Secondary

Name
School
Class
HDB’s Friends of Our Heartlands

CONTENT

Welcome Message 3
My Journey 4
Activity 1: People in my Neighbourhood 5
Activity 2: Problem Statement 6
7
Activity 3: What is the Purpose of my project?
8
Activity 4: The FOH Plan
9
Activity 5: The FOH Pitch
10
My Reflection

2
 HDB’s Friends of Our Heartlands

WELCOME ON BOARD!
Hello Volunteers!

Thank you for taking the time to make a difference in your heartland community
with the Housing & Development Board (HDB)!

Welcome to HDB’s Friends of Our Heartlands (FOH) Network, which nurtures

change makers like you within our towns and neighbourhoods. You will also
have the opportunity to channel your skills, knowledge, and resources to benefit
your community.

During this journey, you will:

 Go through fun-filled experiential workshops,
 Have the opportunity to interact with residents, and
 Take the lead to encourage and inspire residents in the heartlands to
play a more active role in caring for the community!

During the training workshop by HDB, you can pick up useful skills and
knowledge. This will support you in future outreaches with the community.

Excited to make a difference and contribute to your community as a HDB FOH

Volunteer? Let’s go!

3
HDB’s Friends of Our Heartlands

MY JOURNEY
Under the Friends of Our Heartlands (FOH) network, volunteers can make a
difference in the following ways:

Cultivate Promote the spirit of neighbourliness and eco-friendly living

within your community
Activate Initiate activities that add liveliness to community spaces
while fostering care and neighbourly relations
Facilitate Facilitate community conversations to build consensus on
local rejuvenation and development plans

The Cultivate Track is guided by the Learn-Serve-Initiate Cycle:

Learn

4
 HDB’s Friends of Our Heartlands

ACTIVITY 1 – PEOPLE IN MY NEIGHBOURHOOD

(Who are the people you want to reach out to?)

Your role as a ‘Friends of Our Heartlands’ Volunteer is important in creating a

gracious and harmonious community in our heartlands.

IDENTIFY A TARGET AUDIENCE:

OPTION 1:

______________________________________________________________________________

______________________________________________________________________________

IDENTIFY A TARGET AUDIENCE:

OPTION 2:

________________________________________________________________________________

________________________________________________________________________________

5
HDB’s Friends of Our Heartlands

ACTIVITY 2 – PROBLEM STATEMENT

“Are People in Singapore less concerned about neighbourliness?”

PROBLEM SOLVING MAP

What’s the Problem?

What are three ways you could solve this problem?

Solution #1 Solution #2 Solution #3

What are possible outcomes (good/bad) of each solution?

Outcome #1 Outcome #2 Outcome #3

Which solution has the best outcome? (Circle one)

Why did you pick that solution?

6
 HDB’s Friends of Our Heartlands

ACTIVITY 3 – WHAT IS THE PURPOSE OF MY PROJECT?

( ONE OR TWO AS YOUR FOCUS)

Graphic
Tip Tip Message
Representation

1 Smile and greet each other

2 Keep calm and resolve differences

Lower your volume between 10.30pm

3 and 7am

4 Join in the fun at community activities

5 Lend a hand to make a friend

6 Keep shared spaces safe and tidy

7 Reduce, Reuse and Recycle

Use energy–efficient appliances and

8 switch them off when not in use

9 Turn off shower when soaping

Introduce greenery to cool and beautify

10 your home

7
HDB’s Friends of Our Heartlands

ACTIVITY 4 – THE FOH PLAN!

5P focus Project Planning

Who are you reaching out to?
People (Target
Audience)
What is the main concern?

Problem Statement

What is your desired outcome?

Purpose

How will you be reaching out to your target

audience?

Platform

List down the tasks and how will they be

executed?

Plan

8
 HDB’s Friends of Our Heartlands

ACTIVITY 5 - THE FOH PITCH

How will you convince and win the hearts of the residents? You have 1 minute to share
about your project and how it would benefit them. How would you write your script?

Hi, my name is___________________________________________,

our project is for _________________________________________,

(target audience)

who__________________________________________________.
(Problem Statement)
Our project aims to _______________________________________
(Purpose- key benefit to target audience)

through__________________________________________________
(Project Title)

_______________________________________________________
(chosen solution)

and_____________________________________________________

________________________________________________________

Our plan is ______________________________________________

(Share Plans and Platform)

_______________________________________________________

We hope to have your support and make this project happen!

Thank you!

9
HDB’s Friends of Our Heartlands

MY REFLECTION

CONGRATULATIONS!
You are now an official
Heartland Ambassador!
Remember to give your 100%
all the time!

Tell us how you feel after completing the training!

10
HDB’s Friends of Our Heartlands
This programme is brought to you by: