RESUME

E-mail: ayazahamed@gmail.com
B.Ayaz Ahamed Mobile: +91- 8686976313

CARRIER OBJECTIVE
Seeking a challenging position in the field of information technology that allows me to improve,
develop and constantly motivate myself and thereby contribute to the organization’s growth and
profitability.

SUMMARY
• Experience as a windows system administrator &desktop eng in sundaramfinance and Delhivery
Pvt Ltd.
• Maintaining Lan segments
• Knowledge in windows 2008 2012 server and maintain client configuration..And server
configuration.

EDUCATION QUALIFICATIONS
• Completed (M.TECH) CSE in VITS COLLEGE FROM JNTUA
• Completed (BTECH) CSE IN SKD ENGG FROM JNTUH
• Completed S.S.C in Z.P. HIGH SCHOOL, GOOTY
• COMPLETED MCSE,LINUX,HARDWRE
• COURSE IN KEYGROUPS HYD .

WORK EXPERIENCE
Company : DXC.
Period of Service : From APRIL 2014. JULY 2016.
Designation : Desktop Support engineer.
Job Experience : Desktop Support Engineer (2 years Three months)
WORK EXPERIENCE
Company : Delhi very pvt ltd
Period of Service : From June 2018. To till June 2020.
Designation : Desktop Engineer and windows Admin.
Job Experience : IT system Engineer.
WORK EXPERIENCE
Company : pyaramid IT
Period of Service : From June 2021. To till July 2023
Designation : Service Desk.
Job Experience : IT Service Desk Engineer.

RESPONSIBILITIES
• Troubleshooting Hardware & Software problems.

• Assisting User’s on remote using MSTSC and Thin client software’s.

• Adding & Deleting User & Computer accounts as per requirement in AD Server.

• Configuring & Troubleshooting MS Outlook accounts.

• Installing & Troubleshooting Local & Network printers.

• Troubleshooting and maintaining LAN Networking.

• Maintaining LAN and WAN networks.

• Supporting clients on windows platform O.S.
• Supporting clients on Linux O.S.
• Setup Linux OS from cloud as per the requirement and managing system permissions for users
and groups, setting passwords.
• Enhanced user security with sudo privileges, back up & restore (tar and gzip), Deploy
automation.
• Having complete hands on experience in basic Linux commands.
• Setup Linux OS from cloud as per the requirement and managing system permissions for users
and groups, setting passwords.
• Configuring PC optimization through available resources.
• Documenting Client Problems and resolution methods.
• Assisting internal employees on different Hardware & Software problems.
 • Assisting clients on System trouble logging & User Accounts.
• Allocating systems to new joiners according to the requirement.
• Responsible for System up gradation and Hardware peripherals requirement.
• Managing Local and Network printers.
• Attending desktop application software problems from clients.
• Training staff on windows operating systems and network devices.
TECHNICAL SKILLS

Server Administration skills

• Installation, configuring Windows 2003 and 2008 server.
• Installation, configuring Active Directory Services.
• Managing Domain Users and Groups.
• Managing Group Policies.
• Installing and configuring DHCP, DNS.
• Configuring IIS 7.0
• Planning and scheduling backups.
• Configuring user profiles.
• Ticketing tools
• Hyper-V
• SLA
Enterprise Administrator Skills:
• Migrating From old O.S Windows’s versions to windows 10.
• Deploying software updates.
• Planning and configuring windows upgrade on client systems.
Network Skills:
• Switch and router initial configurations..
• Managing the local site WAN Link and coordinating with local service provider
to resolve the issue.
• Providing the timely updates to senior management to maintain smooth operations.
• Configuration of Routing Protocols like RIP, EIGRP, OSPF.
• Implementation of Internet, Peer to Peer Network & Client-Server Architecture.
• Implementation of Management of VLANs on Switches.
Hardware Skills
• Installing and upgrading device drivers.
 • Installing Modems, Printers, Scanners.
• Updating Antivirus software.
• Installing and configuring Operating Systems like Windows2003, Windows XP, Windows Vista,
Windows 7 and Windows 2008
• Troubleshooting Dell, Lenovo, Toshibha and Hp Desktop and Laptops.
• Upgrading machines as per the requirement.

PERSONAL SUMMARY
Name : B.Ayaz Ahamed

Place : Hyderabad.
Date : (B.Ayaz ahamed)