EFFECT OF MANPOWER TRAINING AND

DEVELOPMENT ON EMPLOYEE
PERFORMANCE (A CASE STUDY OF
IBADAN ELECTRICITY DISTRIBUTION
COMPANY (IBEDC)

BY
OLANIYAN OLAYINKA TEMITOPE
MATRIC NO.: PGP/MBA/13/011289

BEING A PROJECT SUBMITTED IN PARTIAL

FULFILMENT OF THE REQUIREMENT FOR THE
AWARD OF MASTERS IN BUSINESS ADMINISTRATION
(MBA) IN BUSINESS ADMINISTRATION

TO THE DEPARTMENT OF BUSINESS

ADMINISTRATION, FACULTY OF MANAGEMENT
SCIENCES, EKITI STATE UNIVERSITY, ADO-EKITI

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 September, 2016
CERTIFICATION

This is to certify that this project was carried out by OLANIYAN, Olayinka Temitope

with Matric No.: PGP/MBA/13/011289, in the Department of Business

Administration and Management Sciences, Ekiti State University, Ado-Ekiti.

___________________ ______________________

DR. K. K. AROGUNDADE Date

Supervisor

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 DEDICATION

This project is dedicated to God. The beginning and the end, the Alpha and

Omega, for the wisdom, guidance and inspiration for the successful completion of my

programme.

I also dedicated this work to my Wife: Mrs. Olagbenro Olaniyan, for her prayer

and support throughout my course of study.

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 ACKNOWLEDGEMENTS

Firstly, I really express my sincere gratitude to God, the Alpha and Omega, for

the wisdom, guidance and inspiration for the successful of my project.

I will also give honour to who honour is due, the person of my amicable, humble

and intelligent project supervisor, lecturer and a father; Dr. K. K. Arogundade. Thanks

for your encouragement, guidance and advice throughout the period of this work and my

programme, May God bless you and your family. I also use this medium to appreciate all

my lecturers Prof. P.O. Oladele (former Dean of Faculty of Management Sciences), Dr.

N.I. Akeke, Dr. H.O. Adetayo, Mr. C.N. Okolugbo, Mr. T.E. Akinruwa, and Dr.

Adaramola, Dr. Adeusi, Prof. Ogunleye, Dr. Ajayi P.O., I thank you all.

Also, I want to show gratitude to my dearly and wonderful wife, Mrs Olagbenro

Olaniyan and my children, Tiwatope Tiwaddayo Olaniyan.

I am indebted to appreciate all my friends, May God bless you all and also to my

boss, Oluwakemi Kazeem Jimoh that has encourage me so much.

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 TABLE OF CONTENTS

Content Page

Title Page i

Certification ii

Dedication iii

Acknowledgement iv

Table of content vi

Abstract ix

CHAPTER ONE: INTRODUCTION

1.1 Background of the Study 1

1.2 Statement of the Problem 3

1.3 Research Question 4

1.4 Objectives of the Study 4

1.5 Research Hypothesis 5

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1.6 Significance of the Study 6

CHAPTER TWO: LITERTURE REVIEW

2.1.1 Introduction 8

2.1.2 Manpower Training and Development 9

2.1.3 Approach to Manpower Training and Development 13

2.1.4 Types of Manpower Training 14

2.1.5 Impact of Manpower Training on the Productivity 17

2.1.6 Importance of Manpower Training and Development on

Employee Performance 18

2.2 Theoretical framework 21

2.2.1 Introduction 21

2.2.2 Contingency/Situational Theory 22

2.2.3 Expectancy Theory 23

2.2.4 System Theory 26

2.3 Empirical Framework 28

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CHAPTER THREE: METHODOLOGY

3.1 Introduction 32

3.2 Research Design 32

3.3 Methods of Data Collection 32

3.3.1 Population and Sample of the Study 33

3.3.2 Sample Size and Sampling Techniques 34

3.4 Research Instruments 35

3.5 Response Rate of the Copies of Questionnaire Circulated 36

3.6 Validity of the Research Instrument 37

3.7 Reliability of the Research Instrument 37

3.8 Sources of Data 38

3.8.1 Primary Source of Data Collection 38

3.8.2 Secondary source of data collection 39

3.9 Method of Data Analysis 39

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CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS

4.1 Introduction 40

4.2 Presentation of Data 40

4.3 Test of Hypothesis 59

4.4 Discussion of findings 72

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION

5.1 Summary of Findings 75

5.2 Conclusion 78

5.3 Recommendation 79

5.4 Recommendation for Further Study 80

REFERENCES 81

APPENDIX I: QUESTIONNAIRE 86

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 ABSTRACT

This project research work was designed to study manpower training and

development on employees performance in service organization. This study titled “Effect

of manpower training and development on employee performance (A case study of

Ibadan Electricity Distribution Company is of/with the view of finding out the way by

which training and development can be conducted.

The objective of the study is to highlight the advantages of human resource

training and development and recommend an appropriate measure that could help

improve the current human resource training programmes. Relevant data for this research

work were collected from both primary source and secondary source of data. A

descriptive method was used for this study. The total population of the staff in the

organization is 250 out of which questionnaires were drawn from staff of the

organization which constitute a sample size of 154. The statistical instrument used in

testing the validity of the hypothesis was chi – square. Among the major findings of the

work was that training and development programme improve productivity and better

performance.

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