EMPLOYEE TRAINING

&
DEVELOPMENT
THERE IS NOTING TRAINING CAN NOT DO; NOTHNG
IS ABOVE ITS REACH;IT CAN TURN BAD MORALS TO
GOOD, IT CAN DESTROY BAD PRINCIPLES AND
CREATE GOOD ONES, IT CAN LIFT MEN TO
ANGELSHIP.
Mark twain

“Tell me and I forget,

Teach me and I remember,
Involve me and I learn”

- Benjamin Franklin
➢Training ing is an “opportunity” for learning

➢To learn is “ to gain knowledge, skill and ability”

➢As a result of learning, development occurs

DEFINITION

Training is a planned effort by a company to help

employees learn job-related knowledge, skills, and
attitudes.

Training is a planned programme designed to improve

performance and to bring measurable changes in
knowledge , skills, attitude and social behaviour of
employees doing a particular job.” (Biswajeet)

“Training is an art of increasing the knowledge and skills

of an employee for doing a particular job.” (Vasu Deva)
FEATURES OF TRAINING

Skills:
➢Training helps in imparting skills to employee,
➢skills to operate machines, and use other equipments
➢Communication skills
➢Interpersonal skills,
➢leadership skills etc.

Education:

➢Training helps in teaching theoretical concepts and

developing a sense of reasoning and judgment.
➢Understanding and interpretation of knowledge.
➢qualities of mind and character,
➢develop the capacities of analysis, synthesis, and objectivity.
Development:

➢Knowledge about business environment,

➢management principles and techniques,
➢human relations,
➢specific industry of analysis etc. is useful for better management
of the organization.

Ethics:

➢ethics are largely ignored in businesses.

➢Unethical practices are visible in marketing, finance, production,
➢It is important to enlighten all the employees in the organization
about the need for ethical behavior.
Attitudinal Changes:

➢Developing a feeling and beliefs of individual towards others.

➢Attitude affects motivation, satisfaction, and job commitment.
➢Negative attitude need to be converted into positive attitude.

Decision Making and Problem Solving Skills:

Training helps employees

➢to identify problems,
➢collect and analyze information,
➢generate alternative solution
➢and choose the best solution from among the alternatives.
 CHANGED APPROACH TO TRAINING

Early Approach Current Approach

conservative Liberal
Functional Cross functional
Hierarchical Participative
Training at the entry level Continuous
Risk avoiding Risk taking
Seen as a cost Seen as investment
General Goal oriented
Narrow Broad
Learning through case studies Through real problem
IMPORTANCE OF TRANING

For the organisation

Optimum Development of Human Resource –

•Providing training to the personnel increases the skill,
knowledge and talent in them. They can make themselves
capable of occupying positions at higher levels.

Enhanced Utilization of Human Resources-

•Training helps the employee to achieve harmony between the
organizational goals as well as their individual goals.

Increases Productivity-
•Training helps in increasing productivity of the employees.
•Leads to project success
•Brings profit
Assessing weakness
•All of us weakness
•Training helps us to assess our weakness and improve

Increased Innovation
•New ideas are gained
•New ways are learned

Reduced Employee Turnover

•Employees feel valued as they get trained
•They are likely to stay in the organisation

Creates Healthy Work Environment-

•Training and development helps in creating healthy working
environment and it also helps to build good employee
relationships.
Improve Health and Safety-
•Training and development helps to improve health and
safety of the organization.

Improves Organizational Culture-

•helps to develop and improve the organizational health,
culture and effectiveness and it also helps in creating a
learning culture within the organization.

Creates Team Spirit-

•Creates a sense of team work,
•team spirit,
•inter-team collaborations.
Reduced Supervision

Reduced accidents in work place

Higher levels of customer satisfaction:

•employees are able to take care of customers properly

and have better skills for solving customer-related
problems.

Improved quality:

•standards are met when people know what the

organization expects from them
 FOR THE EMPLOYEES
Development of Skills-
•helps in increasing the job knowledge and skills of employee
at each level.
•It helps to expand the horizons of human intellect and an
overall personality of the employees.
•Training increases the skills of employees and they perform
the job better than before.

Enhances company’s Reputation

•Training makes the company more attractive

Increases Morale and Loyalty-

•Training and development helps in improving the morale and
loyalty of the work force.
Improves Quality of Work and Life-
•Training and development helps in improving quality of work
and life.

Improved self-esteem:
•the combination of job satisfaction and peer acceptance leads
to improved self-esteem.

Opportunity to advance in the organization:

•employees who demonstrate excellent performance at one
level in an organization often have the opportunity to advance
to other levels of responsibility.

Increased employee motivation