Washington DC IT Operations Management

Washington DC
IT Operations
Management
Last updated: April 16, 2024

PDF generated on April 16, 2024

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 Washington DC IT Operations Management

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Company Headquarters
2225 Lawson Lane
Santa Clara, CA 95054
United States
(408)501-8550

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ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
 Washington DC IT Operations Management

Event Management
The ServiceNow® Event Management application helps you to identify
health issues across the datacenter on a single management console. It
provides alert aggregation and root cause analysis (RCA) for discovered
services, application services, and automated alert groups. Event
Management is available as a separate subscription from the rest of the
ServiceNow platform.

Administer

Set up • Create event rules

Explore
• Migrate an alert
• Event Management
• Upgrade to action rule to an
setup
Washington DC alert management
• Configure Event rule
• Alert aggregation
Management
• Alert correlation rules
• Domain separation connectors
and Event • Create or edit CI
• Configure contextual
Management remediation
colors and icons
• Machine learning • SLAs for application
• Event Management
solutions for Event services and CIs
configuration
Management
preferences • Self-health monitors
for Event
Management

Use Develop Troubleshoot and get

help
• Event Management • Developer training
Integrations • Search the Known
• Developer
Error Portal for known
• Connectors and documentation
error articles
listeners
• Components
• Ask or answer
• Manage and installed with Event
questions in the
monitor alerts Management

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©2024 ServiceNow. All rights reserved. Terms of Use Privacy Statement

ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
 Washington DC IT Operations Management

• Video: Getting
Event Management
started with Event
community
Management
• Contact ServiceNow
• Videos: Getting
Support
started with ITOM

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©2024 ServiceNow. All rights reserved. Terms of Use Privacy Statement

ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.