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Subcontract Agreement for Facility Services

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bnmqwertyuiopasdfghjklzxcvbnmqwe
rtyuiopasdfghjklzxcvbnmqwertyuiopa RFP for Café Management at S&P Global

sdfghjklzxcvbnmqwertyuiopasdfghjklz
15/06/2018

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qwertyuiopasdfghjklzxcvbnmqwertyui
opasdfghjklzxcvbnmqwertyuiopasdfg
hjklzxcvbnmqwertyuiopasdfghjklzxcv
bnmqwertyuiopasdfghjklzxcvbnmqwe
rtyuiopasdfghjklzxcvbnmqwertyuiopa
sdfghjklzxcvbnmqwertyuiopasdfghjklz
xcvbnmqwertyuiopasdfghjklzxcvbnmr
tyuiopasdfghjklzxcvbnmqwertyuiopas
dfghjklzxcvbnmqwertyuiopasdfghjklzx
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Form No: COE-5A-06-0 Page 1 of 20 Effective Date: XXX. X. 2003
This document contains trade secrets and proprietary information of Johnson Controls, Inc. Disclosure of this publication is absolutely prohibited
without the express written permission of Johnson Controls, Inc. 2003 Johnson Controls, Inc. All rights reserved.
 Café Management at S&P Global
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RFP Ref No: PK/2018/SPGB-001 (RFP)

Date: June 14th, 2018

Dear Vendors,
CBRE Corporate Outsourcing (Pvt) Ltd (CBRE) hereby invites you to submit a Proposal for the Management of
Café at S&P Global.
We trust your respective Companies would take this opportunity to express an interest to participate in this
business opportunity.
Please find enclosed a copy of the relevant documentation relating to the above Request for Proposal. This
documentation shall comprise the following:
(1) RFP Covering Document
(2) General Terms & Conditions
(3) Special Terms & Conditions
(4) Schedule 1 – List of site(s)
(5) Schedule 2 – Equipment
(6) Schedule 3 – SLA
(7) Schedule 4 – Scope of work
(8) Schedule 5 – Work order process
(9) Schedule 6 – Score card & KPI
(10) Schedule 7 – Reporting
(11) Schedule 8 – Pricing Structure
(12) General Business Principles
(13) Policy for Health, Safety, Security and the Environment
(14) Drug and Alcohol Policy
(15) Privacy Statement
(16) Exceptions & Exclusions
Further, included within the attached are instructions on the process and how you Proposals should be returned.
Should there be any questions, clarifications required or other matters to be raised, please take note of the
feedback requirements included within the documentation enclosed.
Thank you for your attention to the above matters and that contained herein and we look forward to receiving
your Proposals in due course
Yours sincerely,

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Usman Zafar
Procurement Manager,
Global Workplace Solutions
Tel: +92 21353 06982

Cell: +92 3452069380

E-Mail: usman.zafar@CBRE.com
Internet: http://www.cbre.com

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1. INTRODUCTION

1.1 Objectives of the RFP Process

CBRE’s objectives for this RFP process are:

(a) Expertise: The Supplier to consistently demonstrate & deliver the expertise, whether this be technical,
HSSE or other required of such a service.

(b) Leading: While many of the requirements of the service maybe set from the Client side of things – we are
looking to the Supplier to drive the delivery of this service, including but not limited consideration
alternate methods / process for delivery.

1.2 Summary of RFP Requirements

The Supplier must be able to:

(a) Meet all relevant local and Company standards for delivering of such services including technical and
HSSE competency
(b) Demonstrate capability to deliver to the minimum service standards defined
(c) Demonstrate how the service will be delivered not just stated compliance to the terms or specification
defined herein.
(d) Delivery of project within specified timelines

1.3 Response Considerations

Supplier should observe the following when formulating their response:

(a) Provide the most competitive price

(b) Ensure delivery of high standards in the areas of Health, Safety, Security and the Environment (HSSE)
(c) If not identified within the RFP documents, highlight and bring forth initiatives, concepts that allow the
achievement of stated goals and objectives in a more efficient and effective manner.

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1.4 Schedule
Indicative Timings are as follows
(a) Issuance of Request for Proposal: 15th June 2018
(b) Clarification Questions related to RFP (Pre-Bid Meeting): 26th June 2018
(c) Responding to the queries related to RFP 28th June 2018
(d) RFP Closing Date: 30th June 2018

Note:
Please note that CBRE may amend the above schedule should this be necessary for CBRE.

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2 CONDITIONS OF PROPOSAL

2.1 Response
CBRE invites the Suppliers to respond to this RFP by submitting a response that addresses the requirements set out
in this RFP. All responses must be complete with no pertinent information omitted and should be presented in the
same sequence and numbering system outlined in this RFP document.

Supplier must provide all pricing information in the format requested and in reference to the detail provided in
this RFP of offering a cost competitive and superior customer service level. Supplier must make it clear which
prices or components of price will have fixed pricing for the term of the contract, and to the extent that prices may
change, indicate on what basis this would occur.

If Supplier submits alternative proposals, it must cost these proposals in sufficient detail to enable CBRE to
accurately assess the total cost of implementing such alternate proposal. If necessary and in order to illustrate
costing for the alternative proposal, Supplier may copy or modify the RFP Response Schedules, which are
provided for the conforming proposal, as required. Response Schedules detailing alternative proposals are to be
clearly marked "ALTERNATIVE PROPOSAL".

The supplier must ensure that they will submit two separate proposals in a sealed envelopes labelled “
Commercial Proposal” and “Technical Proposal”

2.2 Compliance
Supplier should respond to all sections of this RFP as per the requirements stated in each section. CBRE may or
may not, at its discretion, consider non-complying Proposals.

2.3 Supplementary Clarification Notice

Supplier is required to study all RFP documents and immediately advise CBRE’s representative of any questions,
clarifications or inconsistency, including any technical, operational or commercial queries.

CBRE shall provide clarification via a Supplementary Clarification Notice.

All such questions and or clarifications shall be consolidated into a single return and submitted to CBRE not later
than 26th June 2018.

CBRE may take the opportunity to meet with each of the Suppliers individually (face to face or via conference
call) to discuss any such questions clarifications received. Regardless of such meeting CBRE will respond by COB
30th June 2018 to all such questions & clarifications in a single response to ensure that consistent information is
provided to all.

CBRE may amend the RFP Documents by issue of a Supplementary Clarification Notice.

The RFP price shall include all costs of compliance with all Supplementary Clarification Notices.

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2.4 Responder’s Responsibilities

It is the responsibility of Supplier to visit sites on which prototype being placed if required and make all the
necessary enquiries prior to the submission of their proposals. It is deemed that all costs arising from the location
and/or condition of the sites, adjoining properties and services, hazards, hazardous material or any special
conditions of the area and the costs of storage of material and/or access to work.

It is also the responsibility of Supplier to document any assumptions it has made in creating its proposal. Should
an assumption not be stated, subsequently be relied upon and proven to be incorrect, CBRE will not be bound to
accept any change in the proposal as a result of such an assumption.

2.5 Proposal Preparation Costs

CBRE accepts no liability for expenses or costs incurred by Supplier in preparation of their replies to this RFP.

2.6 Submissions
Submission’s are to be submitted in a sealed envelope with clearly mentioning the name of your organization. A
large envelope should contain Technical and Commercial proposal in separate envelopes.

Documents associated with the submission must be presented in the following order:
(a) Full Response to RFP
(b) Completed Pricing Sheet
(c) Acknowledgement of Bid bond
(d) Site map understanding letter (letter of intent for the job deployment)

Note:
For the Soft Copy request, narrative or explanatory documents maybe submitted if the supplier(s) wishes in “.pdf”
format. All cost proposals; however, must be submitted in MS Excel format and free from cell protections to
assist CBRE in its review process. To remove the issue of errors being introduced, the Hard Copy version shall be
considered the Price Offer of record. The Tender soft copy will be submitted on the following email address:
SCMPakistan@cbre.com

Hard copy of the tender will be submitted at S&P Global Regional office with the following address:

S&P Global
101-W Al Khair Plaza, Fazal-e-Haq Road | Blue Area | Islamabad | 44000

2.7 Closing Date

The closing date for submitting responses to this RFP is close of business 30th June 2018.

CBRE may not consider any submissions received later than this date.

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2.8 Closing Date Extension

CBRE will not accept requests to extend the closing date for this RFP except under the most exceptional
circumstances and any such change will be at the discretion of CBRE.

Any request for an extension must be lodged with CBRE’s representative as stated in “RFP Submissions”, and
subsequently approved, at least 72 hours before the RFP closing date.

2.9 Contract Negotiations

This RFP does not constitute an offer and the RFP process does not commit or bind CBRE to proceed with any
response, to commence any negotiations with Supplier or to award any Agreement.

CBRE reserve the right to:

(a) Withdraw this RFP
(b) Change any part of this RFP at anytime
(c) Cease negotiations at any time

Should this RFP be withdrawn or negotiations cease, all recipients of this RFP will be required to return all
materials supplied by CBRE during the course of this process to the contact identified in section “RFP
Submissions”.

The participation of Supplier in this process may result in further discussion towards execution of an Agreement.
The commencement of negotiations, however, does not signify a commitment on the part of CBRE to enter into
any Agreement. CBRE reserves the right to negotiate with one or more Supplier after the RFP closing date. In
conducting such negotiations, CBRE may adopt any procedure it considers appropriate and reserves the right to
change that procedure at any time or to terminate Supplier’s participation in that procedure at any time.

2.11 Notification from CBRE

All notifications from CBRE with respect to this proposal will be made in writing and submitted to each Supplier
via e-mail.

2.12 Confidentiality
All information, printed or graphic, contained in this RFP, or obtained by Supplier from or on behalf of CBRE or
any related company is confidential and proprietary to CBRE or CBRE and shall not be used for purposes other
than that of preparing and submitting a response to this RFP. The fact that CBRE and CBRE are conducting this
RFP is strictly confidential. Supplier shall not copy or reproduce any information contained in this RFP or
otherwise provided to them by or on behalf of CBRE or any related company, except when preparing and
submitting the response, and then only to the extent that it is reasonably necessary.

For the purposes of the above statement reference to CBRE may also refer to CBRE’s Client – S&P Global
Pakistan.

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2.13 Response Prices & Pricing Basis

Prices should be inclusive of all costs including the likes of certification fees where appropriate, transportation,
installation and expressed in Pakistani Rupees (PKR) and MUST be presented in the format of the Pricing
Template contained in the associated documentation and based on the information provided.

2.14 Lead Time

The work scope specified in this RFP (or shared separately) may call for the provision of equipment and/or
facilities that Suppliers do not currently possess. Your Proposal should clearly indicate the length of time it will
take the responding company to gear up for the task. CBRE may consider this lead-time when assessing the
Respondent’s Proposal.

2.15 Branding
Use of the CBRE logo is not permitted without the express written permission of CBRE.

2.16 Debarment
If Supplier, or any person on his/her behalf, makes an attempt to canvass, solicit or approach any member of
CBRE (other than CBRE’s representative as stated in “RFP Submissions”), or any of its employees, or another
supplier, contractor, seller and/or franchisee, on any matter relating to, or arising out of this RFP, the RFP
response will be liable to be rejected, and the Supplier liable to be excluded from being invited to participate in
any subsequent RFP's for a given period, or indefinitely, at the discretion of CBRE and CBRE.

Note that CBRE always retains discretion as to which Supplier(s) it invites to submit proposals for any work.

2.17 General Terms & Conditions

The General Terms & Conditions of the contract with the successful Supplier(s) will be based on CBRE’s Standard
Terms & Conditions, which are included in the NSQ Form associated with vendor on-boarding process.

In addition to the above and in accordance with the provisions of its contract with its Client (S&P Global), the
Supplier shall also be required to comply with the following policies and statements of CBRE’s Client.

(a) General Business Principles

(b) Policy for Health, Safety, Security and the Environment
(c) Drug and Alcohol Policy
(d) Privacy Statement

As such, while these are standards of our Client (S&P Pakistan) they are be considered to apply equally to any
contract and service created in Pakistan with CBRE.

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For the avoidance of doubt where S&P is specifically referenced within the aforementioned policies and
statements, CBRE and S&P shall be considered jointly and separately.

2.19 Insurance
CBRE would expect the Supplier to maintain insurance policies for the duration of the agreement for the
following:

(a) Workers’ compensation or Pakistan statutory requirements.

(b) Business or Commercial Automobile Insurance or Pakistan statutory requirements.
(c) Commercial General Liability Insurance..

Wherever Supplier engage sub-contractor(s); in support the Service, CBRE would expect the Supplier to ensure
either party is fully indemnified and held harmless in the event of a claim from such third parties.

2.20 Instructions for Submitting a Written Response

In submitting a response to this RFP, you are to review all sections and confirm responses against the appropriate
sections.

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3 Questions from CBRE

The following provide a summary of the key questions that need to consider and answered in the preparation of
your Proposals.

3.1 Financial
(a) What additional investments would your organisation require to undertake the S&P and CBRE scope of
work? What timeframe would be necessary to make these additional investments?

3.2 Resources and Capabilities

(a) How will your organisation undertake the scope of work as indicated in this RFP e.g. resources and
capacity

(b) How many people full time, part-time and subcontractors would be hired to undertake this type of work?

3.3 Sub-Contractors
(c) If your organisation requires the use of sub-contractor services for this scope of work, please define how
your organisation selects and evaluates appropriate sub-contractors?

(d) Provide details on how your organisation intends to assure CBRE that the level of service by sub-
contractors to fulfil the services as indicated in the RFP.

(e) Provide details on how your organisation intends to assure CBRE that the management of the HSSE
requirements of this contract will be adequate to meet S&P requirements.

4 RFP Documents

(1) RFP Covering Document

This Document

(2) General Terms & Conditions

Appended File – “CBRE general terms & conditions” as shown in NSQ

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(3) Special Terms & Conditions

1. The primary criteria on which the contractor performance will be measured is HSSE standards laid by
Global Innovation and Design Standards of S&P Pakistan in tandem with EHS Policies of CBRE Pakistan.

2. On site Emergency response plan & management system shall be instilled and owned by the site in-
charge mitigate the adverse effects of any prospective incidents enabling the resumption of normal
operations.

3. The contractor visit the site/facility of the proposed project to ensure correct identification of scope,
alternative analysis and impedance identification enabling the contractor to prepare the accurate BOQ.

4. The Bid Security may be forfeited:

(a) if the bidder withdraws his bid for any reason whatsoever;

(b) if the bidder does not accept the correction of his Bid Price as requested by Manager Procurement
hereof; or

(c) In the case of successful bidder, fails within the 14 days to:

(i)Furnish the required Performance Schedule; or

(ii)Provide the written acceptance of the conditions of the Purchase Order.

5. Attached is the Bid Bond (security) which is implemented on the projects with the following slabs.
Filling and submitting that form is mandatory.

Bid Bond on the format attached should be submitted by the vendor while submitting the tender bid in
Commercial proposal Envelope.

(4) Schedule 1
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(Not Used)

(5) Schedule 2 – Equipment

(Not Used)

(6) Schedule 3 – SLAs and Respond & Fix Times

• Successful bidder must have to complete the project delivery within the time specified after this
project is awarded to them within estimated timeline from the date of issuance of PO.

• A late delivery surcharge will be imposed on final billing in the form of credit note in favour of
CBRE.

• 5% reduction in cost would be imposed of every late delivery from the estimated timeline
shared by vendor(s).

(7) Schedule 4 – Scope of work / services / Technical details

The scope of work/BOQ is shared separately in .doc format

(8) Schedule 5 – Work order process

(Not Used)

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(9) Schedule 6 – Scorecard & KPIs

1. Performance monitoring and reporting is mandatory for the contractor upon which the KPI will be
measured.

2. HSSE and performance data scorecard is to be collected on daily basis by the contractor to ensure
that the performance of labour/personnel working on field reflects the contractor’s capability

3. The successful delivery of project within the stipulated time agreed by the contractor, accordance with
the desired quality standard and within the agreed scope of work will make the contractor eligible for KPI
Bonus.

(10) Schedule 7 – Reporting

The project resource sheet and data for per day schedule of operation is to be shared from the
vendors with CBRE project team. It should include the task list itemized by the vendor. Schedule sheet
is to be shared with CBRE team on weekly basis.

(11) Schedule 8 – Pricing Structure

• Please fill cost against every item in the BOQ in the respective columns, cost must be submitted against
each site, do not protect the sheet, we require soft version as well as pdf form.
• Over all discount on the offered prices under each category in terms of percentage should also
mentioned here if we offer you 100% scope …………………. %

(12) General Business Principles

Introduction
The S&P General Business Principles govern how each of the S&P companies which make up the S&P
Group* conducts its affairs.

The objectives of the S&P Group are to engage efficiently, responsibly and profitably in service sector and
other selected businesses and to participate in the search for and development of other sources of energy
to meet evolving customer needs and the world’s growing demand for energy.

Our role is to ensure that we extract and deliver them profitably and in environmentally and socially
responsible ways.

We seek a high standard of performance, maintaining a strong long-term and growing position in the
competitive environments in which we choose to operate.
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We aim to work closely with our customers, partners and policy-makers to advance more efficient and
sustainable use of energy and natural resources.

*S&P Global and the companies in which it directly or indirectly owns investments are separate and
distinct entities. But in this publication, the collective expressions 'S&P' and 'S&P Global' may be used for
convenience where reference is made in general to those companies. Likewise, the words 'we', 'us', 'our', and
'ourselves' are used in some places to refer to the companies of the S&P Group in general. These expressions
are also used where no useful purpose is served by identifying any particular company or companies.

Our Values
S&P employees share a set of core values - honesty, integrity and respect for people. We also firmly
believe in the fundamental importance of trust, openness, teamwork and professionalism, and pride in what we
do.

Sustainable Development
As part of the Business Principles, we commit to contribute to sustainable development. This requires
balancing short and long term interests, integrating economic, environmental and social considerations into
business decision-making.

Responsibilities
S&P companies recognise five areas of responsibility. It is the duty of management continuously to assess
the priorities and discharge these inseparable responsibilities on the basis of that assessment.
(a) To shareholders
To protect shareholders’ investment, and provide a long-term return competitive with those of other
leading companies in the industry.
(b) To customers
To win and maintain customers by developing and providing products and services which offer value in
terms of price, quality, safety and environmental impact, which are supported by the requisite
technological, environmental and commercial expertise.
(c) To employees
To respect the human rights of our employees and to provide them with good and safe working
conditions, and competitive terms and conditions of employment.

To promote the development and best use of the talents of our employees; to create an inclusive work
environment where every employee has an equal opportunity to develop his or her skills and talents. To
encourage the involvement of employees in the planning and direction of their work; to provide them
with channels to report concerns.

We recognise that commercial success depends on the full commitment of all employees

(d) To those with whom we do business

To seek mutually beneficial relationships with contractors, suppliers and in joint ventures and to promote
the application of these S&P General Business Principles or equivalent principles in such relationships.
The ability to promote these principles effectively will be an important factor in the decision to enter into
or remain in such relationships.
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(e) To society
To conduct business as responsible corporate members of society, to comply with applicable laws and
regulations, to support fundamental human rights in line with the legitimate role of business, and to give
proper regard to health, safety, security and the environment.

Principle 1: Economics
Long-term profitability is essential to achieving our business goals and to our continued growth. It is a
measure both of efficiency and of the value that customers place on S&P products and services. It supplies the
necessary corporate resources for the continuing investment that is required to develop and produce future
energy supplies to meet customer needs. Without profits and a strong financial foundation, it would not be
possible to fulfil our responsibilities.

Criteria for investment and divestment decisions include sustainable development considerations (economic,
social and environmental) and an appraisal of the risks of the investment.

Principle 2: Competition
S&P companies support free enterprise. We seek to compete fairly and ethically and within the framework
of applicable competition laws; we will not prevent others from competing freely with us.

Principle 3: Business Integrity

S&P companies insist on honesty, integrity and fairness in all aspects of our business and expect the same
in our relationships with all those with whom we do business. The direct or indirect offer, payment, soliciting or
acceptance of bribes in any form is unacceptable. Facilitation payments are also bribes and should not be made.
Employees must avoid conflicts of interest between their private activities and their part in the conduct of
company business. Employees must also declare to their employing company potential conflicts of interest. All
business transactions on behalf of a S&P company must be reflected accurately and fairly in the accounts of the
company in accordance with established procedures and are subject to audit and disclosure.

Principle 4: Political Activities

(a) Of companies
Act in a socially responsible manner within the laws of the countries in which we operate in pursuit of our
legitimate commercial objectives.

Our Client companies do not make payments to political parties, organizations or their representatives.
Our Client do not take part in party politics. However, when dealing with governments, Client have the
right and the responsibility to make our position known on any matters, which affect us, our employees,
our customers, our shareholders or local communities in a manner which is in accordance with our
values and the Business Principles.

(b) Of employees
Where individuals wish to engage in activities in the community, including standing for election to public
office, they will be given the opportunity to do so where this is appropriate in the light of local
circumstances.

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Principle 5: Health, Safety, Security and the Environment

Client have a systematic approach to health, safety, security and environmental management in order to
achieve continuous performance improvement.

To this end, Client companies manage these matters as critical business activities, set standards and
targets for improvement, and measure, appraise and report performance externally.

We continually look for ways to reduce the environmental impact of our operations, products and
services.

Principle 6: Local Communities

Client aim to be good neighbours by continuously improving the ways in which we contribute directly or
indirectly to the general well-being of the communities within which we work.

We manage the social impacts of our business activities carefully and work with others to enhance the benefits to
local communities, and to mitigate any negative impacts from our activities.

In addition, we take a constructive interest in societal matters, directly or indirectly related to our business.

Principle 7: Communication and Engagement

We recognise that regular dialogue and engagement with our stakeholders is essential. We are
committed to reporting of our performance by providing full relevant information to legitimately interested parties,
subject to any overriding considerations of business confidentiality.

In our interactions with employees, business partners and local communities, we seek to listen and
respond to them honestly and responsibly.

Principle 8: Compliance
We comply with all applicable laws and regulations of the countries in which we operate.

Living by our Principles

Our shared core values of honesty, integrity and respect for people, underpin all the work we do and are
the foundation of our Business Principles.

The Business Principles apply to all transactions, large or small, and drive the behaviour expected of every
employee in every company in the conduct of its business at all times.

We are judged by how we act. Our reputation will be upheld if we act in accordance with the law and
the Business Principles. We encourage our business partners to live by them or by equivalent principles.

We encourage our employees to demonstrate leadership, accountability and teamwork, and through
these behaviours, to contribute to the overall success of S&P.

It is the responsibility of management to lead by example, to ensure that all employees are aware of
these principles, and behave in accordance with the spirit as well as with the letter of this statement.
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The application of these principles is underpinned by a comprehensive set of assurance procedures,

which are designed to make sure that our employees understand the principles and confirm that they act in
accordance with them.

As part of the assurance system, it is also the responsibility of management to provide employees with
safe and confidential channels to raise concerns and report instances of non-compliance. In turn, it is the
responsibility of S&P employees to report suspected breaches of the Business Principles to S&P.

The Business Principles have for many years been fundamental to how we conduct our business and living by
them is crucial to our continued success.

(13) Policy for Health, Safety, Security and the Environment

All S&P activities will be carried out so as to protect the health and safety of employees, contractors, customers
and the community while paying proper regard to protecting the environment. S&P's products will conform with
this policy, and adequate advice will be provided to encourage safe and responsible use. As a minimum, S&P's
activities and products will comply with legal requirements.

To achieve this, S&P will:

(a) provide and maintain healthy and safe work areas and equipment;

(b) review work areas, equipment and work methods, to improve further safety and health, in the belief that
all injuries and occupational illnesses can be prevented;

(c) provide systems of work to prevent accidental releases and spillage’s, and seek to eliminate over time all
other discharges to air, water and land that may be harmful to the environment;

(d) provide health, safety and environmental training for employees;

(e) employ only those contractors who attain the same health, safety and environmental standards as S&P;

(f) provide products which are able to be used safety, without endangering the health of users or others, and
which can be used in a way that does not harm the environment; and

(g) Develop and maintain emergency procedures, which, in the event of an accident, minimise any harmful
effects.

All managers, supervisors and contractors are accountable for health safety and environmental performance in
their areas.

All employees have a responsibility to follow rules for safe and healthy operations and to report hazards to their
supervisors.

Everyone is expected to use all their skills and knowledge to improve safety and to protect the environment.

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Our commitment to health, safety and the environment is as important as our commitment to other business
objectives, and will be assessed regularly as part of the annual performance appraisal.

(14) Drug and Alcohol Policy

In order to minimise risk to safety and the environment, the Contractor, its employee’s agents and sub-
contractors will abide by the following S&P guidelines on drug and alcohol abuse.

It is prohibited being on S&P business or locations while impaired by alcohol or drugs.

Possession, distribution, sale or consumption of alcohol on any S&P site is not permitted without specific S&P
senior management approval.

Use, possession, distribution or sale of illegal drugs is prohibited. This prohibition applies to legally purchased or
prescribed drugs used illegally.

Where there are grounds to suspect impairment, Contractor or sub-contractor personnel may be requested to
leave the site and senior management and security will be notified.

If alcohol or any substance suspected to be an illicit drug is found in the possession of a Contractor or sub-
contractor on S&P premises, this will be secured and line management and security notified.

The Contractor will undertake before commencement of work to inform all of its employees and sub-contractors
attending S&P sites of the above provisions.

(15) Privacy Statement

Where the Supplier will receive, collect or handle Personal Information in the course of performing the Services,
the Supplier shall ensure that it has taken and continues to take all appropriate technical and organisational
measures against unauthorised or unlawful processing or disclosure of the Personal Information and against
accidental loss of, destruction of, or damage to the Personal Information.

The Supplier shall comply with all lawful directions issued by CBRE regarding the handling of Personal
Information that the Supplier receives or collects in the course of performing the Services

The Supplier shall indemnify CBRE against all loss, damage or liabilities of whatever nature (including legal costs
on a full indemnity basis) which may be suffered or incurred by CBRE as a result of or in connection with any
prosecution or civil or other action under legislation in any jurisdiction relating to the improper use, handling or
disclosure by the Supplier of any Personal Information in connection with the performance of its obligations under
the Agreement.

CONFIDENTIAL RFP Issue 19/20

 Café Management at S&P Global
RFP COVERING DOCUMENT

(16) Exceptions & Exclusions

The Supplier shall detail herein a complete list of exceptions; exclusions and all items not included in his
Submission, but which the Supplier considers are required under the proposed Contract to complete the Work.

Items specified to be furnished by the Company or others should not be listed.

Should The Supplier not stipulate any exceptions or exclusions under this schedule, then the RFP shall be deemed
to be all inclusive with the intention that The Supplier shall be wholly liable for providing all Materials,
Construction Equipment, Services, Facilities and all other things necessary for the satisfactory completion of the
Services and performance of the Supplier in strict accordance with the Company’s information and documents
referenced therein.

CONFIDENTIAL RFP Issue 20/20