Joble, Anne Margarette

Licos, Lovely Kaye

Tecson, Junior Jorge

1. Which company owns the system? Provide the name of the system and the screenshot of its home
page/dashboard.
ERP System: SAP Business One
Ford Motor Company uses SAP
Joble, Anne Margarette
Licos, Lovely Kaye
Tecson, Junior Jorge

2. Enumerate five (5) modules available for this system excluding Home/Dashboard. Describe the
specific function of each module.

a) Inventory Management: Tracks vehicle inventory from manufacturing to sales, managing stock
levels, model details, VIN numbers, and allocation to dealerships.
b) Sales and Customer: Facilitates sales by managing customer interactions, tracking leads, and
streamlining sales workflows.
c) Service and Maintenance: Manages vehicle service and maintenance activities, including
appointment scheduling, service history tracking, and spare parts inventory management.
d) Financial Management: Handles financial transactions, accounting, and reporting related to sales,
purchases, inventory, and other business activities.
e) Analytics and Business Intelligence: Provides insights into business aspects through data analysis
and reporting, aiding in decision-making for operational optimization and performance
improvement.

3. Cite five (5) widgets that can be found in Home/Dashboard

a) Vehicle Sales Tracker: Provides a visual representation of recent vehicle sales data, including total
units sold, revenue generated, and regional sales performance.
b) Production Status: Displays real-time updates on the production status of various vehicle models,
including production line efficiency, manufacturing progress, and estimated completion dates.
c) Customer Feedback: Aggregates feedback and ratings from customers regarding their experience
with Ford vehicles, dealership services, and overall satisfaction, helping to identify areas for
improvement.
d) Marketing Campaign Performance: Offers insights into the effectiveness of ongoing marketing
campaigns, including metrics such as campaign reach, engagement rates, and conversion metrics.
e) Supply Chain Dashboard: Provides visibility into the supply chain process, tracking key metrics
such as inventory levels, supplier performance, lead times, and potential bottlenecks in the
production process.
Joble, Anne Margarette
Licos, Lovely Kaye
Tecson, Junior Jorge

4. Can additional widgets be added to Home/Dashboard? What are those? (5 points)

a) Quality Assurance: Offers metrics related to vehicle quality and reliability, including defect rates,
warranty claims, and customer satisfaction surveys related to product quality.
b) Competitor Analysis: Provides insights into the performance of competitors in the automotive
market, including market share trends, pricing strategies, and product offerings, aiding in strategic
decision-making.
c) Employee Performance: Tracks key performance indicators (KPIs) for dealership staff and
employees, such as sales performance, customer service ratings, and training completion rates, to
identify top performers and areas for improvement.
d) Environmental Impact: Displays data on Ford's environmental sustainability initiatives, such as
carbon emissions reductions, energy efficiency improvements, and renewable energy usage,
reflecting the company's commitment to environmental stewardship.
e) Financial Market Trends: Offers updates on financial market trends relevant to Ford Motors
Company, including stock price fluctuations, analyst ratings, and industry news, enabling
stakeholders to stay informed about market conditions impacting the company's financial
performance.

5. Which module do you find the most important? Why? (5 points)

 The importance of each module depends on the nature of the business, its industry, and its strategic
priorities. Some businesses may prioritize analytics and business intelligence for data-driven
decision-making, while others may prioritize sales and customer management for revenue growth.

6. Provide recommendations to improve the system. (10 points)

 Implement Advanced Analytics and Business Intelligence Tools: Enhance the system by integrating
advanced analytics and business intelligence tools. These tools can provide deeper insights into
data trends, customer behavior, and operational performance. By leveraging predictive analytics,
machine learning algorithms, and data visualization techniques, businesses can make more
informed decisions, identify opportunities for growth, and optimize various processes within the
system. Additionally, these tools can help in forecasting demand, optimizing inventory levels, and
improving overall efficiency and profitability.
Joble, Anne Margarette
Licos, Lovely Kaye
Tecson, Junior Jorge