Professional Documents
Culture Documents
Home Work Theory of Organisation
Home Work Theory of Organisation
Clear Goals and Expectations; An organization that has a defined vision, mission,
and clear goals provides employees with a sense of purpose and direction. By
communicating expectations employees understand their roles and responsibilities
leading to increased productivity and performance.
Alignment with Values; Leaders who understand the prevailing climate ensure
that their leadership style aligns, with the organization’s values. This alignment
creates a work environment driven by purpose where both leaders and employees
share goals and contribute collectively to the organization’s success.
Enhanced Communication:
Effective communication is a cornerstone of organizational success, and a positive
climate facilitates clear, open, and transparent communication. Understanding the
climate contributes to enhanced communication in the following ways:
Continuous Improvement:
Understanding the organizational climate is instrumental in driving continuous
improvement initiatives. Organizations committed to ongoing enhancement benefit
from a climate that encourages innovation, adaptability, and a collective commitment
to excellence. Key factors related to continuous improvement within a positive
climate include:
4. What has been the impact of new forms of modernism –new public
management and McDonaldization – in organizations in your society?
c. Customer-Centric Approach:
Under the influence of NPM, SoDra has embraced a customer-centric approach.
The organization emphasizes responsiveness to the needs of beneficiaries, aiming to
enhance customer satisfaction. Online platforms and self-service options have been
introduced to align with NPM principles of providing accessible and citizen-focused
public services.
c. Integration of Technology;
SoDra has also incorporated technology into its operations reflecting
McDonaldization's emphasis on integration. Online platforms, electronic document
submission, and automated processes have been introduced to streamline operations
and reduce errors all in line with the goal of achieving efficiency through technology.
However, it is important to acknowledge that these changes also come with a set
of challenges.
Critics claim that emphasizing efficiency may jeopardize the personalized aspect
of social insurance services. Moreover, the standardized approach might not
adequately meet the requirements of beneficiaries bringing attention to the conflict,
between modernist ideals and the intricacies of delivering services.