WORK EXPERIENCE
System Engineer
Muhammad
Hassan Zaidi
PROFILE
Seeking challenging and
responsible position where my
knowledge, abilities and
potential can be fully and
efficiently utilized, which offers
opportunities for growth to
acquire more knowledge and
skills & above all, I can
serve the humanity.
(+92) 308-7041812
Lahore, Pakistan
Hassanzaidi167@gmail.com
linkedin.com/in/Muhammad-hassan-
zaidi-179205214/
33100-8450410-9
TECHNICAL SKILLS
PROGRAMMING TOOLS
Bash Scripting
Primo Dialler June 2023 - Present
-Working as Vicidial / Server Admin and Asterisk Engineer at world leading
Call Center Solution provider Primo Dialler (https://primodialler.com/)
- Also experienced in installation, configuration and maintaining RHEL and
CentOS based Linux distributions on high end servers like Dell Power edge,
Compaq Proliant and IBM servers.
Associate System Engineer (NOC Department)
Hoboetech Pvt Ltd. March 2022-June 2023
- System Installations, backups, maintenance and upgrades
- Complete system support.
- Network/system monitoring tools (Installations/Troubleshooting)
- Network traffic monitoring and packet tracing using tools like tshark,
wireshark.
- Database administration/management of MySQL and Redis, extended
skills that include master to master and master to slave replication on
MySQL for data backup process and rsync for data synchronization.
- Database backup/restore routine.
- Server installation, development and management for Apache, MySQL,
redis database, FTP etc.
- Installation/Configurations of open-source tools
- Planning/Deployment/Maintenance of servers in data centre.
- Scripting on BASH, PHP and using them in monitoring, automation etc.
- Installation/configuration/development on SMPP protocol and HTTP
SMSC’s connections for SMS Gateways, record monitoring, runtime issue
detection and solution.
- SMPP SMSC / SMS gateways complete configuration setup.
- Regular L2/L3 Support duties and resolving issues faced by clients
- Answer, prioritize, and track support requests arriving over phone, and
ticketing system
- Coordination with the customers & vendor
Technical Support Trainee
Contour Software Ltd., Lahore Jan 2022-March 2022
EDUCATION
Bachelor of Science in Computer Science
University of South Asia, Lahore, Pakistan Nov 2021
DAE in Electronics
TEVTA Board, Lahore, Pakistan July 2017
CERTIFICATIONS
Certificate in Cyber Security CEH Certified
CCNA Certified HCIA Certified
HCIP Certified
Linux Red Hat Linux
Short Message Peer-to-Peer SMPP Asterisk
Debian CentOS
SQL PL/SQL
Php Scripting