Ops

Current Shift Engineer

Sharmila,Sudhakar

New Incidnets /SRs

Active Incidents /SR

SCTASK0530022
SCTASK0530025
SCTASK0530021

Activity/Ticket #

Vendor

Any other open issues related to OS,

Item

Contact Information
 Ops Shift Handover - Shift B (Date: 02-April-2024)
Current Shift Engineer

Sharmila,Sudhakar

System health check status

N/A

Details

Details
Business Justification- Hello WIPRO team, could you help us with the registration of th
Business Justification- Hello WIPRO team, could you help us with the registration of the
Business Justification- Hello WIPRO team, could you help us with the registration of the

Ticket Type
<Incident/Task/Change>

Open Issues with Vendors

Ticket Details

Any other open issues related to OS, Application, Hardware etc which could not be add
Description (Message ID, S

(Vendor contacts , shift person contact list, other team contact number )
Ops Shift Handover - Shift B (Date: 02-April-2024)
Next shift engineer

Vikas, Mohan, Abhilasha

System health check status

N/A

Details

Details
WIPRO team, could you help us with the registration of the following person in the PROMECA?Nickname: Perla Thalia Gutierrez Va
PRO team, could you help us with the registration of the following person in the PROMECA?Nickname: Lizbeth Marlen Ramos Rodr
PRO team, could you help us with the registration of the following person in the PROMECA?Nickname: Daniela Michelle Guzman V

Present Status Description Schedule(IST)

Open Issues with Vendors

Follow up required by next shift

OS, Application, Hardware etc which could not be addressed in the current shift
Description (Message ID, SRC, emails,etc)
 ngineer

Abhilasha

alia Gutierrez Va
arlen Ramos Rodr
Michelle Guzman V

Change Requestor

d by next shift