A Recruitment

Sr. Number
Metrics
No. /Percentage

A.1 Applicants per job opening Number

A.2 Cost per hiring Number

A.3 Early turnover Percentage

A.4 Hiring Success percentage Percentage
A.5 Offer acceptance percentage Percentage
A.6 Open positions %age Percentage
A.7 Selection percentage Percentage
A.8 Time to close positions Number
A.9 Candidates call back rate Percentage
A.10 Candiates per hire Percentage
A.11 Fill rate

B Attrition / Retention
B.1 Attrition rate Percentage
B.2 Retention rate Percentage
B.3 Atrrition Reasons Percentage
B.4 Satisfaction Percentage Percentage
B.5 Average Tenure of employees Number

C Performance Management
C.1 9 Box Numbers
C.2 4 and above ratings Percentage
C.3 KRAs achievement percentage Percentage
C.4 No. of new clients added Numbers
C.5 Increased business from existing clients Percentage

D Training and Development

D.1 Cost of Training per employee Number
D.2 Training Satisfaction percentage Percentage
D.3 Training effectiveness percentage Percentage
D.4 No. of new leaders percentage Percentage
D.5 Increase in profit due to training Percentage

E Compensation and Benefits

E.1 Percentage of increment in Basic salary Percentage
E.2 Increased outgo on Annual compensation Percentage
E.3 Contractual Staff compensation percentage Percentage
E.4 Benefits percentage Percentage
E.5 Salaries of Support staff Percentage

F Payroll
F.1 Overtime Percentage Percentage
F.2 Productivity incentives percentage Percentage
F.3 Maximum leaves months Period
F.4 Attendance Bonus cost Percentage
F.5 Payroll processing errors Percentage
Formula

NA

Total recruitment cost (internal + external) / Total onboardings

[Number of new joinees leaving within one year / total workforce] * 100
[Total satisfactory hires/Total hires] * 100
[Number of offers accepted / offers made] * 100
[Total open positions / total workforce in the company] * 100
[No of selections / No. of applications received] * 100
No. of days from vacancy notification to Acceptance of offer
[No. of candidates who called you back / No. of candidates who said they will call you back] * 100
[No of selections / No. of candidates that a manager has interviwed before finding right hire] * 100
[No of vacancies closed / total number of vacancies] * 100

[No. of separations / Avg. No. of employees] * 100

[No. of individual employees who remained employed for entire measurement period / Total No. of employees at
start of measurement period] * 100
[Number of employees left due to a particular reason / Total employees who left in a particula period] * 100
[No. of employees who will recommend the company as a best place to work/Total No. of employees] * 100
Average of employees service in the company

Make 9 Box post performance appraisal based on ratings

[Number of employees who got 4 and above ratings/Total workforce] * 100
[No. of employees who achived the KRAs targets/total employees] * 100
No. of new clients added in a particular period
[Increase in the business from existing clients this year/Total business from existing clients in the last year] * 100

Total training cost/Total number of participants

[Number of employees who gave satisfactory and above ratings/Total participants] *100
[Number of employees who passed the evaluation test post training/Total participants] *100
No. of new leaders developed in a measurement period/Total competents leaders in the company] *100
[Increase in profits/expenditure on trainings]*100

[Increment amount in Basic salary/Total Increment amount] * 100

[increase in annual CTC of all employees]/last years annual CTC of all employees] * 100
[Contactual staff compensation/Permanent staff compensation] * 100
[Total cost of periodic benefits or retiral benefits/total annual CTC of all employees] * 100
[Salaries of Support staff/Total annual CTC of all employees] * 100

[Cost of Overtime/Total salaries paid to all employees in a measurement period] * 100

[Total spend on productivity incentives/total annual CTC expense on all employees] * 100
Months in which the number of leaves or vacations are higher
[Cost of total Attendance bonus/increase in profits due to reduced absenteeism] * 100
[Errors in number of employees payroll processing/total employees in the company] * 100
Remarks

Source wise graphs (eg. Naukri, Monster, News paper, Employee referrals
etc.)

Internal cost - eg. Recruiter salaries+Refrral Bonuses+other internal

overheads etc.
External cost - Manpower agency cost+job portal costs+Medical
examinations+Background verification+cost of assessment tools such as
psychometric assessment etc.

(for internal team as well as external agencies or portals)

200 20 10

Pie-chart
Eg. Health Insurance, Retirement benefits, Vacations cost etc.