(AOs PM) Updated Progressive Accreditation System

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UPDATED

PROGRESSIVE
ACCREDITATION
SYSTEM (PAS)
DOT MC NO. 2023-0003

Standards Development Division


DOCUMENTARY
AND PHYSICAL
REQUIREMENTS

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
• Tour Operators
TRAVEL AND • Travel Agencies
TOURS SERVICES • Travel and Tour Agencies
TOUR TRAVEL TRAVEL AND
OPERATOR AGENCY TOUR AGENCY
Inbound and/or local tour Any person or entity engaged in the Both Tour Operator and Travel
operation such as organizing business of providing travel-related Agency services, operating either
and/or conducting tours as well services, such as transportation or on an online platform or brick-and-
as making online reservations, accommodation reservations/ bookings, mortar/physical office.
arranging and booking for documentation of travel papers, sale
transportation and and/or issuance of tickets, and selling of
accommodation for a fee, outbound tours for a fee, commission, or
commission, or any form of any form of remuneration, operating
remuneration either on an online platform or brick-and-
mortar/physical office.

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TRAVEL AND TOURS SERVICES
BASIC REGULAR PREMIUM

1 Valid Mayor’s / Business Permit

Single Proprietorship: Original copy of bank certification/bonds


2 Partnerships: Paid-up/Partners Capital
Corporations: Proof of Working Capital P 300,000 P 500,000 P 1,500,000

Note: For renewal, Audited Financial Statements or any documents


3 to prove that the establishment has a minimum working capital
P 1,500,000
P 300,000 P 500,000

For general manager, proof of one (1) year managerial experience in


the operations of travel and tours, MICE, airlines, tourist transports, or

4 accommodation establishments as certified by previous employer or


Proof of passing a travel and tour operator management course
conducted by a DOT-accredited training center, except in areas where
there are no DOT-accredited training centers

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TRAVEL AND TOURS SERVICES
BASIC REGULAR PREMIUM

For general manager, proof of three (3) years managerial


5 experience in the operations of travel and tours, MICE,
airlines, tourist transports, or accommodation
establishments as certified by previous employer

Citations or Proof of successful handling of tours /


accommodation bookings in each of the clusters (Luzon,
6 Visayas, and Mindanao) such as contracts, booking voucher
for the past five (5) years at the time of application

Proof of outstanding membership from any duly


7 recognized national or international associations

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TRAVEL AND TOURS SERVICES
BASIC REGULAR PREMIUM
Physical office exclusive for Travel and
Physical Office not less than 12sq.m.
Tour operations with dedicated
located in a Commercial Area
entrance/exit for transacting clients.
Physical Office not less than 18 sq.m.
For branch offices, the same size
Shared office spaces may be acceptable, located in a Commercial Area
requirement with the main office shall
provided that the office space for travel
apply, except those located in hotels and
and tour operations is enclosed or with
shopping malls
partitions.

Visible and conspicuously displayed


business name signage

Computer Reservation System Global Distribution System

With 24/7 Customer Service


(e.g. thru email, mobile/ landline phone,
online page)

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TRAVEL AND TOURS SERVICES
BASIC REGULAR PREMIUM
Official Website with registered domain
with the following details:

• Company Profile (about the Company)


Any online page Dedicated website
• Services Offered
• Contact Us Page (landline/mobile
number, email and office address)
• Refund and cancellation Policies

Use of online banking/Payment Card


Industry Data Security Standard (PCI-DSS)
At least two (2) payment options
compliant and encrypted with valid
Security Socket Layer (SSL) Certificate

Seating area for clients Reception / Lounge Area

IEC and other promotional materials Digitalized or other forms of promotional


featuring visits to local artisans, restaurants, and IEC materials featuring visits to local
etc. artisans, restaurants, etc.

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TRAVEL AND TOURS SERVICES
BASIC REGULAR PREMIUM
Offers cultural, heritage or faith-based
tourism tours (except travel agencies)

Basic Office Equipment Full Office Equipment & Furniture


(e.g. Tables & Chairs, Computers, Printer/s, (e.g. Counter, Brochure Rack/
File box, Fan and communication E-brochures, Filing Cabinets, and
equipment) Air-conditioning Units)

Maximum room temperature of 25 degrees


Celsius

Fire Extinguishers

Equipped with CCTV

Note: Communal amenities and facilities


(e.g. printers, photocopy machines, seating
areas, etc.) for shared offices shall be
considered.

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST LAND
TRANSPORT
OPERATORS
TOURIST LAND
TRANSPORT OPERATOR
a person or entity which may be a
single proprietorship, partnership,
cooperative, or corporation, regularly
engaged in providing, for a fee or
lawful remuneration, transport
services for tourists, either on charter
or regular run.

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST LAND TRANSPORT OPERATORS
BASIC REGULAR PREMIUM

1 Valid Mayor’s / Business Permit

Valid LTFRB Tourist Transport Service Franchise of the


2 Vehicles

3 LTO Certificate of Registration of Vehicles

Proof of attendance to DOT conducted Seminar for


4 Tourist Drivers
Note: In the absence of training, the letter of request for training received by
the DOT, shall be accepted

5 Proof of inter-regional (Luzon-Visayas-Mindanao) fleets

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
VEHICLE REQUIREMENT
BASIC REGULAR PREMIUM
Minimum of three (3) units with valid LTFRB
N/A Franchise for Tourist Land Transport
Operations

At least 50% of the total number of units


N/A
are not more than three (3) years old

Must have any of the following (1 for every


N/A
10 units or for less than 10, at least 1):

N/A a. Luxury Car

b. Premium/Luxury Bus
N/A
(Comfortable legroom and clean CR)

N/A c. PWD-Friendly Vehicles

N/A d. Electronic Vehicle

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
VEHICLE REQUIREMENT
BASIC REGULAR PREMIUM
N/A All units are equipped with: All units equipped with:

N/A • Spare tire • Communication system

N/A • Clean seats free of holes and tatters • GNSS receiver (DOTr DO 2017-011)

N/A • First-aid kits • Free Wi-Fi (DOTr DO 2017-011)

• CCTV with continuous recording of


N/A • Fire Extinguishers past 72 hours of operations
(DOTr DO 2017-011)

N/A • Waste bins / bag • Speed limiter (DOTr DO 2017-011)

• Seatbelts for all seats for all types of


• Dashboard camera (at least 24 hours
N/A vehicles (cars, vans, coasters, and
of recording) (DOTr DO 2017-011)
buses)

• Multimedia Entertainment System


N/A • Public Address System (for Buses)
featuring Philippine Destinations

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
DRIVER REQUIREMENT
BASIC REGULAR PREMIUM
N/A 80% of the Drivers are from within the region

Drivers shall be neat, wear uniforms and IDs


N/A For renewal applications, the driver shall be trained in
the Filipino Brand of Service Excellence (FBSE)

N/A Drivers shall be conversant in English

GARAGE REQUIREMENT
BASIC REGULAR PREMIUM
N/A Garage with Motorpool

N/A Fire extinguisher

OFFICE REQUIREMENT
BASIC REGULAR PREMIUM
Presentable booking office manned by
N/A knowledgeable staff
Online Booking System

N/A Well-ventilated seating area for clients Drivers'/Employees' Lounge

Visible and conspicuously displayed business name


signage
N/A Note: If the office is located within the garage premises, the
signage may be displayed outside the garage

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST AIR
TRANSPORT
OPERATORS
TOURIST AIR
TRANSPORT OPERATOR
a person or entity which may be a
single proprietorship, partnership,
cooperative, or corporation, regularly
engaged in providing, for a fee or
lawful remuneration, air transport
services for tourists, either on charter
or regular run.

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST AIR TRANSPORT OPERATORS
BASIC REGULAR PREMIUM

1 Valid Mayor’s / Business Permit

Valid Certificate of Airworthiness issued by


2 Civil Aviation Authorization of the Philippines (CAAP)

Valid Franchise to operate the aircraft issued by


3 Civil Aeronautics Board (CAB)

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST AIR TRANSPORT OPERATORS
BASIC REGULAR PREMIUM
Life-saving device in accordance with
N/A the standards set by the Air N/A
Transportation Office

N/A Communication Equipment N/A

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST WATER
TRANSPORT
OPERATORS
• Recreational Boats
• Passenger Vessels
TOURIST WATER
TRANSPORT OPERATOR
a person or entity which may be a single proprietorship,
partnership, cooperative, or corporation, regularly engaged in
providing, for a fee or lawful remuneration, water transport
services for tourists, either on charter or regular run including
the following:

RECREATIONAL BOAT
a vessel with a capacity of up to 10 tons of cargo, with
passenger capacity as stated in MARINA’s Recreational Boat
Safety Certificate (RBSC), used commercially for recreational
or tourism development purposes.

PASSENGER VESSEL
any watercraft, with passenger capacity as stated in MARINA’s
Passenger Ship Safety Certificate (PSSC), and compliant with
the said Administration’s mandatory minimum service
standards.

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
TOURIST WATER TRANSPORT OPERATORS
BASIC REGULAR PREMIUM
RECREATIONAL BOATS

1 Valid Mayor’s / Business Permit

2 Valid Recreational Boat Certificate (RBC)

3 Valid Recreational Boat Safety Certificate (RBSC)

PASSENGER VESSELS

1 Valid Mayor’s / Business Permit

Valid Certificate of Compliance with MC 65/65A of


2 MARINA or its subsequent amendments, if any

3 Valid Passenger Ship Safety Certificate (PSSC)

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
RECREATIONAL BOATS
MARKINGS / SIGNAGE / BOAT RULES
BASIC REGULAR PREMIUM
MARINA-approved and issued
company’s name, certificate of number
N/A
and seating capacity clearly imprinted on
both sides of the boat

Short briefing on safe travel, proper


waste disposal, etc. to passengers before
N/A boarding; or display of notices / safety
reminders in conspicuous areas of the
boat

CONDITION AND AMENITIES


BASIC REGULAR PREMIUM
N/A Clean and well-maintained boat

N/A Unobstructed passageways

N/A Waste bins in conspicuous location

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
RECREATIONAL BOATS
SERVICE AND STAFF
BASIC REGULAR PREMIUM
Well-groomed, and courteous staff in
N/A
clean uniform and name tag at all times

Trained in the Filipino Brand of Service


N/A
Excellence (FBSE)

80% of the Boatmen/Crew are from


N/A
within the region

N/A Staff are conversant in English

ACCOMMODATION AREA
BASIC REGULAR PREMIUM
Sleeping area with clean and
N/A comfortable mattresses, pillows and
blanket

N/A Toilet and Bath with toiletries

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
RECREATIONAL BOATS
SAFETY/EMERGENCY EQUIPMENT/FACILITIES/ACCESSORIES
BASIC REGULAR PREMIUM
One (1) personal flotation device/life jacket
N/A
per passenger on board

Life ring must be readily available to be


N/A
thrown to a person in the water

Non-skid gangplank of good quality


N/A
materials

N/A Communication device on board

N/A Adequate and functional emergency light

Readily accessible fire extinguishers must


N/A
be within the operating dates indicated

First Aid kit with adequate supply of


N/A
emergency medicines

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
RECREATIONAL BOATS
PUBLIC AREA
BASIC REGULAR PREMIUM
N/A Lounge Area

N/A Game room / entertainment area

N/A Al fresco deck area

N/A Wi-Fi on board

FOOD AND BEVERAGE


BASIC REGULAR PREMIUM
N/A Wine cellar / minibar

N/A Kitchen / galley and dining area

N/A Ample food storage

N/A Sink and stove

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
PASSENGER VESSELS
MARKINGS / SIGNAGE / VESSEL RULES
BASIC REGULAR PREMIUM
Short briefing on safe travel, proper waste
disposal, etc. to passengers before
N/A boarding; or display of notices / safety N/A
reminders in conspicuous areas of the
vessel

Clearly imprinted name of the vessel and


N/A N/A
homeport

Adequate and functional lighting in all


N/A N/A
levels of the vessel

N/A Well-ventilated N/A

Working and audible Public Address (PA)


N/A N/A
System

N/A Baggage space N/A

Promenade Area or Airing Space at the


N/A upper deck for the exclusive use of N/A
passengers

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
PASSENGER VESSELS
CONDITION AND AMENITIES
BASIC REGULAR PREMIUM
N/A Clean and well-maintained vessel N/A

N/A Unobstructed passageways N/A

N/A Waste bins in conspicuous location N/A

SERVICE AND STAFF


BASIC REGULAR PREMIUM
Well-groomed, and courteous staff in clean
N/A N/A
uniform and name tag at all times

Trained in the Filipino Brand of Service


N/A N/A
Excellence (FBSE)

N/A Staff are conversant in English N/A

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
PASSENGER VESSELS
SAFETY EQUIPMENT/FACILITIES
BASIC REGULAR PREMIUM
One (1) personal flotation device/life
N/A N/A
jacket per passenger on board

Life ring must be readily available to be


N/A N/A
thrown to a person in the water

Non-skid gangplank of good quality


N/A N/A
materials

N/A Communication device on board N/A

Adequate and functional emergency


N/A N/A
light

Readily accessible fire extinguishers


N/A must be within the operating dates N/A
indicated

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
PASSENGER VESSELS
PUBLIC AREA
BASIC REGULAR PREMIUM
N/A Centralized Entertainment Area N/A

N/A Air-conditioned N/A

RESTROOM
BASIC REGULAR PREMIUM
Well-maintained restroom separate for
male and female with the following
amenities:
N/A • Door and locking mechanism N/A
• Washing facilities
• Supply of clean water, soap, and
toilet paper

Common toilet and bath at the cabin area


N/A for long-haul trip with tissue paper, soap N/A
and hand/paper towel.

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
PASSENGER VESSELS
FOOD AND BEVERAGE
BASIC REGULAR PREMIUM
Kiosk / Snack Bar offers a selection of local
N/A N/A
food and drinks

DINING AREA FOR LONG HAUL TRIP ONLY


BASIC REGULAR PREMIUM
Offers at least one local or Filipino menu
N/A item or a unique fusion that incorporates N/A
local ingredients

Seating Capacity capable of at least one-


N/A N/A
fourth (1/4) of the total passengers

N/A Air-conditioned and lighted N/A

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
PASSENGER VESSELS
MEDICAL SERVICES
BASIC REGULAR PREMIUM
N/A On-board medical personnel N/A

First Aid kit with adequate supply of


N/A N/A
emergency medicines

TOURIST ACCOMMODATION AREA


BASIC REGULAR PREMIUM
Comfortable and well-maintained seating
N/A area with reclinable seats and/or sleeping N/A
area free from odor, vermin and insects

N/A Provided with amenities and accessories N/A

N/A Well-lighted N/A

N/A Non-skid flooring N/A

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
CONTINUING
REQUIREMENTS
Annual submission of
valid Mayor’s/
Business Permit

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
COMPLIANCE WITH
ENVIRONMENTAL
REQUIREMENTS
• Proof of environmental compliance, upon
inspection
• Establishments that fail to present shall only
be issued Basic Accreditation, subject to
compliance with the documentary and
physical requirements of the category they
applied for, but shall be advised to secure
applicable environmental permits with DENR
prior to the expiry of their 1 year accreditation

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FREQUENCY OF
INSPECTION
every other renewal
period, with random
monitoring by SMED and
Regional Offices

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
APPLICATION AND RENEWAL PERIOD
APPLICATION RENEWAL EXPIRATION OF
ENTITY TYPE
PERIOD PERIOD ACCREDITATION
ACCOMMODATION
August 1 to October 31 October 31
ESTABLISHMENTS
TRAVEL AND TOUR
April 1 to June 30 June 30
SERVICES
TOURIST LAND
February 1 to April 30 April 30
TRANSPORT OPERATORS
Any working day
TOURIST AIR TRANSPORT within the year February 1 to April 30 April 30
OPERATORS
TOURIST WATER
February 1 to April 30 April 30
TRANSPORT OPERATORS
MICE ORGANIZERS AND
April 1 to June 30 June 30
MICE VENUES
ANCILLARY MICE VENUES WITHIN DOT-
ACCREDITED ACCOMMODATION April 1 to October 31 October 31
ESTABLISHMENTS

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
ACCREDITATION FEES
Classification
ENTITY TYPE (if applicable) BASIC REGULAR PREMIUM

Hotel / Resort / Apartment Hotel N/A ₱ 2,000.00 N/A

Mabuhay Accommodation N/A ₱ 1,000.00 ₱ 1,400.00 ₱ 3,000.00

Homestay N/A N/A ₱ 500.00 ₱ 1,000.00

Main Office ₱ 2,500.00 ₱ 5,000.00 ₱ 7,500.00


Travel and Tour Services
Branch Office ₱ 1,500.00 ₱ 3,000.00 ₱ 4,500.00

Tourist Land Transport Operator N/A N/A ₱ 2,000.00 ₱ 3,000.00

Tourist Air Transport Operator N/A N/A ₱ 2,000.00 N/A

Recreational Boat N/A ₱ 1,000.00 ₱ 3,000.00


Tourist Water Transport Operator
Passenger Vessel N/A ₱ 2,000.00 N/A

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
ACCREDITATION FEES
Classification
ENTITY TYPE (if applicable) BASIC REGULAR PREMIUM

MICE Organizer N/A ₱ 1,000.00 ₱ 1,400.00 ₱ 2,100.00

Meeting Room ₱ 1,500.00 ₱ 2,800.00 ₱ 4,200.00

Exhibition Venue N/A ₱ 3,000.00 N/A

MICE Venue Event Venue N/A ₱ 1,500.00 N/A

Ancillary MICE Venues


within DOT-accredited
N/A N/A N/A
Accommodation
Establishments

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
STICKER FEES
Classification
ENTITY TYPE (if applicable) BASIC REGULAR PREMIUM

Bus ₱ 700.00/unit ₱ 1,200.00/unit

Coaster / Mini Bus ₱ 400.00/unit ₱ 800.00/unit


Tourist Land Transport Operator N/A
Van ₱ 300.00/unit ₱ 600.00/unit

Car ₱ 200.00/unit ₱ 300.00/unit

Tourist Air Transport Operator N/A N/A N/A N/A

Recreational Boat ₱ 300.00/boat ₱ 500.00/boat


Tourist Water Transport Operator N/A
Passenger Vessel ₱ 700.00/boat N/A

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
OTHER FEES

₱ 3,000.00 ₱ 5,000.00 ₱ 500.00 ₱ 500.00


CHANGE OF
REASSESSMENT LOST OR DAMAGED REGISTRATION
PLAQUE FEE
FEE CERTIFICATE DETAILS FEE

For reconsideration Upon submission of Upon submission of


Request for
of the conferred Letter Request and letter of request and
duplicate
accreditation level Affidavit of Loss any legal document
or classification that supports the
change

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION

Upon renewal of their accreditation or


six (6) months from the publication of
this Circular, whichever is later

TRANSITORY PROVISION

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense

Suspension of accreditation
a. Unauthorized use and/or of three (3) months as
Fine of ₱20,000.00 and
transfer of DOT Accreditation minimum up to six (6) months
Stern warning and a fine Revocation / Cancellation of
Certificates, Stickers, or any as maximum depending on
of ₱5,000.00 accreditation depending on
document issued by the the gravity of offense and a
the gravity of the offense
DOT. fine of
₱ 10,000.00

Suspension of accreditation
b. Unauthorized reproduction of three (3) months as
Fine of ₱20,000.00 or
of DOT Accreditation minimum up to
Stern warning and a fine Revocation / Cancellation of
Certificates, Stickers, six (6) months as maximum
of ₱5,000.00 accreditation depending on
Plaques, or any document depending on the gravity of
the gravity of the offense
issued by the DOT. offense and a fine of
₱ 10,000.00

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense

For Mabuhay
Accommodations, Travel and
For Mabuhay For Mabuhay
Tours, Tourist Transports,
Accommodations, Accommodations,
MICE Organizers and MICE
Travel and Tours, Tourist Travel and Tours,
Venues,
Transports, Tourist Transports,
Suspension of accreditation of
MICE Organizers and MICE Organizers and
three (3) months as minimum
MICE Venues, MICE Venues,
up to six (6) months as
stern warning and/or a Revocation/Cancellation
maximum and/or a fine of
c. Making any false, deceptive, fine of ₱5,000.00 to and/or a fine of ₱50,000.00
₱21,000.00 to ₱40,000.00
or misleading claims for the ₱20,000.00 depending depending on the gravity of
depending on the gravity of
purpose of soliciting on the gravity of the the offense
the offense
business from guests or offense
clients For Hotels, Resorts, and
For Hotels, Resorts, and
For Hotels, Resorts, and Apartment Hotels,
Apartment Hotels,
Apartment Hotels, Revocation/Cancellation of
Suspension of accreditation
stern warning and/or a accreditation and/or a fine of
of three (3) months as
fine of ₱10,000.00 to ₱81,000.00 to ₱100,000.00
minimum up to six (6) months
₱40,000.00 depending depending on the gravity of
as maximum and/or a fine of
on the gravity of the the offense
₱41,000.00 to ₱80,000.00
offense
depending on the gravity of
the offense

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense

d. Engaging the services of


non-DOT accredited tour
guides, tourism trainers, Suspension of accreditation of
three (3) months as minimum
tourism enterprises or Fine of ₱30,000.00 or
up to six (6) months as
vehicles except in areas Stern warning and a fine Revocation/ Cancellation of
maximum and/or a fine of
where there are no of ₱10,000.00 accreditation depending on
₱20,000.00 to ₱25,000.00
DOT-accredited frontliners, the gravity of the offense
depending on the gravity of
tourism trainers, tourism the offense
enterprises or vehicles
available

Suspension of accreditation of
e. Failure to display the DOT
three (3) months as minimum Fine of ₱20,000.00 or
Accreditation Certificate/
Stern warning or a up to six (6) months as Revocation/Cancellation of
Sticker/Plaque in a
fine of ₱5,000.00 maximum and/or a fine of accreditation depending on
conspicuous place of the
₱10,000.00 depending on the the gravity of the offense
establishment. gravity of offense

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense

f. Failure to display/specify Suspension of accreditation of


the DOT Tourism Quality three (3) months as minimum Fine of ₱20,000.00 or
Seal and Accreditation Stern warning or a up to six (6) months as Revocation/Cancellation of
Number with validity in all of fine of ₱5,000.00 maximum and/or a fine of accreditation depending on
its advertisements through ₱10,000.00 depending on the the gravity of the offense
print or online media. gravity of offense

g. Promotion, facilitation or
conduct of activities
Cancellation of
involving drug-related N/A
accreditation N/A
transactions or any form of
and a fine of ₱100,000.00
Sexual Exploitation upon
investigation of DOT.

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense

For Mabuhay
For Mabuhay
Accommodations, For Mabuhay
Accommodations,
Travel and Tours, Tourist Accommodations,
Travel and Tours,
Transports, MICE Organizers Travel and Tours,
Tourist Transports,
and MICE Venues, Tourist Transports,
MICE Organizers and
a fine of ₱21,000.00 to MICE Organizers and
h. Violation of, or non- MICE Venues,
₱40,000.00 depending on the MICE Venues,
stern warning and/or a fine of
compliance with any of gravity of the offense Revocation, Cancellation
₱10,000.00 to ₱20,000.00
the provision of these and/or a fine of ₱50,000.00
depending on the gravity of
Rules and other For Hotels, Resorts, and
the offense
issuances issued by the Apartment Hotels, For Hotels, Resorts, and
Department. Suspension of accreditation Apartment Hotels,
For Hotels, Resorts, and
for three (3) months as Revocation/Cancellation of
Apartment Hotels,
minimum up to six (6) months accreditation and/or a fine of
stern warning and/or a fine of
as maximum and/or a fine of ₱81,000.00 to ₱100,000.00
₱20,000.00 to ₱40,000.00
₱41,000.00 to ₱80,000.00 depending on the gravity of
depending on the gravity of
depending on the gravity of the offense
the offense
the offense

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense

i. Failure to comply with Suspension of accreditation of


three (3) months as minimum
laws requiring tourism Fine of ₱ 20,000.00 to
Stern Warning and/or a fine of up to six (6) months as
establishments to grant ₱ 30,000.00.00 or
₱ 1,000.00 to ₱ 5,000.00 maximum and/or a fine of ₱
privileges and benefits Revocation/Cancellation of
depending on the gravity of 5,000.00 to ₱
to senior citizens and accreditation depending on
the offense 10,000.00 depending on the
persons with disability, the gravity of the offense
gravity
among others. of the offense

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
FINES AND PENALTIES
GROUNDS/
OFFENSES
1st offense 2nd offense 3rd offense

For Mabuhay
Accommodations,
Travel and Tours, Tourist
For Mabuhay
Transports, MICE Organizers For Mabuhay
Accommodations,
and MICE Venues, Accommodations,
Travel and Tours,
Suspension of accreditation Travel and Tours,
Tourist Transports,
for three (3) months as Tourist Transports,
MICE Organizers and
minimum up to six (6) months MICE Organizers and
MICE Venues,
as maximum and/or a fine of MICE Venues,
stern warning and/or a fine of
₱21,000.00 to ₱40,000.00 Revocation/Cancellation
j. Any other act or omission ₱10,000.00 to ₱20,000.00
depending on the gravity of and/or a fine of ₱50,000.00
deemed to be detrimental depending on the gravity of
to the tourism industry.
the offense
the offense
For Hotels, Resorts, and
For Hotels, Resorts, and Apartment Hotels,
For Hotels, Resorts, and
Apartment Hotels, Revocation/Cancellation of
Apartment Hotels,
Suspension of accreditation accreditation and/or a fine of
stern warning and/or a fine of
for three (3) months as ₱81,000.00 to ₱100,000.00
₱20,000.00 to ₱40,000.00
minimum up to six (6) months depending on the gravity of
depending on the gravity of
as maximum and/or a fine of the offense
the offense
₱41,000.00 to ₱80,000.00
depending on the gravity of
the offense

TOURISM REGULATION, COORDINATION AND RESOURCE GENERATION - OFFICE OF TOURISM STANDARDS AND REGULATION
THANK
YOU!

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