2.

Close and Reopen OneDrive App

Like restarting an app or your PC to get things working, you can close and reopen
OneDrive. For example, a file can get caught up while trying to sync, or a file could have
froze up while syncing.

You can restart OneDrive using the following steps:

1. Right-click the OneDrive icon on the taskbar.

2. Select the Gear icon on the top-right corner and click Quit OneDrive.
 3. Click the Close OneDrive button when the verification message appears.

4. Restart OneDrive from the Start menu and see if it syncs files now.

3. Verify Storage Amount

If you’ve reached your storage limit, files aren’t going to sync with OneDrive anymore.
Basic users only receive 5 GB of storage by default. To get a full TB of storage, you
need to sign up for the Microsoft 365 suite of apps.
To check your storage on OneDrive, use the following steps:

1. Right-click the OneDrive icon from the taskbar.

2. In the menu, press the Gear icon and choose Settings.

3. If you have reached the storage allotment, you may need to go in and
delete files or move large files to another location.

4. If you need additional storage, click the Get more storage link. That will
bring you to your OneDrive web page. You can buy more storage, starting
 with 200 GB for $1.99/month.

4. Disable Sync Pausing in Battery Saver Mode

Running on a low battery? Your OneDrive files will stop syncing by default to reduce the
demands on your PC. Your PC might be in battery saver mode when this happens.
To disable OneDrive sync pausing in battery saver mode:

1. Launch OneDrive from the taskbar and press the Gear icon.
 2. Click Settings in the menu.

3. Open the Settings tab and uncheck the Automatically pause sync
when this device is in battery saver mode option.

Note that while this option will allow OneDrive syncing while in Battery Saver mode, it
will decrease your battery power. However, it might be necessary when you need to
sync a critical file.

5. Unlink and Link Your OneDrive Account

It’s vital to ensure that OneDrive links to your appropriate Microsoft account. Removing
your account and relinking to it can fix OneDrive syncing issues.
To unlink and relink your account in OneDrive:

1. Launch OneDrive from the taskbar, click the Gear icon, and
click Settings from the menu.

2. Under the Account tab, click the Unlink this PC link.

3. Click the Unlink account button when the verification dialog appears.
 4. After unlinking your account, restart OneDrive, go through the setup
process again, and enter your correct Microsoft account credentials.

6. Update Windows
Windows updates are essential for the security and stability of your system. They often
include bug fixes for Windows applications, including OneDrive, which could fix a
OneDrive sync bug.

Some updates will require you to restart your system. If you don’t want that interruption,
configure the Active Hours feature first.
Use the following steps to update your Windows system:
1. For Windows 11, click Start > Settings and click Windows Update on
the left.

2. Click the Check for updates button on the right and download any
available updates.
 3. To check for updates on Windows 10, go to Start > Settings > Update &
Security.

4. Click the Check for updates button and install any available updates.

7. Restart Your Windows PC

Restarting your PC can fix many issues, including OneDrive not syncing. For Windows
11, just follow these restart instructions.
To restart Windows 10, right-click the Start button and select Shut down or sign out >
Restart.

Hopefully, after the restart, OneDrive should be syncing files successfully.

8. Pause Syncing and Resume

If OneDrive syncing seems to freeze up, you might have lost your connection. OneDrive
can also occasionally freeze up if a file upload is interrupted and can’t resume. You
can manually pause syncing and resume it to fix the issue.
To pause and resume OneDrive syncing:
1. Open OneDrive from the taskbar.
2. Click the Gear icon and select Pause syncing—choose 2 hours for this
since we’re going to resume syncing.

3. Now, open OneDrive from the taskbar and click the Gear icon again.
4. From the menu, click Resume syncing.
Wait for OneDrive to re-establish its connection to the internet. This should hopefully
resolve the issue for most users.

9. Check Microsoft for Service or Connection Errors

If you’re still having issues with OneDrive syncing files, it’s worth checking with the
source—Microsoft. If any Microsoft services are down, it could point to an issue that you
personally can’t resolve.

You can check this by going to the Microsoft service health website. From here, you
can check on OneDrive to make sure it’s up and running. You can also check other
services here like Skype, Outlook.com, and other services.
In this instance, everything is up and running, but it would be on the site if there were an
issue.

10. Check Network Bandwidth Restrictions

If you’re using a limited bandwidth connection, you may have put bandwidth restrictions
on OneDrive without realising it. If you urgently need files to sync to your OneDrive
storage, however, you can remove these limits until the sync is complete.

To remove bandwidth restrictions on OneDrive, use the following steps:

1. Open OneDrive from the taskbar, click the Gear icon, and click Settings.

2. When the Settings screen opens, click the Network tab at the top.
 3. From the Network tab, set the upload and download rate’s to Don’t limit.

Leave the network settings until your file(s) sync. If you have many files, you may notice
that OneDrive prioritizes itself over other online apps and services. Once your files are
synced up, set the upload and download speeds back to where they were previously.

11. Reinstall OneDrive

If OneDrive still isn’t syncing, you may need to try and reinstall it. It’s also important to
note that you won’t lose any of your files, and the app will resync once you reinstall it.
Other than that, uninstalling the app is easy and you can reinstall the app from the
Microsoft Store. If you don’t want to use the store, use this direct OneDrive download
link.
You can uninstall and reinstall OneDrive by doing the following:

1. Open Start > Settings and click Apps > Installed apps.

2. In the Search apps field, type onedrive.

3. Click the OneDrive three-dot button and select Uninstall from the menu.
4. When the verification message appears, click the Uninstall button.

5. After the OneDrive app uninstalls, install the latest version on your PC
(and sign in with the same Microsoft account details). OneDrive will also
resync all your files.