MATEO DE JESUS

GONZALEZ
TAMAYO
BUSINESS ADVISOR
JOB PROFILE

I am characterized by being a responsible person, with great

adaptation to change and a great sense of commitment to work, I
am a dynamic person, with excellent training and experience in
customer service, attention to detail, initiative, willingness and agility
CONTACT ME AT
to work. I consider respect, honesty, sense of belonging and
perseverance as important values when working for a company,
cr 74#29-10 apto 302
and above all to have a clear and good disposition to learn and
adapt to changes.
mat.d.g@hotmail.com

3006083592
SKILLS
Compilation of information
Motivation for quality
Redaction
Customer support
Infomation management
English
A C A D E M I C FORMATION
SENA
April 2013 – april 2015 (suspended for
practices) Construction tecnology
Politécnico colombiano Jaime
Isaza Cadavid
January 2011 - December 2012
CESDE - Institución de Educación
para el Trabajo y el Desarrollo
Humano August 2023 - Studies in
progress
Software development technician
WORK EXPERIENCE
Adviser
Emtelco, Tigo une, sector call center june 2017 – june 2019.
Technical support for clients with home and business services,
attention to claims and complaints, sales calls
Agent
Teleperformance, Orange, sector call center September 2015 -
march 2017
Support to home service installers and home repair service, office
technical desk, scheduling of date to installation and repair, fault
tracking of installations and repairs. Customer support about
satisfaction of installation, customer support to business on bank
account, mail business, handling and sending of invoices
Junior Operator.
Equitel, LAP Tecnologies, Telemetry area March 2022 –
January 2023
24-hour monitoring of Col Cummandes motors vehicles and power
plants to many customers with various platforms, excel
management with export of vehicles status report, analysis of the
state of the power plants.
Agent
Konecta, Bancolombia April 2023 – In progress
Personalized attention to the public on the status and calculation of
the loans that customers have, as well as the calculation of the
loans they wish to quote, in order to compare the advantages of
each personal loan and at the same time to know if the amount that
will end up being repaid is the lowest according to the customer's
options.