>. <4 NEWoIREcTioNs in public, a Men frequently hold hands in public i People often smile at each other in public. y usually stand very f When people converse, they usually VERY Close : cach other. & People tend to gesture a lot with their hands. People often show a lot of physical affection in pubjic EEE Where Do We Stand? Lisa Davis Cross-cultural variations in nonverbal bebavior often cause conflicts and misunie standings. In the following article, originally published in the magazine In Hea, Lisa Davis, an American freelance writer, focuses on cultural differences in the ys Of personal space and on problems arising from these differences. Call it the dance of the jet set,' the diplomat’s tango: A man from the Middle East, say, falls into conversation with an American, becomes animated takes a step forward. The American makes a slight postural adjustment, shiis his feet, edges backward. A little more talk and the Arab advances; a lit ‘more talk and the American retreats, “By the end of the cocktail party.” sis Middle East expert Peter Bechtold, of the State Department's Forcign Service Institute, “you have an American in each corner of the room, because that's far as they can back up.” ‘What do you do when an amiable chat leaves one Person feeling vaguely bullied, the other unaccountably chilled? Things would be simpler if thes Jetsetters were speaking different languages—they'd just get themselves translator. But the problem's a little tougher, because they're using difere! languages of space. Everyone who's ever felt cramped in a.cr body's only boundary. We each wear a inviting others in or keeping them out with body language—by how clox ‘We approach ie ingle\at which we lee them, tie speed with which ** break a gaze.(103 a subtle code, but one we use and interpret easily, indee* automatically, having absorbed the vocabulary from infancy. ‘owd knows that the skin is not the Zone of privacy like a hoop skit et 2 hoop skirt: § long, fll skit supported by a series of ee lew”) tate 18508), ‘connected hoops, or rings (popu! “ Escaneado con CamScannerCROSS-CULTURAL COMMUNICATION 25 At least, we assume we're reading it right. But from culture to culture, « from group to group within a single country, even between the sexes, the language of space has distinctive accents, confusing umlauts.* That leaves a lot of room for misinterpretation, and the stakes have gotten higher as business has become increasingly international and populations multi-cultural. So a new breed of consultants has appeared in the last few years, interpreting for globe-trotters of all nationalities the meaning and use of personal space. For instance, says international business consultant Sondra Snowdon, Saudi ‘Arabians like to conduct business discussions from within spitting distance— literally. They bathe in each other's breath as part of building the relationship. “americans back up,” says Snowdon, “but they're harming their chances of winning the contracts.” In seminars, Snowdon discusses the close quarters common in Middle Eastern conversations, and has her students practice talk- ing with cach other at very chummy distances. Still, her clients had better be careful where they take their shrunken 6 “space bubble,” because cultures are idiosyncratic in their spatial needs. Japa- nese subways bring people about as close together as humanly possible, for instance, yet even a handshake can be offensively physical in a Japanese office And, says researcher and writer Mildred Reed Hall, Americans can even make their business counterparts in Japan uncomfortable with the kind of direct eye contact that’s normal here, “Not only do most Japanese businessmen not look at you, they keep their eyes down,” Hall says. “We look at people for hours, and they feel like they're under a searchl ‘The study of personal space got under way in the early 1950s, when 7 anthropologist Edward Hall described a sort of cultural continuum of per- sonal space. (Hall has frequently collaborated with his wife, Mildred.) Accord. * umlaut: Change in a vowel sound, often indicated by the symbol (") Escaneado con CamScanner26 NeWorEenos ing to Hall, on the “high-contaet” side of the continut and South American societies, for inst much eye contact, touching, and smiliny tance of about a foot, On the other end of the sca cultures, a lingering gaze may fect invasive, ma social chat takes place at a remove of about two In the middle-ofthe-road United States, people usually s inches apart for this sort of conversition—unless we want to win foreign friends and influence people, in which case, research shows, we'd better adjust our posture. In one study, when British graduate students were trained to adopt Arab patterns of behavior (icing their partners straight on, with lots of eye contact and smiling), Middle Eastern exchange students found them more likable and trustworthy than typical British students. In contrast, the misuse of spac I whole personalities into s ion; When researchers seated pairs of women for conversation, those forced to talk at an uncomfortably large distance were more likely to describe their partners as cold and rejecting Don't snuggle up too fast, though. Men in that study were more irritated by 5 their partners when they were forced to talk at close range. Spatially speaking, ‘ms men and women are subtly foreign to cach other. No matter whether ty operates at arm's length or cheek-to-jowl,! the women look at each other more and stand a bit closer than do the men. It just goes to show that you can’t take things for granted even within the 10 borders of a single country, Take that unwilling amalgamation of ethnic mi- norities, the Soviet Union. According to psychologist Robert Sommer, who along with Hall sparked the study of personal space, spatial needs collide in the republics. “The Estonians are a non-contact people,” says Sommer, of the University of California at Davis. “I went to a‘Hands Around the Baltic event, and nobody touched hands. The Russians, on the other hand, are high: Contact. The Estonians say the Russians are pushy, and the Russians say the Estonians are cold.” in Mediterranean nding at a dis. Northern European or disrespectful; bout 18 can : Nor are things easier within the United States. Researchers have found, for +1 instance, that middle-class, Caucasian schoolteachers often jump to mistaken conclusions when dealing with a child from a different background: If a girl from an Asian family averts her eyes out of respect for her teacher's authority, the teacher may well go on alert, convinced that the child is trying to hide some misbehavior, Ethnically diverse workplaces can be nilarly booby-trapped. Such plitches are all the more likely because spatial behavior is auton it snaps into focus only when someone doesn’t play by the rules, Say an Amer can businessman is alone in a roomy elevator when another man enters, The newcomer fails perform the national ritual of aking a corner and staring into * check t0-fowl Cheek-to cheek (very close), 3 ands Around the Hallie: Large yroup of people expressing solidarity by holding hands in a Jong line Escaneado con CamScannerCNOSS. CULTURAL COMMUNICATION 277 apace; instead, he stands a few inches away, smiling, which is simple potiy in some cultures. “You start to search for a reasonable expla chologist Eric Knowles, at the University of Arkansas, “In many ap with one without even being aware oft, You say, Ts this he psychotic?’ Ifno exphination seems to fit, you just think, better get out of here." In fact, such caution is not always unwarranted, because an abnormal use 9) of space cam indicate that something odd is going on, Research has shown that when people with schizophrenia approach another person, they often cither get closer than normal of stay unusually distant, And a small study of prisoners seemed fo show that those with a history of violence needed up to three times the space taken by nonviolent inmates. These are reminders that the human need for space is base animal reality; The closer you allow a stranger, the more vulnerable you become. But the spatial differences among cultures point to something beyond self protection, Anthropologist gests that a culture's use of space is also evidence of a reliance on one sense over another: Middle Easterners get much of their information through their senses of smell and touch, he says, which require a close appro: primarily on visual information, backing up in order to s ble picture. Conversational distances also tend to reflect the standard greeting distance +s in each culture, 's State Department expert Bechtold. Americans shake hands, and then t s length, Arabs do a Hollywood-style, cheek-to- cheek social kiss, and their conversation is similarly up close and personal And, at a distance great enough to keep heads from knocking together— about two feet—the Japanese bow and talk to each other. On the other hand, the need for more of less space may reflect something of a cultural tempera ment. “There's no word for privacy in Arab cultures,” says Bechtold. “They think it means loneliness.” Whatever their origin, spatial styles are very real, In fact, even those who 6 set out to tranygress find it uncomfortable to intrude on the space of strang, crs, says psychologist John R, Aicllo, at Rutgers University, “Ive had students say, ‘Boy, that was the hardest thing [ever had to do—to stand six inches away when I was asking those questions, Luckily, given Coaching and time, it seems to get easier to acculturate (7 foreign habits of contact, Says Bechtold, "You oft men holding hands in the Middle East and walking down the street together, I's just that they're concerned and don't want you to cross the street unescorted, but ve bad American pilots come in here and say, ‘I don't want some s.o.b holding my hand.’ ‘Then | see them there, holding the hand of a Saudi “Personal space isn’t so hard for people to learn,” Bechtold adds, “What is really much harder is the business of dinner being served at midnight” J ness ation,” says psy ases you come VA pickpocket? Is His guy's weird, 1 usually a male Son of a bitch; vulgar term referring (0 an olfensive or disagreeable pen’ Escaneado con CamScanner28 New oinections: READING JOURNAL tn your reading journal, discuss one of the follow ior while 1. Any differences you've noticed in nonverbal bel na forcign country or in various parts of your native country 2. A misunderstanding you've personally experienced due to cultural differ. ences in nonverbal behavior ed to “Where Do We Stand?” 3. A subject of your own choice rel: MEANING ND TECHNIQUE Wvities will help you understand the main written, The following qu nd a ideas in the reading and the manner in which it wa In one or two sentences, write down the main point you think Davis is trying to make in the article. Use your own words. What is the major cause of the nonverbal misunde: the article? ndings described in w 3. With a partner, review the discussion of well-written paragraphs on page 15. Then read through paragraphs 1, 3, 4, 6,9, and 12 from “Where Do We Stand?” and, in each, locate the topic sentence (the sentence that expresses the main idea of the paragraph). At what point does the topic sentence appear? Do any of the paragraphs have an implied topic sentence? Example: Nor are things easier within the United States. Researchers have found, for instance, that middle-class, Caucasian schoolteachers often jump to mis taken conclusions when dealing with a child from a different background: If a girl from an Asian family averts her eyes out of respect for her teacher's authority, the teacher may well go on alert, convinced that the child trying to hide some misbehavior, Ethnically diverse workplaces can be similarly booby-trapped.” (par. 11) IMPLIED TOPIC SENTENCE: Not all ethnic groups i same nonverbal behavior, and this often | the United States have the s to misunderstandings. 4, Good writers provide sufficient detail (examples, facts, tions, anecdotes, defini ideas, Following are five general statements that appear in Davi Find one or two examples that support or illustrate each general idea (the statistics, quote ions, and so on) to support and develop theit Escaneado con CamScannerCROSS-CULTURAL COMMUNICATION 29 examples do not necessarily have to come from the same paragraph as the general statement). Use your own words to describe the examples a. “But from culture to culture, from group to group within a single coun. try, even between the sexes, the language of space has distinctive ac- cents, confusing umlauts.” (par. 4) b. “Spatially speaking, it seems men and women are subtly foreign to each other.” (par. 9) ¢. “It just goes to show that you can't take things for granted even within the borders of a single country.” (par. 10) 4. “Such glitches are all the more likely because spatial behavior is automatic—it snaps into focus only when someone doesn't play by the rules.” (par. 12) DRAWI VG INFERENCES The following questions and activities will help develop your ability to draw inferences—an important reading skill. 1. In paragraph 4, Davis refers to “the language of space.” In what ways is the use of space like a spoken language? Try to think of at least two similarities. Jn paragraph 9, Davis says that in most societies, “the women look at each other more and stand a bit closer than do the men.” How might you explain this gender difference? How do you think Davis would recommend avoid derstandings due to body language? Escaneado con CamScanner30 NewoirEctions S about an issue ‘Think of a question of your own to ask your classmat raised in the article. VOCABULARY: IDIOMS y idioms in English are based on parts of the body—for example, “to sce eye to eye on something” (to agree with someone completely about something) and “to keep one’s chin up” (to have courage). Fill in the chart below with five idioms based on parts of the body, the meaning of cach idiom, and a sentence using the idiom correctly. Feel free to use a dictio- nary to help you. Then share the idioms with several classmates. Consider whether an equivalent for each idiom exists in your native language. Idiom Meaning Sentence Example: “To cross To wish someone Pll cross my fingers one’s fingers [for good luck (for you) when you someone” take the test. VOCABULARY: IN CONTEXT In this exercise, you will develop your vocabulary by using words and idioms ina realistic context. + Ifyou don't know the meaning of one of the following italicized vocabulary items, find it in the reading and see if you can determine its meaning from the context. (Review the major types of context clues on pp. 263-267.) * If the meaning is still unclear, look up the item in a dictionary or consult with a native speaker of English, Escaneado con CamScannerCROSS-CULTURAL COMMUNICATION 3 few sentences, describe of & and things. Do not just define the i sions, Discuss personal experiences and opinions and give © ng you are only vagerely aware of (par. 2) 1, Someth 2. How a person might feel if he or she were constantly b (par. 2) What it mi ing bullied point in a subtle manner (par. 3) s if a writer mak distinctive personality (par. 4) 3. 4, Someone you know who ha _ An example of manipulative behavior (par. 7) 6. A pattern of behavior you once adopted while in a foreign country or in part of your native country that is culturally different from where you grew up (par. 8) >. Something you think many people take for granted, and why (par. 10) 8. An example of someone jumping to a conclusion (par. 11 d 9. A time when you came up with an idea that someone else liked or didn’t like (par. 12) 10. Something people fend to do when they drink too much alcohol (par. 15) DISCUSSION AND DEBATE 1. With several classmates, try to illustrate the following comments and emo- tions nonverbally: “{ don't know,” “Good luck,” “Shame on you,” “That person is intelligent’ crazy/beautiful,” “He committed suicide,” and “I feel angry/happy/sad/ afraid/surprised/disgusted/ashamed.” Next, demonstrate common gestures in your native country and discuss any restrictions regarding their appropriate use. Finally, show how you would use nonverbal beha contexts in the following greeting someone, saying good-bye to someone, insulting someone, flirt: ing with someone, getting a waiter’s attention, and ending a conversation. everal of the following aspects of nonverbal milarities and ity, gender, age, 2. In a small group, discu expression in your native culture, differences, Consider variations based on geography, ethni status, and formal/informal contexts, cross-cultural s well ig space during social conversations tablishing and avoiding eye contact (especially during conversation) Escaneado con CamScanner32 NewpinecTions * Showing emotions through facial expressions + Touching and displaying affection in public (female-male, female-femate and male-male interaction) 8. Observe patterns of nonverbal behavior in public places and report back to, cial expressions, eye contact, pos. the class. Focus on body movements, ture, gait, touching, and space. Discuss any impressions you had, conclusions you reached, and value judgments you made on the basis of the nonverbal behavior you observed. (You can do the same exercise watching a television program with the volume tumed off.) WRITING ACTIVITIES COMPARE-AND-CONTRAST SIGNALS. A common strategy of writers to develop and organize their ideas is com: paring and contrasting two people, places, things, or ideas. Often writers will use the compare-and-contrast signals listed on page 261 to show | | similarities and differences. 1. Practice using these transitional signals by writing six sentences: three describing similarities and three describing differences in body language between your native culture and another culture, Nn In a small group, write a case study consisting of two paragraphs. In the first paragraph, describe a misunderstanding between two people of ditter- ent cultures that is based on nonverbal beh discuss the source of the misunderstanding. ‘vior, In the second paragraph, When you have finished, read the first paragraph of the case study t0 one of the other groups. After the members of the group have tried (0 idenufy the origin of the misunderstanding, read the second paragraph. 3. Write an essay in which you discuss the p: foreign visitor to your native co cultural misu ratterns of nonverbal behavior # ry should be aware of to avoid cross Wierstandings, Make sure that your paragraphs are unified. coherent, fully developed, and appropriately organized, and that they have 4 clearly stated or implied topic sentence. (Review these characteristics of well-written paragraphs on p. 15.) To help you p essay, see Appendix A. cl revise the Escaneado con CamScanner