Mediator Scoring Sheet

Scoring Scale:
1/2 = Poor; 3/4 = Satisfactory; 5/6 = Average; 7/8 = Very Good;
9/10 = Excellent / Exceptional / Outstanding

Mediator #1 Mediator #2
Scoring Criteria Scores Scores
OPENING STATEMENT (out of 10)
Has the Mediator managed to-
Explain the mediation process and its advantages?
Explain the importance and meaning of neutrality, impartiality, and
confidentiality?
Lay out the structure of the session?
Explain the extent and limitations of his/her/their role?
Explain the purpose and scope of caucuses and cross caucuses?
ESTABLISHING A CORDIAL ENVIRONMENT (out of 10)

Has the Mediator-

Set out/assisted in the setting out of ground rules?
Made the parties comfortable with him/her/them, the setting and with each
other?
Created the appropriate tone for the session, be it formal or informal, and
maintained it or altered it, as necessary, throughout the session?

INFORMATION GATHERING (out of 10)

Has the Mediator-
Framed questions in a manner conducive to receiving the maximum relevant
information? (for instance, are the questions open-ended or closed? Are they
framed narrowly or broadly?)
Gained the trust of the parties so as to get confidential information?
Maintained a neutral and unbiased image while asking questions?
Assisted the parties in identifying their own interests?
Managed time efficiently?
USE OF CAUCUSES (out of 10)
Has the Mediator- Ensured that parties understand the confidentiality
of
a caucus?
Called a caucus for an appropriate purpose?Acquired
the relevant information/ accomplished the desired
task within the prescribed time?
Used caucuses in a balanced way with respect to the
time and opportunity given to both parties?
COOPERATION BETWEEN MEDIATORS (out of 10)
Has the Mediator - Collaborated effectively on their opening
statement?
Worked with each other during the information
gathering and option generation phases?
Used a similar and consistent approach towards the
parties?
Supported each other throughout the process and
worked as a team?
 statement?
Worked with each other during the information
gathering and option generation phases?
Used a similar and consistent approach towards the
parties?
Supported each other throughout the process and
worked as a team?
FACILITATING OPTION GENERATION (out of 15)

Has the Mediator - Encouraged parties to be realistic and ethical in

their
approach to a settlement?
Ensured that all necessary elements of the problem are
dealt within the options generated?
Encouraged parties to view the session as positive sum
game (win- win options are available)?

PROFILING PARTIES' INTERESTS (out of 15)

Has the Mediator - Determinedwhat the crucialinterests and needs of

each
party are?
Identified the common and conflicting interests?
Helped the parties in identifying their own interests?
Helped parties separatetheir interests from their
positions?
Identified zones of possible agreements in order to
bring the parties closer to settlement?

EFFECTIVE MEDIATION STRATEGY (out of 20)

Has the Mediator - Maintained impartiality, neutrality and
confidentiality
throughout the session?
Used common and conflicting interests effectively?
Facilitated an open conversation and intervened art
the right moment?
Summarized and rephrased whenever appropriate?
Managed time efficiently throughout the session?
Dealt with emotions in a manner that is conducive to a
peacefuland successful session?
SUB TOTALS 0 0
Penalties (If any) & Reason
Final Score out of 100 points 0 0