7/8

Technology and Livelihood Education

Information & Communications Technology (ICT)

CSS-Exploratory
Quarter 1 – Module 1
Technology and Livelihood Education – Grade 7/8
Alternative Delivery Mode
Quarter 1 – Module 1: Exploratory Course Computer Systems Servicing
First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in any work of the
Government of the Philippines. However, prior approval of the government agency or office
wherein the work is created shall be necessary for the exploitation of such work for a profit. Such
agency or office may, among other things, impose as a condition the payment of royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
trademarks, etc.) included in this module are owned by their respective copyright holders. Every
effort has been exerted to locate and seek permission to use these materials from their respective
copyright owners. The publisher and authors do not represent nor claim ownership over them.

Published by the Department of Education

Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

Development Team of the Module

Writer: Ma. Emely T. Lumpas

Editors: Mela Nimfa D. Catacutan
Ricmarl B. Santos
Rowena A. Arcega
Carina A. Ortiz Luis, PhD.
Belen A. Ogatis
Reviewers: Helen N. Flora, EPS,TLE/TVL
Ma. Nimfa R. Gabertan, EPS,English
Joafy P. Marquez, PSDS
Illustrator: Cid Eduardo A. Equibal Jr.,Adriana D. Mabunga
Layout Artist: Adriana D. Mabunga
Management Team:
DR. JENILYN ROSE B. CORPUZ, CESO VI, SDS
DR. FREDIE V. AVENDAÑO, ASDS
JUAN C. OBIERNA, Chief, CID
DR. HEIDEE F. FERRER, EPS, LRMS
HELEN N. FLORA, EPS, TLE/TVL
Printed in the Philippines by Schools Division Office-Quezon City
Department of Education – NCR
Office Address: Nueva Ecija St., Bago Bantay, Quezon City

Telefax: 3456-0343
E-mail Address: sdoqcactioncenter@gmail.com
Introductory Message
For the facilitator:

Welcome to Technology and Livelihood Education Grade 7 and 8 Alternative Delivery

Mode (ADM) Module on Computer Systems Servicing!

This module was collaboratively designed, developed, and reviewed by educators both
from public and private institutions to assist you, the teacher, or facilitator in helping
the learners meet the standards set by the K to 12 Curriculum while overcoming their
personal, social, and economic constraints in schooling.

This learning resource hopes to engage the learners in guided and independent learning
activities at their own pace and time. Furthermore, this also aims to help learners
acquire the needed 21st-century skills while taking into consideration their needs and
circumstances.

In addition to the material in the main text, you will also see this box in the body of the
module:

Notes to the Teacher

This contains helpful tips or strategies that
will help you in guiding the learners.

As a facilitator, you are expected to orient the learners on how to use this module. You
also need to keep track of the learners' progress while allowing them to manage their
learning. Furthermore, you are expected to encourage and assist the learners as they
do the tasks included in the module.

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For the learner:

Welcome to the Technology and Livelihood Education Grade 7 and 8 Alternative Delivery
Mode (ADM) Module on Computer Systems Servicing!

The hand is one of the most symbolized parts of the human body. It is often used to
depict skill, action, and purpose. Through our hands, we may learn, create and
accomplish. Hence, the hand in this learning resource signifies that you as a learner is
capable and empowered to successfully achieve the relevant competencies and skills at
your own pace and time. Your academic success lies in your own hands!

This module was designed to provide you with fun and meaningful opportunities for
guided and independent learning at your own pace and time. You will be enabled to
process the contents of the learning resource while being an active learner.

This module has the following parts and corresponding icons:

This will give you an idea of the skills or

What I Need to Know competencies you are expected to learn in the
module.
This part includes an activity that aims to
What I Know check what you already know about the
lesson to take. If you get all the answers
correct (100%), you may decide to skip this
module.
This is a brief drill or review to help you link
What’s In the current lesson with the previous one.

In this portion, the new lesson will be

What’s New introduced to you in various ways such as a
story, a song, a poem, a problem opener, an
activity, or a situation.
This section provides a brief discussion of the
What is It lesson. This aims to help you discover and
understand new concepts and skills.
This comprises activities for independent
What’s More practice to solidify your understanding and
skills of the topic. You may check the
answers to the exercises using the Answer
Key at the end of the module.
This includes questions or blank
What I Have Learned sentences/paragraphs to be filled into the
process of what you learned from the lesson.
This section provides an activity that will help
What I Can Do you transfer your new knowledge or skill to
real-life situations or concerns.

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 This is a task that aims to evaluate your level
Assessment of mastery in achieving the learning
competency.
In this portion, another activity will be given
Additional Activities to you to enrich your knowledge or skill of the
lesson learned. This also tends to the
retention of learned concepts.
This contains answers to all activities in the
Answer Key module.

At the end of this module you will also find:

References This is a list of all sources used in developing

this module.

The following are some reminders in using this module:

1. Use the module with care. Do not put unnecessary mark/s on any part of the
module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other activities
included in the module.
3. Read the instructions carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through with it.
If you encounter any difficulty in answering the tasks in this module, do not hesitate
to consult your teacher or facilitator. Always bear in mind that you are not alone.

We hope that through this material, you will experience meaningful learning and
gain a deep understanding of the relevant competencies. You can do it!

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 What I Need to Know

This module was designed and written with you in mind. It is here to help you master
the nature of Computer Systems Servicing. The scope of this module permits it to be
used in many different learning situations. The language used recognizes the diverse
vocabulary level of students. The lessons are arranged to follow the standard sequence
of the course. But the order in which you read them can be changed to correspond with
the textbook you are now using.

The module is divided into four lessons, namely:

● LO 1 – Plan and Prepare for tasks to be undertaken
● LO 2 – Prepare hand tools
● LO 3 – Use appropriate hand tools and test equipment
● LO 4 – Maintain Hand tools

After going through this module, you are expected to:

1. identify and select appropriate hand tools according to job requirements;
2. check the workability of hand tools;
3. use appropriate hand tools for safety and functionality; and
4. apply maintenance procedures to hand tools according to the manufacturer’s
safety standards.

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 What I Know

Multiple Choice
Directions: Choose the letter of the best answer. Write the chosen letter on a separate
sheet of paper.
1. It is a handheld device that aids to carry out and accomplish a function.
A. Equipment C. Materials
B. Implements D. Tools
2. Which of the following is not an example of a hardware tool?
A. Diagnostic Tools C. Electro-static discharge
B. Electrical tools D. Hand tools
3. How can we prolong the safe use of our hand tools following guidelines on
Environment Safety and Health Program requirements?
A. A single tool can be used for different types of jobs.
B. All tools must be kept together in one container.
C. Clean tools with water and soap
D. Each tool must be operated according to the manufacturer’s instructions.
4. To test the integrity of circuits and the quality of electricity in computer
components, you need to use
A. Anti-static mat C. Multimeter
B. Loopback Adapter D. Part-retriever
5. The following are examples of hand tools except
A. Anti-static wrist strap C. Torx screwdriver
B. Flathead screwdriver D. Tweezers

Lesson
Using and Maintaining Hand
1 Tools

Basic safety practices in the workplace, hardware and software tools, and the
disposal of hazardous materials must be observed. Safety guidelines will help protect
every individual from harm such as accidents and injury. They also help to protect
equipment from damage. Some of these guidelines are designed to protect the
environment from contamination caused by improperly discarded materials. In this
lesson, you will also learn how to protect equipment and data, and how to properly use
different categories of hand tools.

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 What’s In

Let’s play this PUZZLE:

Directions: In the puzzle below, look for at least 10 hidden tools used in
maintaining the computer system.

Based on the tools given above, fill out the table below for the kind of tools based
on their uses.

Hand Tools Cleaning Tools Electrostatic Discharge Tools Diagnostic Tools

What’s New

Computer Maintenance relies on selecting the proper tools to use in testing and
repair. Using the right tool will avoid damages to any part of the computer system.
Tools range from traditional metal cutting parts of a machine to an element of a
computer program where most of the information is being processed. To determine the
best tool for the job, ask the following questions:
1. How do I analyze the problem and the best tool for each job?
2. What is the proper way of using each specific tool provided in the user’s
manual?
3. Is there appropriate training needed before using each tool?
Safe Use of Tools
Adhere to the Environmental Safety and Health Program requirements, the
following must be observed:
1. All tools are kept in good condition with regular maintenance.
2. Use the right tool for the right job.
3. Examine each tool before use and damaged or defective tools should not be used.
4. Proper operations of each tool must be based on the manufacturer’s instructions.
5. Wear the right protective equipment before using the tools.

What is It

Hand Tools
Hand tools are operated with an individual’s hand and are usually not powered
to help assemble or fix hardware and components.
1. Flat Head Screwdriver – Used to loosen or tighten slotted screws.
2. Philips Head Screwdriver – Used to loosen or tighten crosshead screws.
3. Torx Screwdriver - Used to loosen or tighten screws that have a star-like
depression on the top, a feature that is mainly found on a laptop.
4. Hex Driver – Sometimes called a nut driver, is used to tighten nuts in the same
way that a screwdriver tightens screws.
5. Needle-Nose Pliers – Used to hold small parts
6. Wire Cutter – Used to strip and cut wires.
7. Tweezers – Used to manipulate small parts
 8. Part Retriever – Used to retrieve parts from a location that is too small for your
hand to fit.
9. Wire stripper - Used to remove the insulation from wire so that it can be twisted
to other wires or crimped to connectors to make a cable.
10. Crimper - Used to attach connectors to wires.
11. Punch-down tool - Used to terminate
wire into termination blocks. Some
cable connectors must be connected
to cables using a punch down-tool.
Cleaning Tools
Appropriate cleaning tools are
essential in maintaining or repairing
computers. Simple cleaning tools may just be a solution to contact
issues like the RAM and other connectors especially computers operated in a humid
and dusty environment.
1. Lint-free Cloth – Used to clean different
computer components without scratching or
leaving debris.
2. Compressed Air – Used to blow away dust and
debris from different computer parts without
touching the components.
3. Cable Ties – Used to bundle cables neatly inside
and outside of a computer.
4. Parts Organizer – Used to hold the screw,
jumpers, fasteners, and other small parts and
prevent them from getting mixed.
Diagnostic Tools
1. Multimeter – Used to test the integrity of circuits and the quality of electricity in
computer components.
2. Loopback Adapter – Used to test the functionality of computer ports.
Electro Discharge (ESD) Tools
Static Energy is easily generated by friction on carpets, tile flowing, clothing, hair,
fabric, etc. Electrostatic discharge may damage computer components and is often
sensitive to ESD. To protect them from such damage, you may need the following:
1. Anti-static wrist strap – used to prevent ESD damage to computer components.
2. Anti-static mat – used to stand on or place hardware on to prevent static
electricity from building up.
To prevent accidents and damage
to equipment and people, proper use of a
variety of hardware, software, and
organizational tools must be applied.

Proper Use of ESD Tools

1. Connect the cable to the metal
chassis of the computer.
2. Wrap the strap around your wrist.
3. The connection will keep your body
at the same voltage (potential) as the
computer.
 4. Attach the wire on the same side of the equipment as the arm wearing the
anti-static wrist strap to keep the wire out of the way while you are working.

Proper Use of Anti-static Mat

1. Lay the computer on the mat.
2. Connect the computer to the mat with the cable.
3. Connect the mat to a reliable electrical ground with its cable.
4. Now, you and the computer are at ground potential.

CAUTION: If excessive force is needed to remove or add a component, something

may be wrong. CAUTION: Magnetized tools should not be used around electronic
devices. CAUTION: Pencils should not be used inside the computer because the pencil
lead can act as a conductor and may damage the computer components.
Proper Use of Cleaning Materials
1. Use a mild cleaning solution and lint-free cloth to clean computer cases, outside
of the monitor, LCD screen, CRT screen, and mouse.
2. Use compressed air to clean heat sinks.
3. Use Isopropyl alcohol and lint-free swabs to clean RAM.
4. Use a hand-held vacuum cleaner with a brush attachment to clean a keyboard.
Safety Precautions
1. Unplug the power source and double-check to ensure that the power source is
removed.
2. Wear rubber shoes or slippers.
3. Do not eat or drink near the workstation.
4. Remove any high electrical conductors or any flammable materials near the
workstation.
5. Use electrostatic discharge tools if available. If there is none, do the following:
a. Equalize the charge between yourself and the computer.
b. Always place the components inside their anti-static bags until such time that
the component is ready to be installed.
c. Avoid generating extra static by not using jewelry, jacket, and clothes that
conduct static electricity like wool and synthetic fabrics.

Tool Maintenance
Precision instruments must be regularly calibrated to maintain the high levels of
accuracy required. If a tool or piece of equipment is damaged, do not use it because it
may be dangerous to other properties.
Never leave tools lying around the workshop to avoid being lost. It may be hung
on a panel or pegboard mounted on the wall.
Measuring instruments, gauges, and meters should be stored where they cannot
be damaged by weather or impact with other tools.
 What’s More

Assessment 1: Grouping of Tools

Directions: Group each tool according to category. Write (A) for ESD Tools; (B) for
Hand Tools; (C) for Cleaning Tools; and (D) for Diagnostic Tools

1. 2. 3. 4. 5.

What I Have Learned

After a thorough discussion of this lesson, I was able to Yes No

1. check the workability of hand tools
2. use appropriate hand tools for safety and functionality
3. secure properly all tools to avoid accidents in the workplace.
4. group tools according to use, safekeeping, and maintenance.
5. apply maintenance procedures to hand tools according to the
manufacturer’s safety standards

What I Can Do

Now that you have all the information needed, are you ready to test your ability to
name some of the needed tools in computer system servicing? If your answer is yes, start
creating a checklist of the different tasks to maintain the functionality of your computer
hardware.
Assessment 2: Identifying Tasks
Directions: Answer the table below by identifying your everyday tasks on how
you prolong your computer system. Identify the tools needed for each task. Use the
point system to record responses.

Scheduled Days Hardware parts to clean Tools needed Required output

Monday Keyboard Lint-free Cleaned keyboard

(Example) cloth
 Tuesday
Wednesday
Thursday
Friday

Assessment
Multiple Choice
Directions: Choose the letter of the best answer. Write the chosen letter on a separate
sheet of paper.
1. It is a handheld device that aids to carry out and accomplish a function.
A. Equipment C. Materials
B. Implements D. Tools
2. Which of the following is not an example of a hardware tool?
A. Diagnostic Tools C. Electro-static discharge
B. Electrical tools D. Hand tools
3. How can we prolong the safe use of our hand tools following guidelines on
Environment Safety and Health Program requirements?
A. A single tool can be used for different types of jobs.
B. All tools must be kept together in one container.
C. Clean tools with water and soap
D. Each tool must be operated according to the manufacturer’s instructions.
4. To test the integrity of circuits and the quality of electricity in computer
components, you need to use
A. Anti-static mat C. Multimeter
B. Loopback Adapter D. Part-retriever
5. The following are examples of hand tools except
A. Anti-static wrist strap C. Torx screwdriver
B. Flathead screwdriver D. Tweezers

Additional Activities

Activity 1: Graphic Organizer: Given the graphic organizer below, fill up each space
with the different tools in the given categories. Use the scoring rubrics below to record
your score.

Hand Tools Cleaning Tools

Categories
of Tools

ESD Tools
Diagnostic Tools
You can find samples of graphic organizers on this website for your reference.
https://www.researchgate.net/figure/Four-examples-of-graphic-organizers-as-visual-
supports_fig1_304013010

Criteria Excellent Satisfactory Average Poor Not at All

5 4 3 2 1
Did the student apply cleanliness in finishing the output?

Did the student present completeness in grouping tools for each of

the categories?
Did the student provide appropriate content and craftsmanship in
organizing graphics?
Did the student show creativity in using available recycled materials?

For further readings and information please visit the following websites:

● https://www.ciscopress.com/articles/article.asp?p=2086239&seqNum=
7
● https://www.slideshare.net/HarryJamesThompson/elecrtronics-
maintaining-tools
● https://www.slideshare.net/anjgulf/chs-basic-tools-and-equipment

Answer Key

C
D
B A B
C C C
D B D
C C
D Activity 1 D
Assessment What's More What I Know
References

1. K to 12 Basic Education Curriculum Technology and Livelihood Education.

Learning Module. Computer Hardware Servicing. Exploratory Course.
2. Understanding PC Hardware PC Assembly, Upgrade and Repair. Jemma
Development Group. Jemma, Inc. 2019
3. https://www.ciscopress.com/articles/article.asp?p=2086239&seqNum=7
4. https://gltnhs-tle.weebly.com/lesson-16.html
5. https://www.slideshare.net/HarryJamesThompson/elecrtronics-maintaining-
tools
6. https://www.slideshare.net/anjgulf/chs-basic-tools-and-equipment