#B2BetterERA

Company Profile
Add Roadside
Assistance
Services to
Your Business
Ecosystem
Brands that offer ERA services with Atlas

WorryFree-Reliability-Certitude
 Before Atlas After Atlas

0% Manpower
Atlas Service
Building Team
that can reduces
Expanding your services with dedicated manpower can be a significant
challenge. Atlas offers a unique B2B solution to solve this problem, ensuring
your expenses
seamless service delivery within your company.
by up to 30%
You need to have a Call Center Supported
dedicated call center by the Atlas Team
We assist automotive manufacturers
and dealers in boosting customer
Atlas Manages
Heavy Asset
260+ Partners
retention and loyalty by elevating
service quality, all while reducing costs
Service Coverage in
and addressing capacity concerns
Limited Coverage
31+ Provinces

#B2BetterERA
Any use of this material without prior permission from
PT Armada Lintas Khatulistiwa is strictly prohibited https://atlasindonesia.com/
Atlas services Setting a new standard in the automotive realm.
Experience more than ERA – embrace cutting-edge
solutions that drive your journey to perfection.

ROADSIDE LAST MILE CALL

ASSISTANCE
Unlock worry-free journeys
with our roadside assistance
– where every mile comes
with peace of mind. Our
roadside assistance is the
ignition to stress-free
travels, ensuring you’re
always in the driver’s seat.
LOGISTIC
We also offer mass
transportation options to
cater to your company's
needs. Whether you require
transportation for one unit
with tow truck or more with
car carrier truck, we have
you covered.
CENTER
Our call center is the
frontline of exceptional
customer service, staffed
with dedicated professionals
ready to provide
personalized assistance and
swift solutions.

#B2BetterERA
Any use of this material without prior permission from
PT Armada Lintas Khatulistiwa is strictly prohibited
https://atlasindonesia.com/
Atlas services
Part 2
CAR
WARRANTY
Our car warranty provides
comprehensive coverage,
ensuring peace of mind by
addressing a wide range of
potential issues, from engine
components to transmission.
CAR
INSPECTION
Make sure an inspection car
is to gather data, identify
any issues or deviations
from standards, and provide
valuable information for
maintenance, repairs, or
regulatory compliance in the
respective industry.
Step into the future of automotive excellence with Atlas.
ERA is the foundation, our commitment is to provide
solutions that push boundaries and exceed expectations
PICK UP & COURTESY
DROP OFF CAR
Make your customers easy Ensure an uninterrupted trip
to carry out routine service in the event of vehicle
to workshop without need to damage by entrusting us
spend his time, just sit at with your car. We will
home and we will pick up arrange a replacement
the car from home to the transportation for you.
workshop and deliver it
back to customer home.
#B2BetterERA
Any use of this material without prior permission from
PT Armada Lintas Khatulistiwa is strictly prohibited
https://atlasindonesia.com/
Atlas is Your First
Choice Partner
Your customers will love your Services, powered
by Atlas, because:

24/7 Call Center

Atlas offers an excellent call center to provide powerful assistance to
your customers whenever they need, guaranteed within three rings

Coverage 31 Provinces in Indonesia

Wherever they go, they know you'll be there to assist within 60
minutes. This will enhance your brand's appeal to customers
Atlas offers white-labeled DCA (Digital Client Assistance)
260+ Partners to your customers, with your brand fully customized in the
Atlas has 730+ fleets from numerous partners across Indonesia that
WebApp.
are ready to provide ERA services on behalf of your brand

#B2BetterERA
Any use of this material without prior permission from
PT Armada Lintas Khatulistiwa is strictly prohibited
https://atlasindonesia.com/
By making a one-time payment (membership), customers can receive guaranteed services without
any limitations in case of emergency roadside situations, including towing, battery jump-start, flat tire
assistance, fuel delivery and other benefits

ERA Membership Benefit

Unlimited
ERA Service
Unlimited emergency assistance within
cover time periods including towing,
jump-start, flat tire, and fuel delivery
White Label
Web App
Our white label web app provides you
with a fully functional that you can
personalize your own brand

Outbound Dedicated Call

Survey
Provide survey services related to NPS
and CSI regarding brands, products and
services
Center
Any use of this material without prior permission from
For purchase of a certain minimum, you PT Armada Lintas Khatulistiwa is strictly prohibited
will fet free installation and dedicated call
center numbers
#B2BetterERA

https://atlasindonesia.com/
 Let's get you started;
here's our proposal

#B2BetterERA
Any use of this material without prior permission from
PT Armada Lintas Khatulistiwa is strictly prohibited https://atlasindonesia.com/
ERA Membership We sell Rp 150,000 per vehicle in the retail
market, but we have more appealing deals in the
Scheme B2B sector below

For 1 Years Membership

Best Price For 100 Best Price For 200 Best Price For 500
Membership / month Membership / month Membership / month
ERA SERVICES
Rp125,000 / VIN Rp113,500 / VIN Rp101,500 / VIN

This offering includes

- ERA request for coverage period is unlimited.

TOWING SLA - The maximum delivery distance for ERA towing is 30km.
SERVICES 60 MINUTES - If >30 Km, charge for Rp50.000 for each 5 Km
- ERA towing service is valid for emergency conditions on the
roadside (e.g.: breakdown, engine failure, runs out of battery,
accident)

#B2BetterERA
Any use of this material without prior permission from
PT Armada Lintas Khatulistiwa is strictly prohibited
https://atlasindonesia.com/
Update Call Center Ensure the problem solving of your

Service customers issue

Monthly Scheme for 1 Year Commitment

Rp 27,966,500 / Month,
Call Center Service
for 1 Dedicated Agent, 2 Sharing Agent

All in Service Call Center Below

CALL CENTER INBOUND OUTBOUND OMNI

24/7 SERVICE SERVICE CHANNEL

- Premium number access toll free (to be confirm price with number request)
- That's proposal price exclude call fee and Whatsapp Meta chat fee
- Include PPN 11% & Management Fee 10%

#B2BetterERA
Any use of this material without prior permission from
PT Armada Lintas Khatulistiwa is strictly prohibited
https://atlasindonesia.com/
Call Center Pricing Scheme
Breakdowns
No Item Qty Price Remark
A Number Call Center
1 Premium number activation for inbound 0800-1xxxxx or 150xyz 1 Rp 2,500,000 One Time Payment
2 Premium number subscription for inbound 0800-1xxxxx or 150xyz 1 Rp 2,700,000 Unit Price Per Month
3 Local number subscription for outbound 1 Rp 300,000 Unit Price Per Month
B Call Center Platform by Mekari Qontak
1 Call Center system package up to 3 user 1 Rp 1,750,000 Unit Price Per Month
2 Omnichannel platform starter package up to 5 user 1 Rp 750,000 Unit Price Per Month
3 CRM platform starter package up to 3 user 1 Rp 650,000 Unit Price Per Month
C Agent by Atlas
Unit Price Per Month - for shift 1 office hour,
1 Dedicate Agent for Outbound - Inbound 1 Rp 8,000,000 mon-fri
2 Sharing Agent for Inbound 2 Rp 10,000,000 Unit Price Per Month - for shift 2 & 3, mon-fri
3 Sharing Agent for Inbound 3 FREE Unit Price Per Month - for shift 1,2 & 3, sat-sun
4 Working site, Workstation, Connectivity 1 Rp 2,000,000 1 seat agent
Atlas Management Fee for Call Center (A+B) Rp 865,000 10% management fee
Tax PPN Call Center (A+B) Rp 951,500 11% PPN

Premium Number Activation,Premium Number

Total First Payment Rp30,466,500 Subscription,local number subscription,Platform,
Agent, Management fee,tax
Premium Number Subscription,local number
Total Next Month Payment subscription,Platform, Agent, Management
Rp27,966,500 fee,tax

- Premium number access toll free (to be confirm price with number request)
- That's proposal price exclude call fee and Whatsapp Meta chat fee
Brands that walk the talk
for their customers
satisfaction

170+

#B2BetterERA
Any use of this material without prior permission from
PT Armada Lintas Khatulistiwa is strictly prohibited
https://atlasindonesia.com/
 As the sun sets on another day of adventures, our commitment to
reliability ensures your journey is always worry-free. With certitude in
every mile, we're not just a roadside companion
~we're your trusted travel ally~

Seeking pricing details? Get in touch with

our sales team for a proposal.
ATLAS INDONESIA PT. Armada Lintas Khatulistiwa
abdilah@atlasindonesia.com

#B2BetterERA
Any use of this material without prior permission from
PT Armada Lintas Khatulistiwa is strictly prohibited https://atlasindonesia.com/