Professional Documents
Culture Documents
Tech Eng Prelim
Tech Eng Prelim
In the sentence Joe saw Jill, and he waved at her, the - An adjective is a word or set of words that modifies or
pronouns he and her take the place of Joe and Jill, respectively. describes a noun or pronoun. Adjectives may come
before the word they modify.
There are three types of pronouns: subject (I, he, she,
we), object (me, him, her, us,) or possessive (mine, his, hers, o e.g. That is a cute puppy. Adjectives may also
ours). follow the word they modify.
The possessive pronouns yours, his, hers, its, ours, o e.g. That puppy looks cute.
theirs, and whose never need apostrophes.
Pronouns that end in -self or -selves are called reflexive e.g. He speaks slowly (tells how) / He speaks very slowly (the
pronouns. adverb very tells how slowly)
A preposition is not a preposition unless it goes with a related Quotation marks are often used with technical terms. e.g. It's an
noun or pronoun, called the object of the preposition. e.g. Let's oil-extraction method known as “fracking.”
meet before noon. (Before is a preposition and noon is its Fracking is the hydraulic fracturing of bedrock.
object)
Use active voice whenever possible. Active voice Regular nouns are nouns that form their plurals by
means the subject is performing the verb. Passive adding either the letter s or es (guy, guys; letter,
voice means the subject receives the action. e.g. letters; actress, actresses; etc.). To show plural
Barry hit the ball. (Active). The ball was hit. possession, simply put an apostrophe after the s.
(Passive)
e.g. two actresses’ roles (actress + es + apostrophe)
e.g. I admire people who are honest, reliable, and sincere. The
adjectives are used to show consistency. Hyphenate all compound numbers from twenty-one through
ninety-nine. e.g. thirty-two children
Punctuation Rules
Hyphenate all words beginning with the prefixes self-, ex- (i.e.,
Use a period at the end of a complete sentence that is former), and all-. e.g. self-assured, ex-mayor, all- knowing
a statement.
Use a question mark only after a direct question.
weather/whether
Capitalize the first word of a document and the first whether - word showing an alternative.
word after a period. where/were
Capitalize proper nouns and adjectives derived from where - what place.
proper nouns.
were - past plural form of the verb to be.
Always capitalize the first word in a complete
quotation, even midsentence.
e.g. Lamarr said, "The case is far from over, and we will win." whose/who’s
accept - to take or agree. except - something different. Courtesy and Etiquette in Correspondence and ication
affect/effect Courtesy in Business Communication
affect - to change something. effect - the result. - Courtesy in business communication involves
showing respect to others in the workplace. This
cite/site/sight
means that you need to be sincere and polite through
cite - to refer to or name someone or something. site written or in-person communication.
place or location.
Communication Etiquette
sight - what is seen.
- Good communication etiquette includes behavior and
principle/principal strategies that can help you relay information clearly
while maintaining positive relationships with your
principle - fundamental rule or doctrine. supervisors, colleagues and clients.
principal - as an adjective, main. as a noun, the head of Good Communication Etiquette
a school.
- Proper communication can ensure that employees
soul/sole interpret the meaning of your message as intended. It
can also label you as an effective communicator who
soul - spirit.
possess leadership qualities and potentially leading to
sole - the only one. greater professional opportunities in the future.
stationary/stationery
Tips on Communication Etiquette
- If you have only a quick update to convey to 6. Try being concise but thorough
your supervisor, a text message or instant
message may be optimal, as the subject isn't time- - Time is often a precious commodity, so you can
sensitive or detailed. If you outline major value your colleagues' time by communicating
changes to a project, email or video calls might details concisely. It may help to arrange
be the preferred mediums. information under headings or in list form,
which are easier to scan and navigate than
complete paragraphs. Structuring your emails in
this way can ensure others receive your message
2. Decide on the level of formality as quickly and clearly as possible.
- The required formality depends on the person
you are addressing. Some organizations with
relaxed working environments may prefer a more 7. Practice proper video call etiquette
informal manner of communication, with some
individuals in management positions wanting you - Before a call starts, consider testing your audio
to address them by their first name. and video capabilities, as ensuring proper
functionality can prevent delays or false starts.
3. Adjust your tone During the call, remember to mute your
microphone when you're not speaking since your
- It can be challenging to gauge the correct tone in audio could interrupt other participants on the call.
your writing, but you can also prevent
misunderstandings with a few adjustments.
Expressions of gratitude can show that you
appreciate a recipient's time and consideration. If 8. Proofread your writing
you're uncertain about your tone, consider asking - When you've finished writing an email, text
a colleague to proofread your email or message message or instant message, consider reading it
and offer advice before you send. again and checking for errors. Proofreading is
vital when writing from your phone, which may
autocorrect some words. While proofreading, also
4. Be respectful on the phone check that you’ve included the correct recipients
and provided the necessary attachments.
- Before a conversation, consider disclosing any
information pertaining to the privacy of the
conversation. During the conversation, try your
best to actively listen. Treat the person as though 9. Constructively criticize
they were in front of you by listening carefully - If you provide constructive criticism to a
and taking notes on the details they provide. colleague, it may be best to do so in person in a
Also, try to be conscious of the volume at which private setting. If you cannot arrange a face-to-
you speak. face meeting, a video or telephone call is
- and taking notes on the details they provide. suggested for a more personal setting than an
Also, try to be conscious of the volume at which email or text message. When giving constructive
you speak. criticism, try to focus on how the recipient can
improve their work, rather than what the person
did incorrectly.
5. Consider timing
- The time at which you make a call or send an 10. Acknowledge others
email can affect how the recipient receives it. If
you know the person is likely busy later in the day, - When you receive messages from others try to
they may be more receptive to communication in respond in order to confirm your
the morning. If an email or phone call later in understanding. If the communication regards an
the day is necessary, consider sending a notice ongoing task in which you're involved,
to the person asking whether it would be acknowledging the message can suggest that
acceptable to email or call at a certain time. you clearly understand updated information.
Parts, Characteristics and Phonetics of Reports - the understanding of ideas becomes easier as the
meaning of the words is enhanced.
Types of Communication
1. Formal Communication
3. Correct
Formal communications are the one that flows through the
official channels. It may take place between a superior and a - correct communication of thoughts and ideas is also an
subordinate, a subordinate and a superior or among the same error-free form of communication.
employees or managers. These communications can be oral or
in writing and are generally recorded and filed in the office. - the names and titles that you have mentioned
should be correct.
Horizontal or lateral communication takes place - are little to none chances that your message is
between one division and another. misinterpreted.
- Informal communication takes place without - the audience has everything that they want to
following the formal channels of communication. be informed.
Informal communication spreads throughout the
- includes all the facts and figures in the
organization and in all directions without any
sentences.
regard to the levels of authority.
- leaves no room for doubt in the mind of the
readers and audiences.
3. Unofficial Communication
1. Introduction
N-NOVEMBER
Characteristics Of A Good Report O-OSCAR
• Precision P-PAPA
• Accuracy of Facts Q-QUEBEC
• Relevancy. R-ROMEO
• Simple Language S-SIERRA
• Conciseness T-TANGO
• Grammatical
U-UNIFORM
• Unbiased Recommendation
V-VICTOR
• Clarity
W-WHISKY
• Presentation
X-X-RAY
• Complete Information
Y-YANKEE
Z-ZULU
Phonetic Language