelr pay to employees? How did this change help Korinne? ‘What was Alyssa able todo? ‘What did some senior staffdain response to the changeand winy? How did thischange dectly affect the employees and the quality oftheir work? What postive effect did the publicity abaut the increase salaries have on the company? What did one oftheir customers say about the change? What did staff doto thank their bass? Workin pairs or small groups. Discuss these questions. What are some of the effects that corporate culture can haveon the lives of employees? Howrimportant isa high salary to you? Isit more important than a good working atmosphere? \What do yau think motivates employees? What motivates yau personally ta work orstudy hard? Do you think other companies should use Gravity Payments 25 @ralemodel? why Wy not? Vocabulary Elements of corporate culture SA Match 1-4with a-d to make sentences from the video, 1 Wetalkabout the culture’ ofa company- a gaupto$70000 a year thismight mean its dress code or by recognised in the new more equal 2. Dan Priceannaunced the company’s paystructure, minimum salary would € themay'in which staff communicate 3 We ore going tohave swith their managers. 4 They felt their skills and experience da minimum $70,000 pay ate for were not everyone that works here |B Work in pairs. Look at the sentences in Exercise 5A again and underline the collocation® in each sentence which refers te corporate culture, What do the callocatians mean? dress code the type af clottes peaple are expected to wear > 8 € *celocation: words whichareoteenused tagether1.1 © Workplace culture G Decide if the definitions af the underlined words are correct. Correct t ingorrect definitions, 11 Company hierarchy refers to staff arganised on one level 2. Thevalues ofa company are the amountaf money the company is arth. 3 Organisational behaviour looks at how people in an organisation work together and Fawr this affects the organisation as a whole, ‘A good atmaspherein 2 company means that employees can open the windows when they want to get fresh ait. A sratzgttis a plan for achieving an aim. Company structure meansthat the company has a very strict hierarchy. The image of company refers to the TV commercials a company produces. ‘An apen-plan office is ane which does not have walls dividing itinto separate rooms. leiblityrefersto people or plans that can be changed easily to suit any newsituation MN eevow Complete the text using the words inthe box. 7 atmosphere code flexbilty image pay. srategy structure values Corporate cultures different fram company to company butwery often itis connected tothe she company has. This affects the company 2, aswell asthe! rate. Some companies are more formal andlhave a specific dress “ ‘while others feel that i's important tohave * inwhatpeople can wear Asking employees forinput wren developing ai) forthe future can makeemployees feel valued and can help ta create agood” Each Company haste decide these ssues faritsef and they al go together ta create the the company has both internally and externally: BA. Workin pairs. ow important is itta find out about the culture of a company before you begin to work there? Choose the elements of corporate culture in Exercises 5B and 6 that are most important for you and put them in order, starting with the most important, Than discuss your list with a partner, teachers sures BD STs } page 114 See onuncaton bank Sestin compound nous DO PROJECT: Company policy ‘9A. Workin small groups. Discuss these questions. ‘+ Which values andor company practices do yau think cause mast problems in ‘companies in your country? Explain why and ave examples where posible. + Have you had personal experience ofthis yourself so, give examples. B Work in pairs and decide on a fictional company in which you work eee ere eae ew ‘compar ison each, Preparea ‘rl weleome” ar new employees, Include explanations ‘about why your campany has these policies. c ]roup with someone from another pair. Roler Polrte aren end weboues: tee us ae the employee who explain company policy and the new employee who listens and asks questions. + How successfully have you achieved the lesson outcome? Give yourself ascore from 0 (Ineed mare practice to 5 (1 know this well Seihomibibain) «Go toMy Set-aesessment m My Engls aoa ree on what you have learn1.2> Employee retention Leamers can use the Future Continuous and the Future Perfect simple to talk about events that are taking place or that have fished ata point inthe Future. fecal 1L Match the words and phrases in the box with the definitions, diversewark menialtasks promotion sabbatical work-life balance work wich nes tite skill 2a fined periad oftime when someone takes an agreed break from theit job the fact ef getting better paid, moreresponsiblejob a situation inwhich you are able ta give theright amount of time and effartta your ‘work and to your personal fe outside work 5 jobs that are very cifferent from each other 2 Work in pairs or small groups. Discuss the terms in Exercise 1 and what you think their effect might be on employee retention, Reading 3 Read the article quickly. What details does it mention about the terms in Exercise 1? What other ideas for employee retention does the article mention? The text says work-life balance effarts could make young employees’ ives better. Read the article again and decide if these sentences are true (7 or false (F. ‘Al bankers at Margan Stanley are given month-Long paid sabbaticals JP Maegan expects its erplayees to dress formally for work. eaple outside the banking wortd think that not working Friday nights or having two ‘reehoves every weekcare veryimpartant for employees Goldman Sachs has aspecifc strategy to keep their junior bankers, Fess vesoureee: Millennials do nat put salary first when ooking fora job. entra activities {6 Employees need to believe thatthey havea future t a company in order to support it wee * Investment banks’ work-life few months, Morgan Stanley will balance schemes will pay off ioe pe eee “These reicrnon ffs nuke sense wo tas told employees to tke every a+ when looking wt the recent survey srechaod off unless hey are working of rilennials in 25 cousivies bY Sn ive daa” and bas relined its Manpower Group. 1 found that 2 ress code to busines carusl. Nan- 10 36-year-lds pists job secur bunkers may think these work-life abe everything xcepé mom wen vs balance efforts (Feiday nights off? 0 ghooxing tei employer. Before the seohous a week) are not mpersnt, financial erisis, Wall Street could but dhey may uulyanprove thetves use huge bonuses to keep is young of many young Walt Suet and Cry employees. Now the banks have 12 empleyees. find other ways to do tis, Humane sy The banks are uo ting specie « working enslfonments and proper stops to mpravereenion at atime creer development area good way MorginStanleylasstaredexiending when othat companigs have been watt is month long paid sabbatical stealing come of their young #ars. _ Mopefully, within a few years Scheme to tactide some of itt Goldman Soci wis the first these new init wil have made juan tankers Credit Susue i pou > implement junior banked retains) a real ifrenee. The best way to ge + encouraging all European employees initiative that included quicker stat members w care whether their to take Friday night and Saturday promations, fewer menial tasks and ‘employer will. be doing business in Toorming off ier UBS tlle tore diveree work. Royal Baak of the SUCe isto comvince them hat Tonloyecstoecptwe boursaneek Seolandan Barclay orm followed. they sill Bs erking there when it Tirpeponal boseess AAGIP Morgan» By the time they have been there a s+ happens swe1.2 D1 Employee retention Grammar Future Continuous and Future Perfect Simple 5A Lookat the underlined verb forms:in the article and match them with the definitions of the Future Continuous and Future Perfect Simple. 11 We use the Future Continuous to talk about an event that 2. Weuse the Future Perfect Simple to talk about events ‘wil be taking place ata particular moment in the future. ln the future wich will be finished by a certain time. action starts belore ‘ction happens before nel fnahs after Soporte the pon of melerence + +—_-* > now pointet reterence, hte now point of tference, fue | 6 net Friday a5 am. et Friday at Spo | Net Friday | wil be Finishing the report. By next Friday | will Rave fnished the report. 1B What informatian can you find near the underlined vert forms in the article that tells you when each action will take place? By the time they have been there a few months)Morgan Stanley will have rold top First-year analysts chat they have a bright Future at the bank. 'C How are the Future Continuous and the Future Perfect Simple formed? The Future Continuousis formed with +e + participle The Future Perfect Simple’ formed with * + participle. D page 118 see Grammarreference: Future Continuous and Future Perfect Simple ‘G Complete the sentences with the Future Continuous or Future Perfect Simple forms: of the verbs in the box. Consider if they will be in pragress or will be finished, “change do improve promote rest take 2 nAprithe a maneh-ong paid sabbatical 2-_Mycompany has just announced that it the office to an open-plan set-up ‘over the weekend. t’sa share, realy Liked my quiet office, 3. 1mglad the weekend is heve. By next Monday! and should have the energy fora very busy week, 4 By the midele ofthe next decade, investment banks ‘the working conditions ‘of heir employees a great deal and should see better ates of employee retention, 5 Thevelsalotof discussion about what companies fn the fucure to keep ‘their employees motwated. Our bosssaid that by theend ofthe year they anumber of usior staff “Teachers resources: ‘womore senior positions. ertrancthtes = page 114 see Pranuncation bank: Auslary verb inthe Future Continuous and Fuure Peter Simple Speaking 7A Complete the questions with the Future Continuous or Future Perfect Simple forms of the verbs in brackets. 41 What kind ofjob, {you / look for inthe future? De yau think this going twbeanexcting fla? 2 Bythe endo the year what (you Finish s there anything yous not finish? 3 What éo you think, {you do} ten years fromm now? 4 Bythe time you have worked for five more] years, what position, lyou. reach)? And inten years? In pairs.or small groups, ask and answer the questions in Exercise 7A. + How successfully have you achieved the lesson outcome? Give yourself a score from 0 (I need mare practice!20 5 0 know this well. + Go toMy Selt-assessment in MyEnglishLab ta reflect on what yau have Learnt. Cterecoci idCOMMUNICATION SKILLS 13> Building relationships Leamers are avrare of different ways to\buld relationships and can use cc aieet ‘ox balding but Lead-in 1 impairs, read the comments fram two professionals and discuss the questions. ‘1 Thinkof one potential advantage and disadvantage of each style 2. How important do you think building trust is at work? Why? "aust people fast. tke tw beapen with people ram the Beginning and share information. think focusing an carmen abjectives ase helps to build trust quickly and makes a team mare efficient." da ‘1 dan't really focus.on trust atthe start. focus on getting my own job done. Relationships and trust building comes later after people prove they're competent and/can deliver what the team needs.” ? VIDEO 2 E121 EN-4ek and Go Global have entered into a partnership. Watch the video. ‘What are Sant’ three concerns about working with Go Global? 3A Imsmail groups, discuss which is the best communication style (Option A or BY for Sanjit to use in the meeting with Go Glabal. Give reasonsfor your answers. P ‘Rsaclass, decide which video to watch fist. Option A- Focus;on building trust and calabaration: Be open ar ask questions to explore othe ideas, State ceary yourrespect for others’ sills and commitment. Focus on positives and jointppartuity Option B- Focus on task completion and your awn objectives: Explain your objctves Gove Mysnglshiab fr mabe DB sae mnatatad Askquestionsto explore possible problems with completing the tase 18 Watch the videos in the sequence the class has decided, and answer the questions for each video. Whichtwo topics daes Claudio sayare important to discuss? Where do Go Global want tosetup production? According o Emma whatarethe majr issues? How does Sanjt erin open to others ideas stay postive about the working relationshiand shaw respect fr ethers comment? cj Option A E132 [Atthe beginning of themeeting, what does Sanjit say he needs to know? ‘Why aren't the distribution partners good enough according to Emma? How does Sanjit challenge Emma about her anatysis ofthe situation? How do we know Claudio understands and supports Sanjt's objective tagawith local people? 4 in pairs, discuss which approach you think was most effective in establishing 3 positive working relationship based on trust. Why? option B33 5 EU 124 wateh the Conclusions section af the video and compare what is said with your answers in Exercise 4, Do you agree? Why / Why not? Reflection 6 Think about the following questions. Then discuss your answers with a partner, 11 Which ofthe two relationship building stylesin Exercise 3 do you prefer? Why? 2. Invwhich situatians might you use your non-preferred style? Why? x121.3 >| Communication skills: Building relationships Functional Building trust language 7, took atthe strategies in the table for building trust with people you work with, ‘Then complete the table with these phrases from the video. Could wehelp you with thet]? One way to solwe this is ust to [send our analyst] b We both want to [go forward @ Tobehanest, | feel [a little] worried [about swith this) your proposal) Ike yoursuggestionto get F_Hunderstand what your saying about istributors] maredatal | ‘Focuson common | Ler’ wait until we [have the decaited quality report) ‘objectives a | Shore ideas Canl suggest that ghve an update on 1? \ddecide together [next weet eapen about Franily.mcancerned that... | ‘thoughts and feelings | | Show empathy ican se you'refconcerned about ] ‘offer support ‘Would it be [useful forme t., essere ‘Gased ga your experiencel how do you thinkwe can? B Inyour experience, what else can you say or da which can help to build trust with other people? 8 Complete the dialague between an iT manager (Maria) and an external. consultant (Ralf using phrases. a-f fiom Exercise 7A, IM: With these project delays | don’t see haw-we can passibly finish things on time. Re rst very content Me Ang, rising costs. We're currently 20 percent over budget. Re ‘caste. Thisisaconcern M: Exactly. Ard really don't see what wecan do about it Rr OK look. reduce thetime were spendingoa testing M: Yes reduce your time. But youneed to test as you develop things. Re That'stve develop software which works. ut testing is expensive m+ with the testing? Some of our people could pick this up quickly That could work. We reduce casts, keep testing quality, and deliver on aur promise Ok, let's try this idea. Thanks, Ral. knew you's comme upwith something, Teacher's resources: cera activities ‘9A Workin pairs. You work at the same company and are meeting to decide which of two candidates (lice Andrews or Mike Preston) ‘mill lead on a new project. Read your role cards and prepare for the meeting. Remember the strategies fram Exercise 7A. ‘Student A:Read therole card on page 126. ‘Student B: Read the role card on page 128. 5 Hold your meetings and try to arrive ata decision. atthe end, discuss how you could improve the communication. + Howrsuecessfillyhave you achieved the lesson outcome? Give yourselfa score fromOI need more practice] to5 know this well Soe E iy + Goto My Self-assessmentin MyEnglishLab to reflect on what you have learnt.i 4> BUSINESS SKILLS rete Mele eet erram Lcinaacnrrel a serra frre fens ct Lead-ir 11 Workin pairs. Read the blog about presenting yourself. which idea in each section do you think is the most important? Why? Add your own ideas to the list of things to do when presenting yaurself 8 TIPS for presenting yourself to makean impact First meetings with international colleagues give you the opportunity ‘to present yourself formally and informally: Presenting yourself ffectively can help you build long-term positive relationships. STEP 1: Be proactive during informal personal introductions before ateam meeting 1 Approach people proactively and enthusasticaly and present usefl information about youre 2 Ask questions ta show you are open and curious 4 Find common points to build the relationship between yourself and others @ ‘STEP 2: Build trust during the formal round of personal presentations to the team 4. Volunteer to begin the round of persanal introductions to ereate a positive mood in the room. 5 Build trust in yourse by giving detalls about your role, expertise and experience. 6 Show commitment and say something postive about working with the people in the raom in the future. STEP 3: Close positively after tha team meeting. 7. Gaarly show interest in what people have said during your first meeting with them 4 Say goodbye to everyone. Offer support and mpress positive feelings about meeting again in the future 41.01 Listen to Sue Jacobs as she intraduces herself to two new colleagues, ‘Angela and Martin, just before a meeting for their new project team. Answer the questions. ‘where does Sue say she works? ‘Which questions does she ask? What does ue discover that all theée have in camman? How does she end theconversation? 4102 Now listen as Sue and her twro colleagues present themselves formally during the meeting. What does each speaker say about the three topics below? Which personal presentation do you prefer, and why? + responsibility and experience + main ares of expertise + thoughts about the project C {1105 Listen as Sue says goodbye to her new colleagues a the questions. Whatdaes Suewant Angela to send her? Whatdoes she offer todo for Martin? Howdoes Sueend the conversation? 1 2 3 D_ Work in pairs and discuss the questions. 1 2 3 9 2A 1 2 3 4 8 answer ows well do you thinkSue presented! herself across the whole event? Why? Which ofthe blog tips do you think she used? In your experience, how elective will her presentation style bein diffrent cultural contexts? Why?Functional Self-presentation language 3, [Look at these phrases used by Suein Exercise 2. Match each phrase(a-)) with one ‘ofthe tips in Exercise 1, 2 really Ukedwhat you said about {If youneed any help with tickets forthe Tyourapproach toprojectsinPortugal. theatre | just let me know. b Tmhappy'tostartlthe introductions]. Sado you [both] wark fin local finance teams)? € tm{Suel, from the [London office hi Hhetow vihat youmean! 4 Onreally? Me. tao. 1 joined Hansens at the beginning of @ My current job is [Head of Financial last year) Controling in tre Ux J tr really delighted to [be part ofthis team B Use phrases a-h to complete the personal presentation below. a thejob is quitestressful Iimbasedin b ifyouneedmyhelpin any way F lusedtoworkon € themain task was, 9 its going to be great working with you again Improud tobe involved fh mow respansible for implementing So, my nasties Mike Foley and"__the NewYork trivel quite bit: probably 30 pertent of my tine ison the road ‘office, ve beer with the compary new'for around five years, tothe USA,Canada and Latin American locations, | really enoy Ive always worked in Tn the past, 2 ‘the ft but at times. | have to say, Im really excited service desk, that was my ist job, mainly just for our US. to be working on this project. | know a couple of you, and ‘operations, troubleshooting some of the more | guess we all understand that this is a really complex sues Since ast year, Ive been working far mare important project forthe company, and” Just internationally, mainly on projects, as now = finally don't hesitate to ask. tim hereto software solutions at Group level. What else? OK, Vhave to collaborate, Thank you Teacher's resources: € Prepare.a similar introduction about yourself to a new project team using ‘entra activities the phrases in Exercises 3Aand 8. 4.2. Work in small groups and read the information, ‘Then choose an industry for your company, Professional context You work for aleading company in your industry. You are ‘at the company headquarters for a meeting ta Kick off a large innavatian project. The project almsto-bring sta from ‘ifferentlevels and countries af te organssatian together to brainstorm new product ideas, Prepare a professional identity for yourself using the template on page 128 and think about how you will present yourself to yur group. © Go back to your graups and roleplay the three stages of presenting yourself. Step 1: Mest and present yaurself informally tothe peopl befare the meeting Step 2: Present yaurself formally ta the team during the meeting, Step 3: Say goodbye to your team members at theend of the meeting in your project team D Atthe end, vote for who gave the most inspirational personal present + How successfully have you achieved the lesson autcome? Give yourself score ‘rom O\\ need more precticelto 5 (naw this wel. + Go to MySetf-assessment in MyEnglishLab ta rflecton what you havelearat