1. Which of the dollowing is true for supply chain management ?

D. All

2. The sequence of typical manufacturing supply chain is

Supplier - stoảtafe -manufacturing - storage – distributori - retailer – customer

3. The purpose of supply chain management is

A. Provide custaomer satisfaction
B. Improve quality of a product
C. Increase production
D. Integrating supply and demand management.

4. Logistic is the part of a supply chain involved with the forward and reverse flow
of
A. goods
B. services
C. cash
D. all of the above.
5. Reverse logistic is required because
Defective
Unsold
Customer changed mind
D. ALL of bove

6. Reverse logistics is required because

A. Goods are defective
B. Goods are unsold
C. The customers simply change their minds
D. All of the above.

7.3-PL stands for

A. Three points logistics
B. Third party logistics.
C. Three points location
D. None of the above

8. If customers perceive that price of product is greater than the value it provides to
customer then the customer
A. would get free products
B. would get discount
C. would buy product
D. would not buy product.

9. If the company provides products or services less than its cost then the company
will
A get more loss
B. get more profits.
C get more discounts
D. both a and b

10. The goal of logistics is

A. to achieve a target level of customer service at lowest possible cost
B. to achieve targeted level of customer service
C. increase in the market share
D. All of the above.

11. In the product life cycle, the emphasis in marketing mis during growth stage is
A. Distribution
B. Promotion
C. Price
D. Cost reduction.

13. Packaging performs two functions: & logistics

A. Distribution
B. Store keeping
C. Material handling
D. Marketing.

15. Inbound and outbound logistics is _______ in the generic value chain of
logistics
A. a support activity
B. primary activity.
C not an activity
D. the only activity

16. Competitive advantage can be created and achieved by logistics managers by

A. cost advantage
B. Quality
C value advantage.
D. cost and value advantage
17. Real time communication of information regarding requirements and
availability of logistics service is the core of
A right response.
B. right quality
C. right quantity
D. right value

The maintenance of a minimum possible level of inventory required for a desired

level of customer service is the objective of
A right response
B. right quality
C. right quantity.
D. right value

19. The delivery of a damaged product has

A. An increase in its value.
B. A decrease in its value.
C. No change in its value.
D. Better demand

20. Demand Forecasting is

A. an imperfect science
B. accompanied with forecast error
C identifying the future demand
D. all the above.

21. Demand Forecasting is

 A. an perfect science
B. high reliability
C. identifying the future demand.
D. all above

22. Intermediaries play an important role in matching

A dealer with customer
B. manufacturer to product
C. Information and promotion
D supply and demand.

22. Which of the following is not an area of responsibility for a logistics manager?
A. inventory
B marketing
C. warehousing
D. purchasing

Which of the following is an area of responsibility for a logistics manager?

A. Accounting
B. marketing
C research market
D purchasing

23. To reduce inventory management costs, many companies use a system called....
which involves carrying only small inventories of parts or merchandion, often only
enough for a few days of operation.
A reduction
B. Inventory management
C supply chain management
D. economic order quantity

24. The variability in demand orders among supply chain participants:

A cannot be controlled
B. refers to the bullwhip effect
C can be controlled with electronic order placement
D is more pronounced in relational exchanges.

25 The warehousing function that combines the logistical flow of several small
shipments to a specific market area is
A. Break bulk function
B. Operational function.
C. Stockpiling function
D. Consolidation function

26.The warehouses located near the port is

A Field warehouses
B Buffer storage warehouse
C. Bonded warehouse
D. Export and import warehouse.
HDR
27. The kind of warehouse that is licensed and authored by the customs for storing
goods till import duty is
A Field warehouses
B Buffer storage warehouse
C. Bonded warehouse
D. Export and import warehouse

Logistics is that part of supply chain process that plans, implements and
controls the efficient, effective flow and storage of goods, services and related
information from the point of origin to the point of consumption in order to meet
customer's requirements.
A. Systems
B. Activities
C. Business
D Management

The distribution of products from point of origin to point of consumption has

become an enormously important component of the....of industrialized countries
A. GNP-Gross national product
B. GDP gross domestic product
C. Competitive methods
D. Profitable products

The goal of the total cost concept is to..... the total cost of logistics activities rather
focusing each activities isolation
A. Rise up
B. Increase
C. Make small
D Reduce

As domestic competition, international competition and customer demands increase

management must use as a weapon to create a sustainable competitive advantage in
the market
A. profit
B. Capital
C. Logistics
D. Marketing

One of the Logistics objectives is to minimize total...given the customer service

objective
A. Resources
B. Capital
C. Cost
D. Expenditures

Perfect order achievement=% (...) X% complete X %

A. On delivery
B. On hand
C. On cash and carry
D. On time

Customer service is a process for providing significant benefits to the supply chain
in cost effective way
A.value added
B. sale
C revenue
D. turnover

supply and demand may make it necessary for a firm to hold inventory
A. Balancing
B. Seasonal
C. Different
D. Competitive

....is often maintained between manufacturing operations within a plant to avoid a

shutdown if a critical piece of equipment were to break down.
A. Work-in-process inventory
B. Seasonal inventory
C. Finished goods inventory
D. Demand and supply

Cycle inventory is inventory that result from the replenishment process in order to
meet the.....under conditions of certainty
A. Supply
B. requirements
C. demand
D. customer service

Speculative stock is inventory held for..... other than satisfying current demand
A. reasons
B. profit
C. balance
D. demand

Logistics is a system or a process with many....or sub-processes

A. Activities
B Components
C. Actions
D. Requirements

Gerneral merchandize warehouses are designed to be used by manufacturers,

distributors and customers for.....practically all kind of products
A. Storing
B. Picking
C. Taking care
D. Charging

Bonded warehouses would undertake surety bonds from customs and place their
premises under the custody of an agent The advantage of the bonded warehouses
are that....and exercise taxes not be paid until the merchandize is sold
A. import duties
B. export duties
C. import and export duties
D. VAT duties

Order Cycle time include....., order entry, order processing order picking and
packing and delivery
A. order communication
B. order input
C. order placing
D. order cycle

Marketing objective is to allocate to the marketing mix in such a manner as to

maximize the long-term profitability of the firm
A. Resources
B Human beings
C. Capital
D. IT

Density refer to product's... to-volume ratio ex: steel canned foodspaper goods..)
A. Gross weight
B.net weight
C. Kilo
D. weight

Cross-docking attempt to reduce the amount of time products are...Products arrive

in bulk and are immediately broken down and mixed in the proper range and
quantity for customer shipment.
A. held in storage
B immediately shipped
C. smoothly delivery
D. quickly moved

......... includes design and administration of system to control the flow of material,
WIP and finishes inventory to support business unit strategy

A. Logistics management
B.Material management
C. Bill of materials
D.Inventory management

…..And physical distribution are the two major operations of logistics

A.Supply chain management
B.Material management
C. Logistics management
D.Reverse logistics

Is the time that elapses between issuing replenishment order and receiving the
material in stores
A. Replenishment time
B. Lead-time
C. Real time
D.Order cycle time

Is the task of buying goods of right quality in the right quantities, at the right time
and at the right price
A.Supplying
B. Purchasing
C. Customer service
D. transportation

..........is the provision of service to customers before during and after a purchase
A. Customer service
B. Product management
C. Purchase management
D. None of the above

Many organizations hold safety stocks as part of their inventory. Which of the
following is a reason for holding safety stocks?
A. To improve stack holding levels
B. To improve stock accuracy levels
C. To cater for demand forecast errors.
D. To cater for a large storage capacity

When using the 'ABC approach to stock categorization Which of the following
describes class C' items?
A. High value, high risk
B. High value, low risk
C. Low value, high risk
D. Low value, low risk.

….....refers to the raw materials, component parts and supplies bought from outside
organizations to support a company's operations.
A. Inbound logistics
B. Procurement.
C. Materials management
D. Supply management

Procurement and........ are viewed as synonymous terms

A. materials management
B. supply management
C. Purchasing.
D. inbound logistics

Four dimensions of customer service include:

1Time
2Dependability
3Communication
4Convenience