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Service Manual - KENZA 450 - V 01-2016
Service Manual - KENZA 450 - V 01-2016
The photographs contained in this manual have only an explanatory function; therefore, some non-functional
features may not correspond to the device in question.
Service Manual 2
INTRODUCTION
Service Manual 3
This automated clinical analyser is an IVD medical equipment for indoor use and is based on the
colorimetric and turbidimetric measurement. Its main application is expected to be colorimetric
measurement, clinical chemistry testing, immuno testing and urine testing in clinical laboratories of
public hospitals and private clinics.
This manual is for qualified technical personnel, who participated in the training course on the
instrument and has the requisite qualifications to carry out maintenance, repair, replacement and
alignment, treated in the various chapters.
This symbol alerts the user to the presence of dangerous tensions and not
isolated within the instrument (risk of electric shock)
This symbol alerts the fluids used are biological fluids to be treated with care by
wearing adequate protections
Important notes
Explanatory notes
List of abbreviations
Cal Calibrator LLD Liquid Level Detection
COM Serial port n/a Not applicable
Dil Diluent OD Optical Density
e.g For example OS Operative System
Kenza 450 Kenza 450 TX QC Quality Control
GUI Graphical User Interface P2P Pin to Pin
ISE Ion Selective Electrode Ref. Reference
LED Light Emitting Diode SD Standard Deviation
Service Manual 4
Primary safety precautions
You should read the following safety precautions carefully before operating the system. If the
system is not operated according to the following precautions, the manufacturer or provider cannot
be liable for any damage or injury that might result. This chapter provides instructions on:
– Safe Use of the System.
– Installation Environment Precautions.
– System Labels and Displays.
– BIOLABO Guarantee.
Preventing Infection
– To avoid infection, always wear personal protective clothing when handling samples,
performing maintenance and coming in contact with waste.
– If infectious substances come in contact with your skin, flush the area and seek medical
advice.
– Wipe off any spilled contaminant immediately from the system.
– If any of the reagents or samples are accidentally swallowed, seek medical advice.
Service Manual 5
Preventing Damage to other Equipment and Facilities
– This system should have an independent power connection so that it cannot interfere with
other important electrical laboratory devices.
Handling Specimens
– The quality of the sample placed on the BIOLABO system is of paramount importance and all
efforts should be made to ensure it is of the highest quality. Numerous pre-analytical variables
exist and these should be accounted for before interpretation of the final result.
– Typical samples used on the BIOLABO system include serum, plasma, and urine. Other fluids
might not be suitable for analysis and care should be taken before analysis.
– All samples should be handled as if potentially infectious and protective clothing should be
worn at all times.
– Serum and plasma samples should be separated from blood cells as soon as possible to
reduce the risk of adulteration. Prior to analysis, samples should be free from suspended
matter such as fibrin. Any abnormal optical characteristics such as lipemia, icterus or
hemolysis should be noted. Results from such samples should be interpreted after
consultation with the applicable reagents instructions for use. Care should be taken to ensure
that any anticoagulants or collection devices that employ a barrier are compatible with the test
reagent being employed.
– Urine samples should be collected into appropriate preservatives and any suspended matter
removed by centrifugation prior to analysis.
– All samples should be protected from evaporation, contamination and, where applicable, light
(i.e. for bilirubin determination) prior to analysis.
Replacing Parts
– Calibration of system reagents is required after replacement of key parts such as syringes or
probes.
– Only use detergents (Wash Solution, Cleaning Solution etc.) of the type specified in this
manual to ensure optimum system performance.
Use of Consumables
– Only use BIOLABO approved consumables to ensure optimum system performance.
Service Manual 6
Performing Important Checks at Analysis
– Ensure system maintenance is performed adequately and repeat it if necessary.
– Check the quality of purified water.
– Check the calibration for abnormality.
– Check the quality control data.
– Check the individual analysis results for flags.
– Check the syringes and tubing for leaks.
– Check the samples for contaminants (dust, fibrin, etc.).
– Check the quantity of each sample and that no bubbles are present.
Installation Environment
– Is located indoors and never more than 2000 m above sea level.
– Is not exposed to direct sunlight.
– Is clean and clear of dust.
– Has a flat floor that can support approximately 100 kg and is free of vibration.
– Has good ventilation. This system produces heat while operating.
– Has a temperature of between 18 and 32°C.
– During analysis. Air conditioning should be used if these conditions do not exist naturally, to
ensure optimum system performance.
– Has a humidity of between 40 and 80% RH, with no condensation.
The instrument is under warranty for 12 months from the date of shipment by BIOLABO.
The warranty will be cancelled in case of non-respect of use, cleaning, and maintenance
instructions, or in case of improper use of the instrument.
Service Manual 7
T ABLE DES MATIERES
1. System configuration ................................................................................................................................. 10
1.1 Readout system ................................................................................................................................. 11
1.2 Photometer module ............................................................................................................................ 12
1.3 Readout cuvettes ............................................................................................................................... 12
1.4 Robotic system ................................................................................................................................... 13
1.5 Sampling arm ..................................................................................................................................... 13
1.6 Sample tray ........................................................................................................................................ 13
1.7 Reagent trays ..................................................................................................................................... 13
1.8 Washing arm ...................................................................................................................................... 13
1.9 Control system................................................................................................................................... 14
1.10 Block Diagram .................................................................................................................................... 15
1.11 Hardware error messages .................................................................................................................. 15
1.12 Interface board .................................................................................................................................. 16
1.13 ADC board .......................................................................................................................................... 17
1.14 Motor driver boards .......................................................................................................................... 17
1.15 Temperature & Level sensor control board ........................................................................................ 17
1.16 Power supply unit ............................................................................................................................... 18
1.17 Hydraulic system ................................................................................................................................ 18
1.18 Hydraulic Diagram ............................................................................................................................. 20
1.19 Technical specifications ..................................................................................................................... 21
2 Installation ................................................................................................................................................. 22
2.1 Unpacking .......................................................................................................................................... 23
2.2 Selecting a suitable location .............................................................................................................. 24
2.2.1 Installation environment ........................................................................................................... 25
2.2.2 Electrical requirements ............................................................................................................. 25
2.3 Preparation of the instrument .......................................................................................................... 26
2.3.1 Fluid connections....................................................................................................................... 27
2.3.2 Connection to the electrical outlet............................................................................................ 27
2.3.3 Connecting the computer.......................................................................................................... 28
2.3.4 Software installation.................................................................................................................. 28
2.4 Switching on the Kenza 450 TX.......................................................................................................... 28
3 Electronic Boards ....................................................................................................................................... 33
3.1 Interface Pcb...................................................................................................................................... 34
3.2 ADC Pcb ............................................................................................................................................. 35
3.3 Motor 1 Pcb ....................................................................................................................................... 36
Service Manual 8
3.4 Motor 2 Pcb ....................................................................................................................................... 36
3.5 Motor 3 Pcb ....................................................................................................................................... 37
3.6 Temperature & level sensor Pcb ....................................................................................................... 38
4 Maintenance.............................................................................................................................................. 39
4.1 Preventive maintenance.................................................................................................................... 40
4.2 Removing the shell and lifting the work plan .................................................................................... 41
4.3 Checking the power supply ............................................................................................................... 43
4.4 Check of blowers ............................................................................................................................... 43
4.5 Mechanical settings ........................................................................................................................... 43
4.6 Replacement of needle and cleaner.................................................................................................. 45
4.7 Replacing the syringe glass and piston .............................................................................................. 45
4.8 Checking the accuracy of dispensed volume..................................................................................... 46
4.9 Cleaning and lubrication of mechanics ............................................................................................. 47
4.10 Check of the level sensor ................................................................................................................... 48
4.11 Washing System ................................................................................................................................ 49
4.12 Replacing the dryer stump ................................................................................................................ 50
4.13 Cleaning and check of the drain wells ............................................................................................... 50
4.14 Replacing the Readout cuvettes ......................................................................................................... 51
4.15 Replacing the lamp ............................................................................................................................. 51
4.16 Check and adjustments of the photometric reading ........................................................................ 52
4.17 Check and adjustments of temperature ........................................................................................... 53
4.18 Scheduled replacement ..................................................................................................................... 53
4.19 Replacements and Adjustments ........................................................................................................ 54
4.19.1 Replacing the Photodiode Pre-amplifier board ......................................................................... 54
4.19.2 Replacing the bearings of the filter wheel .................................................................................... 56
4.19.3 Lamp power supply adjustment ............................................................................................... 56
4.19.4 Adjusting the height of the needle ............................................................................................ 57
4.19.5 Cuvette positioning ................................................................................................................... 58
4.19.6 Adjustment of the washing arm ................................................................................................ 58
5 Parts Identification .................................................................................................................................... 60
6 Communication Protocol........................................................................................................................... 69
6.1 How to transmit and receive ............................................................................................................. 76
6.1.1 Communication controlled by the user ..................................................................................... 76
7 Table of Flags ............................................................................................................................................. 79
Service Manual 9
Kenza 450 System Configuration- 1
1. S YSTEM CONFIGURATION
Service Manual 10
Kenza 450 System Configuration- 1
Kenza 450 TX is an automatic analyser with microprocessor control, for clinical chemistry
and immunoturbidimetry analysis, available in the table-top version. The “Random Access”
operation mode allows rapidly running all the tests on a patient and printing the report,
without having to wait the routine to be completed. Moreover, you can add new patients,
even with STAT priority, whilst running the tests and, if necessary, repeat calibrations.
KENZA 450 TX analyser has been designed to achieve a throughput of 420 tests/hour.
The graphical interface has been designed to make all the functions of this appliance
simple and intuitive, as well as to provide flexibility as required by every laboratory. KENZA
450 TX is composed of the parts described in the following page.
Service Manual 11
Kenza 450 System Configuration- 1
– A halogen quartz lamp with an adjusted and stabilized power supply, which emits light
in the visible, UV and near Infrared regions.
– A filter wheel that contains a set of 9 narrow band interference filters. By continuously
rotating during the readout, this filter carousel emits a train of monochromatic light
pulses. This way, it is possible to have a readout of the cuvettes with all the available
wavelengths. Moreover, the continuous rotation of the filter carousel allows dissipating
the heat absorbed by each filter, thus increasing their average life. The rotation phase
and speed are electronically controlled.
The wheel contains the following interference filters:
The position 1 of the filters wheel is closed to prevent the passage of the light
and measure the output voltage of the amplifier (offset) in the absence of signal
Service Manual 12
Kenza 450 System Configuration- 1
light.
When the level detector does not detect any sample, the appliance emits a sound to
warn the operator that the sample is insufficient or missing.
Service Manual 13
Kenza 450 System Configuration- 1
Hereafter are the microcontrollers programmed with the same software revision:
µ4, µ9, µ10, µ12;
µ2, µ15;
µ3, µ14;
µ7, µ16
Service Manual 14
Kenza 450 System Configuration- 1
Service Manual 15
Kenza 450 System Configuration- 1
Service Manual 16
Kenza 450 System Configuration- 1
parts and of each stepper motor. Micro 0 located on the Interface board directly
controls some solenoid valves, the suction pump, the drain sump and the vacuum
pump. Upon switching the instrument on, the management software receives all the
settings regarding the positioning of the robotic assemblies, as well as the various pre-
set functions stored in an EEprom of the interface board. The screen will briefly show the
data reception and then the main menu will appear. In case some of the settings have
not been carried out, the screen image below will appear, with the list of all the
instrument’s settings: those already made and those yet to be done.
Service Manual 17
Kenza 450 System Configuration- 1
– A circuit controls the temperature of the readout module, i.e., of the cuvettes; in
this case, an electrical resistance powered with 30V AC is also used as a heating
element. A safety thermostat, incorporated with the heater, interrupts the electrical
current in the event of excess temperature (70 °C).
– Another part of the circuit controls the cooling system of the reagent trays; in this case,
a Peltier cell cools a metal tray onto which the reagent vials are arranged.
– Part of the electronic system controls the reagent pre-heating. Also in this case, a Peltier
cell, in contact with a round support where the Teflon tube is wrapped, heats the reagent
during the sampling phase.
Instead, if the use of a second and third reagent is preset, the sampling arm R2
withdraws the established volume of reagent and dispenses it into the same cuvette
containing R1+S. In the latter case, the overall mixing takes place by aspirating partly
the volume and then dispense it again into the cuvette. To start the chemical reaction
only inside of the cuvette, the sucked liquids are separated by gaps of air.
Service Manual 18
Kenza 450 System Configuration- 1
The pre-heaters located on the sampling arms, raises the temperature of the reagents
up to approximately 30°C, thus allowing the sample-reagent mixture to quickly reach
37°C.
Washing of cuvettes
The readout cuvettes are washed by means of a mechanical arm that, when lowered,
introduces some double needles in the cuvettes to fill them with water and then to
empty them. The filling phase of the cuvettes takes place by sucking water from the
tank by means of three syringes in PVC moved up and down by a single stepper motor,
inside a plexiglass body. With the action of three solenoid valves, the water is
dispensed into cuvettes and then sucked by means of two double body-diaphragm
pumps and discharged into the waste bottle. While the first three needles fill and
empty, the fourth needle must only drain and therefore prepare the cuvette for the final
drying. Instead, the first action taken by the first needle, is to empty the biological fluid
from the cuvette. At the choice of the user, this liquid is directed to a separate exhaust
line to be adequately treated. A specially shaped Teflon pad, connected to the vacuum
pump, dries the cuvettes that have been washed.
Service Manual 19
Kenza 450 System Configuration- 1
Service Manual 20
Kenza 450 System Configuration- 1
Type of analysis End Point, Linear Regression for Kinetic reaction, Initial Rate (2 points Kinetic),
Bichromatic Reactions. Differential Reactions (with Sample Blank).
Sample tray 80 positions for samples cups and primary tubes 12-13mm x 75-100mm, barcode
identification available upon request, 8 positions for standards, 10 positions for controls,
Each position can house a STAT sample.
Reagent tray 1 tray for R1, 1 tray for R2-R3. Both trays are refrigerated. 30 positions for single reagent
(60mL) or double reagent (17mL+40mL); 60 positions for single reagents (double
container); optional adaptor for 5mL tube or Hitachi cup 2mL
Readout carousel 50 optical cuvettes (0.6 mm optical path). 5 steps automatic washing station.
Temperature controlled at 37°C +0.5°c -0°C
Sampling system SIP & DIP sampling with capacitive level detector. Reagent pre-heating; Sampling
accuracy 1% for 1µl steps.
Connectivity External printer A4 size; RS232 serial port for connection to LIS
User interface Indication on Display regarding the sample loading list. Troubleshooting diagnostic
system.
Help on Line
Operating Working temperature from 15° to 32°. Relative humidity Max. 70% at 32%
environment
Power supply Voltage 115/230 AC+/- 6% 240 AC upon request Frequency 50/60Hz Power 450 VA
Service Manual 21
Kenza 450 Installation- 2
2 I NSTALLATION
Service Manual 22
Kenza 450 Installation- 2
The step of installation is extremely important as compliance with the rules and requirements listed
below, contributes to the optimal functioning of the analyser in the time. The main rules to be observed
are as follows:
– Selecting a suitable location
– Suitable environmental conditions
– Compliance with the electrical requirements
– Computer with appropriate features
– Windows operating system since Windows XP
2.1 Unpacking
The image below shows the packing of the Kenza 450 TX. Before unpacking the instrument check
the state of the crate and the impact indicator. Notify the carrier of any physical damage. If the
packaging is intact go ahead with the procedure of unpacking.
Service Manual 23
Kenza 450 Installation- 2
To ensure proper operation, put the Kenza 450 TX in a place that meets the following requirements:
The bench must be vibration free and able to support the weight of the instrument, computer, LCD
display and printer (approximately 100 Kg). The space requirements will vary depending on the
configuration of the Kenza 450 TX and components. In fact the graphical interface of the Kenza
450 TX has been conceived for using a LCD display equipped with touch screen. The useful space
needed for positioning on a desk the Kenza 450 TX and other devices like computer, monitor and
printer, is shown in the drawing below:
Service Manual 24
Kenza 450 Installation- 2
It is recommended to leave the space suggested at the sides and below the unit to allow proper
ventilation.
The environment must be as free as possible from dust, mechanical vibrations, loud noises
and electrical interference.
Avoid proximity to brush-type motors, flickering fluorescent lights and electrical contacts that
regularly open and close.
Avoid placing the instrument in direct sunlight or in front of a source of heat or drafts.
Service Manual 25
Kenza 450 Installation- 2
As a precaution, to avoid damage during transport, some moving parts of the instrument
are locked with screws and carefully shaped material that hinders their mobility. Follow
the instructions hereinafter to restore the operating conditions of the instrument.
Service Manual 26
Kenza 450 Installation- 2
2.3.1 Fluid connections
Connect tubes and electrical connector
of the waste sensor (the shortest) to the
opportune inlets.
Connect tubes and electrical connector
of the water to the opportune inlets. Fill
the container, previously rinsed, with
distilled water.
Connect tubes and electrical connector
of the cleaning solution to the
opportune inlets.
In case of use of a separate container
for biological liquids, connect the tube
and the electric connector to inlets
dedicated.
The analyser is shipped with the voltage selector set to 200-240V. Change the setting if
the main voltage of your country is 110 AC V.
Connect the Kenza 450 TX to the power inlet with the power cable supplied.
If the power cable does not conform to local standards, replace it with one having the
same characteristics.
As soon as the power cord is connected to the power inlet, we can hear the noise due
to the fan of the cooling system independently from the status of the power switch.
Service Manual 27
Kenza 450 Installation- 2
2.3.3 Connecting the computer
For this procedure, it is assumed that Windows is already installed on the computer and all updates
were made. The same applies for the printer and for the touch screen if provided.
It is strongly recommended to disable the options to save energy that disable the hard drive
after a period of keyboard inactivity. It is recommended to disable the screen saver and turn
off the antivirus software.
Any computer with standard features can be used to control the Kenza 450 TX. The presence of at
least a serial port to connect the instrument to the computer and a CD reader to install the instrument’s
software is indispensable. The computer must be equipped with two serial ports in case the instrument
is connected to a LIS. All Windows OS, starting from Windows XP, are compatible with the instrument.
– Connect the serial port of the Kenza 450 to the serial port of the computer using the serial
cable P2P supplied.
– Connect the LCD display, keyboard, mouse and printer to the computer.
– Connect all the equipments to the power inlet.
– The operator can select the automatic search of COM port (Search) or enter directly which
is the COM port connected to the Kenza 450 (manual selection).
Service Manual 28
Kenza 450 Installation- 2
– Start the receipt of mechanical settings stored inside the analyser.
If during the initialization, one or more settings are missing, a red screen with the list of
the settings to be performed is displayed.
The red screen is a warning for the user that is going to use the analyser. Make reference
to the Maintenance chapter and to the User Manual to perform the settings required.
Kenza 450 TX is shipped with all settings made and stored in an EEPROM of the
instrument.
Click the button Continue to set the main screen hereinafter shown.
Service Manual 29
Kenza 450 Installation- 2
The Kenza 450’s software was developed in a way which is simple and user friendly. This feature
minimizes the learning time and allows the user to use the analyser immediately. Every screen offers
different options which can be selected directly via left-click of the mouse or a touch of your finger.
Not casually, the GUI has been conceived expressly to favor the use of a touch screen. In the main
screen are easily identifiable:
– The two trays for the reagents and the carousel sample holder.
– The legend of the colors characterizes with specific color the type of reagent and sample,
diluent and cleaning solution of the ISE.
– The reagents within each tray, are marked with their code and the internal volume is indicated
by the color red if the reagent is insufficient for the tests pre-set. The blue, yellow and purple,
with a dual color intensity, respectively indicate the volume of R1, R2 and R3. The dual tone
indicates the volume level content.
– The numbering of the slots of the reagents tray is from 1 to 60. You can load 30 containers of
type C in the positions 1-30 or 30 double containers of type A and B in positions 1-60.
– The position 30 is reserved for the cleaning of the ISE (if present) while the position 60 to the
diluent used for the pre and post dilutions of samples.
Service Manual 30
Kenza 450 Installation- 2
– The carousel of samples hosts in the two outer rings 80 cups or primary tubes. Inside there
are two areas of different color: the blue one reserved for calibrators (8 positions) and the
green reserved for controls (10 positions).
– The bar at the top of the screen, besides the name of the producer and the user, displays the
software revision in use.
– Just below another bar displays the time and the current date (computer data), the COM port
of the computer connected and the "i" button that when clicked, displays information about
each software release issued. Furthermore, in the left part of the bar are visible messages
that warn the operator of an occurred condition that prevents the proper functioning of the
analyser and therefore requires operator intervention.
– At the bottom, is visible the bar with the buttons more frequently used.
– At the far right is visible a floating bar that when clicked shows a series of buttons used less
frequently.
– Finally there are the buttons "Calibration" and "Patient Entry" that lead directly to the screen
where you can set the calibrations and the one where you set up the patients.
Restore the file with the most common assays that is stored in the archive. To do this step,
follow the procedure How to restore the file "Met4500.arc".
Insert the reagent bottles in the slots of the two trays refrigerated.
Execute a washing cycle of the cuvettes with the solutions IPO and Extra cleaning. To do this
step, follow the procedure How to wash the cuvettes.
– Click Methods/Methods/Archive
– Double click on the folder "Methods"
– Double click on the folder "met4500"
– Click the file "Met4500.arc"
– Click the button "Restore", a message warns
that the methods in use will be replaced, click
Enter
– Click the Exit button to return to the grid of the
methods
Service Manual 31
Kenza 450 Installation- 2
After restoring the file "Met4500.arc" the two trays of the reagents appear as in the figure
Load the container R1 of each pack in the assigned slot of the tray R1.
Load the container R2 and R3 of each pack in the assigned slot of the tray R2.
Fill the two special containers with the solutions IPO and Extra. The washing cycle uses
25mL of each solution. Containers and solutions are provided with the instrument.
The installation phase is completed and the Kenza 450 is ready to start working.
Service Manual 32
Kenza 450 Electronic Boards- 3
3 E LECTRONIC B OARDS
Service Manual 33
Kenza 450 Electronic Boards- 3
This chapter contains information on the electronic boards used in the instrument and the functions
performed by each. The figure below shows the cage containing the electronic boards and their
placement. The card cage is accessible by removing the rear panel.
Each board is identified by a reference code that takes into account the electronic components and
of the printed circuit (layer). Boards with the same layer but with different components or different
programming of microcontrollers assume a different reference code.
Service Manual 34
Kenza 450 Electronic Boards- 3
Service Manual 35
Kenza 450 Electronic Boards- 3
Barcode reader of
µ8 U13 L3 optical sensor signaling
reagents
Service Manual 36
Kenza 450 Electronic Boards- 3
Service Manual 37
Kenza 450 Electronic Boards- 3
3.7
Service Manual 38
Kenza 450 Maintenance- 4
4 M AINTENANCE
Service Manual 39
Kenza 450 Maintenance- 4
This section describes the various preventive and corrective maintenance operations for the optimal
operation of the analyser. The table at the end of this chapter includes a list of spare parts subject to
wear, which must be replaced periodically. The diagnostic routines available to the maintenance
technician allow carrying out the following operations:
Service Manual 40
Kenza 450 Maintenance- 4
Electronic
– Checking the reference voltages on the Interface
Voltage measurement Pcb
boards
– Checking the ±15 V on the ADC Pcb
Needles alignments – Performing the mechanical settings
Level sensor
– Grounding of samples and reagents trays
– Check of the rest voltage
Alignment – Mechanical alignment of the washing station
Check the efficiency of the
Washing system washing – Perform a cycle of washing with water
Cleaning and Check of the drain
wells – Washing with hypochlorite and check of drainage
Service Manual 41
Kenza 450 Maintenance- 4
– In front of the instrument, a hole in the bottom allows
disconnect the cable connecting the safety switch
– Lift the shell
Service Manual 42
Kenza 450 Maintenance- 4
4.3 Checking the power supply
Centering of needles
You can choose to make all the alignments in sequential form, or only that selected
– access the service menu, then click the button "Set Step" to display the following screen
Service Manual 43
Kenza 450 Maintenance- 4
– Open the drop-down menu shown in the figure and click the option "All Adjustments"
– Perform the centering of the needle in the various positions aligning with the two buttons "Plus"
and "Minus". Click Save to store each adjustment.
Descent on sample
Service Manual 44
Kenza 450 Maintenance- 4
4.6 Replacement of needle and cleaner
You must verify the integrity of the needle and the total absence of curves and humps. The two
components are tightly bound and it is often necessary to replace both. In fact, if the needle as a
result of an accidental bump bends, also damages the washer. The cleaner is equipped with a small
gasket that ensures the sliding of the needle and the hydraulic seal of the assembly. The loss of
sealing is cause of dripping of water
Service Manual 45
Kenza 450 Maintenance- 4
– Loosen the screws (detail 3) and push the piston (detail
1) upwards to disconnect it from the bracket.
– Remove the anchor (detail 2) and the syringe rotating the
upper metal part (detail 4) counterclockwise.
– Remove the Teflon seal from the syringe housing in the
Plexiglas unit (detail 5) using a pointed tool.
– Install a new Teflon seal.
– Insert a new piston in a new syringe dipping its tip in
distilled water to make the movement more fluid, then
screw the syringe and the piston back on in the housing
in the plexiglas unit (detail 5) (pay the most attention to
the inclination of the syringe, since the piston must center
the fixing collar without being forced (detail 3).
– Manually lower the syringe piston (detail 1) until it enters
in the bracket.
– Carry out a mechanical reset of the dilutor.
– Manually push the piston downwards and then upwards,
up to touch the manifold in plexiglass with the tip of the
piston.
– Tighten the screw that fixes the piston to the bracket
(detail 3)
Pay attention when tightening the screw; an excessive force could break the head of the
screw
Service Manual 46
Kenza 450 Maintenance- 4
– remove the preheater from the arm R1
– access the screen Service and click the
button "Prime"
– access the screen "Set Steps" and uncheck
the button "Double Diluter" (disable the
sample diluter)
– back to the screen "Service" then click
"Prime"
– put the needle tip in the graduated container
– select R1 then enter 5 cycles
– repeat again the previous step
– the measured volume within the container
must be approximately 10 ml (each cycle is
equivalent to 999 µL
– to test the syringe that sucks the sample
reactivate the button "Double Diluter"
– repeat the double sequence of primer (each
cycle dispenses 1500 µL)
– the measured volume within the container
must be approximately 15 ml
– Repeat the procedure for testing the syringe
dispensing R2 and R3
Service Manual 47
Kenza 450 Maintenance- 4
Washing Arm
Sampling Arms
Service Manual 48
Kenza 450 Maintenance- 4
– in stand-by, the measured voltage on the
blue wire (signal of the level sensor), must
be greater than 1 V
– measure the resistance of the tray against
ground
Service Manual 49
Kenza 450 Maintenance- 4
– open the floating bar and click the button "Washing then H2O
(the process lasts approximately 10 minutes)
– during the washing process, check if there is overflow of water
– at the end of the process, remove the four screws shown in the
figure after which raise the support ring of the cuvettes
– Verify the cleaning and the drying of the cuvettes.
– The presence of water droplets on the walls of the cuvettes
indicates poor efficiency of the washing system. The possible
reasons may be
– The presence of water droplets on the walls of the cuvettes indicates poor efficiency of the
washing system. The possible reasons may be the following:
poor alignment of the block needles + dryer stump (see par. 4.19.6)
loss of efficiency of the dryer stump due to edges rounded or blackening of PVC
Loss of efficiency of the vacuum pump
Service Manual 50
Kenza 450 Maintenance- 4
– access the screen "Service" and select "Waste /
Probe Wash. Pump ON" in "Probe Wash" section
– the activation of the drain pumps must quickly
empty the wells
– Remove the readout tray cover and move the sampling arm
so that it does not obstruct the removal of the cuvette
carousel.
– To remove the readout carousel, loosen the 4 fixing screws
(red arrows) in the center and lift with caution. When
removing, make sure that the carousel does not come into
contact with the washing system probes.
– Insert a new carousel with the relative cuvettes inside the
container and fix the four screws beck on. Make sure that
each cuvette is completely lowered and fixed to the plastic
wheel.
– Make sure that the carousel can rotate freely before putting
the cover back on.
– Carry out the readout of the filters to verify readout reproducibility and range.
Carry out a few washing cycles with Ipocleaning and Extracleaning solutions to
degrease the newly installed cuvettes thus preventing the formation of micro air
bubbles.
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Kenza 450 Maintenance- 4
If during the lamp replacement you accidently touch the lamp bulb with your fingers,
remove any impurity with acetone or ethyl alcohol.
Before performing the check, be sure that the lamp is ON for at least 5 minutes and the
cuvettes have been washed with the two solutions Ipo and Extra
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Kenza 450 Maintenance- 4
4.17 Check and adjustments of temperature
The temperature of the cuvette compartment, where the chemical reaction takes place, significantly
affects the result of some types of tests. The temperature of the reagents trays, determines the greater
or lesser stability of the reagent once on board of the instrument. Keep in mind that the temperature
measurements reported hereinafter, are influenced by the room temperature that in principle should
measure between 18°C and 24°C degrees
Cuvettes temperature
– remove the cover of the cuvette
– fill six cuvettes equidistant with 500 mL of distilled water
– put back the cover of the cuvettes
– be sure that the graphic displays the main screen (with this screen the cuvette carousel rotates
continuously favoring uniform heating of the cuvettes)
– Wait 20 minutes and then access the Service menu to stop the carousel and measure the
temperature of the water contained in the six cuvettes. The measured temperature has to be 37°C
+ 0.5 / -0.5°C
– If necessary, adjust the temperature with P8 of the board Temperature & Level Sensor. It is
advisable to turn the potentiometer with steps of 1/4 of turn allowing to the cuvettes to reach the
new temperature set. Turning clockwise the temperature increases
Preheater Temperature
– remove the cover of the cuvettes
– simulate the acceptance of 5 patients with a test each (it is advisable to select a test that uses a
single reagent)
– be ready to emerge the temperature probe into the cuvette where the reagent is dispensed
– the measured temperature has to be approximately between 29°C and 32°C
– If necessary, adjust the temperature with P1 (pre-heater R1) and P2 (pre-heater R2) of the board
Temperature & Level Sensor. Turning clockwise the temperature increases
Cooling Temperature
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Kenza 450 Maintenance- 4
Preventive Maintenance
Check, adjustment and replacement Ref. 6 months 1 year
Replacement of the cuvettes 13-0055 √ √
Replacement of the photometer Lamp 13-0003 √
Replacement of the Syringe glass + piston 001542 √
Replacement of the syringe seal M000135 √
Replacement of the Probe cleaner MA000140 √ √
Replacement of the sampling probe 3-0021 √ √
Replacement of the Dryer stump 13-0052 √
Carry out an ADC readout and if the voltages appear unstable or equal to
0V, find out if the problem depends on the ADC system or is caused by the photodiode Pcb. This
verification can be made by connecting the positive pole of a 1.5V standard battery to the blue wire
and the negative pole to the brown wire of the connector shown in the figure.
This connector is part of the cabling and connects the photodiode board to the ADC board. It is located
in the lower compartment under the readout unit. The total absence or the instability of the signal
despite the insertion of the battery indicates a malfunction of the ADC board. If, on the other hand,
the fault is due to the photodiode pre-amplifier board, the filter readouts would have all equal value
and be stable; therefore, the fault that was pointed out would disappear. To access the photodiode
pre-amplifier board, proceed as follows:
– Turn the amplifier off, disconnect the power supply cable and
remove the external cover.
– Remove the optical fiber from its housing by loosening the fixing
grub screw on the cylindrical support (fig.1).
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Kenza 450 Maintenance- 4
– Remove the four screws that fix the readout unit to the metal base
of the instrument.
– Lift the unit and disconnect the ground connection cable together
with the connectors of the optocoupler, Photodiode board and of
the heating element.
– Remove the eight screws that fix the cover of the cuvettes housing
and remove both the cuvettes and the cover.
– Remove the collar and the cylindrical support of the optical fiber.
– Remove the three screws that fix the external band to the base of
the readout unit and remove the band.
– Remove the three fixing screws and carefully lift the heating ring.
For an easier movement, remove the cabling fixing the band.
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Kenza 450 Maintenance- 4
4.19.2 Replacing the bearings of the filter wheel
– Remove the screw that fixes the filter wheel by locking the
rotation axis with a screwdriver
– Extract the filter wheel, the rotation axis, the two bearings and
the spacer in this order
– Replace the faulted bearings with new ones of the same type
and reassemble the photometer by carrying out the same
operations in reverse order
– With the replacement of the bearings, we recommend
checking and, if necessary, replace the filters wheel motor
– Once the bearings have been replaced, carry out the checks
4.19.3 Lamp power
and adjustments supply
as in adjustment
paragraph ?
–
– To adjust the lamp voltage, connect the two voltmeter probes
in parallel to the lamp wires. Adjust the voltage by turning the
potentiometer shown in the picture.
– All adjustments must comply with the specifications below
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Kenza 450 Maintenance- 4
– The figure at the side shows the part below the work plane of
the sampling arm. When in idle state, the position of the needle
in the cleaner is determined by the position of the flag (1) locked
to the transmission belt. The early or late arrival of the flag
within the optical sensor (2), determines the position of the
needle in the cleaner
There are 24V in the board containing the optical detector and the solderings to the
robotic cable therefore it is advisable the maximum attention to prevent short circuits
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Kenza 450 Maintenance- 4
– Loosen the two locking screws and move the flag up or down
to lift or to lower the sampling probe
– Tighten the flag screws and carry out a mechanical reset.
– After each adjustment, do a reset mechanic before assessing
the position of the needle
– Make sure that the position of the needle in the cleaner meets
the specifications shown in the figure. If not, repeat the
alignment procedure
– The top right part of the mechanical set-up menu allows the
aligning of the cuvette in front of the light beam. Should the
number of steps inside the box be modified, the position of the
cuvette will change as well. The alignment consists in the
centering of the cuvette in front of the light beam produced by
the photometer and brought into place through the optical fiber
(red arrow). The two screws used to fix the fiber and its support
(yellow arrows) can be taken as a reference, or you can carry
out a direct visual check of the cuvette through the optical fiber
duct.
The different alignment of the cell requires the revision of the alignment of the washing
station.
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Kenza 450 Maintenance- 4
Vertical Adjustment
– Remove the washing arm cover and loosen the 2 fixing screws
of the dryer stump (1)
– remove the piston and replace it with the spare
– once the stump is replaced, it is necessary to adjust the height
and centering the stump into the cuvette
– tighten the two screws as much as needed to prevent the fall
of the stump but such to allow the vertical movement
– lower the washing arm by hand allowing the entering of the
stump into the cuvette
– reset the mechanic then lower the arm using the software
routines
– push the stump down to ascertain that just skims the bottom of
the cuvette and then tighten the two screws
– make sure that when the stump is going to skim the bottom of
the cuvette, the three needles (2) lift approximately of a few
millimeters. It is a detail that confirms the correct adjustment
Horizontal Adjustment
– Lower the arm up to stop the stump to the top of the cuvette in
order to verify if it is perfectly centered
– if you need to make an adjustment, loosen the screws (3)
securing the block containing the needles and stump
– move the block up to center the stump and the needles inside
the respective cuvette then tighten the screws
– once tightened the screws recheck the adjustment. During the
descent the stump must center the the cuvette without the
– perform
slightest atouch
cycle of washing with water and at end of the cycle remove the ring of the cuvettes
from its housing to check the perfect drying
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Kenza 450 Parts Identification- 5
5 P ARTS I DENTIFICATION
Service Manual 60
Kenza 450 Parts Identification- 5
3 1 4 1
4 2
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Kenza 450 Parts Identification- 5
Below the working plane
5 8 8 7 6 9 6
6 7
Service Manual 62
Kenza 450 Parts Identification- 5
12
14
15
16
17
10
11 13 10
00
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Kenza 450 Parts Identification- 5
18 2 21
18 19 1 20
9 0
1
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Kenza 450 Parts Identification- 5
22 23 24 25 26 27 28 29
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Kenza 450 Parts Identification- 5
40 39 38
31 30 32 33 34 35 36 37
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Kenza 450 Parts Identification- 5
41
47
43 44 45 46
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Kenza 450 Parts Identification- 5
48 49 50
51 52 53
Service Manual 68
Kenza 450 Communication Protocol- 6
6 C OMMUNICATION P ROTOCOL
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Kenza 450 Communication Protocol- 6
The computer which controls the Kenza 450 analyser, can establish a bidirectional connection with
an external computer. You can choose two modalities for the data exchange:
Use a connection RS232 (crossover wiring cable)
Use local path sharing (LAN connection)
Transmission Transmission
Explanation
control code control code
(name)
<STX> 2(02h) Code to show the beginning of text.
<ETB> 23(17h) Code to show the interruption of text.
<ETX> 3(03h) Code to show the end of text
<ENQ> 5(05h) Enquiry
<ACK> 6(06h) Acknowledge
<NAK> 21(15h) Not acknowledge
<EOT> 4(04h) End of transmission
[FN] Frame number ASCII numbers from 0 to 7. The first frame begins with 1
[C1][C2] Checksum
If LIS wants to send data to the Instrument, it must send the character ENQ. If the Instrument is in
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Kenza 450 Communication Protocol- 6
reception mode, it responds with ACK, then LIS st ar t s t o send data strings.
If the Instrument has to send results string to LIS, it must first send an ENQ to establish serial
connection. The LIS responds with ACK. Until ACK is not received, the instrument sends an ENQ
every 10 seconds until the timeout condition is reached. Below is a transmitting communication
diagram (Instrument – LIS):
String format
Below are the details relative to the construction of strings from/to the Instrument,
indicating name and length of fields making them up.
Separators are not utilized within data strings.
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Kenza 450 Communication Protocol- 6
It is necessary to distinguish two cases on the basis of length of the field Pat.ID:
When transmission is from LIS to Instrument the data to be use are the following:
i. Pat. ID: 9 char
ii. Patient name : 30 char
iii. Species (gender) : 32 char
iv. Test name : 3 char (for each test required)
When transmission is from Instrument to LIS the data to be use are the following:
i. Pat. ID: 9 char
ii. Patient name : 30 char
iii. Species (gender) : 32 char
iv. Test name : 3 char (for each test required)
v. Test result : 9 char e.g. “1234.5678” (for each test required)
Tests
<STX> Pat. ID Sample Name Species BCC <ETX>
Required
1 char 9 char 30 char 32 char 3 char 2 char 1 char
Up to 96 different tests
Tests Test
<STX> Pat. ID Sample Name Species BCC <ETX>
Required Result
1 char 9 char 30 char 32 char 3 char 9 char 2 char 1 char
Up to 96 different tests
8 character Pat. ID:
When transmission is from LIS to Instrument the data to be use are the following:
i. Pat. ID: 8 char
ii. Patient name : 30 char
iii. Test name : 3 char (for each test required)
When transmission is from Instrument to LIS the data to be use are the following:
i. Pat. ID: 8 char
ii. Patient name : 30 char
iii. Test name : 3 char (for each test required)
iv. Test result : 9 char e.g. “1234.5678” (for each test required)
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Kenza 450 Communication Protocol- 6
Up to 96 different tests
Requested Test
<STX> Sample ID Sample Name BCC <ETX>
test Result
1 char 8 char 30 3 char 9 char 2 char 1 char
char
Up to 96 different tests
No separator character is provided between the fields composing the strings. The result
is codified in the following format: xxxx.xxxx (9 characters including comma/period).
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Kenza 450 Communication Protocol- 6
File exchange mode
It’s possible the data exchange sharing the folders Datai and Dataio of the installation program folder.
The Kenza 450's program can read the datafiles stored in the DATAI folder with the extension xlm or
csv and can produce a file for each completed sample in the folder DATAIO according to the format
set in the menu
It’s fundamental that the administrator of Kenza 450's computer gives the LIS the
permission for the reading and writing of data in the folder DATAI as well the permission
for the only reading of the folder DATAIO. If not, the LIS can’t read neither write the data
Export file
The filename exported by the Kenza 450 and stored in the folder DATAIO has extension csv and is
formed by the date, time and id of the patient.: YYYY+Month+Day+Hour 24+
Minutes+Seconds+Patient Id”
For example “20131223114545131223001.csv”
The information stored in the file are:
Data and time of last result
Sample ID
Specie (Gender)
Patient Name
For each test required
Test name
Sign (“ “,”<”,”>”) none, less than, greater than
Result value
Units of measure
Result flag
Range minimum
Range Maximum
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Kenza 450 Communication Protocol- 6
The name is formed by the date, time and the ID of the patient: YYYY+Mont+Day+Hour 24+
Minutes+Seconds+Patient Id”
For example “20131223114545131223001.xml”
For the export the files have to be stored in the DATAI folder stored in program folder. The file name
has to have the xml extension. The only information read from input xml file are:
Tag Description
<patient-id> Patient number
<species> Specie name
<patient-name> Patient Name
<results>
<param> Parameters tested
<name> Test name
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Kenza 450 Communication Protocol- 6
<value>0</value>
<valuetext />
<unit>mg/dl</unit>
<flag />
<min>0,9</min>
<max>1,2</max>
</param>
</results>
</lab-result>
Side bar
for
Kenza 450
In manual modality you need to click the button "Data Transfer" to access the menu "data transfer".
Here you find two buttons which allow you to send all the patients data or only a subset or receive
new data from LIS
If the Lis sends the same patient twice, the Kenza 450 recognizes 2 different samples.
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Kenza 450 Communication Protocol- 6
mask for the manual acceptance of patients. During the routine every time all the tests of a patient
are completed, the software checks if the LIS is ready for receiving data.
End of Click on
routine Patient
Routine Idle :
execution Main screen
Start
Exit
Analysis
Kenza 450's
software
Manual
patient entry
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Kenza 450 Communication Protocol- 6
Service Manual 78
Kenza 450 Annex- 1
7 T ABLE OF F LAGS
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Kenza 450 Annex- 1
Sometimes, close to the results, there are some letters named "flags" which indicate to the operator,
important details concerning the test just run. It follows a table with all flags and their specific meaning.
Flag Meaning Notes
FT Low Fit Valid for kinetic tests – It means that the readout points of a kinetic
reaction do not follow a linear trend. Consequently the "FIT", an
index that indicates the quality of the chemical reaction, becomes
lower than 1
VR Wrong reaction direction direction of the reaction is incorrect or the readings of the optical
density do not follow the preset direction
R Repeated It appears next to the result of a test that has been repeated
RD Repeated with dilution It appears next to the result of a test that has been repeated with
dilution
ES Substrate exhaustion Valid for kinetic tests and Initial rate – the reagent substrate was
exhausted quickly before carrying out the first readout
HI High value The result is above the reference value higher limit
FL Out of linearity limit The result is above the preset linearity limit – it is recommended
repeating the test with dilution
FC Out of calibration curve In case of calibration multipoint, the result is above the maximum or
below the minimum calibration point
BHI High reagent blank OD Next to the reagent blank OD – the OD is above the preset reagent
blank range
BLO Low reagent blank OD Next to the reagent blank OD – the OD is below the preset reagent
blank range
<B Below blank The result is below the reagent blank range
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Kenza 450 Annex- 1
NOTES
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Kenza 450 Annex- 1
Service Manual 82