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Coffee Drinks 1
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Welcome to Document 17 pages
Essential Mixology Handout

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BIGGBY® Nation!
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Document 30 pages
You’re joining an elite group of people today, and the first thing you need to know about your PJs Coffee Iced Coffee
new job is this: BIGGBY® COFFEE exists to LOVE PEOPLE. Concentrate Recipe Booklet
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As a BIGGBY® COFFEE Barista you will be on the front lines of this operation every day, in charge
of delivering an amazing message (not to mention a fantastic cup of coffee) to each and every
customer who walks through the door. It is up to you to make sure that they feel the love!! It’s
Document 49 pages
an awesome responsibility, and there is no one better to handle it than YOU.
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You weren’t hired for this important job by accident. You’ve been selected because you have No ratings yet
the foundational make-up of a BIGGBY® Barista. You’re friendly, outgoing and energetic. You are
enthusiastic and ready to learn about this company, who we are and what we do!
Over the course of the next few days, you’re going to be inundated with a great deal of Document 11 pages
information. You’ll be asked to step outside of your comfort zone. Be brave, have faith, keep I Need Coffee: Coffee
Cupping: A Basic
smiling and keep learning!
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Barista Guide PDF

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Coffee Coffee Coffee

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2 | BIGGBY® COFFEE New Barista Training Manual How To Make Banana
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Java Cafe We Proudly Brew

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Purpose and Vision ............................................................................................................................. 4
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The BIGGBY® COFFEE Operating Philosophy ....................................................................................... 5 No ratings yet
The BIGGBY® COFFEE Mission Statement ............................................................................................ 7

Appearance and Uniform Policy ......................................................................................................... 8
Important Nuts and Bolts of the Job .................................................................................................. 10 Document 27 pages
BIGGBY® COFFEE Behind “The Line” .................................................................................................. 14 Coffee & Cafe Service &
Training Manual: Last Edite…
The Shotpuller .................................................................................................................................... 15
January
Syrian syr 30, 2019
Shotpuller Only Drinks ....................................................................................................................... 18 No ratings yet
Fundamentals of Drink Construction ................................................................................................ 20

Blender Drinks ................................................................................................................................... 22
Document 10 pages
Energy ................................................................................................................................................ 24 12 Types of Coffee
Brewed Coffee .................................................................................................................................. 28 Rodgen Pals
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Tea Time ............................................................................................................................................. 32
The Milksteamer ................................................................................................................................. 34
Milksteamer: Priority One ................................................................................................................... 37
The Cashier ........................................................................................................................................ 39 Document 1 page
BREAD Vol5 94 Errata

The BIGGBY® Method – Choose the Perfect Drink ............................................................................ 45
Drilon Shkourti
Details of the Cashier Position .......................................................................................................... 46 No ratings yet
The Drive Thru Cashier ...................................................................................................................... 48

PERC-O-Matic ...................................................................................................................................... 51
BIGGBY® Loyalty and Rewards ........................................................................................................... 63 Document 19 pages
The Food Menu ................................................................................................................................. 64 Espresso Glossary

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Appendix A: Drink Cheat Sheets ....................................................................................................... 68
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Appendix B: Drink Flavor Rules .......................................................................................................... 72
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"Use Your PLR" Action

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BIGGBY® COFFEE New Barista Training Manual | 3

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BIGGBY® COFFEE’s Higher Purpose, the reason BIGGBY® COFFEE Document 1 page
Caffe Latte (Hot & Ice) Single

exists is to support you in building a life that you love. Espresso
abdi rachman
This means YOU. United behind this purpose, our Baristas, Owner/Operators, and Home Office employees No ratings yet
will create a culture that empowers us all to intentionally build a life we love. That culture will reach
beyond BIGGBY® Nation to our families, friends, and communities. As BIGGBY® Nation grows, this impact
expands. The world will take notice, and the workplace will begin to change. Document 7 pages
Barista Guide PDF

This is what we will call The BIGGBY® Effect. Our Vision is to change workplace culture in America. We mesca888
believe that most people go to work because they have to, not because they want to. We believe that 100% (1)
this toxic workplace culture that exists for most people reduces the quality of life for them, their families,
and their communities, contributing to chronic illness, domestic strife, and many of the other tough
problems we face. The workplace culture will improve and it all starts with BIGGBY®.
Document 1 page
How do we support people in building lives they love you ask? The answer is through the four Coffee Recipe: HOT:
foundational elements listed below. Having these four elements gives you a solid foundation so that you Cappuccino Ingredients…
can go to work on building the life that you love. QuantityPedrina
Nhormer Procedure
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Knowing Who You Want To Be: This is a combination of knowing what you want to be and also knowing
how you want to be. Knowing what you want to be is all about knowing what you want to be when you
grow up. Knowing how you want to be is more about how you want to be seen and how you want other Document 40 pages
people to view you. Issue 75413 PDF

George Petrakos
Sense Of Belonging: Whether you are talking about your family, your friends, your coworkers, or another No ratings yet
community this is about having a sense in your life that you belong somewhere.
The Ability to Exceed Your Basic Needs: If you are struggling to put food on the table or to have shelter
or clothing you are not going to be able to look down the road and focus on building a life that you love Document 1 page
because you will be too focused on the present. We define the ability to exceed your basic needs as Joe & The Juice Chicago
being able to put away at least 10% of your income towards your future. Menu
Ashok Selvam
Discovering Your Personal Vitality: We look at vitality from the perspective of physical, spiritual, mental, No ratings yet
and emotional vitality. We believe that when you have a firm grasp and understanding of how you want to
feel within each one of these vitalities you are ready to build the life that you love.
Document 1 page
Whether you have these foundational elements met or not, if you are ready to get to work on building 2017 WBC Sensory Score
a life that you love we have a few resources available to you! The Life You Love Assessment is a great Sheet
way for you to take stock of your life as it relates to the foundational elements. You can check out Vlade Epifanio
that assessment and take it for yourself at BIGGBY.com/lyla. The Life You Love Laboratory® also offers No ratings yet
workshops based on our 4 foundational elements and seminars that focus on personal development and
growth. Please visit us at BIGGBY.com/lifelab to learn more about Life Lab® and how BIGGBY ® COFFEE can
support you in building a life that you love. We will improve workplace culture in America, it all starts with Document 6 pages
BIGGBY®. It all starts with you. Gazan Opening Supplier

Mohammed Sufiyan
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Document 3 pages
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How To Choose The Right

Brew Method For You
The BIGGBY® COFFEE Operating Philosophy Credit Section
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What is an operating philosophy and why do we need it?

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• An operating philosophy is an articulation of ideas, practices and commitments.
Evaluation Exam For A
• It is the skeleton around which we build all of our operational practices.
Barista
Suzibeth Almo
The BIGGBY® Operating Philosophy is called PERC. No ratings yet
P – Perception by customers that we respect their time and move them as quickly as possible.
E – Every customer leaves the store in a better mood than when the customer arrived.
R – Recognize each customer as an individual.
Document 9 pages
C – Consistently produce a high quality beverage. 6 Module Assignment
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PERC was designed to communicate the basics of providing exceptional customer service at every No ratings yet
moment of every day. Your first official task as a BIGGBY ® Barista is to memorize PERC word-for-word.
If you bring PERC into every action you take while working in the store, you will be a successful BIGGBY®
Barista. Document 16 pages
7 REASONS TO BECOME A
What does PERC look like in action? CAFE OWNER
Be energetic, aggressively friendly, make eye contact and smile at your customers. Jon
This is the baseline of PERC in action. If you aren’t doing this, you cannot achieve PERC. #truth No ratings yet
Treat every order as if it were a race. Whether you are taking the order, preparing the drink or serving it
out, speed is the name of the game. Document 16 pages
Republic of The Philippines

Tamag, Vigan City 2700 Ilo…
Fun Fact:You don’t have to be crazy busy to work with a sense of urgency!
Sur
Cherry Pie Renon
Your energy, excitement and enthusiasm can create a sense of urgency No ratings yet
at any moment in time!
Greet each customer as if you are greeting your best friend! Whether you’ve seen them 3 times this AD Download to read ad-free.
week, or they are a brand new face, they will feel that you are happy to see them and jazzed to get to
know them!
Don’t sacrifice the quality of the product OR the quality of your interaction with a customer for speed
of service. You can go so fast that the drink isn’t perfect, and you can go so fast that the service is
compromised.
Rule of thumb: Do it right first, then do it right fast!
BIGGBY® COFFEE New Barista Training Manual | 5
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 0 ratings · 1K views · 79 pages You might also like

Team 4 Biggby Final

Download now 1 of 79  Search document  New Hire Workbook

Boba Course Training Manual

Customer Satisfaction Study

Goodwill Practical Handbook

Newbies in the Cafe: Lessons

Your Place To Connect Your

Our Family Table Preserving

Year in Review, 2012 Edition -

Training Manual Sponsored by O'Coﬀee

Coﬀee Recipe Guide Index

Document 167 pages

The Coﬀee Recipe Book 50

Everybody Latte Arts!

Healthy Snack Recipe Guide

Starbucks Coﬀee Academy

Baristas Serve Perfect Coﬀee

Group7 - Product Peet Coﬀee

AD Scroll for next page Download to read ad-free.

In Season Drinks Mix - Silver

Welcome to Document 17 pages

Essential Mixology Handout

Barista Guide PDF

Coffee Coffee Coffee

AD Scroll for next page Download to read ad-free.

Cold Stone Creamery Menu

Easy Brand Frappe and Milk

New Barista Manual Brewing: Aeropress

Training Manual Document 44 pages

Breville BES 870XL Espresso

Starbucks Value Chain

Latte art grading system

Java Cafe We Proudly Brew

Gong cha bubble tea

Starbucks Summer Drinks

The BIGGBY® COFFEE Mission Statement ............................................................................................ 7

Fundamentals of Drink Construction ................................................................................................ 20

BREAD Vol5 94 Errata

The Drive Thru Cashier ...................................................................................................................... 48

The Food Menu ................................................................................................................................. 64 Espresso Glossary

"Use Your PLR" Action

BIGGBY® COFFEE New Barista Training Manual | 3

Blended Ice Beverages -

SCAE Gold Cup Grinding

Caﬀe Latte (Hot & Ice) Single

Barista Guide PDF

people to view you. Issue 75413 PDF

BIGGBY®. It all starts with you. Gazan Opening Supplier

4 | BIGGBY® COFFEE New Barista Training Manual

How To Choose The Right

What is an operating philosophy and why do we need it?

Republic of The Philippines

Rule of thumb: Do it right ﬁrst, then do it right fast!

BIGGBY® COFFEE New Barista Training Manual | 5

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