Nurs FPX 4010 Assessment 4 Stakeholder Presentation

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Assessment 4: Stakeholder Presentation
Student Name
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Capella University
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Course Name
Prof Name
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FEB 23, 2024
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Do you need Help to complete your Capella Uni BSN FlexPath Class in 1 Billing?
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Website: NURSFPX.com
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Stakeholder Presentation: Bridging Interprofessional Communication Gaps at
HCA Healthcare
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Introduction:
Hello everyone! I'm [Name], and I'm thrilled to present the interdisciplinary proposal aimed at
addressing interprofessional communication gaps within HCA Healthcare. This presentation will
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delve into the organizational issue, highlight the importance of a multidisciplinary approach,
propose an evidence-based plan, discuss implementation strategies, and address resource
management.
Organizational or Patient Issues:

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The healthcare industry encounters a notable challenge with interprofessional communication

gaps, particularly within hospitals. Nurses, as frontline workers, hold a pivotal role, making
effective communication indispensable. Contributing factors to these gaps include cultural
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barriers, insufficient education, hierarchical structures, and ambiguous nurse roles.

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Goals to Improve the Issue:

The primary aim is to enhance collaborative practice, patient safety, and care quality by tackling
communication gaps within the nursing department. An interdisciplinary team approach
involving nurses, physicians, administrators, and patients fosters shared learning and respect,
crucial for resolving this issue.
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Potential Consequences:
Neglecting to address communication gaps can result in heightened patient safety risks,
treatment delays, decreased satisfaction, diminished staff morale, and elevated turnover rates,
impacting the organization's reputation. Investing in resolving these gaps is imperative for
ensuring quality patient care and fostering a positive work environment.
Interdisciplinary Team Approach:

An interdisciplinary team comprising diverse healthcare professionals offers a wealth of
expertise to comprehensively address communication gaps. Each member brings unique skills
and perspectives, enabling the development of comprehensive solutions. Key roles in this
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approach include the Chief of Nursing, Charge Nurses, Project Manager, Scheduling Manager,
and Human Resources.
Evidence-Based Interdisciplinary Plan:
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The plan entails implementing standardized communication tools, conducting educational
sessions, and establishing feedback mechanisms. Evidence supports the effectiveness of
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structured communication in enhancing collaboration and patient outcomes, rendering the plan
highly likely to succeed.
Implementation of the Plan:

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The Plan-Do-Study-Act (PDSA) cycle serves as a guide for plan execution, involving the
identification of gaps, implementation of communication measures, assessment of
effectiveness, and refinement of interventions. Interdisciplinary collaboration ensures successful
implementation and continual improvement.
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Management of Human and Financial Resources:

Effective resource management entails clarifying roles, conducting regular interdisciplinary
meetings, and leveraging technology for efficient communication. Training programs enhance
communication skills, diminish turnover, and optimize resource allocation.
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Evidence-Based Evaluation Criteria:

Success is gauged by improvements in teamwork, reductions in misunderstandings, and
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increases in job satisfaction. Tools like the Team Climate Inventory and Job Satisfaction Survey
quantify improvements, while tracking task efficiency post-intervention offers tangible results.
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Conclusion:
Implementing the PDSA cycle within an interdisciplinary framework can lead to substantial
enhancements in communication, teamwork, and patient care. This iterative approach fosters
continual improvement, ensuring sustained advancements in healthcare delivery.
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References
Agency for Healthcare Research and Quality. (2020). TeamSTEPPS 2.0: Module 6. Mutual
Support. https://www.ahrq.gov/
Balasundram, S., Holm, A., Benthien, K. S., Waldorff, F. B., Reventlow, S., & Overbeck, G.
(2023). Increasing the chance of dying at home: Roles, tasks, and approaches of general
practitioners enabling palliative care: a systematic review of qualitative literature. BMC Primary
Care, 24(1), 77. https://doi.org/10.1186/s12875-023-02038-0
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Berry, L. (2019). "Healthcare communication: Wiley. https://doi.org/10.1111/eje.12734
Brock, D., Abu-Rish Blakeney, E., Hammer, D., & Tools, M. (2020). Understanding
Interprofessional Education and Practice in Improving Healthcare. Journal of Nursing Education,
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59(1), 3-6. https://doi.org/10.3928/00220124-20200115-06
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Cannon, B., Li, J., Shir, A. L., Abir, G. (2020). Using simulation to assess the impacts of breaks
in the continuity of primary care. Medical Care Research and Review, 77(7), 710-719.
https://doi.org/10.1016/j.mpsur.2020.07.005
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Dougali, M. K., Fraser, A. N., Martin, L., McPeters, L. (2021). The effects of interprofessional
SBAR communication implementation on adult medical-surgical nursing units. Journal of
Nursing Care Quality, 36(3), 262-267. http://doi:10.1097/NCQ.0000000000000515
Haddad, L. M., Annamaraju, P., & Toney-Butler, T. J. (2021). Nursing Shortage. Treasure Island
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(FL): StatPearls Publishing. https://doi.org/10.3390/ijerph18084347
Hanson, R., & Brinton, J. (2020). Enhancing interprofessional communication. Canadian Journal
of Nursing Leadership. https://doi.org/10.3390/ijerph182010775
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Jeong, S. H., Kim, M. J., Kang, H. Y., Kim, E., & Yoo, M. S. (2020). Communication skills training
for nurses to improve patient satisfaction in the emergency department: A randomized
controlled trial. International journal of nursing studies, 102, 103515.
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https://doi.org/10.1016/j.ijnurstu.2019.103515
(2019). Multidisciplinary Team Approach. https://www.mayoclinic.org/

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Wami, S. D., Demssie, A. F., Wassie, M. M., & Ahmed, A. N. (2020). Patient safety culture and
associated factors: A quantitative and qualitative study of healthcare workers’ view in Jimma
Zone Hospitals, Southwest Ethiopia. BMC Health Services Research, 16(1), 495.
https://doi.org/10.1186/s12913-016-1757-z
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Call Us Now (516) 218-0006

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Assessment 4: Stakeholder Presentation

Organizational or Patient Issues:

The healthcare industry encounters a notable challenge with interprofessional communication

barriers, insufficient education, hierarchical structures, and ambiguous nurse roles.

Goals to Improve the Issue:

Interdisciplinary Team Approach:

Evidence-Based Interdisciplinary Plan:

Implementation of the Plan:

Management of Human and Financial Resources:

Evidence-Based Evaluation Criteria:

(FL): StatPearls Publishing. https://doi.org/10.3390/ijerph18084347

(2019). Multidisciplinary Team Approach. https://www.mayoclinic.org/

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