Quality Manager

Randfontein, South Africa

Full-time

Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the
global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and
laboratories, working together to enable a better, safer and more interconnected world.

Job Description
Operate to the highest standard of ethics as indicated in SGS integrity programs
Assist with strategic planning for quality in the Division
Fulfill the role of Quality Manager as per ISO17025
Maintain an up to date scope of testing and co-ordination of the documentation and standard operating
procedures required to comply with laboratory ISO accreditation
Facilitate and monitor method validation process in the Geochem Division
Review quality control data for trends, biases or problems
Determines control limits for standard reference materials
Facilitate external audits, follow up and resolve external audit action items
Reviews and statistically trends PT results
Evaluate, review and monitoring of the re-assays in the Geochem
Coordinate the database for re-assays billing.
Manage the process of document control for the laboratory
Manage and facilitate the proper Management of Change in the Geochem
Coordinate and administer the improvement systems
Build relationships with all technical and professional personnel
Assist with the evaluation and root cause analysis of proficiency tests, customer complaints, and
improvement requests
Provide planned quality related training and awareness as required
Facilitate and plan all management reviews
Comply with health, safety and environmental acts, regulations and requirements
Work with a safety conscious attitude and demonstrates good and safe work habits

Participate and form part of Operational Integrity projects and campaigns

Apply Check status process and use the Stop Work Authority whenever the control of risks is not clearly
established and understood
Adhere to all quality and safety requirements of the SGS management system.
Perform any other reasonable tasks as assigned by direct line manager.
Must have valid driver’s license. Transporting od samples on site.
 Assist with the training on new methods and/or procedures.

Qualifications
Education

BSc, BTech or National Diploma in Analytical Chemistry or Science and/or proven years of laboratory,
knowledge, skills and experience sufficient to be recognized as a qualification through – Recognition of Prior
Learning
ISO or College Quality Assurance Program Diploma
Grade 12 / Matric or N3 with Mathematics and Science as subjects

Experience

8 Years work experience in a testing environment

5 Years management system experience (ISO 9000, 17025 or other)
Advance Microsoft software experience
Document and report writing experience
Statistical Quality Control knowledge

Required Skills

Self-motivator
Excellent problem-solving skills
Outstanding Attention to detail
Excellent interpersonal skills and the ability to work with a variety of personalities
Good verbal and communication skills
Ability to consistently meet deadlines
Ability to work both independently and as part of a team
Superb organizational skills and concern for order
Effective planning skills
Ability to multi-task and handle several issues simultaneously
Ability to maintain a positive and professional attitude when dealing with escalated issues

Job Location

26°01'30.3"S 27°35'20.3"E
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