WRITING

PART 1

Answer the next questions. Use 1-5 words.

How old are you? I´m 24 years old.
What’s your favourite time of the year? It´s summer.
What’s your favourite colour? My favourite colour is red.
Where are you from? I´m from Málaga.
What do you do? I study psychology.

PART 2

You have joined the ‘HOTEL BOOKING ONLINE’ service. Fill in the form with
complete sentences. Use 20-30 words. You have 7 minutes.

MEMBER FORM
Please tell us about the place where you want to spend your holidays.

My favourite place is a camping in Málaga. His name is Camping Almayate Costa, it´s
near the beach and inside there is a big swimming pool.
PART 3

You are a member of the HOTEL BOOKING ONLINE website and you are in the chat
room. You are talking to Jack, a customer who is also looking for a hotel. Talk to
Jack using complete sentences. Use 30 to 40 words per answer. You have 10
minutes.

Jack: Hi! I see you are new here. I joined a few days ago because I’m looking for a
suitable hotel in Cambridge. Why did you join?
You: Hi Jack! I joined the last Saturday because I was searching a good place to go
with my family in holidays and i thougth that i could find a cheap hotel next to the
river in this website.

Jack: What do you think about the service?

You: I think that is a good option how website to search and compare hotel,
because it have a lot of filters to look up what is the best option for you. In my
opinion it´s the best Hotel website.

Jack: How do you feel about the recent rise in the price of the fee? It was 20% cheaper
a month ago.
 You: I feel normal, because all the hotel website when the holidays approach
increase the price of the fee, for this reason I prefer pay the annual subscription,
the best adventage is that the subscription price is always the same.

PART 4

You are a member of the ‘HOTEL BOOKING ONLINE’ service. On your last visit to
their website you saw the notice below.

Dear customers,

We are preparing a new activity for our guests in the next festivity. Could
you give us some suggestions about different options which may be
appropriate for children and adults? We will include it in all our hotels.

Thanks in advance for your suggestions. You can email us at

management@hotelbookingonline.com

Write an email to a friend who also uses the ‘HOTEL BOOKING ONLINE’ service.
Write possible alternatives. Write about 50 words. You have 10 minutes.
Hello Victor,

How are you? I´ve just received a message from the Hotel Booking Online telling me
they´re preparing a new activity in the next festivity. I feel excited, if I were them, i´d
karaoke or dance classes, I think it would be fun.

Can you tell me your opinion?

Bye

Victor.

Now, write an email to the management, answering the email you received
suggesting possible alternatives. Write about 120-150 words. You have 20
minutes.
To whom it may concern,

My name is Jose Antonio, Tomorrow I Will have been using this service for a week. I
am writing in relation to the email you sent me asking for ideas and suggestions to
activity in the next festivity.

Firstly, if you had asked for advice earlier, we might have thought about more
options. May I suggest dancing class outside, for example near the garden.

Secondly, I believe that you could do a karaoke. If you do this, children and adults
will be more satisfied with the service.

Let me conclude by saying that I look forward to receiving your response to my

suggestions as soon as possible.

Regards,

Jose Antonio Sepúlveda Peralta