Senior Software Reliability Engineer

Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and
our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make
decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the team

The Business Ecosystem SRE team is a longstanding team responsible for the stable operation of the core Grab systems.
We make an impact by contributing to Business & Transaction Platform, Search & Personalization, Demand and Ads
systems and the company's stability and operational excellence. Our team is made up of a group of passionate Site
Reliability Engineers. If you are looking for an opportunity to work in a large scale cloud environment and utilize your
sharp ideas to make engineers’ life better, then you should join our team!

Get to know the role

We are looking for a Senior Software Reliability Engineer to provide better stability and operational excellence for BECO
tech families in Grab. We believe a successful candidate has professional sysops/infrastructure knowledge and the ability
to build comprehensive systems, but if you believe you have what it takes then we’d love to hear from you either way. This
role is required because stability and operational excellence is critical to our services. In return, you will get an opportunity
to generate impacts to Grab’s core systems.

The Day-to-Day Activities

● Provide automated solutions for manual tasks and challenges we’re facing.
● Manage cloud infrastructure using Infrastructure as Code solution.
● Get involved in deep diagnosis of incidents, and engage with multiple highly skilled engineering teams on
resolutions.
● Supporting different teams to make long term infrastructure decisions, provide suggestions for infrastructure
optimizations.
● Drive operational excellence practice and help improve reliability, stability and scalability challenges with
engineering teams.
● Lead junior engineers to complete projects and help them grow.
● Mentor other engineers, define our technical culture, and help build a fast-growing team.

The Must-Haves
● Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology or related
technical field involving coding.
● Preferably with at least 3 years of relevant experience of this role.
● Solid experience with algorithms, data structures, complexity analysis and software design.
● Strong experience in one or more of the following: Go, Python, C, C++, Java, Perl or Ruby.
● Strong experience in using service monitoring, log, and alarm-related environments and tools.
● Strong experience in system troubleshooting in Linux environment.
● Solid experience in using Linux commands and shell script, and has the ability to automate routine tasks.

Grab Confidential and Proprietary

 ● Solid experience with automation & provisioning tools (e.g Jenkins, Ansible/Chef/SaltStack/Puppet).
● Possess analytical skills, mental resilience and the ability to think systematically under stressful conditions.
● Highly accountable and takes ownership. Outstanding work ethic, high-integrity, team player, and a lifelong
learner.
● Proficiency in verbal and written English.

The Nice-to-Haves
● Experience in Golang.
● Experience with cloud based large-scale infrastructure from cloud providers such as AWS, Azure or Google Cloud
Platform.
● Experience with containerization technologies (e.g Docker) and container orchestration platforms (e.g
Kubernetes).
● Experience on building high throughput streaming services, and knowledge on the streaming processing
framework such as Flink.
● Contributes to open source project experience with performance analysis and debugging tools.

Grab Confidential and Proprietary