PARTICULARS YES/NO REMARKS Handover from Night Shift Wake up Calls Ensure cleanliness of lobby, restaurant and doorway Check last night No Show and charge retention Cross check arrivals & preference of assigned rooms Check reg cards and updated details on system Welcome drinks served to every guest Special arrangements in any rooms Feedbacks taken today Check emails & messages Check stationary Check for dues Late departures charges on any room Check new reservations and their reg cards Count float before closure Handover to Afternoon Shift
MENTION ANY OTHER IMPORTANT MESSAGE-
NAME- DATE-
CHECKLIST (AFTERNOON SHIFT)
PARTICULARS YES/NO REMARKS Handover From Morning Shift Room Blocking & Pickup for Arrivals Correspondence/Filing Done Imp. Messages /Incident/Information for Next Shift Keys Tally Wake-Up Call & Record Done Properly Inform Next Day’s Arrivals to H.K., R/S, Chef Depatures for Next Day Confirmed Welcome drinks served to every guest Feedbacks taken today Breakfast /Meal Coupon Issued to Guest Review Expected Arrivals & Departure Print daily report Count float before closure Cash Handed Over to Night Shift with Denomination
MENTION ANY OTHER IMPORTANT MESSAGE-
NAME- DATE-
CHECKLIST (NIGHT SHIFT)
PARTICULARS YES/NO REMARKS Review Occupancy List Yes/No Check Guest Details Check The Tariff Posted Keys Tally Make Over Cash From F& B Outlets Make Cash Cover/Close Todays Cash Book Prepare Reports Take Batch Close Clean Reception and Back Office Block Rooms for Expected Arrivals Print Reg.Card & Key Jacket Check Supportings of Rooms Occupied BTC-Arranged as Displayed in Bill Arrange Reservation Form Time Wise in Todays Arrival File Cash Handed Over to Morning Shift
MENTION ANY OTHER IMPORTANT MESSAGE-
NAME- ROOM NO.- DATE-
CHECKLIST (GUEST ROOM)
PARTICULARS YES/NO REMARKS Door locks working Light switches & Lamps working Windows open & close properly Windows cleaned & free of cracks Drapes straight and working Controls for air conditioning/heat working properly Beds made Beds spread straight & clean Fluffed/ Even pillows & clean Rate cards placed Furniture scratched or stained Walls scratched or stained Walls clean & free of cobwebs Luggage racks in good condition Pictures & mirrors clean Telephone working Clean ashtray Minimum of 3 hangers Clean toilet seat (both sides) Underside of lavatory clean Shower rod in good condition Commode clean under rim Flush working/ not choked Bathroom free of odours Shower curtain clean Pop up stopper clean Water spots on tiles Towels placed (face,hand, bath, mat) Faucets leaking Broken tile Toilet seat firm Fixtures Firm Ammenities placed (soap, shampoo, conditioner,moisturizer, comb, shower cap, shaving kit, dental kit, ear buds, tissues)
MENTION ANY OTHER IMPORTANT MESSAGE-
NAME- DATE-
CHECKLIST (MORNING SHIFT)
PARTICULARS YES/NO REMARKS Turn on lights and music Turn on POS system Sign in or punch in Sweep or vacuum floors Empty trash bins Clean and sanitize all windows, tables, and surfaces Adjust tables and chairs as needed Set tables with place settings Restock or refill tabletop items Inspect walls and curtains for any visible spots Stock every station with clean glassware and silverware Set up misen place at bar Restock liquor at bar Ensure the side station is stocked and stacked Fill water pitchers Wipe food preparation areas Chop ingredients for kitchen stations Add necessary tools and equipment to each station Restock incoming inventory Take stock of incoming items Put incoming inventory in proper storage spaces
MENTION ANY OTHER IMPORTANT MESSAGE-
NAME- DATE-
CHECKLIST (NIGHT SHIFT)
PARTICULARS YES/NO REMARKS Wipe down and sanitize all seats and surfaces Wipe down all menus and checkbooks Wipe down glass doors to remove fingerprints Refill any condiments and napkin dispensers Pull up grate and clean spills underneath Sweep, vacuum, and/or mop all floors Empty rag buckets at server station Clean and plug beer taps Polish glasses and roll silverware Close out the register Take out the trash Close all windows Turn off the lights and music Sweep and mop all floors Empty kitchen trash cans Wash and/or sanitize all cooking utensils, cutting boards, pans, etc. Empty the dishwasher Clean and sanitize all prep areas and line stations Scrub the flattop and change fryer oil Take stock of inventory and adjust any orders Consolidate containers of the same foods Date and label all food that hasn’t been dated or labeled Rotate inventory in fridge (first in, first out) Restock all line stations Ensure all perishable foods are properly stored Check the temperature of freezers and fridges Check that the freezers are shut tight Turn off all heaters, ovens, and gas stoves Make sure all other equipment and appliances are turned off Make prep list for tomorrow’s prep cook