HR Section 2 on

Ch1: Introduction
Question (I): True or false:
1. When the firm’s employees want a labor union to represent them, this labor
union should obey the top management command without bargaining.

2. Internal employee relations deal with resolving problems such as problems

of employee’s promotions and terminations system.

3. Usually, employees who work in safe environment & enjoy good health are
less productive.

4. HRM functions work separately, therefore, their managerial decisions are

unrelated and will not affect each other.

5. Any HRM activities should be performed by the organizational employees

or managers only.

6. A line manager is an individual who has direct contact and responsibility

over employees and their work in an organization.

7. Human resource outsourcing is not preferable for organizations because it

increases organizational costs.

8. Professional employer organization has no right to fire employees.

 9. The stock of knowledge, skills and personal characteristics embodied in
people inside the organization that help them to be productive is called the
human capital.

10. Labor union is the geographic area from which employees are normally
recruited.

11. When the economy is booming it becomes easier to recruit qualified

workers than hiring employees during recession.

Question (II): Choose the correct answer.

12.--------------------is the function of defining the problem and the causes for
this problem and then provide appropriate solutions.
a) HR development c) HR research
b) Performance management d) Labor union

13.-------------- is the process of delegating human resource activities to an

external HR professional for its employees.
a) HR development c) HR research
b) HR outsourcing d) Professional Employer Organizations

14. --------------------- is the convergence of the most common human resources

activities dispersed throughout the organization and merging them in one
place.
a) HR professionals c) HR shared service center
b) HR outsourcing d) Professional Employer Organizations

15. --------------------is a company that leases employees to other businesses.

a) HR professionals c) HR shared service center
b) HR outsourcing d) Professional Employer Organizations
16.--------------- is an external force that impacts HRM relates to state & local
rules and regulations.
a) Political parties c) Unions
b) Legal considerations d) Labor market

17.------------------- is the cultural norms and values that shape workplace

expectations and interactions among employees and the public.
a) Society c) Unions
b) Legal considerations d) Labor market

18. ---------------- is a collaboration of workers for the purpose of maintaining

or improving their employment terms and conditions.
a) Society c) Unions
b) Shareholders d) Labor market

19. ------------------ is an organized approach for obtaining relevant and timely

information for HR decisions.
a) Human resource outsourcing c) Unions
b) Shareholders d) Human resource information system
20.----------------- is an unexpected circumstances that occur in environment and
can’t be forecasted.
a) Economy c) Cloud computing
b) Unanticipated events d) Social media

21.------------------- represents employees’ freedom from physical & emotional

illness.
a) HR research c) HR outsourcing
b) Health d) Safety
Question (III): Case studies.
22.Mohamed and Hassan are employees who decided to form a group to
negotiate for better pay, safer working conditions & better benefits for all
organization employees. This group is called-------------.
a) Labor market c) Labor Union
b) Shareholders d) Social media

23. Mrs. Rawan is an HR manager, she is responsible for enforcing employees

to wear their helmets, gloves, and masks during their presence in the
working sites and to take the required procedures when any accidents took
place or any employee got injured. This function is called ---------------------
-.
a) HR development c) Staffing
b) Compensation d) Safety and Health

24.Mr. Ahmed is an HR professional, he is responsible for collecting

information about a specific problem and analyze this information in a
scientific way to find the suitable solution for the problem at hand. This
function is called-----------------.
a) HR development c) HR research
b) Compensation d) HR information system

25.Mrs. Sara works as a manager in ------------ department. She is authorized to

record staff performance and reflecting their performance in the payroll
system. Besides, she also assists other managers in other organizational
department to have a full staff capacity in their departments.
a) Marketing c) HR
b) Production d) Financial

26.Mr. Hossam works as an external HR consultant for manufacturing

companies. ABC company contacted Hossam office to assess it to do some
HR activities towards its employees. Therefore, ABC company is using -----
---------- for its HR functions.
 a) HR shared service center c) HR outsourcing
b) HR information system d) Professional employer organizations

27. FullProtection company has an agreement with Damanhur University to

lease employees to secure, protect, and safeguard the university employees,
professors, and students during working days. This company is called --------
--------.
a) HR shared service center c) HR outsourcing
b) HR information system d) Professional employer organizations

28.Mohamed works in the HR department of an airline company. He is aware

of the ---------------- force that enforces that cabin crew must have a
minimum of 7days off per month. They can work up to 60 duty hours in 7
days, 110 hours in 14 days, and 190 hours in 28 days. Flight time must not
exceed 100 hours in 28 days and 900 hours in a year (UK) or 1000 hours
(Europe).
a) Labor union c) Society
b) Political parties d) Legal considerations

29.Google Drive is a means of providing data services for individuals and

organizations via the internet. It is an example of
a) Labor Union c) Social media
b) Cloud computing d) Legal Considerations

30.Covid 19 was an unexpected circumstances that has affected employees and

working conditions in organizations all over the world. This external force
can be considered as an example of -----------.
a) Economy trend c) Society norms
b) Unanticipated event d) Legal Considerations