Professional Documents
Culture Documents
Telephone Use Policy Rev.
Telephone Use Policy Rev.
PURPOSE
The purpose of this telephone use policy is to establish guidelines for the appropriate and efficient
use of telephones within an organization.
It aims to ensure that telephone resources are utilized effectively, maintain professional standards,
and promote efficient communication.
SCOPE
It applies to both landline and mobile telephones provided by the organization or used for work-
related purposes.
ELIGIBILITY
This policy applies to all white-collar and blue-collar employees, contractors, and anyone who has
access to the organization's telephone systems or resources.
GENERAL GUIDELINES
During office hours, employees are encouraged to use mobile phones largely for business
purposes including making and receiving work-related calls, sending and receiving work-related
messages, and conducting official communication.
Employees are required to minimize personal use of mobile phones, ensuring that such usage
does not interfere with their work responsibilities.
Employees to ensure that mobile phones are set to vibrate mode during working hours to
minimize disruptions and maintain a professional environment.
Employees are encouraged to use personal phone calls during designated break times.
Employees are advised not to play games, do online shopping, and surfing of social media, etc. on
their mobile phones during office hours, failure to comply with the above guidelines will result in
disciplinary action.
MANAGEMENT DISCRETION
The Management reserves the right to alter/amend/discontinue the policy at its sole discretion.