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Assessment 3: Care Coordination Presentation to Colleagues

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Student Name

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Capella University

Course Name
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Prof Name

FEB 22, 2024


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Care Coordination Presentation to Colleagues
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Greetings, colleagues. Today, I am excited to discuss care coordination, a fundamental
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aspect of delivering patient-centered care. As nurses, we must grasp the core principles
of care coordination, as we play a central role in ensuring the seamless delivery of care.
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This presentation will offer practical strategies for engaging with patients and their
families, explore the impact of change management on patient experiences, and delve
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into the ethical considerations underlying care plans, emphasizing the crucial role
nurses play in fostering coordination and continuity.
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Practical Approaches to Patient and Family Interaction in Healthcare


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Achieving positive health outcomes requires effective engagement with patients and
their families. Healthcare providers must communicate efficiently, provide
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comprehensive education, and understand cultural and physiological nuances.


Prioritizing patients' needs and preferences during decision-making is crucial for
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person-centered healthcare, which holds both intrinsic and instrumental significance


(Larson et al., 2019). Three effective methods for interacting with patients and their
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families include:
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● Collaborative goal setting and shared decision-making: Involving healthcare
professionals, patients, and their families in shared decision-making enhances
patient participation, knowledge, and adherence (Molina-Mula & Gallo-Estrada,
2020).
● Health literacy and medication knowledge: Tailoring drug-specific educational
interventions improves medication adherence and health outcomes (Robin &
Muir, 2019).
● Cultural competence: Research indicates that cultural sensitivity is associated
with higher patient satisfaction and better health outcomes (Betancourt et al.,
2020).

Change Management and Patient Experience

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Change management, crucial for healthcare transitions, significantly impacts care
coordination. Effective communication, patient involvement, and thorough evaluation of

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healthcare changes enhance patient-centered care. Nurses' effective communication
with healthcare professionals, patients, and their families is vital for improving patient

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outcomes (Jones et al., 2020). Patient involvement in change management leads to
more efficient and lasting improvements. Evaluation of changes ensures their success
and alignment with goals. Patient experiences encompass interactions, perceptions,
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and emotions during healthcare journeys, while patient satisfaction focuses on meeting
expectations (Larson et al., 2019).
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Moral Considerations in Coordinated Care Plans
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Moral decision-making enhances patient outcomes in coordinated care plans.


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Integrating ethical principles such as autonomy, beneficence, non-maleficence, and


fairness ensures patient-centered care. Ethically crafted initiatives lead to equity,
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respect for independence, adherence to laws, increased trust, and improved patient
outcomes. Ethical decisions should be transparent, patient-centered, and based on
shared values, contributing to holistic and effective healthcare delivery (Salyers &
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Zisman-Ilani, 2020).
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Healthcare Policy Provisions and Their Impact on Outcomes and Patient


Experiences
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Analyzing healthcare policies is crucial for understanding their impact on outcomes and
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patient experiences. Policies enhancing reimbursement rates, expanding access to


affordable healthcare, and promoting care coordination contribute to better outcomes.
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The Affordable Care Act (ACA) exemplifies a policy that has improved patient outcomes
by increasing access to healthcare (Andrews et al., 2019). However, policies like the
Health Insurance Portability and Accountability Act (HIPAA) can pose challenges, with
some healthcare providers finding compliance time-consuming and expensive (Karim et
al., 2022).

The Nurse's Vital Role in Care Coordination and Continuity

Nurses play a pivotal role in enhancing patient outcomes through effective


communication, evidence-based practices, and adherence to ethical standards and
healthcare regulations. A solid understanding of care coordination fundamentals
enables nurses to manage the process successfully. Educating nursing personnel about

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their critical role further improves patient outcomes, overall care quality, and efficient
healthcare resource utilization (Allard & Conroy, 2022).

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Conclusion

In conclusion, care coordination significantly influences patient outcomes and care

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standards. Nurses, equipped with a profound understanding of care coordination, can
effectively engage with patients, navigate change, make ethical decisions, and interpret

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healthcare policies. Strategies such as drug-specific education, health literacy
initiatives, shared decision-making, and patient-centered communication are pivotal in
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achieving efficient care coordination. Addressing change management issues,
especially patient-centered care, is crucial for enhancing the patient experience.
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Coordinated care plans, grounded in moral judgment, consider patient values and
needs, fostering improved outcomes.
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References
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Allard, B. L., & Conroy, C. A. (2022). Our nursing profession at a crossroads. Nursing
Administration Quarterly, 46(3), 208–217.
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https://doi.org/10.1097/naq.0000000000000536
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Andrews, C. M., Pollack, H. A., Abraham, A. J., Grogan, C. M., Bersamira, C. S.,
D’Aunno, T., & Friedmann, P. D. (2019). Medicaid coverage in substance use disorder
treatment after the Affordable Care Act. Journal of Substance Abuse Treatment, 102,
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1–7. https://doi.org/10.1016/j.jsat.2019.04.002
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Betancourt, J. R., Tan-McGrory, A., Kenst, K. S., & Phan, T. T. (2020). Improving quality
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of care for racial and ethnic minority patients: AHRQ’s cultural competence training
Do you need Help to complete your Capella Uni BSN FlexPath Class in 1 Billing?
Call Us Now (612) 234-7670
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program Journal of Racial And Ethnic Health Disparities, 7(2), 324–333
https://doi.org/10.1037/e554602010-001

Jones, K., Creedy, D. K., & Gamble, J. (2020). Improving patient experience through
effective communication. Journal of Nursing Management, 28(5), 1016–1023.
https://doi.org/10.1097/jtn.0000000000000328

Karim, M. A., Kum, H.-C., & Schmit, C. D. (2022). A study of publicly available
resources addressing legal data-sharing barriers: Systematic assessment. Journal of
Medical Internet Research,

24(9), e39333. https://doi.org/10.2196/39333

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Larson, E., Sharma, J., Bohren, M. A., & Tunçalp, Ö. (2019). When the patient is the
expert: Measuring patient experience and satisfaction with care. Bulletin of the World
Health Organization, 97(8), 563–569. https://doi.org/10.2471/blt.18.225201

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McCarthy, C., & Eastman, D. (2021). Change Management Strategies for an Effective

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EMR Implementation (D. E. Garets, Ed.). HIMSS Publishing.
https://doi.org/10.4324/9781003191933

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Molina-Mula, J., & Gallo-Estrada, J. (2020). Impact of nurse-patient relationship on
quality of care and patient autonomy in decision-making. International Journal of
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Environmental Research and Public Health, 17(3), 835.
https://doi.org/10.3390/ijerph17030835
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Robin, A. L., & Muir, K. W. (2019). Medication adherence in patients with ocular
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hypertension or glaucoma. Expert Review of Ophthalmology, 14(4-5), pp. 199–210.


https://doi.org/10.1080/17469899.2019.1635456
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Salyers, M. P., & Zisman-Ilani, Y. (2020). Shared decision-making and self-directed


care. The Palgrave Handbook Of American Mental Health Policy, 197-228.
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https://doi.org/10.1007/978-3-030-11908-9_8
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