Salesforce for Technology

Drive Recurring Revenue

Drive resiliency and revenue consistency with the “as-a-service” (XaaS) model.

Here’s how it works. What’s included in the solution:

Create efficiency and predictability across the entire customer lifecycle
by shifting to the XaaS model.

1 Attract the right customers.

Integrate data across systems to intelligently
Attract segment customers and deliver real-time,
personalized experiences.
M uleSoft Anypoint Platform lets
you connect your different
systems using modern APIs and
automation to execute critical
projects quickly with a single,
secure data source.
M arketing Cloud lets you
personalize customer
experiences and optimize
each campaign with data-first
enterprise solutions for any
channel and device.

2 Win high-value customers.

Acquire customers and grow revenue by
Win converting free trial users to paying
customers.

CRM Analytics helps your Commerce Cloud helps you

entire team find important innovate faster, personalize
answers and start making every experience, and scale
data-driven decisions. confidently so you can reach
3 Accelerate customer value. customers on any channel.
Onboard new customers and reduce the
A ccelerate cost to serve with automated workflows and
self-service.

4 Turn insights into action.

U se predictive intelligence to drive
 Revenue Cloud streamlines xperience Cloud lets you
E

I nsights differentiation in the marketplace and your entire revenue cycle
with an end-to-end revenue
increase customer lifetime value. management solution.
Powered by the Customer
360 Platform.
quickly launch data-powered
sites, portals, and apps,
connected across the
customer journey.

“Selling subscriptions meant we had to


put our customers front and center. It’s
about growing our business, but it’s also
about improving customer experience —

by modernizing order fulfillment and Service Cloud allows you to Slack brings together all
license management.” automate your processes, your teams with the apps
streamline your workflows, and data they need in a
and deploy the right agent at single, collaborative
Adolfo Carreno
the right time. workspace.
SVP, Enterprise Architecture & Technology

PTC

Learn more about how Salesforce for Technology can help you reduce costs, drive efficiency, and improve productivity.

salesforce.com/solutions/industries/tech