Professional Documents
Culture Documents
Collaborative Business Relationship Management Policy 2023
Collaborative Business Relationship Management Policy 2023
Collaborative business
relationship management
Purpose Responsibility
This policy sets out our approach to working To follow the ISO 44001 requirements in our EUNA region,
collaboratively with our clients, other organisations and a senior executive has been appointed as the senior
our people to achieve shared outcomes. It sets out the executive responsible (SER) for collaborative working.
way in which we will deliver our projects and strive to
maximise the benefits of collaboration in everything The regional general managers are accountable for
that we do. developing collaborative objectives to enable us to
meet clients’ expectations and to get the best out of
Commitment working with our partners.
The Group is committed to working with clients,
organisations and our people openly and constructively, Our collaborative working solutions, that follow
with a shared vision and goals. We believe that working ISO 44001, are embedded in our corporate way of
collaboratively both internally and externally provides working and STEP processes. We monitor business
the best outcomes for our clients, business partners, relationships through the Collaborative Business
supply chain and ourselves. Relationship Management System to make sure
that intentions are carried out through actions and
The International Standard for Collaborative Business behaviours. Our pursuit of collaboration is not time
Relationships – ISO 44001:2017 – provides the strategic limited: it is continuous, and we seek constant
framework for policies, processes, culture and the improvement.
behaviours required.
The SER will delegate responsibilities to others in
When a client requires our approach to collaborative the organisation as appropriate.
working to follow ISO requirements, we can offer
ISO 44001 certificated delivery.
Mott MacDonald Group Policy Statement I January 2023
Collaborative business
relationship management
Approach
We will apply the ISO 44001 framework within our
Collaborative Business Relationship Management
System on a project-by-project basis, as appropriate
for our partner relationships.
James Harris
Executive Chair