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Sudeep Kumar Singh

Address D2-406,Nirala
Aspire,Sec16B,Greater Noida(West),
UP 201318
Phone +91-9821781800
E-mail sudeepsingh786@gmail.com
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Hardworking Sales Manager skilled in assessing sales team performance to identify areas for
improvement. Effective at creating training materials and presentations to help increase sales.
Hardworking and organized with excellent communication skills. Having 7.5 years of experience in
Sales field (6+ years with American Express).

Skills
• Customer relationship management
• Territory sales management
• Sales and market development
• Good IT skills and able to learn new IT skills.

Work History
2022-05 - Current Sales manager
Credilio Financial Technologies Private Limited, New Delhi
• Source and on-board new channels, connectors etc. to increase
penetration in the allocated area.
• Maintain positive business relationships with Channel Partners and Bank
back-office teams
• Train and support Channel Partners on a regular basis to ensure maximum
productivity Conduct activities across Corporate, Malls, Railway Station
etc. to generate new leads for Company's products and services.
• Source, guide and assist customers to select the most suitable product,
basis the profile and Bank/Lender policies.
• Ensure the timely completion of applications and relevant documents
sourced, by promptly coordinating with Channel Partners and Customers
• Promote and sell/cross sell products/services using in depth product
knowledge
• Expedite the resolution to the problems or complaints to maximize
customer/channel partner satisfaction
• Reach out to old and new customers with various product offers and
pitch them the benefits
• Handling team of 10-15 team independently
• Also handling team of Tele callers and generate more output.

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2021-09 - 2022-04 Sales manager

IndusInd Bank Limited, Revenue Services, Gurgaon
• Generating revenue from existing HNI card holders as well as NTB
• Also working under hybrid channels to produce revenue for organization
• Upgrading cards from existing card holders
• Selling premium vouchers like Genesis(luxe), Oberoi Hotels, Vouchagram
and essentials e-vouchers like Amazon, Mantra, Flipkart, etc
• Meeting target of generating minimum revenue of INR 40lakhs for
organization
• Handling team of 10-15 team independently.
• Portfolio management, Tele calling and revenue services
• Managed relationship building between company and high-paying
clients, completing regular visits and providing loyalty discounts.

2018-06 - 2021-09 Senior Relationship Manager-People Leader

American Express, Kolkata,Delhi-NCR
• Handling team of 10-15 team independently
• Doing sales of American Express Credit Card for digital channel
• Generates sales lead and convert the same to business
• Card selling through digital acquisition, corporate activity and B-School
(IIM, IIFT, IMI etc.) visits.
• Handled Kolkata American Express India Business (Digital Channel) from
August-2017 to January-2020
• Started working for Delhi-NCR region as a People Leader from Feb-2020.
• Having experience on KYC remediation audit process.
• Consumer Sell, Card activation, maintaining attrition.
• Insurance and Lead generation.
• Screening the client, maintaining CRM, delegating the same to team.
• Have increased sell on digital channel for Kolkata Market.
• Currently taking care of digital channel sales for Delhi-NCR & PAN India
Market.
• Received Blue Award.
• Recognized for selling of most premium card
• Involved in product demonstration & sales during corporate activity.

2017-06 - 2018-05 Team Lead

Intelenet Global Services, Contractual employee of American Express,
Delhi-NCR
• Doing sales of American Express Credit Card for digital channel
• Generates sales lead and convert the same to business
• Involved in product demonstration & sales during corporate activity
• Handling team size of 5-8 team members independently.

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2015-12 - 2017-08 Business Development Executive

Silaris Information Pvt. Ltd, EDM, Contractual employee of American Express,
Delhi-NCR
• For Amex EDM online process Delhi-NCR region: Worked as, Doing sales of
American Express Credit Card for digital channel
• Generates sales lead and convert the same to business
• Actively involved in B2C & B2B sales
• Involved in product demonstration & sales during corporate activity
• Exposure of team lead skill for handling team size of 5-8 team members
• Daily reporting to Manager for status of each lead
• Collection & verification of documents from end customer
• Delivered performance updates, quarterly business reviews and planning
meetings.

Education
2013-07 - 2015-06 M.B.A: Marketing & Finance
Hierank Business School, Uttar Pradesh Technical University - Noida (UP)

2009-08 - 2012-07 B.Com

IPS Academy, Devi Ahilya University - Indore (MP)

Languages
Good communication skills in English & Hindi.