Professional Documents
Culture Documents
(AOs PM) Updated Progressive Accreditation System
(AOs PM) Updated Progressive Accreditation System
(AOs PM) Updated Progressive Accreditation System
PROGRESSIVE
ACCREDITATION
SYSTEM (PAS)
DOT MC NO. 2023-0003
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
• Tour Operators
TRAVEL AND • Travel Agencies
TOURS SERVICES • Travel and Tour Agencies
TOUR TRAVEL TRAVEL AND
OPERATOR AGENCY TOUR AGENCY
Inbound and/or local tour Any person or entity engaged in the Both Tour Operator and Travel
operation such as organizing business of providing travel-related Agency services, operating either
and/or conducting tours as well services, such as transportation or on an online platform or brick-and-
as making online reservations, accommodation reservations/ bookings, mortar/physical office.
arranging and booking for documentation of travel papers, sale
transportation and and/or issuance of tickets, and selling of
accommodation for a fee, outbound tours for a fee, commission, or
commission, or any form of any form of remuneration, operating
remuneration either on an online platform or brick-and-
mortar/physical office.
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TRAVEL AND TOURS SERVICES
BASIC REGULAR PREMIUM
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TRAVEL AND TOURS SERVICES
BASIC REGULAR PREMIUM
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TRAVEL AND TOURS SERVICES
BASIC REGULAR PREMIUM
Physical office exclusive for Travel and
Physical Office not less than 12sq.m.
Tour operations with dedicated
located in a Commercial Area
entrance/exit for transacting clients.
Physical Office not less than 18 sq.m.
For branch offices, the same size
Shared office spaces may be acceptable, located in a Commercial Area
requirement with the main office shall
provided that the office space for travel
apply, except those located in hotels and
and tour operations is enclosed or with
shopping malls
partitions.
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TRAVEL AND TOURS SERVICES
BASIC REGULAR PREMIUM
Official Website with registered domain
with the following details:
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TRAVEL AND TOURS SERVICES
BASIC REGULAR PREMIUM
Offers cultural, heritage or faith-based
tourism tours (except travel agencies)
Fire Extinguishers
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST LAND
TRANSPORT
OPERATORS
TOURIST LAND
TRANSPORT OPERATOR
a person or entity which may be a
single proprietorship, partnership,
cooperative, or corporation, regularly
engaged in providing, for a fee or
lawful remuneration, transport
services for tourists, either on charter
or regular run.
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST LAND TRANSPORT OPERATORS
BASIC REGULAR PREMIUM
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
VEHICLE REQUIREMENT
BASIC REGULAR PREMIUM
Minimum of three (3) units with valid LTFRB
N/A Franchise for Tourist Land Transport
Operations
b. Premium/Luxury Bus
N/A
(Comfortable legroom and clean CR)
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
VEHICLE REQUIREMENT
BASIC REGULAR PREMIUM
N/A All units are equipped with: All units equipped with:
N/A • Clean seats free of holes and tatters • GNSS receiver (DOTr DO 2017-011)
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
DRIVER REQUIREMENT
BASIC REGULAR PREMIUM
N/A 80% of the Drivers are from within the region
GARAGE REQUIREMENT
BASIC REGULAR PREMIUM
N/A Garage with Motorpool
OFFICE REQUIREMENT
BASIC REGULAR PREMIUM
Presentable booking office manned by
N/A knowledgeable staff
Online Booking System
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST AIR
TRANSPORT
OPERATORS
TOURIST AIR
TRANSPORT OPERATOR
a person or entity which may be a
single proprietorship, partnership,
cooperative, or corporation, regularly
engaged in providing, for a fee or
lawful remuneration, air transport
services for tourists, either on charter
or regular run.
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST AIR TRANSPORT OPERATORS
BASIC REGULAR PREMIUM
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST AIR TRANSPORT OPERATORS
BASIC REGULAR PREMIUM
Life-saving device in accordance with
N/A the standards set by the Air N/A
Transportation Office
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST WATER
TRANSPORT
OPERATORS
• Recreational Boats
• Passenger Vessels
TOURIST WATER
TRANSPORT OPERATOR
a person or entity which may be a single proprietorship,
partnership, cooperative, or corporation, regularly engaged in
providing, for a fee or lawful remuneration, water transport
services for tourists, either on charter or regular run including
the following:
RECREATIONAL BOAT
a vessel with a capacity of up to 10 tons of cargo, with
passenger capacity as stated in MARINA’s Recreational Boat
Safety Certificate (RBSC), used commercially for recreational
or tourism development purposes.
PASSENGER VESSEL
any watercraft, with passenger capacity as stated in MARINA’s
Passenger Ship Safety Certificate (PSSC), and compliant with
the said Administration’s mandatory minimum service
standards.
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST WATER TRANSPORT OPERATORS
BASIC REGULAR PREMIUM
RECREATIONAL BOATS
PASSENGER VESSELS
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
RECREATIONAL BOATS
MARKINGS / SIGNAGE / BOAT RULES
BASIC REGULAR PREMIUM
MARINA-approved and issued
company’s name, certificate of number
N/A
and seating capacity clearly imprinted on
both sides of the boat
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
RECREATIONAL BOATS
SERVICE AND STAFF
BASIC REGULAR PREMIUM
Well-groomed, and courteous staff in
N/A
clean uniform and name tag at all times
ACCOMMODATION AREA
BASIC REGULAR PREMIUM
Sleeping area with clean and
N/A comfortable mattresses, pillows and
blanket
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
RECREATIONAL BOATS
SAFETY/EMERGENCY EQUIPMENT/FACILITIES/ACCESSORIES
BASIC REGULAR PREMIUM
One (1) personal flotation device/life jacket
N/A
per passenger on board
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
RECREATIONAL BOATS
PUBLIC AREA
BASIC REGULAR PREMIUM
N/A Lounge Area
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
PASSENGER VESSELS
MARKINGS / SIGNAGE / VESSEL RULES
BASIC REGULAR PREMIUM
Short briefing on safe travel, proper waste
disposal, etc. to passengers before
N/A boarding; or display of notices / safety N/A
reminders in conspicuous areas of the
vessel
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
PASSENGER VESSELS
CONDITION AND AMENITIES
BASIC REGULAR PREMIUM
N/A Clean and well-maintained vessel N/A
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
PASSENGER VESSELS
SAFETY EQUIPMENT/FACILITIES
BASIC REGULAR PREMIUM
One (1) personal flotation device/life
N/A N/A
jacket per passenger on board
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
PASSENGER VESSELS
PUBLIC AREA
BASIC REGULAR PREMIUM
N/A Centralized Entertainment Area N/A
RESTROOM
BASIC REGULAR PREMIUM
Well-maintained restroom separate for
male and female with the following
amenities:
N/A • Door and locking mechanism N/A
• Washing facilities
• Supply of clean water, soap, and
toilet paper
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
PASSENGER VESSELS
FOOD AND BEVERAGE
BASIC REGULAR PREMIUM
Kiosk / Snack Bar offers a selection of local
N/A N/A
food and drinks
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
PASSENGER VESSELS
MEDICAL SERVICES
BASIC REGULAR PREMIUM
N/A On-board medical personnel N/A
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
CONTINUING
REQUIREMENTS
Annual submission of
valid Mayor’s/
Business Permit
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
COMPLIANCE WITH
ENVIRONMENTAL
REQUIREMENTS
• Proof of environmental compliance, upon
inspection
• Establishments that fail to present shall only
be issued Basic Accreditation, subject to
compliance with the documentary and
physical requirements of the category they
applied for, but shall be advised to secure
applicable environmental permits with DENR
prior to the expiry of their 1 year accreditation
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FREQUENCY OF
INSPECTION
every other renewal
period, with random
monitoring by SMED and
Regional Offices
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
APPLICATION AND RENEWAL PERIOD
APPLICATION RENEWAL EXPIRATION OF
ENTITY TYPE
PERIOD PERIOD ACCREDITATION
ACCOMMODATION
August 1 to October 31 October 31
ESTABLISHMENTS
TRAVEL AND TOUR
April 1 to June 30 June 30
SERVICES
TOURIST LAND
February 1 to April 30 April 30
TRANSPORT OPERATORS
Any working day
TOURIST AIR TRANSPORT within the year February 1 to April 30 April 30
OPERATORS
TOURIST WATER
February 1 to April 30 April 30
TRANSPORT OPERATORS
MICE ORGANIZERS AND
April 1 to June 30 June 30
MICE VENUES
ANCILLARY MICE VENUES WITHIN DOT-
ACCREDITED ACCOMMODATION April 1 to October 31 October 31
ESTABLISHMENTS
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
ACCREDITATION FEES
Classification
ENTITY TYPE (if applicable) BASIC REGULAR PREMIUM
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
ACCREDITATION FEES
Classification
ENTITY TYPE (if applicable) BASIC REGULAR PREMIUM
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
STICKER FEES
Classification
ENTITY TYPE (if applicable) BASIC REGULAR PREMIUM
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
OTHER FEES
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
➻
➻
TRANSITORY PROVISION
➻
➻
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense
Suspension of accreditation
a. Unauthorized use and/or of three (3) months as
Fine of ₱20,000.00 and
transfer of DOT Accreditation minimum up to six (6) months
Stern warning and a fine Revocation / Cancellation of
Certificates, Stickers, or any as maximum depending on
of ₱5,000.00 accreditation depending on
document issued by the the gravity of offense and a
the gravity of the offense
DOT. fine of
₱ 10,000.00
Suspension of accreditation
b. Unauthorized reproduction of three (3) months as
Fine of ₱20,000.00 or
of DOT Accreditation minimum up to
Stern warning and a fine Revocation / Cancellation of
Certificates, Stickers, six (6) months as maximum
of ₱5,000.00 accreditation depending on
Plaques, or any document depending on the gravity of
the gravity of the offense
issued by the DOT. offense and a fine of
₱ 10,000.00
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense
For Mabuhay
Accommodations, Travel and
For Mabuhay For Mabuhay
Tours, Tourist Transports,
Accommodations, Accommodations,
MICE Organizers and MICE
Travel and Tours, Tourist Travel and Tours,
Venues,
Transports, Tourist Transports,
Suspension of accreditation of
MICE Organizers and MICE Organizers and
three (3) months as minimum
MICE Venues, MICE Venues,
up to six (6) months as
stern warning and/or a Revocation/Cancellation
maximum and/or a fine of
c. Making any false, deceptive, fine of ₱5,000.00 to and/or a fine of ₱50,000.00
₱21,000.00 to ₱40,000.00
or misleading claims for the ₱20,000.00 depending depending on the gravity of
depending on the gravity of
purpose of soliciting on the gravity of the the offense
the offense
business from guests or offense
clients For Hotels, Resorts, and
For Hotels, Resorts, and
For Hotels, Resorts, and Apartment Hotels,
Apartment Hotels,
Apartment Hotels, Revocation/Cancellation of
Suspension of accreditation
stern warning and/or a accreditation and/or a fine of
of three (3) months as
fine of ₱10,000.00 to ₱81,000.00 to ₱100,000.00
minimum up to six (6) months
₱40,000.00 depending depending on the gravity of
as maximum and/or a fine of
on the gravity of the the offense
₱41,000.00 to ₱80,000.00
offense
depending on the gravity of
the offense
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense
Suspension of accreditation of
e. Failure to display the DOT
three (3) months as minimum Fine of ₱20,000.00 or
Accreditation Certificate/
Stern warning or a up to six (6) months as Revocation/Cancellation of
Sticker/Plaque in a
fine of ₱5,000.00 maximum and/or a fine of accreditation depending on
conspicuous place of the
₱10,000.00 depending on the the gravity of the offense
establishment. gravity of offense
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense
g. Promotion, facilitation or
conduct of activities
Cancellation of
involving drug-related N/A
accreditation N/A
transactions or any form of
and a fine of ₱100,000.00
Sexual Exploitation upon
investigation of DOT.
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense
For Mabuhay
For Mabuhay
Accommodations, For Mabuhay
Accommodations,
Travel and Tours, Tourist Accommodations,
Travel and Tours,
Transports, MICE Organizers Travel and Tours,
Tourist Transports,
and MICE Venues, Tourist Transports,
MICE Organizers and
a fine of ₱21,000.00 to MICE Organizers and
h. Violation of, or non- MICE Venues,
₱40,000.00 depending on the MICE Venues,
stern warning and/or a fine of
compliance with any of gravity of the offense Revocation, Cancellation
₱10,000.00 to ₱20,000.00
the provision of these and/or a fine of ₱50,000.00
depending on the gravity of
Rules and other For Hotels, Resorts, and
the offense
issuances issued by the Apartment Hotels, For Hotels, Resorts, and
Department. Suspension of accreditation Apartment Hotels,
For Hotels, Resorts, and
for three (3) months as Revocation/Cancellation of
Apartment Hotels,
minimum up to six (6) months accreditation and/or a fine of
stern warning and/or a fine of
as maximum and/or a fine of ₱81,000.00 to ₱100,000.00
₱20,000.00 to ₱40,000.00
₱41,000.00 to ₱80,000.00 depending on the gravity of
depending on the gravity of
depending on the gravity of the offense
the offense
the offense
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense
For Mabuhay
Accommodations,
Travel and Tours, Tourist
For Mabuhay
Transports, MICE Organizers For Mabuhay
Accommodations,
and MICE Venues, Accommodations,
Travel and Tours,
Suspension of accreditation Travel and Tours,
Tourist Transports,
for three (3) months as Tourist Transports,
MICE Organizers and
minimum up to six (6) months MICE Organizers and
MICE Venues,
as maximum and/or a fine of MICE Venues,
stern warning and/or a fine of
₱21,000.00 to ₱40,000.00 Revocation/Cancellation
j. Any other act or omission ₱10,000.00 to ₱20,000.00
depending on the gravity of and/or a fine of ₱50,000.00
deemed to be detrimental depending on the gravity of
to the tourism industry.
the offense
the offense
For Hotels, Resorts, and
For Hotels, Resorts, and Apartment Hotels,
For Hotels, Resorts, and
Apartment Hotels, Revocation/Cancellation of
Apartment Hotels,
Suspension of accreditation accreditation and/or a fine of
stern warning and/or a fine of
for three (3) months as ₱81,000.00 to ₱100,000.00
₱20,000.00 to ₱40,000.00
minimum up to six (6) months depending on the gravity of
depending on the gravity of
as maximum and/or a fine of the offense
the offense
₱41,000.00 to ₱80,000.00
depending on the gravity of
the offense
TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
THANK
YOU!