Technical Document Highline 7 Warranty Explained SEP20/B

2019-current year model

Wh at is th e war r an t y pe r i o d o n yo u r Hi g hl in e 7 Seatp o st ?
H i g h l i n e s e a t pos t cart ri dges carr y a f our year unconditional warranty.

H i g h l i n e s e a t pos t component s are warrant ed a gainst defects in m a terials or workm anship for three years.

H i g h l i n e s e a t pos t wear and t ear part s ( dus t s eals , bearings and guide keyways) carr y a one year warranty.

Wa r r a n t y p e ri ods begin f rom t he da t e of origi nal purchase.

H ow do I m ak e a war r an t y o r s e rvi ce cl ai m ?
Fo r H i g h l i n e Sea t pos t s purchas ed i n t he USA, pl eas e obtain an R A # from www.crankbrothers.com

Fo r a l l o t h e r count ries , pleas e cont act your origi nal place of purchase or contact Info@crankbrothers.com .

A v a l i d p r o o f of purchas e i s requi red f or an y warranty considera tion.

Wh at does Cr an k brot he r s d o i f m y Hi g hl i n e Seatp o st fail s during th e warrant y period?

A n y H i g h l i n e s ea t pos t s ent t o Crankbrot hers will be repaired or replaced a t C rankbrothers discretion in a tim ely m anner.

C r a n k b r o t h e rs may not be abl e t o repair or repl ace the item s with the sam e color, but will al ways use parts of equal or grea ter val u e .

N o r e f u n d s are of f ered by Crankbrot hers .

Wh o a n d Wh at i s c ove r e d u n d e r war r an t y ?
C r a n k b r o t h e r s of f ers a manuf act urer's warrant y t o t he original retail purchaser. This warranty covers specifically:

W h o : C r a n k brot hers warrant ies are valid only t o t he original o wner of C rankbrothers Highline sea tpost purchased from an authorize d Cr a n k b r o t h e r s d e a l e r. I t i s h o n o r e d f o r t h e sp e c i fi e d p e r i o d
a s l o n g a s t he ori gi nal purchas er ret ains o wners hi p of the sea tpost and proof of purchase is provided. Warranties are not transfera b l e .

W h a t : 1 . C r a nkbrot hers H i ghline 7 s ea t pos t cart ridge has a four year unconditional warranty. This sealed cartridge controls the m a i n f u n c t i o n o f t h e se a t p o st a n d i s g u a r a n t e e d t o b e
m a i n t enance f ree.

2 . C r a nkbrot hers H i ghline 7 s ea t pos t components (outer bod y, quill, sea t clam p hardware, rem ote lever hardware) are warra n t e d a g a i n st d e f e c t s i n m a t e r i a l s o r w o r k m a n sh i p f o r t h r e e
years.

3 . C r a nkbrot hers H i ghline s ea t pos t wear & t ear parts (dust seals, bearings and keyways) carr y a one year warranty a gainst m a n u f a c t u r i n g d e f e c t s.

A r e th er e an y l i m i tat i o n s o r e xcl u s i o n s o n th e H ig h l in e warran t y ?

I n r e f e r e n c e t o t he H i ghline s ea t pos t , Crankbrot hers w arranty does not cover:

S e a t p o s t s t ha t ha ve been s ubject ed t o overclamping, im proper installa tion, abnorm al opera tion or handling, shipping dam a ge, and fi r e o r c h e m i c a l i n t r u si o n .

R i d e r c a u s e d dama ge t o t he s ea t pos t i ncl uding impact, crash, or abuse. Prem a ture wear of bearings, seals keyways, due to lack o f p r o p e r m a i n t e n a n c e (se e se r v i c e sc h e d u l e ) o r n e g l e c t .

H i g h l i n e c a r t ridges t ha t ha ve been t ampered wit h or m odified in an y way.

H i g h l i n e s t h a t ha ve been dama ged due t o repai r, altera tion or m odifica tion by an yone other than an authorized C rankbrothers Ser vi c e Ce n t e r.

H i g h l i n e s w hos e s eri al numbers and/or da t e codes ha ve been rem oved, altered or rendered illegible.

H i g h l i n e s r e turned wit hout val id proof of purchas e o r sales receipt sho wing original purchase da te and product description.

Pr o d u c t p u r chas ed as us ed, s econd hand, or f rom an y non-authorized C rankbrothers retailer or distributor

L a b o r c h a r g es f or s er vice perf ormed by a s ource ot her than an authorized C rankbrothers Ser vice C enter.