Professional Documents
Culture Documents
Compro SMW 2024 (1) English
Compro SMW 2024 (1) English
Compro SMW 2024 (1) English
Security is the most important element in supporting the running of the company, so
managers of this field require special abilities, and are really managed by people who have
competence and professionals in their fields. So that they are able to manage a well-planned
and controlled security system, more effectively and can be more efficient, so that they are
also able to ensure a sense of security and comfort in every human element in it.
Managing security is not only able to plan and build an effective and efficient security
system, but also needs to be supported by special security HR management, so as to be able
to consistently prepare personnel who have good performance, discipline, responsibility and
quickly respond to all possible threats, challenges, obstacles and disturbances that may arise
in security objects.
This is where a cooperation partner is needed with a professional security service
management company, has credibility, work systems, and prioritizes good service.
PT. Satya Mitra Waspada is present, dedicated always ready to be the right partner in terms
of managing security services. Because we not only prepare effective and efficient HR
management but also prepare a planned, systematic and integrated security concept.
Preparing educated, trained and skilled security personnel to always be ready to handle any
security problems, equipping themselves with special skills to be able to anticipate and
overcome any threats, disturbances, acts of violence, terror, sabotage, and handling riots,
including at the intermediate level equipped with abilities such as negotiation techniques,
interrogation and arrest. Our personnel are also equipped with Safety capabilities such as;
work safety, anticipation and mitigation of fire hazards, natural disasters, evacuation and first
aid in accidents. As well as Satya Mitra Security's special martial arts skills
www.satyamitra.co.id
Integrated Security System
TEMPO SCAN TOWER
Fl.32 Kav. 3-4 Jl. HR. Rasuna Said,
Jakarta Selatan, Indonesia 12950
Telp. (021) 7918 3267, 2934 9300 Telp/Fax. (021)79870123
email. admin@satyamitra.co.id
c omfort is one of the most important needs in daily life in society. In order
to fulfill this comfort, the factor of security is a requirement that must be met.
Born from a well-planned idea, we are proud to present Satya Mitra Waspada in
your midst.
To provide a different service, we prioritize a planned, systematic, integrated,
and controlled security system.
We have a Vision and Mission to become a leading Security Services company,
the best in service, quality of human resources, and security systems. This is a
manifestation of our company to provide assurance of safety and comfort for
our service users.
Kenyamanan adalah salah satu kebutuhan terpenting dalam kehidupan di masyarakat sehari-hari. Untuk
memenuhi kenyamanan tersebut, faktor keamanan merupakan tuntutan yang harus terpenuhi.terlahir dari
sebuah gagasan yang terencana, kami bangga menghadirkan Satya Mitra Waspada ditengah anda.untuk
memberikan pelayanan yang berbeda, kami mengedepankan pola pengamanan yang terencana, sistematis,
terintegrasi dan terkendali.
Kami memiliki Visi dan Misi untuk menjadi perusahaan jasa Pengamanan yang terdepan, terbaik dalam
pelayanan, kualitas sumber daya manusia, dan sistem pengamanan. ini menjadi wujud dari perusahaan kami
untuk dapat memberikan jaminan rasa aman dan kenyamanan bagi mitra pengguna jasa.
To ensure this sense of security and comfort, we are obliged to build a good
security system, implement strict and consistent security system control,
supervise, and always conduct good work evaluations.
To make personal security professional, no less important we always carry out
integrated education and training programs and are carried out regularly
regularly. Conduct strict supervision of the quality and performance of its human
resources.
With the concept of Community Friendly Company, we carry out security that is
persuasive, friendly but still firm in carrying out work
Untuk menjamin rasa aman dan kenyamanan tersebut, kami berkewajiban untuk membangun sistem pengamanan
yang baik, melaksananakan Pengendalian system pengamanan secara ketat dan konsisten, melakukan
pengawasan, dan selalu melakukan evaluasi kerja dengan baik.
Untuk menjadikan personal keamanan yang professional, tak kalah pentingnya kami selalu melaksanakan program
Pendidikan dan pelatihan secara terpadu, dan dilaksanakan rutin secara berkala. Melakukan pengawasan ketat
terhadap kualitas dan kinerja sumber daya manusia nya.
Dengan konsep Community Friendly Company, kami melaksanakan pengamanan yang persuasive, ramah namun
tetap tegas dalam melaksanakan pekerjaan
www.satyamitra.co.id
COMMUNITY PROBLEMS
RELATING TO SECURITY
PROVISIONS
PROBLEMS THAT OFTEN OCCUR IN SECURITY
MANAGEMENT
www.satyamitra.co.id
There are many security service companies out there, but only a few of these service companies are truly
professional, qualified, responsible and have a good work commitment. So as to be able to meet what is the
need and expectations of the User.
As a Security Service User, you only need to choose the right company to be a partner who is truly able to
guarantee a sense of security and comfort and can properly maintain your level of satisfaction (Customer
Satisfy level). The company must meet several standard aspects in general. And these aspects include the
following;
www.satyamitra.co.id
SATYA MITRA WASPADA
Integrated Security System
2) Can reduce the burden on the Company in terms of employment, especially the security workforce.
Because all responsibilities for managing employment in the security sector are managed directly by PT
Satya Mitra Waspada.
3. SERVICES THAT YOU CAN GET FROM PT. SATYA MITRA WASPADA
In supporting the daily tasks of our security members, we prepare special divisions and teams in order to
support security efforts at the task site, including:
1) Security Investigation Team
2) Security Surveillance Detection Team (SSD Team)
3) Security Undercover Team / Closed Security (Pamtup)
4) 24 Hours Security Response Unit
5) Community Development Team (CDT)
6) Law Enforcement, Discipline and Professional Honor Division (Div. GAKKUM).
www.satyamitra.co.id
Nama Perusahaan
www.satyamitra.co.id
1. PROVIDE AND MANAGE
SECURITY SYSTEM.
2. SECURITY & SAFETY CONSULTING.
3. WELL TRAINED PERSONNAL SUPPLY.
4. SECURITY EQUIPMENT SUPPLY.
5. SATYA MITRA TRAINING CENTER;
1) SECURITY TRAINING.
a) SECURITY GUARD TRAINING (SATPAM)
b) AVIATION SECURITY TRAINING (AVSEC)
2) SAFETY TRAINING.
3) PERSONAL DEVELOPMENT AND CHARACTER BUILDING.
4) AIRLINES STAFF TRAINING.
www.satyamitra.co.id
Integrated Security System
TEMPO SCAN TOWER
Fl.32 Kav. 3-4 Jl. HR. Rasuna Said,
Jakarta Selatan, Indonesia 12950
Telp. (021) 7918 3267, 2934 9300 Telp/Fax. (021)79870123
email. admin@satyamitra.co.id
VISION
1. To be the best security services company in service, quality of
human resources and an effective and efficient security system, to
achieve the highest level of satisfaction from service users.
2. Through professionalism and high dedication to always maintain
the trust that has been invested, to achieve a sense of security
and comfort for service users.
MISSION
1. Promoting strong teamwork in building the company's image to
achieve the goal of mutual success.
2. Prioritizing work patterns that are planned, systematic, controlled,
effective and integrated in achieving good quality and quality of
work in order to achieve the highest level of customer
satisfaction.
3. Prioritizing fast responsive service in addressing any complaints
and problems that may occur.
4. Always carry out work evaluation and make improvements to
maintain work quality consistently.
www.satyamitra.co.id
HEALTH & SAFETY
MANAGEMENT
SYSTEM
www.satyamitra.co.id
HEALTH & SAFETY
MANAGEMENT
SYSTEM
1. CUSTOMER ORIENTED
Focusing on the goal of achieving the highest level of "Customer Satisfy
Level". Understand and understand what the client needs and wants for
security, safety and comfort of clients / service users.
www.satyamitra.co.id
HEALTH & SAFETY
MANAGEMENT
SYSTEM
Making a friendly and friendly security service company both for the inner
environment and the outer environment of the security object.
A concept that emphasizes a friendly attitude but remains firm in carrying out
duties and responsibilities, eliminating the impression of violence that will make the
situation uncomfortable.
Prioritizing persuasive security patterns in handling every problem to maintain a
conducive situation.
The concept of friendliness is applied by every personnel
and our team both to the internal environment (employees
and partners of the client) and to the external environment
around the security object, by forming a special team for
handling environmental mobilization, both to the surrounding
community, community leaders, mass organizations, local
authorities, including sources of potential vulnerability that
might make threats, challenges, obstacles and disturbances to
the object of security and residents therein.
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1. HONOR
Always maintain personal honor and Satya Mitra
Waspada security corps as self-respect.
2. HONESTY
Always maintain honesty in living everyday life, as a
reflection of members of the Satya Mitra Waspada
security corps.
3. FIDELITY
As a member of the Satya Mitra Waspada security
corps, have a high sense of concern to always
maintain the good name and honor of the corps.
4. RESPONSIBILITY
Always work with a full sense of responsibility in
maintaining the mandate given, and completing it
correctly, quickly, and on time.
5. DISCIPLINE
Always work on time, without a sense of neglect and
do not like to procrastinate and respond quickly.
www.satyamitra.co.id
www.satyamitra.co.id
Integrated Security System
TEMPO SCAN TOWER
Fl.32 Kav. 3-4 Jl. HR. Rasuna Said,
Jakarta Selatan, Indonesia 12950
Telp. (021) 7918 3267, 2934 9300 Telp/Fax. (021)79870123
email. admin@satyamitra.co.id
We realize that good security management is by implementing a planned, effective and efficient
security system. An effective system must also be integrated with other security elements,
interrelated and mutually supportive.
With good work planning, an effective and efficient security management system will be
obtained, so that if a weakness in the security management system is found, it can be resolved
and repaired quickly.
In order to achieve good and appropriate security quality, security managers are required to
make all procedures for carrying out tasks, so that in their implementation there are no errors
and reduce the occurrence of security and safety risks.
These procedures include:
1. Security Concept
2. Standard Operating Procedure (SOP)
3. Implementation Guidelines (Juklak)
4. Technical Guidelines (Juknis), etc.
All of this we organize in a Security Quality Plan (SQP) or Rencana Mutu Pengamanan (REMPAM).
www.satyamitra.co.id
Integrated Security System
TEMPO SCAN TOWER
Fl.32 Kav. 3-4 Jl. HR. Rasuna Said,
Jakarta Selatan, Indonesia 12950
Telp. (021) 7918 3267, 2934 9300 Telp/Fax. (021)79870123
email. admin@satyamitra.co.id
Bomb Detector, Chemical Detector, X-Ray Screening, Guardtour, Access Control, GPS,
communication devices, Night Vision, personal protection equipment and others.
Preparing security personnel who are able to operate these devices properly, means that we
also prepare special training for operators of these security devices.
For example, the application of the use of CCTV, that this device is not just for recording
documentation alone, although handling this documentation also needs sensitive action because
it involves evidence if there is an incident, but how to use this device for Preventive action
(prevention), able to detect criminals or vulnerable conditions, identify the circulation of people,
vehicles and goods. Of course, to prepare these monitors, special training is needed, one of which
is the science of Surveillance Detection.
www.satyamitra.co.id
1. High school education/equivalent
2. Min height 168cm
3. No tattoos / piercings
4. Never involved in criminal acts
5. Never involved in drug abuse
6. Pass the physical / physical exercise test
7. Pass Medical test
1) Not color blind
2) Do not have infectious / congenital diseases
3) Speak clearly and have good hearing
8. Pass Psychotest and Mental Health Test
9. Pass Security Basic Training
www.satyamitra.co.id
To become Satya Mitra
Waspada security personnel,
prospective security members
must undergo a series of
selections and tests that are
required before undergoing
education and training,
including;
Interview Test.
Profile Screening /
Background check.
Adiraga Physical Test.
Health:
Congenital / infectious
disease-free test.
Vision/color blindness test.
Hearing Test.
No varicose veins.
Psychology Test.
Mental Health Test.
www.satyamitra.co.id
Satya Mitra Training Center (SMTC), is a security education and training center
owned by PT Satya Mitra Waspada located at Jl. Saco, Kel. Ragunan, Kec. Pasar Minggu,
South Jakarta. Established in 2012, SMTC has trained thousands of security personnel
and Company employees.
SMTC was built based on the demands of internal needs for qualified and work-
ready manpower, which cannot be fulfilled by external educational institutions. Built
specifically to produce human resources who are ready to work, have dedication and
responsibility in their work, have high discipline and have a good work culture, namely
a work culture that is focused, fast, precise, effective, efficient.
At SMTC we do not only focus on providing specialized Education and Training
and certification for the field:
1. Basic Security Training (SATPAM)
2. Basic Aviation Security Training (AVSEC)
3. Occupational Safety Training
4. Character Building Education for Employee Productivity
5. Training for Flight staff
6. Hypnosis and Neuro Linguistic Program Training
7. Etc.
Basic Security
Training
Aviation
Surveillance
Security
Detection
Training
Drill
Emergency
Tongkat T
Response
SMW
Keselamatan
Drill Fire
Fighter Dan
Kesehatan
Kerja
Often fire hazard prevention is the responsibility of security
members, even though the secured object has its own "Emergency
Response" team, security members are still at the forefront of fire hazard
prevention. Not only that, in prevention efforts, security members often
double as safety supervisors, especially in efforts to prevent fire hazards.
Of course, it becomes ineffective and a risk in itself if the responsibility
given is without being given special training on fire hazards.
Seeing these conditions and needs, PT Satya Mitra Waspada is
responsible for equipping its members with fire fighting knowledge. Not
only technical training on how to fight fires (fire fighter), theory and
practice. But also given an understanding and awareness of the dangers of
fire. Forming a mentality and high concern for the threat of fire, and the
ability to take prevention by being able to detect and prevent sources of
danger that might cause a fire.
This is one of the advantages possessed by our security personnel
from PT Satya Mitra Waspada.
The training method provided to each of our security personnel is in
the form of theory, practice and simulation of events, with a learning period
of 32 hours of material provided during basic security training conducted at
Satya Mitra Training Center, as well as inhouse training at the place of duty.
With the support of trainers who are competent in their fields.
Fire Extinguisher Training is already a mandatory certified training.
So, after going through the firefighter certification training, the trainee will
get the Firefighter Proficiency LENCANA as a sign that he is ready to be in
charge of protecting every asset from the danger of fire.
This firefighter training will also be carried out as a refresher training
which is carried out periodically every 6 months or once a year according to
the conditions where they serve.
The basic training curriculum includes;
1. Recognizing the Basic Theory of Fire
2. Fire Classification
3. Knowing Traditional Fire Extinguisher
4. Familiarity with Modern Fire Extinguishers
5. Fire Hazard Prevention Efforts
6. Fire Fighting Efforts
7. Emergency Response Team Organization
8. Etc.
www.satyamitra.co.id
We equip each of our security personnel with martial arts,
the knowledge we learn is more likely to DESTROY the opponent,
not destroy.
The techniques we learn are how security members are able to
paralyze violent or criminal (unruly) perpetrators with LOCKING
techniques, dropping techniques and SLAMS. Because according
to our job function of securing we limit ourselves to not
destroying but only paralyzing.
Of course in this martial arts we still practice Punching,
parrying and kicking techniques as basic techniques of martial
arts.
We require each of our security personnel to always
practice this martial art, so that it really becomes his provision in
the task of maintaining security and safety, the safety of the
people and assets he secures. we opened a dojo at our
operational office in Kalibata, South Jakarta.
www.satyamitra.co.id
We provide basic shooting training
in our Basic Security education and
training curriculum, the aim is to
introduce them to the what and how of
firearms, so that as members of the
security force they are familiar with
firearms.
At certain levels of position, the use of
firearms is part of their duties, such as
special escort duties.
This training is an important benefit for our security members, because with a
high Safety Procedure will train them to discipline, accuracy in action and
prudence.
In addition, the many procedures that must be followed to hold firearms, we also
teach them about wisdom and wisdom in carrying out their duties.
PT. SATYA MITRA WASPADA
TEMPO SCAN TOWER
Fl.32 Kav. 3-4 Jl. HR. Rasuna Said,
Jakarta Selatan, Indonesia 12950
Telp. (021) 7918 3267, 2934 9300 Telp/Fax. (021)79870123
email. admin@satyamitra.co.id
TRAINERS
Supported by our best trainers, we are always committed to
maintaining the quality of our security human resources, so that
they are always ready and alert, responsive and agile in carrying
out their duties and obligations.
www.satyamitra.co.id
AVIATION SECURITY
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CLOSE PERSONAL PROTECTION
www.satyamitra.co.id
Telp. (+62-21) 7918 3267 – Fax. (+62-21) 7987 123
24Hours Customer Service ; (+62-21) 3333 7001, 3333 7002, 3333 7003
www.satyamitra.co.id
OUR CLIENT
DIVISI WINTEQ
SUDIRMAN MANSION
APARTMENT
TMbookstore
Best Value
PT. FUTABA DENSHI INDONESIA
PT. SUNGINTEX
INDONESIA
Telp. (+62-21) 7918 3267 – Fax. (+62-21) 7987 123
24Hours Customer Service ; (+62-21) 3333 7001, 3333 7002, 3333 7003
www.satyamitra.co.id
OUR CLIENT
“Selama kami bekerjasama dengan PT. Satya Mitra, kami merasa rekan-rekan dari
Satya Mitra memiliki komitmen yang tinggi, mempunyai dedikasi, serta cepat tanggap
terhadap situasi yang ada diperusahaan kami, sehingga kami dapat merasakan
bantuan serta supportnya yang optimal dari mereka”.
- Shinta Permata Sari
Manager Operasional PT. Karsa Surya Indonusa (Gondola Ancol).
“Sisi man power atau tenaga security nya kalau saya bandingkan dengan jasa security
yang lain, Satya Mitra dengan usia yang belum terlalu lama bergabung dengan
perusahaan kami tapi sudah cukup bisa dibanggakan, terutama dalam hal
membangun karakter sebagai tenaga security yang didukung oleh profesionalisme
dan tanggung jawab yang tinggi dari manajemen yang saat ini mengelola Satya Mitra”.
- Endi Subandi
Personalia PT. Astra FSCM
www.satyamitra.co.id
“Kami memiliki visi dan misi untuk menjadikan perusahaan jasa
pengamanan yang terdepan, terbaik dalam kualitas pelayanan, sumber
daya manusia dan sistem pengamanan..”
...Clients Testimony
“…merupakan sebuah bidang yang luar biasa, penyedia solusi dibidang keamanan,
keselamatan dan kenyamanan kerja, usaha dan tinggal. Satya Mitra tetap semangat,
selalu sukses”
- Budi S. Pranoto
CEO ASTRA OTOPART / Owner Tmbookstore
“Saya sudah bekerjasama hampir empat tahun dengan Satya Mitra (sejak 2007),
progressnya cukup bagus selama ini, … saya lihat manajemen securitynya juga cukup,
dan aware terhadap karyawannya juga cukup, sehingga karyawan merasa menjadi
satu bagian dari Satya Mitra”.
- Rudy Andriyanto
HR&GA MANAGER
PT. Astra Federal Superior Chain
Manufacturing Tbk.
CONTAC US :
PT. SATYA MITRA WASPADA
TEMPO SCAN TOWER Fl.32 Kav. 3-4 Jl. HR. Rasuna Said,
Jakarta Selatan, Indonesia 12950
Telp. (021) 7918 3267, 2934 9300 Telp/Fax. (021)79870123
email. admin@satyamitra.co.id
Website : satyamitra.co.id
: satyamitrasecurityguard.wordpress.com
: PT Satya Mitra Waspada
Medan Jakarta Bekasi Tanggerang Bandung Semarang Sidoarjo Banyuwangi Bali Balikpapan