Professional Documents
Culture Documents
Nguyenx Ánh
Nguyenx Ánh
Nguyenx Ánh
2.6.1. Microenvironment.................................................................................9
3. The team's proposal on marketing goals and plans for Hao Hao noodles
2024.....................................................................................................................18
Established on 15/12/1993 and officially put into operation in 1995, after many
years of operation, Acecook Vietnam Joint Stock Company has constantly grown to
become the leading synthetic food company in Vietnam with a strong position in the
market, specializes in providing instant products with high quality and nutrition.
With the motto "Symbol of quality", over the years, Acecook Vietnam has
always put the principle of quality, food safety and nutrition on top. All products of the
company are carefully evaluated through each stage from input materials to finished
products to give customers a product of the best quality, fully meeting the energy and
nutritional needs in each diet.
With the goal of becoming a leading food corporation not only in Vietnam but
also reaching out to the world, Acecook Vietnam commits in the future to continue
researching and bringing to the market diversified products with higher quality, tastier,
creating a rich culinary culture to meet the increasing culinary needs of customers and
contribute to the development of the food industry in Vietnam.
Core Values:
Producing and trading safe and high-quality food products that best meet
consumer needs.
Eyesight:
History :
1993 YEAR
YEAR 2000
Launch of Hao Hao noodles – The company's breakthrough in the instant noodle
market
YEAR 2004
Officially changed its name to Acecook Vietnam Co., Ltd. and relocated the
factory to Tan Binh Industrial Park.
YEAR 2008
YEAR 2010
YEAR 2012
YEAR 2015
Acecook Vietnam Joint Stock Company has changed its brand identity
- Market segmentation
Geography: Spread across provinces and cities across the country
Demographics:
Gender: Both men and women (male customers are 20% higher than women)
Age: Mainly aimed at children 6-15 years old and customers 16-35 years old
Achievements: The company has 4 branches and more than 700 distribution
agents across the country: Corporation (Ho Chi Minh City), Northern branch (Hung
Yen), Central branch (Da Nang), Southeast branch (Vinh Long)
Build 10 instant noodle factories nationwide: Bac Ninh (1+2), Hung Yen, Da
Nang, Binh Duong (1+2), Ho Chi Minh (1+2), Vinh Long (1+2).
Occupying the highest position in the race for instant noodle market share in our
country continuously for many years.
- International Markets
Vina Acecook with the desire and effort to be a bridge to promote Vietnamese
cuisine to the world, Acecook's products are always of high quality, variety of types,
designs, tastes and prices suitable for many different audiences, loved by consumers
when exporting to more than 40 countries: USA, Canada, UK, France, Germany,
Netherlands, Poland, Switzerland, Sweden, Norway, Czech Republic, Russia,
Australia, New Zealand, Slovakia, South Korea, Singapore, Hong Kong, Taiwan,
Malaysia, South Africa, Brazil, UAE,... "
2.2. Competitive analysis
If in 2010, Acecook accounted for 48.2% market share, more than double Masan
(12%) and Asia Food (11.6%) combined, by 2014, Acecook's market share was only
38.9% while Masan doubled to 24.6%.
The graph below shows that all of Acecook's lost market share has fallen to
Masan, not only that, Masan also took more market share from Asia Food.
Masan's growth comes from 2 low-cost brands, Kokomi and Sagami. In 2010, the
combined market share of these two brands was only 0.9% (then there was no Sagami)
and increased to 13.3% in 2014. Meanwhile, Omachi's market share increased only
slightly from 8.4% to 9.2%.
The biggest names outside the Top3 include Vifon, Saigon Ve Wong, Colusu
Miliket, Thien Huong with a market share of 2-6%.
Last year, the market recorded one more large enterprise entering the industry,
Kinh Do with Dai Family brand. However, Kinh Do does not directly produce but
cooperates with Saigon Ve Wong.
2.3. Analyze the effectiveness of marketing activities
- Product Policy
Vina Acecook's brand name is printed on all product packaging, creating trust for
consumers
The noodle brand "Hao Hao" is printed prominently in two red-white colors, easy
to call, easy to remember, giving consumers a good impression of the product and easy
to visualize the quality of the product.
Product quality: delicious noodle taste, suitable for Vietnamese taste, nutrition in
each package of noodles is guaranteed. Meet quality standards ISO 9001, ISO 14001,
HACCP, IFS
- Price strategy:
The average price is 3500 VND/package => suitable for people with average
income.
Low cost strategy: 95% domestic raw materials; the factory evenly distributes all
3 areas North-Central-South to minimize transportation costs; Over 700 agents
distributed throughout the country
- Distribution policy:
Widely distributed in both direct channels (0-level channel: products are brought
directly to consumers through product introduction stores) and indirect channels
(agents, retailers), mainly indirect distribution channels with more than 700 agents
nationwide
Promotions: some programs: billionaire Hao Hao, Eat Hao Hao won a car, New
Year promotion,... => stimulate customer attention => customers use the product more
*Hao Hao Noodles has chosen many different forms of distribution channels to
bring products to consumers, but mainly still distribution channels according to the
agent system. Select many wholesalers (tier 1 agents) and the task of this wholesaler is
to distribute to subordinate wholesalers and then to retailers. When customers are in
demand, retailers will coat wholesalers and supply companies in the form of sell-outs.
Acecook has built a nationwide marketing and distribution system, more than
700 distribution agents spread across the country, each region has a branch office.
Building and strongly developing a distribution system facilitates the company to sell a
lot of goods and earn great profits.
The advantage of this distribution channel is that the investment capital is not
high, suitable for strong and popular brands like Hao Hao.However, there is a
disadvantage that if there is any problem with the product, such as the quality of the
product is problematic, the ability to push the goods down to the distribution levels of
the product will be affected.
Hao Hao's distribution channel is mainly to expand the market, expand agents,
gradually increase the quantity and quality of systems.
- Material flow: Hao Hao products are distributed in 2 types of channels: 0-level
channel and 1-level channel
+ For 0-level channel: According to this channel, the company's products reach
consumers directly from the company's product introduction stores. Product
introduction stores include: sales and commercial service centers, product introduction
stores right at the company and representative branches in Da Nang and Ho Chi Minh
City.
+ For 1-level channel: Hao Hao products are sold at retail supermarkets such as
Big C, Coopmart supermarket chain, Maximax system ... These supermarkets
distribute products directly to the end consumer.
- Flow of transfer of ownership: Along with the direction of the material flow is
the flow of transfer of ownership. According to the division of intermediaries, the
exclusive distribution agent will fall into the category of commission-eating
intermediaries, with no real ownership of the goods but in fact this exclusive agent is
both entitled to discounts and owns the goods.
2.6.1. Microenvironment
Suppliers: Enterprises that provide businesses with factors related to production
such as machinery, equipment, materials, fuel, labor, finance ... Therefore, businesses
need to have marketing policies to ensure tightening relationships and creating mutual
trust for suppliers.
Customer: The object that determines the existence of Hao Hao noodles.
Therefore, Acecook Vietnam always focuses on "satisfying" them through advertising,
promotions, social activities (such as sponsoring programs, charity,...) attracting more
and more consumers.
Competitors: Unofficial statistics in 2009 show that in Vietnam, there are more
than 50 enterprises producing instant noodles, the output reaches about 5 billion
packages / year, the average growth rate is 15%-20%. In the eyes of foreign investors,
Vietnam is a very attractive and potential market. Therefore, Hao Hao Noodles is
competing with many competitors to gain market share in the instant noodle market.
Hao Hao Noodles' competitors can be ranked into the following 3 groups (based
on price):
Strengths: VIFON has been present in the market for the past 45 years and has
developed strongly in the domestic and export markets. cheap price, only 2000d/pack,
Vifon noodles. With the slogan "Delicious taste – Reaching out to the world", Vifon
brand always accompanies consumers, with a long-standing reputation.
Weaknesses: packaging, quality are not regularly improved, do not meet the
needs of fastidious customers.
Vifon has built its strength from the oldest brand in Vietnam. Vina Acecook
emphasizes the quality factor guaranteed by Japanese technology.
Mid-price segment (2,500 VND - 3,500 VND): Tien King Noodles: A product of
Massan company.
Strengths: Although Tien King noodles have been on the market for a long time,
with the tactic of hitting consumers' psychology that is to be tested noodles without
using E102 color with the message
Weaknesses: Many customers are not satisfied with the name of the noodles as
"Tien King" because the name does not sound suitable for the mid-price noodle
segment, and it is almost similar to "Palace" noodles.
It is the technique of fresh yellow noodles that do not darken, do not color E102
that makes customers confused. Hit Hao Hao noodles, which have dark gold threads.
Products are not diverse, there are not many flavors for customers to choose from
(Tien King of minced cabbage noodles, Tien King of tiger shrimp noodles
cooked sour).
Competitors with high price segment: The high price segment is gradually
occupying an important position in the entire cake of the instant noodle market.
Disadvantages: Omachi noodles are more expensive than Hao Hao, the market is
not as open as Hao Hao noodles (rural areas and students are not Omachi's target
customers). Omachi's "not afraid of heat" promotion tactic was almost only trusted by
customers at first because many customers commented that eating omachi noodles was
still hot, and did not trust Omachi anymore. Omachi noodles are not chewy, wrapped
in spices.
=Immediately after the Omachi message, Hao Hao launched Hao Hao green
beans with green bean essence, nutritious and not afraid of heat.
The public: The public can either support or oppose a firm's efforts to serve the
market. The active public is the group that cares about the business with a goodwill
attitude. The search public is a group of businesses that are looking for their interest
but don't always find it. The unwanted public is the group where businesses try to get
their attention, but are forced to notice them if they show up.
2.6.2. Macro environment
Economy: Currently, people's incomes are increasing, time is limited, most
people are busy, do not have much time to cook. Therefore, instant noodles naturally
become the optimal choice because of the cheap price and convenience. People can
use Hao Hao noodles anywhere and the preliminary processing time is also quite fast,
after only 3 minutes, you have a bowl of delicious and nutritious noodles. In addition,
another trend is that the distribution of income is highly divergent among the
population is also an issue that marketers need to pay attention to. It is this
diversification that diversifies the needs and desires of consumers and creates many
distinct segments in the market.
Culture: The culture of each region is different, so in order to reach and conquer
a market, marketers must understand the unique culture of that place to produce
suitable products in terms of product convenience, nutritional value of products,
design,..., meet that Acecook offers many product lines to meet the taste of each
person
For example: Northerners tend to use simple noodles about the taste of Hao
Hao to give birth: Hao Hao green beans. Southerners like to have a lot of spices, bold
Hao Hao was born: Hao Hao sour, onion satay, Hao Hao chicken flavor ... Those
who like to eat dry have Hao Hao dry stir-fried noodles.
Strengths Weakness
Chance Challenge
Hao Hao positions its products for the younger customer segment – those who
have busy jobs and do not have time to prepare daily meals. The team researched the
clothes that Hao Hao made to evaluate whether the marketing strategy that Acecook
Vietnam has set out for Hao Hao products is suitable and has been well received by
customers. Thereby showing the level of success in the company's marketing strategy.
About product strategy: The company launches on the market many different
flavors such as: Spicy and sour shrimp, onion satay, chicken, shiitake mushroom
chicken, dried fried noodles, mushrooms. However, the number of respondents said
that only regular flavors of spicy and sour shrimp and dry fried noodles, the rest of the
flavors are rarely used by consumers. Thereby showing that the company's product
strategy on noodle flavor has not been really successful. Consumers need products that
suit their tastes, not rely on well-known brands and offer a range of different flavors
that they must use. Therefore, the company should research carefully before launching
instant noodle products with suitable flavors to hope to be used by customers in large
quantities.
About distribution strategy: Acecook has built a wide and very successful
distribution channel system. Through the survey, the majority of consumers buy Hao
Hao noodles at grocery stores and supermarkets, the group of customers are students
who rarely go to the market, so it is reasonable to buy products at the market
accounting for less in the market share. Hao Hao's distribution performs quite well,
rarely runs out of stock. Therefore, it can be said that the company's distribution
strategy is very strict, but at groceries due to the demand of people in the area, they
only like to use familiar flavors, so some flavors such as Shiitake Chicken, Chicken
are not sold much.
About marketing strategy: Hao Hao only focuses on advertising on TV, but
according to the survey, consumers think that this ad is not really attractive compared
to other blind brands. As for promotions, customers think they are not attractive and
diverse. Therefore, the company should have more interesting advertising strategies to
attract more customers.
For PR activities, although Hao Hao also supports many programs such as:
Supporting people in Central Vietnam, supporting the green summer campaign.. But
according to the survey, the majority of customers are unaware of these programs.
Although Hao Hao has contributed a lot to social activities, they have not done well in
promoting their brand image through those activities. Therefore, besides supporting
social activities, Hao Hao also needs to pay attention to promoting the brand to
consumers to strengthen trust and leave sympathy for customers.
Thus, Hao Hao implements a fairly methodical marketing strategy but the
efficiency is not high, so Hao Hao should focus on qualitatively developing his
strategy to make a good impression in the hearts of consumers.
Packaging: The appearance of the product will be shown through the product
packaging. This is also a factor that impacts consumers' purchasing decisions. Between
two products of similar quality, but if the product has more eye-catching packaging,
consumers will choose to buy. Another disadvantage is that although Hao Hao's
packaging is good, when used, it is very difficult to tear, having to use knives or
scissors, but rarely open by hand. Therefore, the company should change the
packaging material, change to using paper packaging. Using this packaging is
inexpensive, easy to tear, convenient during use and environmentally friendly because
paper material decomposes faster. Besides, it is necessary to decorate the packaging
more clearly and eye-catching.
Distribution channel is one of the important factors to help products get closer to
consumers, increase product awareness for consumers and also contribute to
increasing the company's sales volume.
3. The team's proposal on marketing goals and plans for Hao Hao noodles 2024
Maintain the position of Hao Hao's spearhead product in the affordable market
segment
Build a Hao Hao brand by creating a habit of using Hao Hao noodles in daily
meals.
Product development:
Current Products :
Advertising activities:
Content: TVC focuses on demonstrating the quality of raw materials, the secret
of creating products, taste, attraction, attractiveness and emphasizing healthy factors.
Broadcast time at channels with high viewer frequency, high broadcast frequency
and continuous.
Hao Hao is a very popular brand with all Vietnamese people, this is a great
advantage, so the advertisements should aim to evoke the familiarity and closeness of
Hao Hao to consumers. Consumers also tend to choose things they have used and feel
familiar with. The advertisement dated 21/11/2015 is the latest advertisement that has
also conveyed the attachment and closeness of Hao Hao to people in all parts of the
country.
Proposed advertising plan for 2024: Hao Hao can make an advertisement about
the growth over the years of a person, from childhood to student, then become a
successful person and in old age, the image of Hao Hao instant noodles appears
through scenes of becoming a friend, a companion in a person's life journey. Although
Hao Hao is only 16 years old, the advertisement as a commitment of Hao Hao has
always been attached to consumers throughout his life.
Advertising and media media: TV channels with a lot of viewers (vtv, htv, vctv
...) show in the time frame with high viewership rates such as before, during, after
news reports, movies, game shows,... mornings, noons, afternoons, evenings.
Community activities:
Sponsor to build charity houses for poor people in localities throughout the
country.
Promotion:
Content: Include gifts when buying 1 box of perfect noodles: for example: glass
bowl, food container, stainless steel pot,...
In each box of Hao Hao is promoted 2 packages of Hao Hao of different types.
Awards include:
- VTV3: D2,D10, C2, C8.1,C9.1, C9.6, C10, C11,C12,C13, C14, C15, C16.
Cost for 2 months: 4.740.000.000VietnamD.
- HTV7: 7A4-G, 7A5W-S, 7A10P, 7A11P, 7AB1W5.
Cost for 2 months: 108.000.000VietnamD.
- Leaflet distribution: quantity of 1,000,000 sheets in the inner city of Hanoi, Ho
Chi Minh City.
Cost: 130VietnamD*1,000,000= 130,000,000VietnamD.
- Newspapers and magazines:
Tien Phong newspaper: 1/2 horizontal page: 20,000,000VietnamD.
Metro.
Fivimart.
Vinmart.
Community activities:
+ Donate 8000 boxes of Hao Hao noodles in September to people in the central
and southern regions suffering from drought (worth about 800,000,000 VND).
+ Donate 5000 boxes of Hao Hao noodles in October to people in remote areas
(worth about 500,000,000 VND).
Promotions:
The total prize value of 20 two-person tours, 50 Iphone 6s, 100 water filter
bottles and 100000 phone cards is about 12,750,000,000Vietnam.
The total estimated budget for Marketing activities in 9-10 months is about:
20,393,000,000 VND (excluding costs in distributing goods at supermarkets and other
costs incurred in activities).