The Superior University, Lahore

Communication Skills
Module Handbook
 Communication Skills

Contact Hours: Credit Hours:

Theory =48 Theory = 3.0
Practical = 0 Practical = 0
Total = 48 Total = 3.0

Pre-Requisite: None
--------------------------------------------------------------------------------------
Course Learning Outcomes
Upon successful completion of the course, the student will be able to:

Ser CLO Domain Taxonomy PLO

. level
1 Communicate effectively using intermediate-to advanced level Affectiv A3 PLO-
English. e 10/12
2 Participate in group discussions by attentive listening, Affectiv A4 PLO-
questioning to clarify ideas, eliciting responses, or disagreeing e 10/8
in a constructive way.

RELEVANT PROGRAM LEARNING OUTCOMES (PLOs):

The course is designed so that students will achieve the following PLOs

 Communication (I)
1 Engineering Knowledge ☐ 7 Environment and Sustainability ☐

2 Problem Analysis ☐ 8 Ethics ☐

3 Design/Development of Solutions ☐ 9 Individual and Team work ☐

4 Investigation ☐ 10 Communication ✓

5 Modern Tool Usage 11 Project Management ☐

6 The Engineer and Society 12 Lifelong Learning ☐

Course outline:
Business Writing

 Seven Cs of Communication
 Business Writing Styles
 Business Memos
 Business Emails
  Tenders and Quotations

Billing and Invoicing

 Common Writing Errors

 Useful Vocabulary and Phrases
 Personal Documents

Oral Communication

 Verbal and non-verbal communication

 Conducting meetings
 Small group communication
 Taking minutes.

Presentation skills

 Presentation strategies
 Defining the objective, scope and audience of the presentation
 Material gathering and material organization strategies
 Time management
 Opening and Concluding
 Use of audio-visual aids
 Delivery and presentation.