Jahnavi Uday Shah

(636) 634-6279 • jahnavi_shah@berkeley.edu • www.linkedin.com/in/jahnaviudayshah

EXPERIENCE
Cruise, San Francisco (CA) / Scottsdale (AZ) May 2023 - Aug 2023
Program Manager (Tech Operations) MBA Intern (Team creates products needed to scale Operations)
 Spearheaded the creation of an AV fleet remote servicing initiative, mobilizing a cross-functional team without formal
authority, resulting in $64M in hardware cost savings and operational efficiency gains
 Conducted comprehensive cost-benefit analyses, leveraging metric tracking to quantify and validate significant
improvement in user productivity from Fleet Tool enhancements thereby gaining buy-in from engineering and product
teams within Cruise and GM; reduced technician effort by 40%
Open Secret, Mumbai, India, (Series B Food Delivery startup backed by Matrix Partners) Summer 2022
Program Manager Intern
 Interviewed customers to understand their problems associated with delivery and identified the root causes – worked
with the operations team to change courier, which increased customer retention by 23%
Amazon Transportation, Hyderabad, India Jun 2021- Jun 2022
Business Analyst, (Team optimizes Amazon’s transportation operations in Australia, Mexico, Singapore and Brazil)
 Formulated a strategy using supply chain data analysis to create dashboards that refined investment decisions in first-mile
operations, reducing warehouse ramp-up time by 25% post-pandemic
 Engineered a 2% increase in Click Through Rate of 'Buy Now' button in Australia, Mexico, Singapore and Brazil by scaling
models and reports by transitioning them from Excel into Python/web dashboards and automating data scraping using
SQL and ETL to track crucial KPIs, diagnosing logistics network bottlenecks, resulting in a 1% boost in Prime customer sales
 Developed and implemented an algorithm that prioritized delivery of time-sensitive items, thereby increasing order
conversion rate by 3% during high-discount periods by optimizing delivery speed
ZS Associates, Pune, India Jul 2019- Jun 2021
Decision Analytics Associate, (Consulting - Recognized as a “Successful Woman at ZS” (Top 1%))
 Presented economic models to secure leadership consensus for a strategy shift, forecasting an additional $1B revenue by
targeting the Immunology portfolio's sustainable growth
 Analyzed market trends and patient-level data, leading to a geographical salesforce realignment and a $350M sales
increase by optimizing for the $7.7B Atopic Dermatitis market
 Influenced cross-departmental teams to adopt new incentive structures and market entry strategies, enhancing product
competitiveness and achieving a 5% revenue increase over projections
Societe Generale, Bengaluru, India Jan 2019- Jun 2019
Intern, (Team creates infrastructure automation solutions for the Global Unified Communication Systems)
 Designed, implemented, A/B tested, and deployed a tool for Microsoft Exchange migration that classified 1,000+ tickets
daily, reduced the backlog by 50%, and streamlined ticket resolution processes
EDUCATION
University of California, Berkeley, Haas School of Business 2022 - 2024
Master of Business Administration with Michaels Graduate Certificate in Sustainable Business
 Haas Merit Scholarship; Graduate Student Instructor- “Intro to Business Analytics”;
 Mobility Peer Advisor; Organized UC Berkeley’s largest Transportation conference
 Team Lead: Formulated go-to-market strategy, considering pricing, target audience, and unique selling propositions, that
positioned Emission Free Generators to address the need for clean, affordable, and portable energy
 Relevant Coursework: Sustainable Mobility, Mobility in Lower- and Middle-Income Countries, Tech and the City,
CleanTech to Market, Climate Change and Business Strategy, Energy and Environmental Markets
Vellore Institute of Technology, Vellore, India 2015 - 2019
Bachelor Technology in Computer Science and Engineering: 9.28 CGPA (Top 5%)
 Merit Scholarship (80%)
Technical Skills: SQL, Python, Tableau, Power BI, Looker, MS Office

ADDITIONAL
 Volunteer at Jivdaya Charitable Trust: Digitized canine patient management system by doing user interviews, gathering
requirements, designing mockups, and working with engineers; reduced wait-time and improved care for dogs
 Selected as a mentee in the 9-month Women in Autonomy mentorship program