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An Analytical Review of Failed Water Public-Private Partnerships in Developing Countries
An Analytical Review of Failed Water Public-Private Partnerships in Developing Countries
doi: 10.1680/jmapl.18.00042
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Developing Countries
Affiliation: Department of Civil and Environmental Engineering, The Hong Kong University of
The Hong Kong University of Science and Technology, Clear Water Bay, Kowloon, Hong Kong.
E-mail: zhangxq@ust.hk
Developing countries have adopted public−private partnerships for water infrastructure utilities
because of rapid urbanisation and economic growth along with the public sector’s lack of
capital and technical capacity. However, water public−private partnerships have shown mixed
results; many of them have encountered problems and even failed. Motivated by such failures,
this study aims to explore the reasons behind failed water public−private partnerships in the
last two and a half decades. Cases of 16 failed water public−private partnerships from different
developing countries and regions have been compiled and thoroughly investigated, which
incapability of the public sector, poor technical performance of the private sector,
macroeconomic instability, conflicts between public and private sectors, social and political
related laws and others. The failure reasons identified are further analysed to develop their
casual inter-relationships through events mapping. Outputs of this study would facilitate
Adequate infrastructures (water utilities, roads, ports, communication and energy utilities) are
indispensable for the economic upturn, poverty reduction, and social well-being. Recent
decades have witnessed upwards trends in the engagement of the private sector in the form of
public−private partnerships (PPP) to deliver such services. However, PPPs in the water sector
have attracted criticism in the past due to its sensitive nature concerning the human rights to
access water and pro-poor governance, and the ability to evoke political and social unrest
(Prasad, 2006; Wibowo and Mohamed, 2010). In spite of the controversy, water PPPs gained
Environment in Ireland, which declared water as an economic good to address misuse and
scarcity issues (Wibowo and Mohamed, 2010). With considerable embracement of water PPP
policy in developing countries since then, following its backing from the World Bank and
OECD in the wake of low coverage and quality, public sector inefficiencies, and insufficient
funding (Ameyaw and Chen, 2015), 962 projects have been realised with a modest investment
Empirical literature and econometric studies conducted on water PPPs reported mixed
2003; Casarin et al., 2007; Kayaga, 2008) and PPP implementation and private capital (Hall
and Lobina 2006; Casarin et al. 2007). Published case studies have reported below par
performance of water PPPs, disputes during project execution, and contract terminations
Consequently, the researchers have strived hard on designing water PPP protocols,
exploring success factors, and devising policies, in different sociocultural settings and in
general. For instance, Ameyaw et al. (2017) explored critical success factors for attracting the
private sector in water supply PPPs in developing countries. Zhong et al. (2008) examined how
to successfully involve the private sector in water PPPs in China. Lee (2010) and Lobina (2005)
investigated the interaction between government and the private sector in water PPPs in China
and Latin American respectively. Wibowo and Mohamed (2010) focused on risk allocation in
water PPPs in Indonesia. Despite all such code of conducts and procedures delineated through
extensive research, considerable water PPP attempts have resulted in failures. Flawed project
designs and inappropriate circumstances have led several governments to remunicipalise water
Water PPPs are complex projects and do not always lead to success until rigorously
planned, carefully considering a wide array of factors ranging from purely social issues to
precise technical parameters. Therefore, finding and analyzing such potential failure reasons
has become necessary to comprehend the phenomenon behind water PPP failures. For this
purpose, a case study analysis of 16 failed projects from developing countries have been
undertaken, which revealed several potential failure reasons pertaining to PPPs in delivering
water infrastructures. The study examines the potential failure reasons in connection with their
regions.
2. Literature review
The literature on critical success factors (CSFs) for PPP project delivery is enormous, covering
both general PPPs and specific models/types. Tiong (1996) revealed six CSFs in winning
from experts explored CSFs for general PPPs and disclosed five key CSFs groups: 1) economic
with strong technical strength, and 5) favorable investment environment. Li et al. (2005)
investigated the significance of eighteen CSFs for the UK construction industry and found
strong private consortium, appropriate risk allocation, and available financial markets as the
most important factors. Chan et al. (2010) adopted factors from Li et al. (2005) and surveyed
from experts in China. The responses highlighted favorable legal environment, appropriate risk
allocation and risk sharing, commitment and responsibility of public and private sectors, and
stable macroeconomic conditions as the most critical factors. Ameyaw and Chan (2016)
derived 14 CSFs for water PPPs from case studies and literature. Verification from experts
such as risks (Ameyaw and Chan, 2015), government roles (Kumaraswamy and Zhang, 2001),
concessionaire selection (Zhang, 2004a; 2004b), and finance (Zhang, 2005b). These
realising effective PPPs, but the bitter truth is, despite all this massive research, the actual
ground execution in the water sector has witnessed failures especially in developing countries.
Therefore, it was imperative to investigate the underlying reasons that drove water PPPs to
failure.
The World Bank’s Private Participation in Infrastructure (PPI) database is used as a primary
source which contains data on more than 7000 projects in various infrastructure sectors,
including 962 water PPPs from 1990 to 2016. The database provides useful statistics for each
project such as investment details, type of PPP contract, sponsor, debt provider, and
government support. However, the PPI database has certain limitations. For instance, it does
not contain detailed descriptions about what exactly happened in the project. Basically, this
data can be used as a reference and details about the projects could be obtained through online
available documents such as journal papers, conference papers, books, dissertations, websites,
news articles, organisational and non-organisation reports, and other sources such as interviews.
Therefore, the search for cases is then extended to online archives containing ‘failed water
PPPs’ tags which yielded hundreds of documents citing water PPP failures.
and available online documents, are passed through two phases to assess. Phase one is
designed to determine if the project is really a failure as per the criteria established through
literature review in Table 1. Initially, 71 projects fulfilling the criteria were placed in the list of
Phase two is to map the stories for the projects that have successfully satisfied phase 1.
Sketching individual events in timeline sequence for each case then allowed in the
determination of the failure scenarios. Events were placed in the descending order of time of
their occurrence, and any missing information was searched through online documents. Cases
still with incomplete stories, not being able to fully illustrate the failure scenarios, were
removed from the list. For the cases with complete stories, a, non-negative events which did
not bring any ill-effect to the project were separated and negative events representing the same
domain were consolidated and termed as potential failure reasons. In this way, we were left
with potential failure reasons and the casual inter-relationships between them. Ultimately, 16
case studies in total were finalised with complete pictures of the failure scenarios, are listed in
table 2. Case studies followed the World Bank’s geographical categorisation of developing
countries, depicted in Figure 1. Potential failure reasons found through phase one and phase
Asia’s earliest water PPP was signed in the Philippines in 1960; however, water PPPs gained
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deregulate and stimulate investment in infrastructure; others started to adopt them on ad-hoc
and trial basis, while China becoming one of the largest water PPP markets in the world
(Jensen, 2016). According to the World Bank PPI database, from 1990 to 2016, the East Asia
and Pacific (EAP) region has gained a significant share, i.e., 38.8% of the total water PPP
investments in developing countries. Roughly, 54% of the water PPPs in the region are BOTs,
i.e., 281 out of 523. This appetite for BOT projects shows the insufficiency and demand for
most popular water PPP model with 134 projects. The database also depicts a handful of
A large number of BOT and ROT projects shows that private investors have full
confidence in this region and they view this region’s potential for PPP business. Investors have
shown much interest in China, Indonesia, Malaysia, Philippines, Thailand, and Vietnam;
especially in China where about 90% of the regional projects are located. Furthermore, it is
also to be noted that China has the largest number of water PPP projects in the whole
developing world.
On the other hand, in the South Asia (SA) region, although 90% of the population has
access to water, the quality is questionable since much of the water is supplied through public
stands. Only 25% of the water is supplied through piped networks and continuous water supply
is rare (Andres et al., 2014). Therefore, a huge investment is required to overcome the water
infrastructure deficit in the SA region. According to the World Bank PPI database, SA water
of the water PPP projects are located in India; however, investors have shown interest in other
large metropolitan cities such as Karachi (Pakistan) and Kathmandu (Nepal) (Budds and
McGranahan, 2003).
Both EAP and SA have to offer excellent PPP business opportunities that may profit
investors and bring solutions to water infrastructure deficits. However, the often occurrence of
water PPP failures is an alarming sign that may restrict the potential investments from
international markets. In the seven sampled case studies, i.e., five from EAP and two from SA,
‘incapability of the public sector’ is identified as the major contributor to failure in water PPPs.
Examples are the cases of ‘Project_EAPCh2’ in China, where the public sector was unable to
draft the proper PPP contract (Meng et al., 2011); ‘Project_EAPMa3’ in Malaysia in which
public sector partners were unable to make proper cross-subsidy strategies for users (Tan,
2008); and ‘Project_SAIn2’, India where an existing deficient system is privatised without the
China, in spite of having no prior experience, the municipal government directly negotiated
with the private company without employing or taking advice from legal and investment
consultants. Because of this act, the company drafted the contract which was later agreed upon
by both parties. The company was promised a high return rate by the municipal government,
averaged at 18.2% and maximal at 21%. To ensure a high rate of return, the government had
two options; either increase the tariff or provide a subsidy. Both options were unacceptable to
them and this led to the termination of the agreement (Meng et al., 2011; Wei, 2014). In
10
metering; however, no significant investment for network extension and improvement was
included in the contract even though an efficient network is a prerequisite for ameliorating
service quality and revenue collection. It was because of this deficiency that the private sector
failed to supply water continuously even for one hour, which led to a violent political and
public opposition to the project. High meter cost was another reason cited for this public outcry.
Political opposition started as soon as the PPP contract was signed in 2008. Protests escalated
in 2010 after the elections and eventually a state-owned public company took over the project
Apart from such problems, one PPP (Project_SAIn1) witnessed ‘lack of transparency’.
Other problems, related to the private sector and the socio-political nature, such as provision of
poor water and low service quality (Project_EAPIn5, Indonesia), political interventions
increased commercial user tariffs to subsidise the household tariffs. Subsequently, commercial
users refused to pay. Household users, which were not billed before privatisation, also refused
to pay. Due to non-payment, the government reduced the tariff increase several times. However,
the revenue collection remained lower than expected; only 37% of customers paid their bills in
1998 (Tan, 2008). Furthermore, the government later promised to pay compensation to the
private sector for lower revenue collection; nevertheless, it failed to do so. Consequently, the
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household users in 2000 escalated to RM72 million and RM144.3 million, respectively (Tan,
2008). Non-payment of bills by the users seriously affected the financial stability of the private
partner, and the government was not willing to do anything about it. At first, government
authorities were reluctant to enact legislation on penalties for non-payments, and second, when
they did enact legislation, they were not willing to enforce it. Hence, the users continued not
paying outstanding bills without having any fear of being penalised. Non-payment of bills,
tariff reductions and the government’s failure to enforce payments caused an accumulated loss
of RM332.9 million, and ultimately the private operator withdrew with the ministry of finance
purchasing its shares after only seven years into the contract (Tan, 2008).
The Asian financial crisis of 1998, hit two projects in the region; ‘Project_EAPPh4’,
the deal, the private consortium inherited US$800 million of foreign denominated debt of the
public utility, MWSS. The local currency devaluated by 56%, as a result of 1998 Asian
financial crisis, which doubled consortium’s debt and resulted in a serious financial crisis for
them (Negishi, 2010; House, 2014). Consortium then asked for an immediate increase in tariff
for exchange rate loss recovery but was only granted a small tariff increase; i.e., Peso (local
currency) 0.26 to cover the loss throughout the remaining project contractual duration.
Consequently, Maynilad declared force majeure and halted paying the concession fee on
account that its concerns were not addressed, which caused agitation in the relationships
between the public and private sector. In October 2001, MWSS and consortium renegotiated
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recovery in the following 18 months. Apart from this, MWSS also relaxed some capital
expenditure requirements, but consortium still did not pay the concession fee, which reached
US$200 million in 2005 (House, 2014). Later, consortium’s negotiations with the regulatory
office in 2002, intended for resetting the rates so that the concessionaire could acquire
sufficient return while meeting targets, did not go smoothly. Shortly afterward, consortium
filed a lawsuit against MWSS, on account of breaching the contract and failing to cooperate
during the rate resetting negotiations, and demanded reimbursement of US$303 million for
capital expenditure. MWSS, which was already furious on the private sector for not rendering
concession fee, responded by citing consortium breaches of the contract, and non-payment of
the concession fee. The case went to international arbitration which ruled that neither of them
was at fault and in November 2003 ordered consortium to pay the concession fee immediately.
Upon hearing this, consortium declared bankruptcy and exited from the contract (Wu and
In ‘Project_EAPIn5’, Indonesia, due to the 1998 Asian financial crisis, inflation rose to
120%. However, public sector did not increase the tariff because of public opposition but had
to pay the adjusted payment, due to inflation, to the private sector due to the discrepancy in the
tariff mechanism in the contract. According to the contract, ‘water charges’ and ‘water tariffs’
were interpreted separately. ‘Water charges’ were the charges paid by the public sector to the
private sector, subjected to change after every six months. Whereas ‘water tariffs’ were the
charges paid by the consumers to the public sector. Due to the fact that consumers were already
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‘water charges’ after every six months. This resulted in the public sector’s huge financial loss
accumulated to around US$54 million by 2010 (Leong, 2015; Zamzami and Ardhianie, 2015).
The provincial government later covered the loss from public money. Apart from this,
consumers were dissatisfied with the poor water quality and billing inefficiency. Besides
consumers, staff workers were not satisfied as well. 2,800 workers were transferred to the
private company after the PPP was finalised, but none of them got a basic salary increase
during the privatisation. On the other hand, the workers directly hired by the private company
later received better incentives (Nugroho, 2010; Zamzami and Ardhianie, 2015). The flustered
water workers and consumers later formed an organisation called KMMSAJ aiming to end the
privatisation and took the case to the court. This lawsuit put pressure on the government, and
the Governor of Jakarta declared in March 2013 that privatisation would be terminated
For the other two cases, ‘Project_EAPIn1’, Indonesia and ‘Project_SAIn1’, India, they
failed in the early stages of the PPP process. ‘Project_EAPIn1’ in Indonesia, failed due to one
private consortium partner not being able to secure funding for investment, as required for
running the project. The private company withdrew from the 30-year concession project in
2002, which was only signed in 2001 (Food & Water Watch, 2008). Whereas in
‘Project_SAIn1’, India, public protest as a result of the lack of incentives for poor communities
in the contract led to the cancellation of the privatisation process. The whole process was kept
secret by the bureaucracy and politicians, but eventual leakage to the public resulted in massive
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2007).
Europe and Central Asia (ECA) is distinct from other regions due to having sophisticated urban
systems with high network coverage. However, these systems are breaking down because of
aging and poor maintenance. Private sector participation in the water sector has shown diverse
results in different ECA countries; some countries have achieved success in institutional and
financial performance while others have suffered from bad privatisation experiences. This
difference in outcome can be attributed to the fact that some of the countries were under the
control of the former Soviet Union, which had a central planning system. At the time of
transition, satellite countries had no prior experience of the market system. Other countries,
especially those in Central and South East Europe, were affected less severely from the Soviet
Union economic dissolution because of fewer economic links (Maslyukivska et al., 2003). In
general, this region was able to attract decent investment after the transition. As reported by the
World Bank PPI database 2016, ECA shared a fair 6.16% of the global water PPP investment
Our sample case studies highlighted some failures reasons resulted in the downfall of the
In this region, tariff hikes as a result of privatisation was the major failure reason found in
public sector had to reduce tariffs due to public dissatisfaction in 1999, which became a major
point of contention between the public sector and private operators. In 2002, operators insisted
that the public sector should double the price of water supply and tenfold for sewerage and
supported their argument by referring that the high inflation rates justify this demand. But the
public sector refused to increase the rates. Eventually, operators declared bankruptcy and
thereby withdrew from the contract (Cinar, 2009; Ilhan, 2015). Similarly, privatisation resulted
in significant tariff increases in ‘Project_ECAHu5’, Hungary. Apart from tariff increases, the
company failed to meet investment obligations and did not reveal financial reports in a
transparent way. When the city management attempted negotiation, in the light of these issues,
the private company refused to start negotiations. City lawyers interpreted it as ‘a breach of
contractual obligations to undertake negotiations in good faith’. The City decided to buy back
the shares from the private owners resulting in legal proceedings. Finally, both parties agreed
on a compensation of EUR 10 million, out of court, paid by the National Government (Water
bills, and too high management fees guaranteed to investors became the reasons for the
political demand for remunicipalisation. The city council of Budapest guaranteed a high
management fee to the private companies on a yearly basis. More than EUR100 million had to
be paid to companies by the end of the contract. Furthermore, the tariff rates were hiked more
than double, between 1997 and 2012, adjusted for inflation and exchange rate loss, but the
increase was criticised for being too high in comparison with other developing countries and
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prices. The contract was terminated in 2012, before its legal termination date in 2022 (Susanne
Refusal of the concessionaire’s demand for guarantees by the government became the
private operator demanded a guarantee from the government in the form of future tariff
increments. However, the tariff calculation methodology presented by the operator was rejected
by the national regulatory agency, which led to the termination of the project, before any
investment was made, and before project operations began in 2003 (Maslyukivska et al., 2006).
According to the World Bank PPI database, between 1990 and 2016, the highest amount of
investment in water PPPs has been made in Latin America and the Caribbean (LAC) compared
to any other region in the developing world. A large number of contracts have been
implemented in Argentina, Brazil, Colombia, Chile, and Mexico, and a few projects have been
enacted in countries such as Bolivia, Ecuador and Peru. About 83.5% of the projects were
BROT, BOT, and ROT. BROT was the most adopted model with 139 projects. There are
several aspects which attracted large investment in this region. Firstly, many cities are large
with huge populations and a sufficiently large middle class. Secondly, existing systems are
poor and require change (Budds and McGranahan, 2003). Although LAC attracted a lot of
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In Mexico, a lack of transparency marked the ‘Project_LACMe3’ PPP process right from
the beginning of the contractual process. The PPP contract terms and the council decisions
were not disclosed to the general public. Moreover, tariffs were increased at least two-fold. For
some users, re-categorisation of customers for tariff payments after PPP, caused a four-times
increase in tariffs (Garza, 2015). However, the increase in tariff did not represent any
published many articles showing public dissatisfaction with privatisation. Quite a number of
complaints were registered with the State Human Rights Commission and the Ministry of
Health requesting system rectifications. Some complaints were entertained but mostly ignored.
Ultimately, the municipality decided to remunicipalise the water services after popular and
‘Project_LACBo2’, Bolivia, failed after violent public protests erupted due to high tariffs
and monopoly rights were given to the private sector. The project was badly affected by the
carelessness in awarding exclusivity rights to the concessionaire and the lack of integration of
local small-scale service providers in the system. The private operator was given the exclusive
rights to exploit water resources including the areas where the sources of irrigation water for
farmers and drinking water for small communities were located. Farmers felt threatened that
they would be charged for irrigation water usage. Furthermore, small-scale providers and
vendors who supplied water through tanks in houses were prohibited under the monopoly
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vendors joined the massive protest against privatisation (Bustamante, 2004). In addition,
substantial tariff increases despite the low purchasing power of customers created much
discontent among users. An average tariff increase of 35% was imposed immediately after the
private operator took over; yet system improvement did not justify it. Low-income users faced
an increase of 10% but high-income customers faced as high as 106% increase in tariff. For
some people, the tariff approximated 20% to 25% of their monthly income. All these led to a
series of violent protests, famously known as the Cochabamba water war, which led to the
contract termination (Nickson and Vargas, 2002; Claridge, 2006; Bonnardeaux, 2009). In
‘Project_LACBo4’, Bolivia, the private consortium and the National Government negotiated
directly on contract terms without the participation of other stakeholders which marked a lack
of transparency (Hailu et al., 2012). The area that created much dispute was ‘no geographical
criterion in the contract’; the private sector exploited it and refused to provide network
coverage to poor areas which required extensive piping. In addition to this, poor classification
of users for tariff payment resulted in massive tariff hikes for many users. Also, a number of
hidden costs such as a 2% regulation tax imposed on the private operator was directly passed
on to the users (Laurie and Crespo, 2007). The private sector was also accused by the general
public of polluting Lake Titicaca, and household users complained about the low water
pressure. Consortium’s mediocre technical performance, tariff hikes and refusal to provide
coverage to poor areas led to a massive public outcry in August 2004 that resulted in the
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the exchange rate and other PPP associated laws can lead to a project failure. In January 2002,
the 9th year into the PPP, the new administrative regime passed an ‘economic emergency law’
to put an end to the ‘Peso pegged to USD at the rate of 1-1’. The Peso devalued massively 3.5
times which made private sector debt almost triple suddenly (Casarin et al., 2007). The only
way out for the private sector was to increase the tariff but the law forbade this and made it
obligatory that the tariff had to be calculated based on the previous conversion rate of 1-1. The
private firm asked for a tariff increase and attempted negotiations with the government.
Negotiations, however, failed and the private firm was not guaranteed any tariff increase. The
government canceled the contract and formed another state-owned firm which took over the
PPPs have grown in developing countries/regions; however, PPPs in the water sector had
remained modest in the past two and a half decades. This gap may be attributed to the fact that
many developing countries across different regions have witnessed bitter water PPP failure
experiences. Case studies showed that some failure reasons are specific to a particular region
while others are common, e.g., soaring tariffs after privatisation, which is a top failure reason
found in every region. Moreover, water PPPs rarely failed due to a single reason. It is normally
The geographical analysis illustrates the dominance of certain failure reasons in particular
regions; e.g., in EAP and SA, the majority of failures occurred due to the incapability of the
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provision for network improvement, and insufficient incentives for the community all reflect
the incapability of the public sector. Whereas LAC and ECA regions dominate with ‘high
tariffs’, in LAC, ‘lack of transparency during the contract process’ also dominates equally.
With reference to the potential failure reasons revealed in this study, we propose the
and 4) safety, health and environmental, that reflects PPP objectives and
2. Risks should be meticulously identified and properly allocated between project parties.
Irwin (2007) stated that allocate the risk to the party that can best able to 1) influence
the likelihood of the risk occurrence, 2) anticipate the risk on project outcome, and 3)
3. The prime objective of the private sector for participating in a PPP is to secure
before initiating the bidding process. Tariffs should be kept at an affordable level.
21
5. Public sector’s capability can be enhanced by hiring external (legal, financial, and
parties. Regular meetings should be hosted between the public and private sector to
negotiations. This process should ensure transparency and prevent unfair privileges
This research has analyzed and compared the failure reasons of water PPPs in developing
countries across regions based on case studies and provided some recommendations for the
improvement of future PPP practices. This is a preliminary study and there are some obvious
limitations. Currently, we only have focused on developing countries. Water PPP experiences
and lessons in developed countries will be explored in the future. In addition, we will conduct
significance of the identified failure reasons. Such future studies would facilitate the policy
development towards efficient and successful water PPPs by drawing more thoughtful insights
from a comparison of developing and developed countries and soliciting constructive opinion
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Acknowledgement
This study is financially supported by the National Natural Science Foundation of China
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