QUESTIONNAIRE

Department of Library and Information Science

Faculty of Education,

Ambrose Alli University Ekpoma,

Edo State Nigeria.

Dear Respondent,

I am a final year student of the Department of Library and Information Science, Ambrose
Alli University Ekpoma, Edo State. I am carrying out a research on ‘awareness and utilization of
interactive technology for effective service delivery by librarians in selected university libraries
in Edo State”. I will be grateful if you fill out the attached questionnaire. All information
provided will be used with utmost confidentiality.
Thanks for your anticipated co-operation.

Yours faithfully

Onuwabhagbe Victory Oseahumen

SECTION A: DEMOGRAPHIC DATA OF RESPONDENTS
You are expected to tick (√) in the appropriate box in section A and Section B.

1) Sex: male [ ] female [ ]

2) Age (in years): 25 – 34 [ ], 35 – 44 [ ], 45 – 54 [ ], 55 - above [ ]
3) Working Experience: 1 – 10 [ ] 11– 20 [ ] 21 and above [ ]
Section B:
Level of awareness of interactive technology among librarians in selected university libraries in
Edo State

Very High Level (VHL), High Level (HL), Low Level (LL), Very Low Level (VLL).

S/N Level of awareness VHL HL LL VLL

1 digital catalogs and databases

2 interactive whiteboards or smartboards

3 interactive polling

4 virtual reality (VR)

5 augmented reality (AR) technology

6 touchscreen kiosks or interactive displays

7 collaborative online platforms

8 online learning modules

9 audience response systems (ARS)

Section C:

Ascertain the means of awareness of interactive technology among librarians in selected

university libraries in Edo State

SCALE: Strongly Agree (SA), Agree (A), Disagree (D), Strongly Disagree (SD).

S/N means of awareness SA A D SD

1 Through professional Development Workshops and

Training Programmes
2 Through conferences and Conventions

3 Through online Resources and Webinars

4 Through professional Literature and Journals

5 Through collaboration and Networking

6 Through peer Learning and Knowledge Sharing

7 Through institutional Training Programs

SECTION D:

Types of interactive technology used by the librarians in selected university libraries in Edo State

SCALE: Yes (Y), No (N)

S/N Types of interactive technology Y N
1 digital catalogs and databases

2 interactive whiteboards or smartboards

3 interactive polling

4 virtual reality (VR)

5 augmented reality (AR) technology

6 touchscreen kiosks or interactive displays

7 collaborative online platforms

8 online learning modules

9 audience response systems (ARS)

SECTION E:

Purpose of use of the interactive technology by the librarians in selected university libraries in
Edo State

SCALE: Strongly Agree (SA), Agree (A), Disagree (D), Strongly Disagree (SD).

S/N Purpose of Use SA A D SD

1 I used interactive technology for enhancing library

instruction and information literacy sessions.
2 I used interactive technology for creating engaging
multimedia presentations for library events or workshops
3 I used interactive technology for facilitating virtual
reference services and online consultations with library
patrons.
4 I used interactive technology for integrating into library
orientations and tours to enhance user experiences.
5 I used interactive technology for developing and delivering
online tutorials or training modules for library users.
6 I used interactive technology for creating collaborative
spaces or virtual study environments within the library.
7 I used interactive technology for collecting feedback and
assessing user satisfaction with library services.
8 I used interactive technology for promoting library
resources and services through digital signage or interactive
displays.
SECTION F:

Extent to which interactive technology are utilized by librarians in selected university libraries in
Edo State

Very High Extent (VHE), High Extent (HE), Low Extent (LE),Very Low Extent (VLE).

S/N Items VHE HE LE VLE

1 digital catalogs and databases

2 interactive whiteboards or smartboards

3 interactive polling

4 virtual reality (VR)

5 augmented reality (AR) technology

6 touchscreen kiosks or interactive displays

7 collaborative online platforms

8 online learning modules

9 audience response systems (ARS)

SECTION F:

Perceived benefits for using interactive technology by the librarians in selected university
libraries in Edo State

SCALE: Strongly Agree (SA), Agree (A), Disagree (D), Strongly Disagree (SD).

S/N Perceived benefits SA A D SD

1 Interactive technology helps in enhancing engagement and

active learning among library users.
2 Interactive technology promotes effective communication
and collaboration among library staff and patrons.
3 Interactive technology facilitates access to a wider range of
library resources and services.
4 Interactive technology enhances information literacy
instruction and research support provided by the library.
5 Interactive technology improves the efficiency and
effectiveness of library operations and management.
6 Interactive technology increases user satisfaction and
overall library experience.
7 Interactive technology enables personalized and tailored
services to meet the diverse needs of library users.
8 Interactive technology fosters innovation and creativity in
delivering library services and programs.

SECTION G:

Challenges of the use of interactive technology by the librarians in selected university libraries in
Edo State

SCALE: Strongly Agree (SA), Agree (A), Disagree (D), Strongly Disagree (SD).

S/N Challenges SA A D SD

1 Inadequate or outdated technological infrastructure

2 Limited financial resources allocated to technology

acquisition and maintenance
3 Resistance to Change by librarians

4 Inadequate technical support

5 Difficulty integration with Existing Systems

6 Inadequate training and support to library users

7 Security and Privacy issues