MOHD SHAHRUL NIZAM BIN TUKIMIN

980725-12-5393
Friendly, fun, creative, well-organized and responsible person with high sense of teamwork and love to learn new things from different kind
people in life. A people-oriented individual that seeking for employment to use experience with efficiently, to bring good hospitality and to
use skills of good teamwork to reach highest possible standards.

sharul9825@gmail.com 01139399648 Kota Kinabalu, Sabah, Malaysia instagram.com/shahrulln_

WORK EXPERIENCE SKILLS/ COMPETENCES

Practical Trainee Able to focus on diverse responsibilities
Jabatan Kerja Raya (JKR) Tuaran
07/2018 - 09/2018, Tuaran Friendliness and awareness
Construction and maintenance company
Tasks
Good communication skill
Weekly meeting with contractors and engineers to discuss the progress on
going projects.
Situational awareness
Doing autocad drawing instructed by the management team.
Visiting construction site to see progress of the on going construction project. Stress management
Handling a meeting with the project managers and teammates on progress on
the projects. Great team player Highly motivated

Part Time Sales Advisor Growth mindset

Cotton On Group ( Suria Sabah Shopping Mall )
05/2019 - Present, Kota Kinabalu
Retail Company
Tasks ACHIEVEMENTS
Processed POS transactions including cash, credit purchases and exchange.
Restocked, arranged and organized retail products. Anugerah Tokoh Pelajar (2015)
Maintained up to date knowledge of all retail promotions and new products in
store. TAKE CARE Service Hero (Front Office
Team) (2022)
Provided exceptional customer service including actively greeting customers. Best Team of The Month for handling the Club
Consistently deal with customer requests and issues, helping the store achieve Lounge.
the highest customer satisfaction rate in the region.
Remained punctual and professional at all times and took on extra shifts based TAKE CARE Service Hero (June)
Nominated (Top5 employee of the month)
on the needs of the store.

Front Office Agent / Receptionists

Le Meridien Hotel Kota Kinabalu LANGUAGES
01/2022 - Present,
Hotel Bahasa Melayu
Achievements/Tasks Native or Bilingual Proficiency
Managing the reservation system, perform bookings and cancellation and
English
dealing with special request from guest.
Full Professional Proficiency
Welcome guests while remaining friendly and professional at all times.
Answered incoming calls and questions about guests' need regarding room
bookings, room rates, amenities, available rooms, reward programs and special
request. INTERESTS/ HOBBIES
Responsible for check in and check out process.
Answering question about what the hotel offers and the surrounding area. Music Arts Photography
Acknowledging our VIPs based on the tier of their membership and appreciate
them by giving amenities and handling them in professional manners. Singing Drawing
Handling the Club Lounge for VIP guests and be a waiter and barista.