4/14/24, 11:35 AM Document 1513235.

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AR_00006/AR_00031 Receipts Workbench Issue: Accounting Is Not Created When The Application
Amount Is Zero (Doc ID 1513235.1)

In this Document

Symptoms
Cause
Solution
1. Bug Summary
2. Fixed Files
3. Recommended Patches
4. Solution Steps
Still Have Questions?
References

APPLIES TO:

Oracle Receivables - Version 12 to 12.0.7 [Release 12.0]

Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Receivables - Version 12.2.9 to 12.2.9 [Release 12.2]
Information in this document applies to any platform.

SYMPTOMS

Records are getting deleted from distribution table for the source = RA.

Also, in Bills Receivables remittance batch, when the user is trying to unselect the Bills Receivables, then the accounting entries
for this Bills Receivables were getting deleted along with the records with the same application reference number.

CAUSE

This issue is addressed in

Bug 6721786 DATACODE: ACCOUNTING NOT CREATED IF THE AMOUNT_APPLIED IS ZERO

Bug 6731927 DATACODE : ONE-OFF FOR BUG5741803 ON TOP OF RUP1
Bug 5224832 PCC DISTRIBUTION RECORDS ARE DELETED WHEN BR ARE DESELECTED FROM REM BATCH

SOLUTION

1. Bug Summary

a. Description
Records are getting deleted RA from distribution table. Causing data corruption.
If the amount applied on a receipt is zero, no accounting is created in distributions. Because of this, the SLA create
accounting program does not pick up such records for posting and such applications records remain as unposted.

b. Workaround
None

c. Resolution
The special condition for 0 amount applications were not considered in the accounting program calling program flow.
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4/14/24, 11:35 AM Document 1513235.1
Added check to create the accounting entries in that case. This condition was excluded previously

2. Fixe d File s

R12.AR.A:
ARTETRHB.pls 120.9.12000000.2
ARRECACB.pls 120.44.12000000.8
ARRECACS.pls 120.2.12000000.2

3. Re comme nde d Patche s

R12.AR.A :
Patch 6731927
Patch 6721786

4. Solution Ste ps

1. Ensure that you have taken a backup of your system before applying the recommended patch.
2. Apply the patch in a test environment.
3. Confirm the file versions listed above, by navigating to the directory where the file is and using:
strings -a |grep '$Header'
4. Retest the issue.
5. Migrate the solution as appropriate to other environments.
6. If the patch for your release is unavailable for download or needs a password, or if you experience any issues applying
this patch, please contact the E-Business Patching Community for assistance.
7. If you believe you have data corruption from this issue, please contact Oracle support and reference this note for
assistance.

Still Hav e Que stions?

To discuss this information further with Oracle experts and industry peers, we encourage you to review, join or start a
discussion in the My Oracle Support Receivables Community.

To provide feedback on this note, click on the Rate this document icon at the top right corner of this note.

REFERENCES

Didn't find what you are looking for?

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