Professional Documents
Culture Documents
SSRN Id3673138
SSRN Id3673138
SSRN Id3673138
Abstract
Interaction among the people from diverse backgrounds would be at greater level to meet the requirements
of globalization in the present scenario. No employee across globe want to live and work in an insular
environment, instead that would like to be part of a worldwide economy, so that they can contribute more to
the global framework. Due to this, organizations (profit & non-profit) have to become more diversified from
all possible dimensions, especially diversity in workforce to remain competitive in the business world. In the
process of remaining competitive, management should maximize and capitalize the diversity in workforce of
their own. Hence, the managers of the present and future should know how to recognize the strategies
involving in organizational changes and development which will accommodate a multicultural environment
to retain and attract the employees to achieve the common goal of any organization, i.e. profit maximization
through better employee performance on the macro level, diversity is competitive advantage for any
organization.Present paper, based on empiricalstudy aims to explore the effects of workforce diversity in
terms of gender on performance of the employees’ in food processing industry employees in Kerala. The
descriptive study surveyed 230 respondents through convenience sampling technique and has the sampling
adequacy of 0.771 (KMO Test’s) and Bartlett’s sphericity test (p = 0.000). Data was analysed through
ANOVA, Correlation and regression analysis. The findings of the study has disclosed that diversity in terms of
gender includes a vital contribution to predict the performance of the employees’. Further, this study has
well-tried that Gender Diversity and performance of the employee’s differ across gender, age group, and
work experience. The study significantly contributes towards advancements for gender diversity and its
effects on employees’ performance in an organization. Once the organization is certain regarding
distinctiveness among the gender diversity of the workforce, they will succeed and reduce conflicts, focus on
high utilization of human at work, make sure the person-organization fit, person-job fit and person-group fit
which is able to improve the performance of the workers in a company. The outcome of such gender diversity
is more productivity, high satisfaction and engaged employees.
Key Words: 1.Diversity, 2.Workforce, 3.Gender Diversity, 4.Employee Performance, 5.Productivity, 6.Culture.
1. Introduction
In current scenario, employing diversified workforce is a necessity for every organization but to manage
such diversified workforce is also a big challenge for management. Workforce diversity is strength for the
organization if managed properly, can increase the productivity and thus performance of the
organization.Workforce diversity refers to organizations that are getting a lot of heterogeneous group
with the combination of individuals in terms of gender, age, race, and education background (Clements &
Spinks, 2009). Diversity may be outlined as acknowledging, understanding, accepting, and valuing
variations among individuals with reference to age, class, race, ethnicity, gender, disabilities, etc. (Esty et
al. 1995). Firms got to embrace diversity and appearance for tactics to become comprehensive
organizations as a result of diversity and the potential to yield bigger work productivity and competitive
benefits (SHRM 1998). Managing diversity could be a key part of effective employee management within
the geographic point (Black Enterprise 2001). Demographic changes (women within the geographic
point, structure restructuring, and civil right legislation) would require organizations to review their
management practices and develop new and artistic approaches in managing individuals. Positive
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changes can increase work performance and client service, thus, reflecting on overall productivity of the
organization.
Companies will succeed at diversity if, they initiatesto create, manage and value the diversity in terms of
gender (Hayes, 1999; Jackson et al., 1992).The organization should assign this work to a senior manager
(Jackson et al., 1992). The organization should link concerns for diversity to human resource
management decisions around recruitment, selection, placement, succession planning, performance
management, and rewards (Cascio, 1998). The strategy (diversity or otherwise) must be based on the will
of the human resources, strength, and culture of the organization (Hayes, 1999). Managers must
understand their firm’s culture first and then implement diversity strategies according to that culture
(Hayes, 1999). Culture divides the acceptance of diversity, thus, a through understand of culture at
workplace.
Harvery et al, (2012) argued that the model of diversity is one amongst inclusion that reflects a globalized
economy and philosophical system in a multicultural workforce where value is placed on thought of
diversity, and also the perspectives shared from individual views are reflected on organizations to
maximize their productivity.Harvey (2012) stated that having a workforce that reflectsthe dynamic
demographics of the global consumer market, ability to better understand their desires and
preferences.Further, productivity and costs can be analyzed in structuring the business through diversity.
Within the deficit model, organizations that do not have a strong diversity inclusionof culture will invite
higher absence, lower productivity and more turnover which can result in higher costs to the corporate.
2. Research Objectives:
Objective 1: To analyse the Gender diversity of the workforce at food processing industry employees in
Kerala.
Objective 2: To analyse the employees’ performance among the food processing industry employees in
Kerala.
Objective 3: To study the perception on Gender Diversity, and Employee Performance across Gender,
Age, Educational Qualification, Experience, Marital Status, Nature of Job and Department of the
respondents.
Objective 4: To study the relationship between Gender Diversity variables and Employee Performance
among the food processing industry employees in Kerala.
3. Review of Literature:
Disparities based on Gender of the employees in a working unit will be strengthened and accomplished
by generalization and inclinations that represent the positive characteristics and higher status to the male
employees in an organization (Leonard & Levine, 2003).Furthermore, as indicated by Brown (2008),
critical measure of diversity in workforce remains ineffective if the gender related issues are not
diagnosis and prompt actions were missed. Secondly, Brown (2008), mentioned that the exploration of
prospect female employees and treating them higher or equally to the male employees of the organization
is vital. Kossek et al., (2005) argued that around 54% of senior womenemployees are in the workforce as
contrasted with 80% of men employees. Moreover, women employees keep on having high base on the
"imperceptible care" economy, which identifies with mind giving and household work. Providing an
equivalent opportunity in terms of work to female employees in the organization is very important to
enhance the level of engagement (Kochan et al., 2003). Separation on employees in view of gender has
brought contracting specialists who are paid higher than elective specialists, will not yield any more gains
in productivity (Barrington &Troke, 2001). Also, Wentling& Rivas, (2000) mentioned that when an
organization having differing workforce will yield predominant managers who takes care of the customer
required in the better way. Recruiting and employing female employees, minorities and others will
facilitate the organizations to knock the potential and specialty markets in the globe. From the research
results of Jackson & Joshi (2003), a significantly positive associate has been found between team with
gender diversity and intra-team participation moderately different from gender. Moreover, gender
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diversity in group was decidedly identified with group execution, however again this was genuine just
inside locales portrayed by generally high gender diversity.
In examination, Jayne &Dipboye (2004) contended that gender diversity does not really bring positive
result, for example, expands inspiration, enhancing abilities, fabricate duty, and decrease conflict. To
wrap things up, the contention that greater diversity is related will bring down quality since it places
performing individuals in positions for which they are not suited (Rothman et al., 2003; Herring, 2005).
Further, Williams & O'Reilly (1998) recommend that the most exact confirmation proposes that diversity
is well on the way to back off gathering working (Herring, 2005). To put it plainly, commentators of
diversity display propose that gathering contrasts result in conflict and its orderly expenses. Hence,
cynics of the business case for diversity demonstrate have scrutinized the genuine effect of diversity
programs on the primary concern of business organization (Herring, 2005).
Great workforce diversity hones the region of HR are accepted to upgrade worker and authoritative
execution (Adler, 1986). Overseeing diversity includes utilizing, and utilizing the social contrasts in
relationship building abilities', thoughts and inventiveness to add to a shared objective, and doing it in a
way that gives the organization an aggressive edge (Morrison, 1992). There is a solid connection between
great diversity practices and benefits in view of late examinations (Hayles&Russell, 1997). Diversity
permits expanded innovativeness, a more extensive scope of points of view, better issue definition, more
choices and better arrangements (Adler, 1986). It is additionally contended that, with diminishing
homogeneity in the workforce, it has turned out to be essential for organizations to create break even
with circumstances and diversity administration arrangements to keep up the aptitude of employees with
differing foundations to secure their aggressive position in the market places (Shaw 1993; Gilbert &
Ivancevich 2000).
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4. Methodology
4.1. Respondents of the study:
Thedescriptive study sample consist of 230 employees working in food processing companies of Kerala,
India. Responses were collected with the help of questionnaires through convenience sampling technique.
Around 114 (49 per cent) were male and 116 (50percent) were female respondents. The age of the
employees ranged from 20 years to 66 years with a mean age of 35 years approximately. Further, 74 (32
percent) were single and 156 (68 percent) were married. With respect to educational qualifications of
employees 127 (55 per cent) found to be ITI or Diploma holders; 59 (26 per cent) of employees were
completed their higher secondary school level; 25 (11 per cent) of employees graduates and around 19 (8
per cent) of employees completed their secondary school level. Further, 54 (23per cent) employees had
more than 10 years of career experience while 176 (77 per cent) had less than 10 years of career
experience.
Table No: 1. Respondents of the study
Variable Frequency %
Male 114 49
Gender
Female 116 50
20-29 Years 33 14
30-39 Years 94 41
Age
40-49 Years 76 33
50 Years & Above 27 11
Single 74 32
Marital Status
Married 156 68
SSLC 19 8
Plus Two 59 26
Educational Qualification
Graduate 25 11
ITI / Diploma 127 55
2-5 Years 119 52
6-10 Years 57 25
Work Experience
11-15 Years 33 15
>15 Years 21 9
Managerial Level 11 5
Position Executive Level 54 24
Operational Level 165 78
4.2. Measures:
4.2.1. Workforces’ Gender Diversity (GD):
Gender Diversity (GD) variables have been measured using the 9 items, adopted Abbas, Qaisar, Hameed &
Abdul (2010) such as (GD1) - The employees have not been discriminated by employer while hiring and
recruitment process on gender basis; (GD2) - The organization does a good job of hiring women; (GD3) -
Fair treatment is given to all employees whether they are male or female; (GD4) - Opportunities for
growth and advancement exist for women in the organization; (GD5) - A career development that
includes women is encouraged within the organization; (GD6) - The organization’s training and
development program is developed to meet the criteria/requirement of the male and female; (GD7) -
Women are involved in the organization’s decision making as much as men; (GD8) - The performance
criteria for success are expected to be higher for men than for women, and (GD9) - I am positive about
gender diversity in this workplace. Each variable measured on 5-point Likert scale (i.e.) 1=Strongly
Disagree to 5=Strongly Agree and Cronbach’s alpha values of GD is 0.841.
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GD 1 GD 2 GD 3 GD 4 GD 5 GD 6 GD 7 GD 8 GD 9
SD 2.20 1.70 1.70 3.90 1.30 3.90 2.20 3.90 3.50
D 7.80 13.50 9.10 17.80 8.30 9.10 9.10 10.90 9.60
N 25.70 30.90 32.20 28.70 40.00 26.50 35.20 34.80 23.90
A 40.00 35.20 38.70 31.70 37.00 43.00 38.30 34.80 42.60
SA 24.30 18.70 18.30 17.80 13.50 17.40 15.20 15.70 20.40
Mean 3.77 3.56 3.63 3.42 3.53 3.61 3.55 3.47 3.67
S.D. 0.979 0.999 0.943 1.094 0.875 1.004 0.932 1.009 1.017
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while 27% are neither agreed nor disagreed and 25 are disagreed. 54% of the respondents are agreed
with EP8 (Mean = 3.45; SD = 1.119), while 28% are neither agreed nor disagreed. 41% of the respondents
are agreed with EP9 (Mean = 3.17; SD = 1.178), while 35% are disagreed. 76% of the respondents are
agreed with EP10 (Mean = 4.05; SD = 1.005), while 17% are neither agreed nor disagreed.
EP 1 EP 2 EP 3 EP 4 EP 5 EP 6 EP 7 EP 8 EP 9 EP10
SD 8.70 20.90 2.60 0.90 2.60 4.30 8.30 7.40 5.70 0.40
D 13.50 7.80 6.10 8.70 8.70 10.90 16.50 10.90 29.10 9.60
N 14.30 19.10 24.80 22.20 28.30 31.30 27.00 28.30 24.30 16.50
A 43.00 28.30 33.50 47.40 34.30 33.90 30.90 36.50 24.80 31.30
SA 20.40 23.90 33.00 20.90 26.10 19.60 17.40 17.00 16.10 42.20
Mean 3.53 3.27 3.88 3.79 3.73 3.53 3.33 3.45 3.17 4.05
S.D. 1.206 1.446 1.023 0.903 1.027 1.060 1.183 1.119 1.178 1.005
Level of
Gender Age Group Experience Marital Status
Education
B.G W.G B.G W.G B.G W.G B.G W.G B.G W.G
Sum of
278.79 49.11 84.81 130.38 2.27 740.71 257.92 54.61 73.48 135.87
Squares
df 1 238 1 238 1 238 1 238 1 238
Mean
278.79 0.21 84.81 0.55 2.27 3.11 257.92 0.23 73.48 0.57
Square
F 135.09 154.8 2.72 112.41 128.71
Sig. 0.0000 0.0000 0.0000 0.0000 0.0000
Level of
Gender Age Group Experience Marital Status
Education
B.G W.G B.G W.G B.G W.G B.G W.G B.G W.G
Sum of
252.06 73.89 187.82 73.82 206.02 75.32 265.71 73.64 255.11 74.61
Squares
df 28 201 28 201 28 201 28 201 28 201
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Mean
252.06 0.37 187.82 0.37 206.02 0.38 265.71 0.37 255.11 0.38
Square
F 675.42 503.75 541.62 714.42 677.03
Sig. 0.0000 0.0000 0.0000 0.0000 0.0000
B.G – Between Groups; W.G – Within Groups
Perception on Employees’ Performance significantly varies across Gender (F = 675.42 > 2.56; p = 0.00 <
0.05); Age (F = 503.75 > 2.56; p = 0.00 < 0.05); Level of Education (F = 541.62 > 2.56; p = 0.00 < 0.05);
Work Experience (F = 714.42 > 2.56; p = 0.00 < 0.05); and Marital status (F = 677.03 > 2.56; p = 0.00 <
0.05) at 0.05 significant level. Hence H1b is accepted, i.e. Perception on Employees’ Performance differs
across Gender, Age, Educational Qualification, Experience and Marital Status of the employees.
Hypothesis: Gender diversity of the workforce is positively correlated with the employee performance.
Gender Diversity variables, GD2 - The organization does a good job of hiring women (r = 0.165**; p =
0.012 < 0.01); GD3 - Fair treatment is given to all employees whether they are male or female (r =
0.269**; p = 0.000 < 0.01); GD4 - Opportunities for growth and advancement exist for women in the
organization (r = 0.190**; p = 0.004 < 0.01); GD5 - A career development that includes women is
encouraged within the organization (r = 0.179**; p = 0.007 < 0.01); GD6 - The organization’s training and
development program is developed to meet the criteria/requirement of the male and female (r = 0.176**;
p = 0.007 < 0.01); GD7 - Women are involved in the organization’s decision making as much as men (r =
0.206**; p = 0.002 < 0.01); GD8 - The performance criteria for success are expected to be higher for men
than for women (r = 0.226**; p = 0.001 < 0.01) and GD9 - I am positive about gender diversity in this
workplace (r = 0.219**; p = 0.001 < 0.01) at 0.05 significant level and GD1 - The employees have not been
discriminated by employer while hiring and recruitment process on gender basis(r = 0.126*; p = 0.050 <
0.05) at 0.01 significant level. Hence, Hypothesis is accepted i.e. gender diversity of the workforce is
positively correlated with the employees’ performance.
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Method Enter
Dependent Variable Employee Performance
Variables Entered Gender Diversity
R .621
R Square .351
Adjusted R Square .325
F Value (ANOVA) 27.435
Sig. (p) value .000
β – Gender Diversity .328
Gender Diversity of the workforce is predicting the employee performance in an organization since (p=
0.000 < 0.01; F= 27.435> 2.58; β= 0. .328) and the model summary table shows that 35.1% of the
employee performance can be predicted by the gender diversity of the workforce in the organization.
Hence H3 is accepted, i.e. gender diversity of the workforce is predicting the employee performance in an
organization.
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