1. ICT stands for ____________.

a. Information and Communication Technology

b. Inform and Communicate Technology
c. Income and Company Technology
d. None of the above

Hide Answer ⟵
a. Information and Communication Technology
2. _____________ refers to the processes of creating,
managing, storing, and sharing data.
a. Hardware Technology
b. Software Technology
c. Information Technology
d. None of the above

Hide Answer ⟵
c. Information Technology
3. Which type of information management technology
is included in IT?
a. Hardware Technology
b. Software Technology
c. Both a) and b)
d. None of the above

Hide Answer ⟵
c. Both a) and b)
Introduction to IT ITeS Industry Class 9 MCQ
4. The facts or raw material that are processed to
obtain information are referred to as __________.
a. Data
b. Time
c. Honesty
d. None of the above

Hide Answer ⟵
a. Data
5. ITeS is also called ____________.
a. Web – enabled Service
b. Remote Service
c. Both a) and b)
d. None of the above

Hide Answer ⟵
c. Both a) and b)
6. Information Technology improves the quality of
service in ____________.
a. Business
b. Organization
c. School
d. All of the above

Hide Answer ⟵
d. All of the above
Introduction to IT ITeS Industry Class 9 MCQ
7. ITeS services provide a wide range of career
options like ___________.
a. Web Services and Human Resources
b. Geographical Information System
c. Logistics Management
d. All of the above

Hide Answer ⟵
d. All of the above
8. The different areas where ICT is used __________.
a. Banking & Insurance
b. Education
c. Health care and Agriculture
d. All of the above

Hide Answer ⟵
d. All of the above
9. B2B stands for ___________.
a. Business to Business
b. Best to Business
c. Business to Best
d. Best to Best

Hide Answer ⟵
a. Business to Business
10. Give the example of BPO services
______________.
a. Software Testing Services
b. Legal Services and Content Writing
c. Financial and Accounting Services
d. All of the above

Hide Answer ⟵
d. All of the above
Introduction to IT ITeS Industry Class 9 MCQ
11. GDP stands for __________.
a. Gross Domain Publication
b. Gross Domain Production
c. Gross Domestic Product
d. None of the above

Hide Answer ⟵
c. Gross Domestic Product
12. Performing business operations through an
outside service provider is referred to as
______________ services.
a. Business Process Outsourcing (BPO)
b. Back Processing Outsourcing (BPO)
c. Best Processing Outsourcing (BPO)
d. None of the above

Hide Answer ⟵
a. Business Process Outsourcing (BPO)
13. What BPO services are offered in India?
a. Financial and Accounting Services
b. Taxation and Insurance Services
c. E-Publishing and Web Promotion
d. All of the above

Hide Answer ⟵
d. All of the above
Introduction to IT ITeS Industry Class 9 MCQ
14. GDP stands for ____________.
a. Grass Domain Product
b. Gross Domestic Product
c. General Domain Product
d. All of the above

Hide Answer ⟵
b. Gross Domestic Product
Introduction to IT ITeS Industry Class 9 MCQ
15. BPM stands for __________.
a. Best Process Management
b. Business Process Management
c. Business Process Manager
d. None of the above

Hide Answer ⟵
b. Business Process Management
16. What are the benefits of India’s BPO service
industry?
a. Government encourage BPO services
b. BPO provide Hi-tech hardware and software to deliver
the services
c. Highly developed and capable of delivering different
services.
d. All of the above

Hide Answer ⟵
d. All of the above
17. The organizations belonging to the IT-BPM
industry are __________.
a. Multinational Companies
b. Indian Service Provider
c. Global In-house Centers
d. All of the above

Hide Answer ⟵
d. All of the above
Introduction to IT ITeS Industry Class 9 MCQ
18. _____________ has its headquarters outside of
India, but it operates in a number of countries
throughout the world, including India. They serve
external clients (domestic and/or international).
a. Multinational Companies (MNCs)
b. Indian Service Providers (ISPs)
c. Global In-house Centers (GIC)
d. None of the above
Hide Answer ⟵
a. Multinational Companies (MNCs)
19. What role does ICT play in the classroom?
a. Using e-learning in classroom
b. Smart- board presentations
c. Desktop publishing of magazine and documents
d. All of the above

Hide Answer ⟵
d. All of the above
Introduction to IT ITeS Industry Class 9 MCQ
20. In schools, ICT is typically applied as a teaching
aid to offer ___________ .
a. Picture, Animation and audio-visuals
b. Lessons plan and presentations
c. Obtain the information relevant to the subjects.
d. All of the above

Hide Answer ⟵
d. All of the above