Curriculum Vitae

Beatrice Wairimu Nyaga

Telephone no: 0114 976 335 Email: wairimunyaga17@gmail.com

Bio Data
Gender: Female
Marital Status: Single
Date of Birth:10th Nov 1987
Nationality: Kenyan

Personal Profile
Skilled and enthusiastic professional with over 7 years of experience. Possess excellent communication skills, and
ability to perform tasks independently as well as part of a team. I am also a good motivator, ability to handle multiple
tasks and solve customer queries efficiently, and possesses excellent customer service skills. Goal oriented and
ability to set goals as well as meet objectives. Highly initiative to manage a busy workload without close supervision.

Education
Bachelors of Arts in Communication and Sociology
2010 - 2012
University of Nairobi
Higher Diploma in Counseling Psychology
2007 - 2008
Kenya Institute of Professional Counseling
Kenya Certificate of Secondary Education
2002 - 2005
Karoti Girls High School

Professional Qualifications
 2018: Certificate in Project Management; Career Point Solutions
 2018: Certificate in Monitoring and Evaluation; Career Point Solutions
 2018: ICCAPATS Test; Fandov Africa Limited
 2009: Certificate in VCT (NASCOP); Kenya Institute of Professional Counseling
 2009: Certificate (KIPC) in Loss, Grief and Bereavement; Kenya Institute of Professional Counseling
 2006 - 2007: Certificate in Computer packages; Full Gospel Computer College

Skills
 Communication Skills: Communicates very well both orally and in writing. Possess good presentation skills
and people handling techniques.
 Interpersonal Skills: Ability to work in a team, demonstrated ability to build agreement and navigate
complex and appropriate frameworks. Ability to develop effective working relationships with other program
partners and counterparts.
 Relationship Management: I am a proven relationship builder with excellent interpersonal skills and I am
able to nurture and retain strong relationships with existing and new customers.
  Planning and Organizing: Refined planning and organizational skills that balance work, team support and
ad-hoc responsibilities in a timely and professional manner. Contingencies when planning.
 Problem Solving and Decision Making: Ability to analyze and define a problem, evaluate alternatives, find a
solution and understand how and when to make a choice
 Leadership and Management Skills: I am a goal driven leader who maintains a productive climate and
confidently motivates, mobilizes and coaches team members to meet high performance standards.
 Team player: Works as a competent member of the team, willingly providing back-up support for coworkers
when appropriate and actively supporting group goals.

Work Experience
January 2019 – May 2021 Jubilee Health Insurance Ltd
Position: Unit Manager
Responsibilities:
 In charge of over 120 Team members
 Incorporating policies and procedures
 Promoting Jubilee Insurance Brand through marketing and selling Products which include: Life, Medical,
General, Pensions.
 Mapping potential customers and generating leads
 Meeting sales targets through effective planning and budgeting
 Motivating team members
 Supervising team to deliver desired results
 Maintaining and improving relationships with clients
 Reporting to the Branch Manager

January 2018 – November 2018 Sanlam Life Insurance Ltd

Position: Unit Manager
Responsibilities:
 In charge of over 15 Team members
 Marketing and selling company’s products which include: Life, General, Medical Pensions products
 Meeting clients and closing sales
 Recruiting and training the team members
 Motivating the team
 Reporting to the Branch Manager
 Meeting budgets
 Attending meetings
 May 2015 – Dec 2017 Brea Travel

Position: Operations Manager/Sales Manager

Responsibilities:
 In Charge of all institutional facilities, equipment’s and staff.
 Responsible for daily administration and management of the main and Station offices.
 Rapid response to all communications and inquiries.
 Allocations of duties to all staff.
 Receiving of daily returns regarding clients’ transportation.
 Rapid response to all complaints from partners and clients.
 Preparing Invoices and statements for payments.
 Recruitment and orientation of new staff.
 Preparing the payroll and pay slips.
 Preparing materials for trainings.
 Conducting trainings.

Jan - April 2015 OLX

Position: Sales Marketer
Responsibilities:
 Introducing the OLX App to the people on the ground.
 Demonstrating how to use the App.
 Making follow ups on the usage.
 Data collection.
 Sending the data online via moving cheese.
 Attending meetings and discussing ideas shared by clients.
 Distribution of Gift hampers and promotional materials.
 Looking for clients by doing door to door, Churches and Chamas
Jan 2012 - Dec 2014 Mary Emmanuel Mixed High School
Position: Secondary School Principal
Responsibilities:
 Shaping a vision of academic success to all students.
 Creating a climate hospitable to education.
 Cultivating leadership in others.
 Managing teachers and students.
 Attending to parents and visitors.
  Attending District Education Officer’s meetings at Ruiru.
 Collecting and managing data.
 Teaching Life skills to all students.
Other Positions Held
 Jan 2012 - Dec 2013: Secondary School Teacher in Mary Emmanuel Mixed High School
 Nov - Dec 2010: VCT Counsellor at Kenyatta National Hospital
 Jan - May 2010: HIV Counselor at Casino Special Treatment Center
 May 2010 - Dec 2011: HIV Counselor at Embu Provincial General Hospital
 Aug 2009 - April 2010: Counseling Psychologist at Heal Kenya Organization
 April 2008 - March 2009: Receptionist at Kenya Institute of Professional Counseling

Referees
Caroline Macharia
Sales Manager, Jubilee Insurance
Telephone no: +254720923024
Email: carolmacharia@gmail.com

Steve Okello
Branch Manager, Sanlam Life Insurance Ltd
Telephone no: +254 725 526 406
Email: okellosteve@yahoo.com

Bildad Odipo
Director, Brea Travel / Brea Cabs
Telephone no: +254 711 498 707
Email: bildadodipo@yahoo.com

Lenah Agare
Senior Counselor, Kenyatta National Hospital
Telephone no: +254 722 607 191
Email: lenahagare@gmail.com