2018

EMPLOYEE
HANDBOOK
 WELCOME

Dear Colleagues

as a new member of Team Sarthak.

t gives me immense pleasure to welcome you

and spirit to add value in the lives of People with Disability

We appreciate your dedication, enthusiasm

(PWD)
PwD in this vast
Sarthak Educational Trust is committed to bringing a positive change in the lives of
Sarthakis actively involved in
nation of ours where nearly 3% of them are looking for a meaningful life.
through its various endeavors and
different stages of lives
facilitating mainstreaming PwD in their

intervention.

Skill Development, Sustainable

Intervention, Inclusive Education,
of Early
We are working in the areas
live their
a dream of 'Empowering
the persons with disability to
Employment and Advocacy. We nurture
life with dignity and respect.'

milestones but we
dreams into reality, we have indeed crossed many
In this endeavor of turning our

association with Team Sarthak&

National Abilympics
have a long way to go.We believe that your
with tremendous opportunities
Association of India will result in a rewarding& fulfilling work-life for you

of mutual growth.

My Good Wishes are with you!

Dr.JitenderAggarwal

CEO&Founder

Sarthak Educational Trust

Association of India
Secretary General, National Abilympics

Employee Handbook_Sarthak Educational Trust Page Number 1

TABLE OF CONTENTS

WELCOME! *"******'*********************************** ***** *** ***s* ******************************************* *srasus****

PREFACE. 4

ABOUT SARTHAK.. ... *.****sno*seenessssn********************************************ss********** *

EARLY INTERVENTION. **********

*******************************************************************s**o#s#*esade#e

INCLUSIVE EDUCATION. ******

*****************************************************************************************

SKILL DEVELOPMENT & SUSTAINABLE EMPLOYMENT... **********************************"****************"************ ********

ADVOCACY. *********a***** * * * ******* *** ************************************************************************

...6

VISION, MISsiON, &VALUES. * **********************************************************************************************************

6

VISION **************************** **************************************** *************************************************** *

******************************************************************************************"************************************************
MISSION.

VALUES. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ' * * * * * * " * * * * * * " * * * * * * * * * * * * * * * * * * * *

ORGANISATION STRUCTURE. ********************************************************************* Error! Bookmark not defined.

********************************************************************************************************************************* ..9
HR POLICY..
10
GENERAL EMPLOYMENT POLICIES. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * " * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

EMPLOYEES AS REPRESENTATIVES OF THE NGO. * ******************************************************************

10

******************************************************************************************** **** ** ****. 10

PROFESSIONALISM.
*** ***** .11
VALUE-BASED BEHAVIOU... ****************************
**********************************
***************************

.11
CONFIDENTIALITY OF INFORMATION. ****** ************"**********"**********'*****"*****"*****"******"************ *******************

.11
POLITICAL AND RELIGIOUS ACTIVITIES
********************************************************"**********'****************

as** * * * * * * * * * * * * * * * * * * * ******************************************************************************** .12

APPOINTMENT PROCEDURE.
*************************************************************"***************************************** ********* 13
JOINING FORMALITIES...
******************************* ****************************** *****************

BASICTRAINING PROGRAMME (INDUCTION).

SUBMISSION OF DOCUMENTS..
TERMS OF EMPLOYMENT.
PROBATION PERIOD..
************************************************************************************* 13
****************************************************************************************************** ***** 4
***********"******"***********************************.
14
**********************************************"************

****************"**********
**********
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
.14
OFFER LETTE.. ****************************************
* * * * * * * * * * * * * * * * * * * *

************************************* 14
LETTER..
* *

APPOINTMENT *****"*****************
********************** **

Educational Trust Page Number 2

Employee Handbook_Sarthak
 14
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

15
SALARY DISBURSEMENT.. * * * * * * * * * * * * * * * * * * * * * * * * * * *

NON DISCRIMINATION STATEMENT * * * * * * * * * * * * * * * * * * *

16
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*********************
'****

wORKING R U L E***********************
S.. ****
** *******************
16
******************************************************************************
wORKDAYS. **********************************************-* *************************************************
16

wORKING HOURS. 17
* * * * * * * * * * * * *

**************************

ETHICS
OF CONDUCT/CODE OF .19
STANDARDs
**********************************************************************************
19
EMPLOYMENT CYCLE. ********************************************************************************
DENTITY CARD . 19
* * * * * * * * * *
* *
*** *
** " * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

VISITING CARDS. ****

19
** **************************

JOINING KITS ******************************** ***********************

* * * * * * * * * * * * * * * *
Errorl Bookmark not
defined.

MARRIAGE G I F T .* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

not defined.
************************************************
* * * * *********** . .Error! Bookmark
ENTITLEMENT.. Bookmark not defined.
************************************************************** Errorl

PROCESS.
* * * * * * * * * * " * *

*********

Employee Handbook Sarthak

Educational Trust Page Number 3
PREFACE

This fmployee Handbook has been designed to provide every employee with policies and procedures of

Sarthak Educational Trust(here in after called Sarthak) so that she/he understands how does she/he

sUCceed within broad framework of ethical behavior. Guidelines and policies contained in this handbook

explain the working conditions, service benefits, and other conditions affecting engagement &

employment with Sarthak

These guidelines apply to all employees of Sarthak Educational Trust. Employees are encouraged to

read, understand and comply with the provisions of this handbook. It supersedes all previous employee
handbooks that may have been issued from time to time on topics covered in this handbook. These

policies are subject to change at any given point of time at the whole discretion of the Management and

intimation of the same will be given as and when the changes are made.

Educational Trust Page Number 4

Employee Handbook_Sarthak
ABOUT SARTHAK

Sarthak Educational Trust is dedicated to bring about positive changes in the lives of PwDs of various

categories through intervention, inclusion, skill development and employment.

EARLY INTERVENTION

Early intervention initiatives focus on "systematic and planned effort to promote development (of an

affected child) through a series of manipulations of environmental or experiential factors initiated

the first five years of life". It also aims at the provision of support (and resources) to families of
during
infants and young children from members of informal and formal social support networks that impact

both directly and indirectly on parent, family and child functioning.

Delhi and
SarthakAntakshep Kendra (Early Intervention Centers) is located inPaschimVihar,New

far. This offers three levels of interventions, namely, a)

rehabilitated 825 children with disability, so

prevention of disability through awareness and precautions at conception stage, b) diagnosis of early

medication post diagnosis.

symptoms of disability &c) early intervention through therapies and

below 12 years of age who avail different kinds of therapies.

This center caters to the needs of children

work in collaboration to provide positive

It is a multidisciplinary approach where all professionals

interventions with the child.

INCLUSIVE EDUCATION

to mainstreamschool going children having different

In domain of inclusive education, Sarthak seeks

major objective of this initiative is to check the school dropouts and bring all the
kind of disabilities. The

students at par with each other

Jun L

Employee Handbook_5arthak
Educational Trust Page Number 5
Sarthak Educational Trust has worked in 20 Delhi
Government schools and rehabilitated 425 children

through sensitization of various stakeholders (principals, teachers, parents, peer groups and others) and

remedial classes for children.

SKILL DEVELOPMENT & SUSTAINABLE EMPLOYMENT

Sarthakhas presence in 15 different locations in India catering to the needs of persons of disability of 18
to 30 years of age its skill
group through development and employment enhancement and generation
centers. These centers are supported by National Skill Development Corporation (Lucknow, Ludhiana,
Gurugram& Jaipur), Tech Mahindra Foundation (Delhi, Chandigarh), Capgemini (Hyderabad, Mumbai,

Ghaziabad & Pune), HSBC Swades Foundation (West Delhi), Cognizant Foundation (Kolkata), SBI

Foundation (Faridabad), Mahindra Financial Services (Bhopal), and Ambalacentre.

At these centers 11000PWDshave been trained, in addition 14000PwDshave been provided with gainful

employment in retail, hospitality, IT-ITes, manufacturing., banking and other sectors of the economy.

These placements have been done through a) job fairs, b) placement of Sarthak trainees and c) direct

placement of PwDs, in general (who do not require training but only employment support).

ADVOCACY

Other than initiatives for introducing a positive change through intervention, inclusive education, skill

development, and sustainable employment, Sarthak is also actively engaged in bringing a change in

terms of awareness building and sensitization of various stakeholders namely government bodies, non

government organizations, corporate entities through round table conferences, regular & periodic

sensitization workshops, and annual national conferences.Sarthak has organized 100+ Advocacy Events,

o far.
TO

Employee Handbook_Sarthak Educational Trust Page Number 6

VISION, MISSION, & VALUES

VISION

To empower People with Disability enabling them to live their life with dignity &respect

MISSION

Intervention Centre) across the nation.

To establish SarthakAdarshKendras (Skill Building& Early

VALUES

equal stature for PwDs with the

Sarthak is dedicatedly marching towards its objective of carving an

stakeholders engaged & satisfied with our efforts

values to keep our
support of its stakeholders. Our
and outcomes always keep us motivated.

Service to Persons with Disability

Empathy with Parents of PwDs

Government
Policy Instrument for
Quality Orientation towards Corporate
Accountability to Donors

Team Sarthak
Colleagueship among
Societies
Synergy with Partnering Civil

Number 7
Employee Handbook _Sarthak Educational Trust Page
 MIO
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HR POLICY

Keeping in consideration the facets of sustained growth, employee satisfaction and organizational

efectiveness, Sarthak Educational Trust follows a Human Resource Policy. This policy encompasses the

policies and procedures tollowed within the organization and are in line with the vision, mission and

value-system of the organization.

This policy is subject to periodic reviews and modifications deemed necessary to Sarthak Educational

Trust in the best interest of the organization and itsemployees

These policies and procedures will be applicable to employees, volunteers, and interns.

Employees: These are full time staff at Sarthak Educational Trust.

Volunteers & interns:Sarthak Educational Trust has tie-up with various universities and institutions for

the summer internships and volunteering opportunities.

These policies form an integral part of the employee's 'Employment Contract' and will be applicable to

all the employees, unless specified in an individual's Employment Contract. if there is a deviance, the

conditions mentioned in the individual Employment Contract will supersede.

It is mandatory on each of the employee's part that he or she will understand and abide by these

policies Sarthak wil thrive to ensure that these policies are applied equally to all the staff.

9
GENERAL EMPLOYMENT POLICIES

NGO
EMPLOVEES AS REPRESENTATIVES OF THE

at all times and to act in way

a

expected to maintain presentable appearance

Employees of Sarthak are

that brings reputation to thhe organizatlon.

statements on
the designated authorlty for making
any public
Chief Executive Officer and founder is
communication to an external party it is the
making any other
behalf of the organization. While

highest prlority to the best nterests of

responsibility of an individual employee that he/she always gives

Sarthak Educational Trust.

PROFESSIONALISM

organization, all the

achieve the mission of the
are members of a team. In order to
Sarthak employees
and co operation
expected to show mutual respect
together effectively and
are
employees must work
with any
differences should not be allowed to interfere
team members. Personal
with their fellow

official work.

and clear image so that

the public, agencies and the community
maintain a transparent
Sarthak needs to
staff
eficient services, and all
People want accessible and
approaching Sarthak.
feel confident while
All forms of
with dignity and respect.
and to treat all human beings
must aim to meet these expectations
are to be consldered
and face to face contact)
written correspondence
communication (telephone,

important.

Ju

10
Educational Trust Page Number
Handbook _Sarthak
Employee
 VALUE-BASED BEHAVIOUR

and respect for people at all levels of society. Sarthak expects from
Sarthak strongly believes in equality
Its trainers/staff to behave accordingly and treat other employees, students and visitors in a cordial way.

There is a zero tolerance policy for any act of discrimination. Sarthak expects its employees to reflect

these principles in their behaviours, both in their professional as well as in their personal lives.

CONFIDENTIALITY OF INFORMATION

Employees are expected to exercise good judgment in safeguarding the confidentiality of information

and not disclose information.

Examples of the types of information which would generally be considered to be confidential

includeinternal affairsof the organization.

In case of any doubt regarding the sensitivity of any particular information an employee needs to discuss

the matter with the Chief Executive Officer.

POLITICAL AND RELIGIOUS ACTIVITIESs

As a trust Sarthak Educational Trust has no political/religious affiliations and must always remain

entirely neutral on political/religious matters.

Any political/religious activity in Sarthak will be considered as an unacceptable behavior.

The authority of giving final verdict on doubts related to acceptability of any behaviour lies within the

purview the Chief Executive Officer.

adeul

Employee Handbook_Sarthak Educational Trust Page Number 11

APPOINTMENT PROCEDURE

Through advertisement in electronic and print media Sarthak appolnts its staff. Besides requisites

education in accordance to different job requirements, a positive attitude to work and willingness to

learn plays a major role in selection of employees

Sarthak gives preference to those candidates who are sensitive and are experienced in the areas related

to disability issues. Sarthakpromotes and practices employment of persons with disability on different

job roles.

ATTO

Trust Page Number 12

Employee Handbook _Sarthak Educational
JOINING FORMALITIES

BASIC TRAINING PROGRAMME (INDUCTION)

A three day training program is conducted for all new appointees wherein, employees are exposed

to overview of Sarthak, and operations management (help desk, mobilization, training, and

employment). Besides, disability sensitization is also conducted with the objective of building
a

sensitized approach among the employees.

SUBMISSION OF DOCUMENTS

Please make sure following documents and forms are submitted at Head Office within 7 days of

joining the organization. Submission of following documents is compulsory to complete your

personal file.

1. Resume

2. Experience Letter (If any)

3. Salary Slip from previous employer (If experienced)

4. Relieving Letter

5. Email ld & Contact number of three references

6 PF/ Gratuity Form (1f applicable)

7. Four Passport size Photographs

8. Photocopies:

i Educational Certificates (Starting from High-school)

ldentity Card

ii. Address Proof

Employee Handbook_Sarthak Educational Trust Page Number 13

TERMS OF EMPLOYMENT

Sarthak Educational Trust has a policy of keeping healthy gender policy within the organization.

PROBATION PERIOD

period of three months and after that the staff member shall
All staff shall undergo probation for a

are met. if performance does not

continue in the services of Sarthak if expected levels of performance

of extension of probation or
match up to the expected levels, the staff shall be informed in writing

services be
During the probationary period, the
can
termination of service as the case may be.

however staff on probationary period need to serve

terminated on immediate effect from management

a minimum of 15days notice.

there is a check in conducted by the HR and the supervisor of

i. Within the first 6 weeks of employment,

the candidate.

ii. Within first 10 weeks there is second

check in conducted along with the supervisor and the team

OFFER LETTER

joiner is provided with offer letter.

On the completion of successful training period of 3 days new

APPOINTMENT LETTER

letter is provided to new

month probationary period Appointment
On successful completion of 3

joiners.

SALARY DISBURSEMENT

of evey month.
Salary is credited to the accounts of staff latest by 10
to open an account in
Andhra Bank and share the account
For salary transfer employees are expected

number with Finance & HR Team, mandatorily.

Handbook_Sarthak Educational Trust Page Number 14

J d nEmployee
NON DISCRIMINATION STATEMENT

Sarthak Educational Trust is committed to fostering. cultivating and preserving a culture of diversity

and inclusion.

Sarthak Educational Trust is committed to a policy of equal employment and advancement

opportunities for all qualified individuals without regard to race, color, religlon, sex, age, marital

status or disability. This is to ensure that equal consideration is extended to existing staff and

applicants. All decisions with respect to recruitment and promotions are made solely on the basis of

qualifications, viewed in relation to the requirements of the position. All managers are directly

responsible for the application of this policy and for ensuring that everyone in their department

understands and adheres to this policy. Employees with questions or concerns about discrimination

in the workplace are encouraged to bring these issues to the attention of their manager. Employees

can raise concerns and make reports without any fear of reprisal.

Employee Handbook Sarthak Educational Trust Page Number 15

WORKING RULES

WORKDAYS

required to work from Monday

to Saturday
Educational Trust will be
All employees at Sarthak
intimated before
of the year and is
the calendar year will be prepared at the end
Holiday list for
including National Holidays.
1st. The Holiday list consists
of Holidays in a year
January
which can
power failures
weather, National/Delhi band,
or
emergencies such as severe
During
office will be made by the Human Resource
the decision to close the
disrupt company operations,
receive official
the office, employees will
decision is made to close
Department. When the

notification from the Reporting managers

wORKING HOURS

day. The timings defined

are as:
for 9 hours in a
Associates are required to work productively

9:30 A.M.- 5:30 P.M.

CATIO

Educational Trust Page Number 16

Employee Handbook_Sarthak
STANDARDs OF CONDUCT/CODE OF ETHICS

The Organization has established a value system, business integrity, probity and honesty from the

following code of business conduct and ethics, applicable to all employees in the organization.

1. Employees shall ensure that the organization's assets, properties and services are properly

safeguarded and used only for business of the organization and no part of the assets are used for

private purposes.

2. Employees shall demonstrate trust and honesty. They shall act in accordance with the highest

standards of personal and professional integrity and ethical conduct on all occasions while

representing the organization.

3. They shall not receive directly or indirectly any benefit from the organization's business

associates, which is intended or can be perceived as being given to gain favor for dealing with the

organization.

4. They shall ensure at all times the security of all confidential records/ information made available

to them in the course of their association with the organization. They shall not exploit for their own

personal gain, opportunities that are discovered through the use of corporate proprietary,

information or position.

5. No employee, other than the designated spokespersons shall interact with any member of press

and media in matters concerning the organization. In such cases, they should direct the request to

the designated spokespersons.

6. Employees shall not engage in any material business relationship or activity, which conflicts with

the interests of the organization.

7. Employees shall not accept any assignment with any competing organization for remuneration or

any benefit. This restriction shall equally apply to the spouses of employees, as wel
Employee Handbook_Sarthak Educational Truse PageEW DELHI 17
Number
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i wipuyet ranttroos Sartat ksausatianal Truat Pags Numner 18

EMPLOYMENT CYCLE

IDENTITY CARDS

On joining ldentity cards will be issued after one month except for those having public relations profiles.

For the purpose of availing identity cards, new joiner is required to share the requisite details in the

prescribed format.

VISITING CARDS

On joining Visiting cards will be issued after one month except for those having public relations profiles.

100 visiting cards will be issued per requisition. Please ensure that minimum balance is maintained

Officerat head-office.
before sending the requisition. All requisitions must be sent to,Administrative

JOINING KITS

and Guidebooks for various operations to

New joiners are provided with Employee Handbook, Policies

its culture and practices. Welcome Card and Rose

facilitate better understanding of the organization,

in kit compulsorily across all centers of Sarthak in India.

Flowers must be kept

INTRODUCTION

mails across team with a quick introduction of Employee comprising of his

It is to be done by sending

lines of experience, joining location in Sarthak and contact details,

photograph, name, designation,

EWDELH
Ju
Employee Handbook_Sarthak Educational Trust Page Number 19