Isaac Owusu Ansah PMP, CSM, PSM

Senior Project Manager

Summary
 Over 15+ years of experience in the IT field as a Certified Project Manager and Certified Scrum Master with a
thorough knowledge of Software Development Life Cycle (SDLC) methodologies such RUP, Agile and Waterfall. In-
depth knowledge of business processes in Healthcare and Financial industries.
 A result oriented with highly developmental planning, analytical, technical communication, and decision-making and
leadership skills. Highly driven with the ability to multitask and deliver effectively in a fast-paced environment.
 I have great interpersonal skills, strong reasoning using both quantitative, analytical and organization skills to lead a
project to its success.

Software used:
Jira, Clarity, MS office, MS project, Plan View, Clear Quest, SharePoint, Confluence, MS Visio, PPM, Smart sheet, DevOps

Education:
 MS Financial Engineering, New York University 2014
 MS Economics, Michigan Technological University 2008
 BS Engineering, University of Science and Technology 2004

Certifications:
 PMP, Project Management Institute (PMI) – 2017
 PSM, Scrum. Org 2019
 CSM, Scrum Alliance April 2020

Experience:
Perkin Elmer, Pittsburgh, PA
April 2019 - Present
Project Manager
I worked on system integration with the LIMS (laboratory information management system) and a third part called Plus
91.
I also worked on implementation of commercial insurance for the lab billing system.
The cost of the project was $ 800,000.
Responsibilities
 Identified the shortfall and old business logic using business process re-engineering.
 Identified the scope, business objective and documented the functional requirements for each release.
 Involved with the developers and the stakeholders in conducting walkthroughs.
 Functioned as the primary liaison between the business, operations and third party plus 91
 Created the discussion platform for business data usage and its profitability.
 Trained team members and lab directors on how to use the system
 Organized meetings both online and onsite for stakeholders.
 Shared meeting minutes through outlook and on SharePoint.
 Managed project timeline and updated accordingly.
 Used Jira, Clarity and other tools for tracking and reporting project status
 Used Jira in an agile environment for reporting and tracking of project deliverables.
 Worked in an agile environment using Jira, clarity and SharePoint to manage projects
 Manager team size of 25 members both onshore and offshore
 Managing the procurement of software, hardware and other infrastructure equipment.

BNY Mellon, Pittsburgh, PA

August 2018 – April 2019
Project Manager

I worked on a migration project which was to bring data and various component that was housed at an old data center
called Brown Field to a new location called green field. I managed different LOBs such as Asset Management, Wealth
Management and Corporate Trust.
This project had a budget of $7 million
Responsibilities
 Identified the shortfall and old business logic using business process re-engineering.
 Identified the scope, business objective and documented the functional requirements for each release.
 Involved with the developers and the stakeholders in conducting walkthroughs.
 Functioned as the primary liaison between the businesses, operations.
 Created the discussion platform for business data usage and its profitability.
 Trained team members on using big data tools
 Organized meetings both online and onsite for stakeholders.
 Shared meeting minutes through outlook and on SharePoint.
 Managed project timeline and updated accordingly.
 Used Jira, Clarity and other tools for tracking and reporting project status
 Used Jira in an agile environment for reporting and tracking of project deliverables.
 Worked in an agile environment using Jira, clarity and SharePoint to manage projects
 Manager team size of 25 members both onshore and offshore

Delta Dental California, INC., Oakland, CA

Feb 2018 - July 2018
Project Manager
I worked on Medicaid Project on three different functionalities that included Dental Home, Case Management and
FQHC. These projects were to support Delta Dental to deliver improved healthcare to its members and for making
realistic payments to providers.
The project budget was about $2.5 million
Responsibilities
 Scope and timeline were set for the project team
 Monitored Requirement gathering and removed and blockers for the business analyst
 Effectively communicated the project goals, requirements and deliverables through clear, concise and
comprehensive presentation to the key project stakeholders.
 Scheduled and facilitated daily stand up meeting at same time and same location each day in accordance with the
scrum fundamentals.
 Prepared weekly status report and provided them to the upper level management for review.
 Analyzed operating procedures and policies at an ongoing basis and recommended improvement plans where
appropriate.
 Helping team to procure hardware and software for the use in a project
 Setting Expectation for the team such as Bas, Dev and testing and other stakeholders.
 Tracked financial, scope and scheduled to make sure the project in on target.
 Escalated and issues and risk to the appropriate stakeholder.
 Worked in an agile and waterfall environment using tools like MS project, SharePoint, confluence, clarity, Jira.

Emblem Health, New York, NY

July 2016 – December 2017
Senior Project Manager
I worked on the IRS 6055 Regulation. This project was about generating a report called 1095B forms to Members as well
as sending the file/Form called 1094B to the IRS. It is a compliance project by the ACA act requiring every person who
has been insured with any health provider submit its 1095B form.
I also worked on system integration of QCare system to FACET. This project was about $6.2 million.
Responsibilities
 As a Project Manager, effectively communicated the project goals, requirements and deliverables through clear,
concise and comprehensive presentation to the key project stakeholders.
 Scheduled and facilitated daily stand-up meeting at same time and same location each day in accord with the scrum
fundamentals.
 Prepared weekly status report and provided to the upper-level management for review.
 Analyzed operating procedures and policies on an ongoing basis and recommended and implemented improvement
plans where appropriate.
 Organized and facilitated meetings with the management and the development team to better understand the
Business Requirement.
 Managed the financial of the project and Calculating NPV, ROI.
 Organized weekly and daily meetings with project team to address issues, concerns and progress of the project.
 Demanded updates from the project team and escalated risks and issues to the appropriate persons.
 Organized stakeholder meeting at every phase of the project.
 Used business process re-engineering to update, modify systems flow and improve business processes and update
financial planning.
 Identified the scope, business objective and documented the functional requirements for each release.
 Involved with the developers and the stakeholders in conducting walkthroughs
 Lead the business process analysis and development using SOA.
 Organized and gathered requirement for business intelligent for rational and profitable use of business data.
 Trained team members on using software tools for big data analytics such as Netezza
 Managed project schedule and updating accordingly.
 Worked in both agile and waterfall environment.

Highmark BCBS, Pittsburgh, PA

October 2015 – April 2016
Project Manager
A project manager on Medicare advantage individual billing project.
The project was to migrate financial data from CATS systems to newly created systems such as HIBS, ICIS, ECS, PSAR, and
ebill.
The project was also involved data from claims that will be processed on NASCO systems.
Responsibilities
 Communicated the project goals, requirements, and deliverables through clear, concise and comprehensive
presentation to the key project stakeholders.
 Scheduled and facilitated daily stand-up meeting with project team members.
 Prepared weekly status report and presented to the EPMO.
 Monitored the project using Ms. Project and RAID log
 Organized and facilitated meetings with the management and the development team to better understand the
Business Requirement.
 Managed the financial of the project and Calculating NPV, ROI.
 Organized weekly and daily meeting with project team to address issues, concerns and progress of the project.
 Demanded updates from the project team and escalated risks and issues to the appropriate persons.
 Organized stakeholder meeting at every phase of the project.
 Identified the scope, business objective and documented the functional requirements for each release.
 Involved with the developers and the stakeholders in conducting walkthroughs.
 Functioned as the primary liaison between the businesses, operations.
 Created the discussion platform for business data usage and its profitability.
 Organized meetings both online and onsite for stakeholders.
 Cross functioned team members to reduce risk.

Horizon BCBS, Newark, NJ

December 2014 – August 2015
Senior Project Manager
I handled multiple projects which included the Maximum Out of Pocket (MOOP), Product Alignment and
Medicare/Medicaid plans.
MOOP is an accumulation from Mental Health, Medical Health and Prescription transactions and clients will be able to
know the maximum out of pocket money spend as mandated by law.
The Product Alignment is also one of the federal mandates that deals with the removal of the COCC.
Also, I worked on medical claims and billing systems on NASCO systems as well as prescription claims on Catamaran.
Furthermore, Medicare/ Medicaid plans were redesigned to make product more competitive in the market.
Responsibilities
 Project was to redesign Medicare Advantage (Medicare part C) Plans.
 The project also redesigned the Medicare Supplement plans.
 The project was responsible for properly structuring Medicare plans for HMO, PPO, PFFS based on the zip codes
 The project redesigned the formularies for the Medicare part D (Prescription plans).
 Prepared CIO and SVP report to the upper-level management.
 Worked with various vendors and participated in vendor selection during bidding.
 Analyzed operating procedures and policies on an ongoing basis and recommended and implemented improvement
plans where appropriate.
 Organized and facilitated meetings with the management and the development team to better understand the
Business Requirement.

Ramsell Corp
Feb 2014- Dec 2014
PMO Project Manager, Oakland CA
This project was to design web application for ADAP, MTM and RCA for applicants, providers and pharmaceutical clients.
The application could be assessed on both the web and mobile app.
The project was specifically meant for clients below the FPL and those qualified for Medicaid. In addition, clients who are
at or beyond age 65 and those with disability and qualified for Medicare were also taken into consideration. The project
budget was about $ 2 million.
Responsibilities
 As a Project Manager, effectively communicated the project goals, requirements, and deliverables through clear,
concise, and comprehensive presentation to the key project stakeholders.
 Schedule and facilitate daily stand-up meeting at same time and same location each day in accord with the scrum
fundamentals.
 Analyzed operating procedures and policies on an ongoing basis and recommended and implemented improvement
plans where appropriate.
 The project is about enrollment of ADAP, MTM and RCA for people with low level income. A web-based application
for enrollment into a PBM and 340B prescription program.
 Worked with IT teams regarding EDI transaction such as X12 835/837, 850,855,810,832, X12 270, X12 271, X12 275
codes and many more for claims processing.
 Worked on various Line of business PPO, HMO, FEP, HEDIS (Lab Claims) Medicare and Medicaid (CMS) claims and
claims processing.
 Followed a hybrid of strategic planning of budget forecasting and proposed enhancements Waterfall, RUP, and Agile
approach of development throughout the project
 Scheduled and facilitated daily stand-up meeting at same time and same location each day in accord with the scrum
fundamentals.
 Prepared weekly status report and provided to the upper-level management.
 Presented CIO and SVP reports to the senior vice presented.
 Worked with various vendors and participated in vendor selection during bidding.
 Analyzed operating procedures and policies on an ongoing basis and recommended and implemented improvement
plans where appropriate.
 Organized and facilitated meetings with the management and the development team to better understand the
Business Requirement.
AAA Insurance Group, New York, NY
January 2012 – December 2013
Project Manager
The project was about Loan Origination system (LOS). The applicant and prospective clients will be able to apply for
mortgage loan on both web and mobile app such as IOS, Android and windows.
Responsibilities
 Scheduled and facilitated daily stand-up meeting at same time and same location each day in accord with the scrum
fundamentals.
 Prepared weekly status report and provided to the upper-level management.
 Prepares CIO and SVP report to the upper-level management on monthly and quarterly basis respectively.
 Worked with various vendors and participated in vendor selection during bidding.
 Analyzed operating procedures and policies on an ongoing basis and recommended and implemented improvement
plans where appropriate.
 Environment: Window, UNIX, Oracle, SQL, Quality Center, ETL- Informatica, HIPAA Standards, SAAS, MS Visio, MS
Project, Requisite Pro, Agile

WellCare Health, Louisville, KY

Jun 09 – Dec 11
Project Manager
Environment: Windows, DB2, Rational Unified Process, EDI, HIPAA, Mercury Quality Center, Quick Test Professional,
Microsoft Visio, SQL Server, UNIX, Java, Mercator, MS Office, Load Runner, EHR System

INTEGRIS Health, Oklahoma City, OK

Jul 08 - April 09
Business Analyst/Project Manager
Environment: XML, EDI: ANSI ACI X12 4010-5010, HIPAA, Oracle, MS Office Suite, Facets, ALM

CIGNA Healthcare, Phoenix, AZ

Aug 07 – Apr 08
Business Analyst/PM

Meridian Health Care Management, Woodland Hills, CA

March 06 – July 07
Business Analyst