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Factors Affecting The Buying Behavior of Senior Citizens 2
Factors Affecting The Buying Behavior of Senior Citizens 2
Factors Affecting The Buying Behavior of Senior Citizens 2
A Research Study
Presented to the Faculty of the Graduate School of World Citi Colleges
Quezon City, Philippines
Presented by
Introduction
According to the United Nations, the number of people aged 60 and over in Asia is
expected to reach approximately 1.3 billion by 2050. This represents a significant increase
from the estimated 547 million senior citizens in the region in 2019. The rapid increase in the
aging population in Asia is due to several factors, including improved healthcare, declining
fertility rates, and increased life expectancy. As a result, many countries in the region are
facing challenges in providing adequate healthcare, social services, and financial support to
their elderly population. The population of senior citizens in Asia is not evenly distributed
across the region. Countries such as Japan, China, and South Korea have some of the highest
numbers of elderly citizens in the world, while some of the smaller countries in Southeast
Asia have relatively smaller populations of senior citizens. The growing population of senior
citizens in Asia presents both opportunities and challenges for the region. While the elderly
population can contribute to the economy and society through their knowledge and
experience, they also require significant resources and support to maintain their health and
well-being. Addressing the needs of the aging population in Asia will require a multifaceted
approach that involves healthcare, social services, and financial planning.
The Philippine’s age structure is generally younger than that of the developed
countries but still significantly older than that of the developing countries.
It is home to 9.2million (PSA 2022) senior citizens, which is one of the largest in the
Asia Pacific Region. It presage that ageing of the population is a phenomenon not only for
develop but also to developing countries In the 1987 Philippine Constitution, it states that, it
is the duty of the family to take care of its disabled members while the State may design
program of social security for them and it shall adopt an integrated and comprehensive
approach to health development which shall endeavor to make essential goods, health and
other social services available to all the people at affordable cost These shall be priority for
the needs of the under privileged, sick, elderly, disabled, women and children "The Philippine
law defines a person as senior citizen based on age (60 years old and above), they are entitled
to discounts in medicines, basic commodities, health services and socio-recreational
activities.
Successful ageing in the Philippines is the fulfillment of the desire of the elderly for a
more comfortable life not only for themselves but also for their children.
On this study, we will unlock the factors that affect the behavior of senior citizens on
how they buy their needs like food, medicine, clothing, and appliances.
This study will provide relevant information on the buying practices of a Senior
Citizen.
a. Gender
b. Age
c. Civil Status
d. Educational Attainment
e. Occupation
f. Source of Income
a. Food
b. Medicine
c. Clothing
d. Appliances
3. What is the standard of living of senior citizens with respect to the following:
a. Age
b. Gender
c. Civil status
2. To determine the factors that influence the buying behavior of senior citizens in the
Philippines, including status and income level.
3. To analyze the impact of these factors on the purchasing habits and preferences of senior
citizens.
4. To identify the most common types of products and services purchased by senior citizens.
The study was based only on the needs of senior citizens. It is limited to the
identification of the senior citizens buying practices on food, medicine, clothing, and
appliances. It does not therefore include a detailed survey of other household practices nor
the evaluation of the nutritive value of the food items they purchase.
CHAPTER II
This chapter deals with the review of literature relevant to the study. Several related
literatures from articles and investigations related to the research problem were considered
including historical developments of senior citizens.
The Philippine Government is one of the signatories to the Madrid International Plan of
Action for Older Persons and also in the forefront in the conceptualization and ratification of
the previous international plans (e.g. Macau Plan of Action for Older Person 1998 and
Shanghai Implementation Strategy 2002). The Philippine constitution recognizes the positive
role of older citizens in our society; encouraging them to contribute to nation-building and to
develop community organization as well as providing support to NGOs working for the older
citizens. The salient features of the law are the provision of privileges in the form of discount
in the purchasing of medicines and basic commodities for the personal enjoyment of the
senior citizen (i.e. movies house, recreational places and etc.) and establishments of the
Office of the Senior Citizens Affairs (OSCA) to be headed by a senior citizen. It is mandated
to fully implement the provisions and serves as link of the senior citizen and Senior Citizens
Organizations (SCOs) to its local government.
Families in less developed countries are well positioned to provide informal care because
they are larger, stronger connected, and more multigenerational than in developed countries
While it is true that the Filipino Family remains to be resilience and extended in nature, there
is a distinguished role of the senior citizen within the family. More than half of the household
population 60 years old and over (57.41%) were household heads and nearly one-fourth was
spouses of the household heads. Of the total number of households in the Philippines (15.3
million), 17.13% (2.6 million households) were headed by senior citizens. The head of the
family provides direct supervision to the children left behind by overseas worker and
managed the households.
Looking at this unique familial relationship, it is essential that relevant studies should be
undertaken to look into the special contribution of the senior citizen in the Filipino family.
None the less, this could be the effects of the feminization of the Filipino migrant workers
especially in the health sector, which is attributed to the ageing population in developed
countries where Filipino health care workers are the most in demand due to their innate
values of taking care of their senior citizen. But Filipinos are still unaware on the effects of
this generational lost, where the grandparent places the responsibilities and roles of the
biological parents in providing care and guidance to their children.
Saving money in account for the assurance of having a health insurance or even social
pension is a good plan for the elders. Many senior citizens have saved money after retirement
from their work to sustain their needs particularly in health. In the United States, the
retirement experts tackle about pension, personal savings, and social savings wherein the
elderly enable to make a better decision for good retirement. Most of them have not stopped
from professional work for continuing the savings for health insurance. In applying social
security, the senior citizens should qualify the needed requirements as a benefactor of such
savings. After the retirement, the said cash could be used at the age of 62 for health needs.
Aside from that, there is an exception for married people; the wife might use her social
security at the age of 62 if she retires but when the husband retires, she will be switched to
the spousal benefit. Moreover, if the death has come between the couple, the spousal that is
still alive will also have a larger benefit (Quinn, 2011).
Psychological Factors
Psychological factors such as perception, motivation, attitudes, and beliefs also play a
role in the buying behavior of senior citizens in the Philippines. A study by Punongbayan and
Eleazar (2016) found that senior citizens in the Philippines have a positive perception of
locally produced products, which they perceive as being of higher quality than imported
products. This suggests that the origin of a product may influence the buying behavior of
senior citizens.
Social Factors
Social factors such as family, friends, and social class also influence the buying
behavior of senior citizens in the Philippines. A study by Cruz and Domingo (2018) found
that senior citizens in the Philippines are more likely to consult with family members before
making purchasing decisions. This suggests that family members play an important role in
the buying behavior of senior citizens.
Marketing Strategies
Methodology
To attain the objectives of the study, there is a need to gather information pertaining
to the buying practices of senior citizens in Pontevedra, Capiz. This chapter includes the time
and place of the study, the instrument used, research design, sample and sampling technique,
methods of data collection, statistical tools and categorization of variables.
Research Design
This study used one shot survey design. A study design where a single group of
individuals (or other interesting unit of analysis) is selected for observation over a single,
limited time period, usually because they have experienced some factors taken important in
shaping some outcome.
The respondents of the study were 362 randomly selected senior citizens of municipality of
Pontevedra. The respondents of the study were based on the list of the Department of Social
Welfare and Development (DSWD).
Table 1. Distribution of respondents by barangay.
Research Instrument
This study used survey questionnaire. The instruments of three parts. Part I was
composing of respondents selected variables such as age, gender, civil status, educational
attainments, occupation, source of income, economic condition and standard of living. Part II
was composed of buying practices in food buying, medicine, clothing and other wear and
appliances. Part III composed of evaluating of consumer-buying practices.
Data Collection
Survey was conducted to the senior citizens listed on DSWD. The Researchers made a
Courtesy visit to Mayor of municipality and office of DSWD. The researchers made a
courtesy call/visit to the mayor of the municipality. The purpose of the research was
explained.
Statistical Tools
The Study use arithmetic mean, percentage and frequency counts as statistical tools,
Cochran test is use for sampling.
This Study involves the utilization of 362 senior citizens purposively chosen as
respondents of the study:
Categorization of Variables
Gender
Male
Female
Others
Age
Civil Status
Married
Single
Separated
Widowed
Uneducated
Elementary level
Elementary graduate
College level
College graduate
Housing Ownership
1- rented
2- owned
Type of House
1- makeshift
2- semi-permanent
3- Temporary
4- permanent
Source of Water
1- dug wells
2- communal water system
3- rain water
4- artesian wells/ manual water pump
1- wood/ charcoal
2- kerosene
3- electricity
4- others
Number of Appliances
0- none
1- 1-3
2- 4-6
3- 7 and above
Analysis of Data
The analysis of the data was based on the description of buying practices of senior
citizens. Since the study is a descriptive research, the data was statistically treated using the
following tools:
This chapter presents the data related to the problem of the study, their
analysis and interpretation.
Demographic Characteristics
Sex
Age
Their ages ranges from 60 years old, the youngest of the senior citizen
respondents, to 94 years old, and the oldest. The greater portions of the senior citizen
respondents were in their early seventies. The mean age of senior citizen-respondents is
70.46 years. This simply shows that majority of the respondents were in their early
seventies.
Civil Status
362 senior citizens-respondents, 242 (66.9 percent) were married, 95 (26.2 percent)
were widow/er, 14 or 3.9 percent were single, 6 (1.7 percent) did not response and only 5
(1.4 percent) were separated. This simply shows that majority of the respondents were
married.
Educational Attainment
The biggest number of 179 (49.4 percent) were elementary level. Elementary
graduates were 78 (21.5 percent). College graduate were 25 (6.9 percent) and high school
graduate were 21 (5.8 percent), while those who studied in high school but did not finish
20 (5.5 percent) and those without any formal education were 16 (4.4 percent). Among
the respondents, there were 15 (4.1 percent) college level and those who did not response
8 (2.2 percent). The data imply that many of the senior citizens obtained elementary level
of education.
Occupation
165 (45.6 percent) of the respondents have no work, 59 (16.3 percent) were
farmers, 37 (10.2 percent) were store vendors, 38 (11.6 percent) were laborers, 32 (8.8
percent) were house wife, 10 (2.8 percent) were government employees 8 (2.2 percent)
were fisher folks, 6 (1.7 percent) did not response, 4 (1.1 percent) were retired teachers, 3
(0.8 percent) were teachers. The data imply that the majority of the respondents have no
work.
Source of Income
Table 3 indicates the source of income of the respondents. 101 (27.9 percent) of the
respondents have no work, 72 (19.9 percent) were laborers, 53 (14.6 percent) were farmers,
38 (10.5 percent) were SSS pensioners, 37 (10.2 percent) were vendors, 36 (9.9 percent) were
senior citizen pensioners, 7 (1.9 percent) were GSIS pensioners, 5 (1.4 percent) were care
takers, 3 (0.8 percent) were barangay officials, hog raisers, veteran’s pensioners and fisher
folks, 1 (0.3 percent) owner of computer shop.
Income
Income Management
Housing Ownership
The ownership of the dwelling unit is one of the indicators of the standard of living.
Table 6 presents the distribution of senior citizen-respondents according to status of house
ownership. 328 (90.6 percent) of the senior citizen-respondents have their owned houses. (1.7
percent) did not response.
28 (7.7 percent) were rented. This simply shows that even though senior citizens in
Pontevedra belong to the low income group yet they try to build a house for their family
which they consider a great asset.
Type of House
The type of house where the senior citizens are living is another indicator of the
standard of living. Table 7 presents the distribution of 362 senior citizen-respondents
according to type of housing. Out of 362 respondents, 132 (36.5 percent) were semi-
permanent houses, 130 (35.9 percent) were permanent houses, 91 (25.1 percent) dwell in
temporary houses, 6 (1.7 percent) did not response and 3 (0.8 percent) have no permanent
house. The data imply that a greater number of the respondents have semi-permanent
houses.
Source of Water
Appliances Owned
Food Preferences
Buying food involves the selection from many different items and is done so often
that many senior citizens are concerned with it. Table 11 indicates several reasons of the
senior citizens for buying food in the market. Majority of them considered the value of food
before buying. 252 (69.6 percent) preferred fish and meat, 82 (22.7 percent) preferred rice, 23
(6.4 percent) preferred fruits and vegetable and 5 (1.4 percent) of the respondents preferred
milk. The data imply that majority of the respondents preferred fish and meat.
The respondents' preference on type or forms of food is shown in Table 12. Most of
the respondents 322 (89 percent) preferred to buy fresh food for their daily meals, apparently
fresh food contain the necessary food value and their freshness is more appetizing than any
other form of food; while 33 (9.1 percent) purchased canned foods when fresh foods were
not available. 5 (1.4 percent) of the respondents did not response. The frozen and packaged
foods were preferred by 1 (0.3 percent) of the respondents. This implies that most of the
respondents’ senior citizens preferred to buy fresh food than frozen food.
Table 13 shows the type of food stores most preferred by respondents,322 (89.0
percent) preferred public market, 34 (9.4 percent) preferred in grocery store and 5 (1.4
percent) did not response while 1 (0.3 percent) shopped in sari-sari store. This implies that
the senior citizens are aware, that buying foods in public market is cheaper as compare to
other store.
Medicine Preferences
Buying medicine involves the selection from different items it's either branded
or generic. Table 15 indicates the choices of the senior citizens in buying medicine. Many of
them considered the value of medicine before buying. Majority of the respondents 230 (63.5
percent) of the respondents preferred generic medicine, 127 (35.1 percent) preferred
branded medicine and 5 (1.4 percent) Of them did not response. This simply shows that
senior citizen preferred to buy generic medicine than branded one because the former is
cheaper than the latter.
Table 16 shows the type of medicine stores most preferred by respondents. 342 (94.5
percent) of senior citizens preferred to buy in drug store and 15 (4.1 percent) preferred in
san-sari store. This implies that the senior citizens are aware, that buying medicine in drug
store is cheaper and more convenient.
Table 18 indicates that majority 257 (71 percent) of the respondents preferred the
durability of their clothing materials while some considered the quality of their clothing
needs, 86 (23.8 percent) choose the quality, 13 (3.6 percent) of the respondents preferred the
price, color was another consideration mentioned by 6 (1.7 percent) of senior citizens. This
implies that majority of the respondents preferred durability of their clothing materials.
Table 19 shows the type of store patronized by respondents in the purchases of their
clothing needs. Most of the respondents 315 (87 percent) purchased their cloths in the
public market. 40 (11 percent) bought their clothing from mall and 7 (1.9 percent) from
thrift shop/ukay ukay. The findings show that the public market was the most preferred
place for shopping because the price is affordable.
Table 19. Distribution of respondents according to type of store patronized in the purchase
of clothing needs.
Table 20 shows how and why the respondents purchased their clothing. It is
noteworthy that most of the respondents 329 (90.9 percent) purchased their clothing when
needed, 13 (3.6 percent) were planned, 12 (3.3 percent) by chance and 8 (2.2percent) was
impulsive. The data reveal that senior citizens purchased clothes when the need arises.
Table 34 shows questions that were used as basis in evaluating the senior citizens
buying practices. These were categorized into three verbal interpretations, which are "never,
sometimes" and "always." The study revealed that out of 10 questions, 6 obtained a verbal
interpretation of "always" with a ranges of mean 2.34-3.00, 3 obtained a verbal interpretation
of "sometimes" with a ranges of mean of 1.67-2.33 and only one has a verbal interpretation of
"never" with a ranges of mean 1.00-1 66. This means that the senior citizens are aware on
what to do in buying.
Evaluation of Senior Citizens Buying Mean Verbal interpretation
Behavior
A1. Do you plan what to buy so that you 2.63 Always
know what you want to buy before hopping
A2. Have you tried to shop during noon/ rush 1.79 Sometimes
hours (before 10 00 a.m. and between 1 p.m.
to 3:00pm) In order to avoid crowds and
make unhurried selections?
A4. Do you look for labels and read them for 2.48 Always
the facts they contain to help you in buying?
A5. Do you watch scales, measuring 2.45 Always
devices when buying? Do you count your
change?
A6. Do you keep two lists for shopping, one 1.91 Sometimes
for food and household items which you buy
frequently, the other for occasional items
such as clothing, fabrics, etc.
A7. Do you ask to see more than on quality 2.34 Always
of an article in order to compare values?
A8. Do you decide on the maximum amount 2.39 Always
of money to be spent for a particular item and
keep within the limit?
Summary
This study was an attempt to identify the buying practices of senior citizens in
Pontevedra, Capiz. Specifically, this study aimed to:
1. Identify the demographic profile of senior citizens in Pontevedra in terms of:
gender, age, civil Status, educational Attainment, occupation, source of Income and monthly
income of the whole family.
2. Identify the buying behaivor of senior citizens in terms of food, clothing,
medicines and appliances.
3. Identify the standard of living of senior citizens in Pontrevedra, Capiz with
respect to the following: age, sex, civil status and monthly income of the family.
The respondents were taken at random from the eighteen barangays of
Pontevedra, Capiz namely: Agdalipe, Bailan, Banate, Binuntucan, Hipona, Ilawod, Ilaya,
Intongcan, Jolongajog, Lantangan, Linampongan, Malag-it, Rizal, San Pedro, Solo,
Sublangon, Tabuc and Tacas.
The data collection was done from Oct. 23, 2023 to Oct. 31, 2023 by the
researchers. Frequency counts, percentages and means were used to analyze the data.
The respondents of the study were 362 senior citizens having a mean age 70.46
years. There were 293 (80.94 percent) with educational attainment ranging from
"uneducated to third year high school and 61 (16.85 percent) with educational attainment
ranging from high school graduate to college graduate. Their average of number of
dependents was 1
As to the respondents' food preference, 362 respondents preferred "fish and meat"
foods and fresh foods. Majority of them shopped their food at the public market.
market.
8. Majority of the senior citizens 240 (66.3 percent) planned before buying the
food.
230 (63.5 percent) of the respondents preferred generic medicine, 127 (35.1
10. 342 (94.5 percent) of senior citizens preferred to buy in drug store and 15
11. Out of 362 respondent’s majority 221 (61 percent) of the respondents buy
12. Majority of the respondents 257 (71 percent) preferred the durability of their
needs.
13. Majority of the respondents, 334 (92.3 percent) preferred to buy appliances
when needed.
14. Most of the senior citizens 328 (90.6 percent) have their own houses.
15. Out of 362 respondents, 132 (36.5 percent) were semi-permanent houses.
16. Majority of senior citizens 208 (57.5 percent) used artesian wells/manual water pump
Conclusions
Based on the findings of the study, the following conclusions were made:
1. Most of the respondents are in the age bracket of 60 years old to 94 years old.
Majority of the respondents are female and married and obtained elementary level of
education.
2. The respondents preferred to purchase fish and meat, fresh food in the public market
because it is cheaper than other store
3. Majority of the respondents buy food for the whole week to lessen the expenses.
4. Most of the respondents preferred to buy generic medicine than branded one because
it is cheaper. They purchased it in the drugstore to avail of the discount and the
availability
5. Majority of the respondents, preferred to buy appliances when needed.
6. Most of the senior citizens have their own houses, semi-permanent houses and they
used artesian wells for their water supply and wood and charcoal in cooking their
food. They can afford to purchase appliances, like television sets and radio, electric
fan and others.
Recommendation
Based on the findings of the study, the following recommendations were arrived
at:
1. The Department of Education agency should conduct a non-formal education like
2. Senior citizen should plant vegetables in their backyard so that they can eat fresh
vegetables.
3. OSCA should introduce wellness program and provide free medicine for senior
citizens.
4. Concerned government agencies should provide housing program for indigent senior
citizens.
5. Increase of monthly financial assistance for indigent senior citizens should be given